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-   -   ntl lose Met Police Contract. (https://www.cableforum.uk/board/showthread.php?t=22435)

Neil 10-01-2005 16:17

ntl lose Met Police Contract.
 
Quote:

Scotland Yard has won a multi-million-pound payment in an out-of-court settlement after a massive computer bungle.

Police chiefs were awarded £25 million after cable company NTL admitted mistakes in setting up a new computer system.
http://www.thisislondon.co.uk/news/l...ing%20Standard

This bit made me chuckle.....

Quote:

Police sources said NTL admitted a series of mistakes including:

1) Significant delays in developing and delivering the computer system;

2) Delays caused by underestimating the cost of the project;

3) Too much reliance upon a subcontractor to carry out the work.
Looks like even the Met fell for the old ntl "Coming Soon" chestnut!

jtwn 10-01-2005 16:38

Re: ntl lose Met Police Contract.
 
I find it disturbing the amount of pleasure you get in mocking and hating on ntl..:erm:


...please don't hurt me :p:

Bob 10-01-2005 16:40

Re: ntl lose Met Police Contract.
 
I'm sure this has been posted before... can't think when but I'm sure of it :)

Toto 10-01-2005 17:40

Re: ntl lose Met Police Contract.
 
Well, its dated for today, so looks new to me.

Toto 10-01-2005 17:41

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by jtwn
I find it disturbing the amount of pleasure you get in mocking and hating on ntl..:erm:


...please don't hurt me :p:

Neil provides a good balance to all those who luv ntl ;)

Escapee 10-01-2005 18:05

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Bob
I'm sure this has been posted before... can't think when but I'm sure of it :)

I think they lost some Police tetra contracts in other areas? ( it was not the Met)

I remember they were recruiting for the project and some of the people due to start never turned up on their start date. I believe they got to hear that the police force in question was not happy and about to kick the ntl contract into touch.

I know the recruitment agencies were phoning around like mad to fill the positions, but I'm not sure what was the outcome. ie: if they did lose the contact or not!

hairy_mick 10-01-2005 18:49

Re: ntl lose Met Police Contract.
 
contractors will kill your buisness when will they learn. Can be seen right across ntl.

Gareth 10-01-2005 18:59

Re: ntl lose Met Police Contract.
 
Yep, using contractors is very very risky, especially for such a big deal. Having worked for several years for Andersen Consulting / Accenture, I've seen the risk a company takes with not always selecting the right teams for a project.

Escapee 10-01-2005 19:07

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Gareth
Yep, using contractors is very very risky, especially for such a big deal. Having worked for several years for Andersen Consulting / Accenture, I've seen the risk a company takes with not always selecting the right teams for a project.

Don't mention Anderson!!!!

I think it was Anderson that were consulting ntl when they were planning the implementation of digital TV around the headends. Their "engineers" (term used loosely) turned up at the headend to carry out a technical survey, they had no test equipment and didn't have a clue how to use a spectrum analyser to measure the levels when offered it.

I understand ntl was paying over a hundred pounds an hour per contractor for their technical expertise :disturbd:

Thats no dig at you gareth, well paid contractors are usually worth it. But as you rightly say it's risky, Generally it costs a lot for good contractors, employing cheap contractors is always false economy as some have no worry about the job after they have finished their contract.

andygrif 10-01-2005 22:27

Re: ntl lose Met Police Contract.
 
Can I just point out that it's not a £25m contract that ntl have lost, but rather a £25m refund that ntl have had to pay to the Police?

The contract was for nearly £3bn and was terminated.

Bad news for ntl, but then if they had done the job properly then it wouldn't have been an issue.

Neil 10-01-2005 22:34

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by andygrif
Can I just point out that it's not a £25m contract that ntl have lost, but rather a £25m refund that ntl have had to pay to the Police?

The contract was for nearly £3bn and was terminated.

Bad news for ntl, but then if they had done the job properly then it wouldn't have been an issue.

Thread title edited. :)

Chris 10-01-2005 22:37

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Neil
Thread title edited. :)

'NTL lose £3 billion contract' would have been a little more eye catching ;)

Neil 10-01-2005 22:47

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Chris T
'NTL lose £3 billion contract' would have been a little more eye catching ;)

Happy now? oops:

Gareth 10-01-2005 22:47

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Escapee
Don't mention Anderson!!!!

I think it was Anderson that were consulting ntl when they were planning the implementation of digital TV around the headends. Their "engineers" (term used loosely) turned up at the headend to carry out a technical survey, they had no test equipment and didn't have a clue how to use a spectrum analyser to measure the levels when offered it.

I understand ntl was paying over a hundred pounds an hour per contractor for their technical expertise :disturbd:

Thats no dig at you gareth, well paid contractors are usually worth it. But as you rightly say it's risky, Generally it costs a lot for good contractors, employing cheap contractors is always false economy as some have no worry about the job after they have finished their contract.

No worries, mate. No offence taken. During my time at Andersen/Accenture I worked with some of the greatest and the worst people I've had the fortune to work with.

Chris 10-01-2005 22:48

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Neil
Happy now? oops:

Oh yes indeedie. :D Far juicier now.

Paul 10-01-2005 23:06

Re: ntl lose Met Police Contract.
 
Where does it say the ntl contract was 3 Billion ? All I can see is a reference to the 2.9 Billion Airwave digital system - and that's the whole system, not ntl's bit.

Tristan 11-01-2005 03:46

Re: ntl lose Met Police Contract.
 
Also, was this NTL (the bit home users are concerned with), or NTL Broadcast, which has recently been sold off?

Neil 11-01-2005 08:54

Re: ntl lose Met Police Contract.
 
FYI-I have changed the thread title back to the one I posted originally. :)

Neil 11-01-2005 09:04

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Paul M
Where does it say the ntl contract was 3 Billion ? All I can see is a reference to the 2.9 Billion Airwave digital system - and that's the whole system, not ntl's bit.

Quote:

The £2.9 billion Airwave digital system is supposed to provide the police with a secure voice network, and enable officers to file incident details from squad cars. But a recent three-month investigation concluded the system was not working properly.
Presumably ntl were awarded a contract to supply a system costing £2.9 billion, & because of their inability to deliver it efficiently The Met have taken them to court to terminate the contract (& got themselves awarded £25 million in the process)

Although I have changed the title of the thread back to what it was originally, I can't help but feel I was right to rename it "ntl lose £3 billion Met Police Contract", as that is exactly what has happened.....:shrug:

[Edit]-In fairness (& hindsight), the article isn't crystal clear whether the "£2 .9 billion system" was ntl's offering or was already in place & ntl were adding to it, but what is clear is that they failed to deliver whatever it was they signed up to.

Paul 11-01-2005 09:22

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Neil
[Edit]-In fairness (& hindsight), the article isn't crystal clear whether the "£2 .9 billion system" was ntl's offering or was already in place & ntl were adding to it, but what is clear is that they failed to deliver whatever it was they signed up to.

It's perfectly clear to me, because I have been reading about it for years in ComputerWeekly. :)

Ntl's bit is nothing like 2.9 Billion - that is the overall cost of the whole nationwide project, of which BT and Motorola are the main contractors.

See this article from September 2001.

http://www.computerweekly.com/Article106105.htm

Quote:

BT is responsible for building and managing the national service throughout its 15-year, £2.9bn contract, with Motorola the main sub-contractor for the supply of Tetra digital system infrastructure

orangebird 11-01-2005 09:39

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Tristan
Also, was this NTL (the bit home users are concerned with), or NTL Broadcast, which has recently been sold off?

ntl broadcast :)

poolking 11-01-2005 10:34

Re: ntl lose Met Police Contract.
 
So what part were NTL involved in?

Escapee 11-01-2005 11:00

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by poolking
So what part were NTL involved in?

ntl tendered and won some "local" contracts for police forces, some of this work was computer ie: control room, and other parts were installing the Tetra radios into police vehicles. I seem to remember their tender involved Cogent as a partner for at least one of the forces, I guess this would be a national thing. (correct me if I'm wrong)

As I said in an earlier post, ntl did I understand win some contracts and then possobly lost them at an early stage. Some of the people they had offered jobs to work on this project had some inside info and did not turn up for work on their proposed start date, leaving ntl with a shortage of skilled resources.

I guess some accepted the positions that had a start date some months away, and continued to seek a better position elsewhere! ;)

Pierre 11-01-2005 19:37

Re: ntl lose Met Police Contract.
 
This was reported in last quarters results. It is not new "news". It practically wiped out ntl:Broadcasts profits for that quarter.

A liability that ntl are now rid of.

Escapee 11-01-2005 19:57

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Pierre
This was reported in last quarters results. It is not new "news". It practically wiped out ntl:Broadcasts profits for that quarter.

A liability that ntl are now rid of.

And just to think, Broadcast were the jewel in the crown!

Broadcast was without a doubt a very professional operation before being bought out by CableTel, unfortunately it didn't take that many years under the current regime to loose the good reputation that they had built up and earned over decades.

I expect ntl had plenty of project managers on that project though, but not many engineers. :rolleyes:

Pierre 11-01-2005 20:05

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Escapee
And just to think, Broadcast were the jewel in the crown!

Broadcast was without a doubt a very professional operation before being bought out by CableTel, unfortunately it didn't take that many years under the current regime to loose the good reputation that they had built up and earned over decades.

I expect ntl had plenty of project managers on that project though, but not many engineers. :rolleyes:

Actually the Broadcast set-uphas changed very little since "cabletel" bought it. The senior management and engineering field force, although reduced, has kept most of the experienced personnel. Mainly because they were too hard to get rid off. Most of Broadcast personnel that was made redundant in the last 7 years has been voluntary.

Escapee 11-01-2005 20:34

Re: ntl lose Met Police Contract.
 
Quote:

Originally Posted by Pierre
Actually the Broadcast set-uphas changed very little since "cabletel" bought it. The senior management and engineering field force, although reduced, has kept most of the experienced personnel. Mainly because they were too hard to get rid off. Most of Broadcast personnel that was made redundant in the last 7 years has been voluntary.

I am well aware of that Pierre, but generally the natural wastage because of the average workforce age has not been replenished with people of similar skills. I actually came under the broadcast banner for a period during one of the many re-orgs, at the time headends in our region became the responsibility of Broadcast. This was more of a paperwork excercise to stop a manager loosing his job than anything else, but I did soon realise how many of the broadcast employees felt about their employer. I also noticed the same later on when I worked on a project at Crawley court, there was a definite resentment from broadcast because they had become associated with these "Cable TV Cowboys" (To quote one comment)

I dont think things were helped when field staff were all on different terms and conditions, one guy would get almost double the callout rate of another, meal allowance was different and lodgings when working away. I know in the local region it was a big issue and some of the newer field guys left because of this double standard treatment.

Theres no doubt they have lost the professional image they once had, I believe that is down to the ntl philosophy where engineers are a very dirty word and like something stuck to the bottom of many managers shoes. It's a world where project managers, stats co-ordinators and any office administrator is held in high esteem.

I'm not trying to turn it into an argument, but it's just the way anyone with engineering focus would view things.


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