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-   -   Microsoft web site (https://www.cableforum.uk/board/showthread.php?t=20667)

JohnHorb 26-11-2004 19:28

Microsoft web site
 
Does www.microsoft.com 'hang' anyone else's browser? Its been hanging my IE 6 at work since they revamped the front page, and is now hanging here (via NTL) as well!

Neil 26-11-2004 19:31

Re: Microsoft web site
 
Fine for me.

MadGamer 26-11-2004 19:31

Re: Microsoft web site
 
Quote:

Originally Posted by JohnHorb
Does www.microsoft.com 'hang' anyone else's browser? Its been hanging my IE 6 at work since they revamped the front page, and is now hanging here (via NTL) as well!

Works fine here. Try cleaning your tempoary Internet files and Cache.
:)

JohnHorb 26-11-2004 19:40

Re: Microsoft web site
 
Quote:

Originally Posted by Wayne A
Works fine here. Try cleaning your tempoary Internet files and Cache.
:)

Tried that - no better. The pictures on the right-hand side start to slide to the right, then the browser hangs. No problems on any other web sites, and it has only started since they revamped the front page. Must be something specific to my setup (XP + SP2). Think I'll try FF just to see what that does.
[Edit] loads OK with Firefox!

idi banashapan 26-11-2004 19:41

Re: Microsoft web site
 
fine for me - try changing your proxy as I had the same issue a few months back. changing the proxy got me in straight away

paulyoung666 26-11-2004 19:45

Re: Microsoft web site
 
working fine here :)

JohnHorb 26-11-2004 19:57

Re: Microsoft web site
 
Quote:

Originally Posted by Bender
fine for me - try changing your proxy as I had the same issue a few months back. changing the proxy got me in straight away

Tried two different proxies - no better. Looks like I might have to use Firefox to access Microsoft! (or go in via a different page)

Paulie 26-11-2004 22:22

Re: Microsoft web site
 
Works for me

ian@huth 27-11-2004 11:43

Re: Microsoft web site
 
Quote:

Originally Posted by JohnHorb
Tried two different proxies - no better. Looks like I might have to use Firefox to access Microsoft! (or go in via a different page)

Says a lot for Microsoft when their own pages work with competitors browsers but not their own. :D :D

AndrewJ 27-11-2004 11:53

Re: Microsoft web site
 
:rofl:

JohnHorb 27-11-2004 12:08

Re: Microsoft web site
 
...but it seems to be only me :cry:

AndrewJ 27-11-2004 12:09

Re: Microsoft web site
 
Just a thought make sure you have not blocked any of there cookies, and make sure your privacy settings and security settings and any popup blockers or anything as such are not stopping you.

If all fails try and clean up using System Mechanic.

Out of interest can you get in via this link?

http://www.microsoft.com/uk/

if so its just the same only straight into the uk one which probally is a different server so good luck ;)

JohnHorb 27-11-2004 12:17

Re: Microsoft web site
 
The /uk one is a different front page. Its not a major problem, as I can get to the pages I want via other routes (e.g. the /uk one), or with Firefox, but it would be nice to know why this only seems to affect me, and only this one page on this one web site. Everything else is fine.

AndrewJ 29-11-2004 19:13

Re: Microsoft web site
 
Been thinkiing about this for a bit,

Wondeirng if it could be one of following excuse me if you have already done this.

1) Make sure no cookies are blocked or/and the site is not in restricted area.

2) Double check your firewall settings and setup to make sure the domain of microsoft.com aint being overchecked.

3) Long way around move your exact pc to another location plug it in and then make sure it aint your pc

4) Or it may mean Formatting the system as it may online stop you visiting one webpage in 1,000 but soon it may prevent you from visiting any forum or site...

Kind of sounds like a virus or heavy spyware is causing the issue.

And one more thing, Is your copy of XP legit?? Too many people are falling prey to Microsofts new thing about having legit ones or you cant update or do certain tasks.

Worth mentioning I though.

JohnHorb 29-11-2004 19:36

Re: Microsoft web site
 
Thanks for your suggestions:-

1) Can't see it being this. The rest of the Microsoft.com site works fine - it's just the home page.
2) Ditto, plus I've tried turning off the XP firewall (SP2) and it makes no difference. No other s/w firewall, as I'm behind a router anyway.
3) But it IS my PC. It's a lap-top which I use both here and at work, and I get the same problem in both places.
4) It doesn't stop me VISITING the site, it's just that the home page 'hangs' my browser part-way through rendering. It's as if it is trying to dynamically reposition frames on the page when it hangs.
Don't believe it is a virus or Spyware - I'm running up-to-date McAfee, and regularly run SpyBot. I can only assume it is some 'clever' HTML/DHTML on that page which my browser doesn't like, but why MY browser? It's all very weird, but I'll live with it unless/until I find it affects any other sites/pages. If I get the time, I'll try it on another PC, and, assuming it loads, do a 'view source' and see if I can work out how far it's getting on mine.

(Oh, and it is a legit XP by the way).

AndrewJ 29-11-2004 21:55

Re: Microsoft web site
 
Hmmm

Wondering thought if it may be worth asking

1) are you on Xp home or PRo?? and is sp2 installed??

2) how much ram do you have/

3) do you have shockwave and flash installed ( the new adverts i think run in them )

4) This may sound weird but try connecting your pc direct to the line because I assume at work it is on a network.

If so there could be a networking issue doing this.

On another note if your on sp2 make sure the bleeding SP2 Firewall aint turned on for all your net connections, even though it recognised my sygate firewall the cheeky little thing turns on XP firewall, which caused a few issues.

Failing that it could be a local problem near to where you live.. and if you live within the area to your home it could explain the weird problem your having.

Just because it appears to be just microsoft.com site dont mean its only gonna happen there.


Will ask about and see what else I can dig up.

Meantime double check above and let us know how I can help :D

JohnHorb 29-11-2004 22:54

Re: Microsoft web site
 
Andrew (or is it James)

Thanks for your on-going suggestions:-

1) It's XP Pro with SP2
2) 512 MB
3) Don't know off-hand. If I've been to a web site which uses them, then I'll probably have downloaded. Almost certainly I've got flash (e.g I think the Arcade on this forum uses flash), but not sure about Shockwave.
4) Might try that at some point. At home, I'm going through a router, so am 'on a network'. At work, I'm on a network and going through a (Microsoft) p(r)oxy server.

Normally, I DO have XP firewall on, but I've tried turning it off - no difference.

Don't see it as a local problem - work access is via ADSL, home access via NTL, and different areas (Warrington/Sale).

Thanks for your interest by the way. It's an intriguing problem!

AndrewJ 30-11-2004 00:04

Re: Microsoft web site
 
Curious now

From what I have read and took in

Your laptop runs the same AV/FW ( anti virus (AV) Firewall (FW) in both areas

Now one point which is buggin me this could have blocked something some kinda connection to the site.

One thing I would be intersted in doing is fully uninstalling all security systems and reboot and then check if it works you know its that, but that is a little extreme there has to be more reasons to this.

One thing worth doing it perhaps knocking up a e-mail to Microsoft or get into touch with them, there may be some form of issue, as I once had major issues downloading from them thought it was my pc. Turned out it was there site after all and I made myself look a right one.

Are you running and toolbars?? yahoo msn?? anything like that.

Also SP2 many various complaints about that why not try to unistall that and see what happens?

Gareth 30-11-2004 18:50

Re: Microsoft web site
 
Quote:

Originally Posted by JohnHorb
<snip>...At work, I'm on a network and going through a (Microsoft) p(r)oxy server.</snip>

lol :rofl:

AndrewJ 30-11-2004 19:01

Re: Microsoft web site
 
LMAO just spotted what you said there in the Quote.

:rofl:

JohnHorb 01-12-2004 19:09

Re: Microsoft web site
 
Problem sorted! My laptop is set to the default/optimum resolution of 1400 x 1050, but there is an advanced option under 'Display' to set the DPI to 120 (large) rather than 96 (normal) to compensate by increasing text size. I had it set to 120. Setting back to 96 solved the problem. Reported to MS as a fault.


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