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-   -   Electronic Account Removal (https://www.cableforum.uk/board/showthread.php?t=21767)

LSainsbury 22-12-2004 17:12

Electronic Account Removal
 
Hi People,

Can somebody tell me where I stand on this....

I recived an email from Sony Erricson - just a normal bog-standard product news / info email. I think I registered a phone with them years ago, hence they have my email address.

I emailed them asking for my details to be removed from their DB. They have emailed back the following:

With regards to your enquiry, such requests need to be put into writing and sent to us at:

Sony Ericsson
PO Box 322
Gateshead
NE11 9ZW



So I have replied:

Please can you tell me where in your T&C's that it states that I need to write to you to get my electronic account removed?

Every other website that I have asked to remove my details have done so without issue.

Please accept this email as a formal request of removal.
I do not have access to a fax machine.
I look forward to your response.

Kind Regards,

Lee


OK - it's not very polite granted, but what's the score here? Surley they are just thinking I won't bother to write and keep my details for future reference....and *****ed if I'm wasting a stamp on them!


:disturbd:

Cheers

Lee

Jason1 22-12-2004 17:39

Re: Electronic Account Removal
 
Do the same here unless i have a letter signed from the customer we dont remove their name from our database reason we use is to confirm the id of the person as others may have access to your email account although yes the main reason is to hope you dont bother

LSainsbury 22-12-2004 17:51

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
Do the same here unless i have a letter signed from the customer we dont remove their name from our database reason we use is to confirm the id of the person as others may have access to your email account although yes the main reason is to hope you dont bother


OK - so what if I was to email them a letter in PDF format with a scanned signature? That must be good enough!!!

paulyoung666 22-12-2004 18:37

Re: Electronic Account Removal
 
did the price of a stamp , envelope and paper really hurt you that much , it is there terms and they can do what they like i reckon :erm: :D :D :D

nffc 27-12-2004 20:16

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
Do the same here unless i have a letter signed from the customer we dont remove their name from our database reason we use is to confirm the id of the person as others may have access to your email account although yes the main reason is to hope you dont bother

Are the comma and full stop keys working on your PC?

Jason1 28-12-2004 12:53

Re: Electronic Account Removal
 
Quote:

Originally Posted by nffc
Are the comma and full stop keys working on your PC?

Always one! for you information i am as common as muck and feel no need to use any punctuation when typing as everyone with half a brain can work out for themselves where it goes although should you require the post to be re wrote for you benefit pls let me know must say always get told my writting is passive too

AndrewJ 28-12-2004 13:15

Re: Electronic Account Removal
 
That could have been worded more polite me thinks, he was just saying, on the forum if you could appreciate not everyone may read and type like you do, and may prefer it to be laid out and full stops and comma's in right places.


I do not pretend to be perfect in English, before anyone picks my posts to pieces. But any issues keep them to pm.

Paul 28-12-2004 13:23

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
Always one! for you information i am as common as muck and feel no need to use any punctuation when typing as everyone with half a brain can work out for themselves where it goes although should you require the post to be re wrote for you benefit pls let me know must say always get told my writting is passive too

Your choice, but a large number of people will simply ignore your posts, as they are hard work to read.

AndrewJ 28-12-2004 13:45

Re: Electronic Account Removal
 
:tu: my point exactly.

nffc 28-12-2004 14:04

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
Always one! for you information i am as common as muck and feel no need to use any punctuation when typing as everyone with half a brain can work out for themselves where it goes although should you require the post to be re wrote for you benefit pls let me know must say always get told my writting is passive too

It did take me about 30 times longer to understand your point than everyone else though.

Jason1 28-12-2004 15:22

Re: Electronic Account Removal
 
Quote:

Originally Posted by nffc
It did take me about 30 times longer to understand your point than everyone else though.

point taken never been bought to my attention since leaving school and must confess I completely rely on word spell checker to punctuate never lasted long in english aslways got kicked out for been class clown

paulyoung666 28-12-2004 15:26

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
point taken never been bought to my attention since leaving school and must confess I completely rely on word spell checker to punctuate never lasted long in english aslways got kicked out for been class clown


no shame in admitting it , plenty of opportunities for help if you want some though ;) :D

ikthius 28-12-2004 15:39

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
point taken never been bought to my attention since leaving school and must confess I completely rely on word spell checker to punctuate never lasted long in english aslways got kicked out for been class clown

You should know your punctuation. It makes everything more readable. Do you not realise that it is easier to read a post that has punctuation, than one that does not.

Incog is a bit bad for her punctuation, she puts full stop then starts another sentance straight away.Like this.

HORRIBLE

It does not take that long to add in punctuation, and it is lazy on the typers part not to make posts legible.

ik

Bifta 28-12-2004 16:23

Re: Electronic Account Removal
 
Quote:

Originally Posted by Jason1
point taken never been bought to my attention since leaving school and must confess I completely rely on word spell checker to punctuate never lasted long in english aslways got kicked out for been class clown

If I were you, I wouldn't let them drag you down. nffc said it took him 30 times longer to understand your point, to me that indicates more of a lack of intelligence on his behalf than yours ;)

Paul 28-12-2004 17:54

Re: Electronic Account Removal
 
Back to the topic in hand please.

AndrewJ 28-12-2004 18:02

Re: Electronic Account Removal
 
:nworthy: :PP: :nworthy:

poolking 28-12-2004 19:20

Re: Electronic Account Removal
 
Can someone remind me what the original topic was? :p:

Shaun 28-12-2004 20:38

Re: Electronic Account Removal
 
Quote:

Originally Posted by Bifta
If I were you, I wouldn't let them drag you down. nffc said it took him 30 times longer to understand your point, to me that indicates more of a lack of intelligence on his behalf than yours ;)


:LOL:

Quote:

Incog is a bit bad for her punctuation, she puts full stop then starts another sentance straight away.Like this.
Looks for fire proof suit!


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