General NTL rants............
 

I've been with NTL for about 5 years now as they're the only ISP I can actually get..........lucky me. BT tell me that I'm too far from my exchange for a 1mb connection, no Telewest option so I'm scuppered. I love my P2P too much........:p:

Anyway.......NTL supports Xbox Live ?? You what ?? Apparently they're an officially recognised XBLive compatible ISP as well. Stop me if that's wrong. DO NOT PAY THE EXTRA £5 FOR XBL SUPPORT COS THERE IS NONE. The service is generally rubbish anyway. Anyone on a 512kbps BT service who can host say.......8 player games can laugh all over us poor NTL 1.5mb customers who can probably host 3-4 at best before it gets all silly and stuff.

Anyone feel free to explain why the xbox's built-in connection test can give a crisp 20/20 for BT every time but a staggeringly awful 18/25 for a faster NTL connection.

Don't get me wrong.........I love the speed that I'm getting for downloading stuff. I'll be annoyed as fudge if they start capping as has been mentioned but at least the internet service is generally reliable.

My point is..........I am stuck with NTL........it's my only option for broadband and I'm pretty sure they realise it cos every time I complain, they deliberately put some geek with no clue whatsoever on the line to talk to me. Every time.........has everyone else experienced this ?? ;)

At least it was easier to set up for wireless than AOL though.......:rolleyes:

Anyway, anyone know when I can upgrade to 3mb ?????:)

Re: General NTL rants............
 

Small point. Any of the console services are £2.00 extra a month

Re: General NTL rants............
 

small point number 2- technical support for people on xbox/ps2 packages is available on 0845 650 0101

Re: General NTL rants............
 

My bad but it WAS a fiver when I was taken in by it..........:rolleyes:

So, you ain't disagreed with the rest of it........;)

Re: General NTL rants............
 

no but i am just not very inclined to give you any help to solve you problem...

i'm "some geek with no clue whatsoever" so probably couldn't help anyway ;)

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i think you missed "head" off the end of your name when you registered ;)


Btw, capping has been there for about a year now

Re: General NTL rants............
 

Now now children - lets not start getting personal.

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oopss sry boss ;)

McNob, you really should be more polite when your asking for help. Youll find youll get a much more positive response

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hi and :welcome: to the site , you must out of sight of satellite's as well are you , you could get bb thru that ;)

Re: General NTL rants............
 

No, I've not experienced this.

Luck of the draw in your case, and that is too bad, nobody should have to suffer poor service.

When you say a Crisp 20/20 connection with BT compared to an ntl 18/25, what sort of speed is that, and given that you can't use BT's or any other ADSL service, where have you got that figure from?

Re: General NTL rants............
 

It shouldn't vary much. The amount of players you can have hosting would depend on your upload, and the majority of console owners using bb (as a whole anyway) would have 256k upload, the same as you on the 1.5mb service.

If it is really that bad, i can't see why....ubr congestion *wild wild guess ;)

Re: General NTL rants............
 

OK, the 20/20 - 18/25 figures come from the Xbox diagnostic tool that's built into it. If you do the connection test to establish that you have a connection and then hit "Y" on your controller, the dialog box pops up telling you your connection specs. The number I quoted has something to do with line clarity I believe. Anyway, this is definitely what is causing me problems as I have checked with others. I tried BT a while back on 512kbps in the hope that I could get a better speed eventually but to no avail, this and talking to others with NTL, BT and Xbox Live is how I know about the comparison. As for capping, I've never experienced any problems with it to date and I DO tend to transfer quite a lot but then it might even itself out throughout the month.

I did not intend to offend anyone and I'm sure I don't refer to yourselves when I slag off NTL customer support but it just seems that whenever I have spoken to anyone there, I generally seem to know more than they do and subsequently tend to get over-frustrated.

As for satellite............no good for Xbox Live and such due to the upload limitations.......:(

If any of you nice NTL employees want to mention it to your superiors, feel free. I'm in Suffolk if that's of any use to ya.........;) I'm told your servers might need updating !?!?!?! Mean anything to ya ??;):)

Re: General NTL rants............
 

uhhhh, no!

Re: General NTL rants............
 

I've obviously come to the wrong place then..........:rolleyes:

The level of understanding on here would lead me to believe that you are ALL NTL employees.......:shrug: It would appear that this is an NTL fansite then.........yes ?

Re: General NTL rants............
 

no we are not all ntl employees and no this isnt an ntl fansite ;) , it was born out of nthw.co.uk ;) :)

Re: General NTL rants............
 

...but nor is it an 'NTL are cr*p' site', though there are quite a few posters on this site who have that opinion. If it was, we wouldn't have so many NTL employees posting here in their own time to help people out - but NOT if you start out by implying that all NTL personnel are brainless geeks. (and no, I don't work for them, or have any connection).

Re: General NTL rants............
 

if that's the case then why are you asking us? as you have already stated you now more... :D

seriously though, lets get onto the right footing - welcome to the site.

what servers need upgrading?

Re: General NTL rants............
 

This site has moved away from being just a rant site, but a site for constructive criticism, a place to seek help from others and a place where discussion of various topics is allowed between members. If you have got something constructive to say, lets hear it and lets have less of the sweeping statements which are causing offence to others. Thanks.

Re: General NTL rants............
 

That's my point though. If you check about 7 posts back, you will see that I apologised for any offense that I may have inadvertantly caused. It would seem that some narrow-minded individuals missed it though.

Anyway, my problem continues and yet another avenue of enquiry has been exhausted.

Re: General NTL rants............
 

I do not think starting on the wrong footing helped matters.... Even by creating the thread with the title... 'General ntl rant' it doesn't link it to a specific issue and given by the fact that you are new here - rant threads like this in the past have caused nothing but aggro and was one of the reasons we moved away from being purely a rant site and now people tend to avoid threads, specially with 'rant' in the title, because it gives an indication that all the poster wants to do is flame ntl rather than get their issue sorted and this is probably, again, why a thread like this has turned out the way it has.

Re: General NTL rants............
 

apology was accepted by me :)

pm me the mac address of your modem and i'll have a look at what's going on when i go into work on monday.

MB

Re: General NTL rants............
 

No its just the fact you are moaning for moaning sake when you can get nothing better. If you are that outraged and upset complain about your phone line being too long or move house. Stop giving us ear ache with pointless posts.

Re: General NTL rants............
 

Okay enough of these posts please. :redcard:

McNob, monkeybreath is willing to assist you PM him the information he has asked for and lets hope he can provide some answers for you. :)

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I'd have asked him for the FQDN of each server that needs an upgrade :rolleyes:

Re: General NTL rants............
 

He he, just start with ntlworld.com but then does the word "qualified" really belong in that title ?.......;)

Anyway, end of thread. I've learned my lesson. (I was a registered member of NTHW too....;))

Ta ta