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-   -   IE 6 and other browsers.Which one resumes downloads? (https://www.cableforum.uk/board/showthread.php?t=19494)

Maggy 30-10-2004 17:30

IE 6 and other browsers.Which one resumes downloads?
 
I am having a bit of an issie with the Daz online store based at http://www.daz3d.com/

I have bought several items to download from them.For each Item I get 3 or 4 download attempts.Now they usually start well and some even get to finish downloading.However others seem to start well and then get 'stuck' and if I leave it running it sometimes gets 'timed out'(who by I've no idea)and sometimes it revives and I get the full download.

I usually use Internet Download Accelerator but I am unable to use it at this site.As IE seems to be unable to resume some downloads is there any other browser that WILL resume without fail any failed downloads?

My OS is XP Home and I'm using version IE 6.I've the now 300k BB from NTL and yes I've run the Dan Elwell BB speed test which says my download speeds are something to 'investigate'.Thus far I've not had many problems with downloads as I usually rely on IDA but I really need to resolve this as I have a time limit for my goods to be downloaded of 3/11/04 and I do not want to run out of downloads either(which I've already done for one item).I will be ringing TS but I suspect that I will be taken through the routine of it's your OS,Browser,PC that's at fault.So I want to do my own investigations BEFORE I ring up.

So any ideas?

Incog.

Paul K 30-10-2004 17:42

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
I am having a bit of an issie with the Daz online store based at http://www.daz3d.com/

I have bought several items to download from them.For each Item I get 3 or 4 download attempts.Now they usually start well and some even get to finish downloading.However others seem to start well and then get 'stuck' and if I leave it running it sometimes gets 'timed out'(who by I've no idea)and sometimes it revives and I get the full download.

I usually use Internet Download Accelerator but I am unable to use it at this site.As IE seems to be unable to resume some downloads is there any other browser that WILL resume without fail any failed downloads?

My OS is XP Home and I'm using version IE 6.I've the now 300k BB from NTL and yes I've run the Dan Elwell BB speed test which says my download speeds are something to 'investigate'.Thus far I've not had many problems with downloads as I usually rely on IDA but I really need to resolve this as I have a time limit for my goods to be downloaded of 3/11/04 and I do not want to run out of downloads either(which I've already done for one item).I will be ringing TS but I suspect that I will be taken through the routine of it's your OS,Browser,PC that's at fault.So I want to do my own investigations BEFORE I ring up.

So any ideas?

Incog.

It could just be that you are hitting the site at a peak download period Coggy, when are you trying to download the files?

Maggy 30-10-2004 17:58

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Paul
It could just be that you are hitting the site at a peak download period Coggy, when are you trying to download the files?

Hallo Paul. :)

I've managed to download 4 items at 4 pm today but now I've hit the wall again.I also spent between 10 pm last night and 4 am this morning trying to maintain 3 downloads which 'timed out'.how do I prevent this time out? Is it IE or NTL or the site I'm downloading from who have set the time out periods? Because it is not me I'm sure of that.

I am currently running two downloads.Both have been 'downloading' for nearly an hour but they are not recording any bites being downloaded and the ZAP icon indicates no traffic at all. :shrug:

I have emailed both the DAZ webmaster and the DAZ shop about the problem but it being a weekend I doubt I will get an answer before Monday.I've also mentioned it in the DAZ forums but they also have problems but say that IE usually restores the download. :confused:

Coggy. :(

So IS there a browser that is better at dealing with downloads?

Edit:the download that had been running longest just timed out. :mad:

Paul K 30-10-2004 18:04

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
Hallo Paul. :)

I've managed to download 4 items at 4 pm today but now I've hit the wall again.I also spent between 10 pm last night and 4 am this morning trying to maintain 3 downloads which 'timed out'.how do I prevent this time out? Is it IE or NTL or the site I'm downloading from who have set the time out periods? Because it is not me I'm sure of that.

I am currently running two downloads.Both have been 'downloading' for nearly an hour but they are not recording any bites being downloaded and the ZAP icon indicates no traffic at all. :shrug:

I have emailed both the DAZ webmaster and the DAZ shop about the problem but it being a weekend I doubt I will get an answer before Monday.I've also mentioned it in the DAZ forums but they also have problems but say that IE usually restores the download. :confused:

Coggy. :(

So IS there a browser that is better at dealing with downloads?

Edit:the download that had been running longest just timed out. :mad:

You can change the time out settings here
http://support.microsoft.com/kb/813827
but be very careful in the registry :)

punky 30-10-2004 18:09

Re: IE 6 and other browsers.Which one resumes downloads?
 
Technically, IE6 does resume downloads, but it is real hit and miss. Firefox seems to (with the ability to pause it as well), and seems to be much better. Some servers don't support HTTP resuming though. Also there are GetRight and others which do it vrey well.

Maggy 30-10-2004 18:24

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by punky
Technically, IE6 does resume downloads, but it is real hit and miss. Firefox seems to (with the ability to pause it as well), and seems to be much better. Some servers don't support HTTP resuming though. Also there are GetRight and others which do it vrey well.

I can't use any download aaccelerators or managers-they are disabled if you try to use them at the site.

Finally got one of them to download.:tu:

IS Firefox a breeze to set up?

Richard M 30-10-2004 18:31

Re: IE 6 and other browsers.Which one resumes downloads?
 
Yep.
You can visit http://update.mozilla.org to find download extensions too.

EDIT: Here - http://update.mozilla.org/extensions...wnload%20Tools

Paul K 30-10-2004 20:13

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Richard M
Yep.
You can visit http://update.mozilla.org to find download extensions too.

EDIT: Here - http://update.mozilla.org/extensions...wnload%20Tools

Some people would see that as forum trolling or browser spamming you firefox ho you :p:
Even if I am using it here and at work ;)

Maggy 30-10-2004 21:55

Re: IE 6 and other browsers.Which one resumes downloads?
 
Damn! I've got Firefox up and running and now all I 've got is two downloads just stuck.

I wonder if there is a time out on Firefox downloading?


:banghead: :banghead: :banghead:

Mal 30-10-2004 22:06

Re: IE 6 and other browsers.Which one resumes downloads?
 
Can't you pause one and see if the other resumes?

Paul K 30-10-2004 23:39

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
Damn! I've got Firefox up and running and now all I 've got is two downloads just stuck.

I wonder if there is a time out on Firefox downloading?


:banghead: :banghead: :banghead:

Blame Richard M ;) It was his idea after all :D If two different browsers have timed out I would suspect that the server you are pulling from may have trouble coping with demand at peak times. Did you try the instructions from my previous post to change the time-out delay? If it is the providing server then not a lot will help except downloading at a time of day when the site may be quieter, I find downloading when the USA is sleeping is a good idea :)

Richard M 30-10-2004 23:43

Re: IE 6 and other browsers.Which one resumes downloads?
 
It must be either the server or your connection.
What happens if you download one at a time?

Bifta 31-10-2004 01:01

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
Damn! I've got Firefox up and running and now all I 've got is two downloads just stuck.

I wonder if there is a time out on Firefox downloading?


:banghead: :banghead: :banghead:

Have you tried using Freshdownload, http://www.freshdevices.com/ ?

I use it for downloading just about everything.

Maggy 31-10-2004 01:48

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Bifta
Have you tried using Freshdownload, http://www.freshdevices.com/ ?

I use it for downloading just about everything.

I can but try.However as they can disable Internet Download Accelerator I suspect that it will apply to all download managers.They specifically ask us not to use Download managers and accelerators.

And yes Paul I did try when the US was supposedly in bed.However I suspect that everyone else at the site had the same idea last night. :rolleyes:

I've now lost all download links for two items. :mad:

At least everything I've bought is a reduced item. :tu: I'd hate to think I'd be losing a lot of money.

And before I think of upgrading to 750k I think I'll have a word with TS about why my downloads are reported as being so erratic on RDHW's speed test and Dan Elwells BB speed test.I suspect it hasn't helped in this situation.

Nikko 31-10-2004 01:57

Re: IE 6 and other browsers.Which one resumes downloads?
 
Coggy there is no point in paying for more speed when you do not know where you are going.

Maggy 31-10-2004 01:59

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Nikko
Coggy there is no point in paying for more speed when you do not know where you are going.

Are you implying I'm clueless? :p: Tell me summat I don't know. :D

Chris W 31-10-2004 01:15

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
And before I think of upgrading to 750k I think I'll have a word with TS about why my downloads are reported as being so erratic on RDHW's speed test and Dan Elwells BB speed test.I suspect it hasn't helped in this situation.

If you want me to have a look on monday, PM me some details....

modem mac address/ postcode and house number/ stb smart card number/ account number/ inside leg measurement... any of those will do ;)

Maggy 31-10-2004 12:20

Re: IE 6 and other browsers.Which one resumes downloads?
 
Pm sent. :tu: :kiss: :kiss:

Gareth 31-10-2004 19:54

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Incognitas
Pm sent. :tu: :kiss: :kiss:

But was it the inside leg measurement, I wonder :confused:

Maggy 31-10-2004 22:02

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Gareth
But was it the inside leg measurement, I wonder :confused:

That's for me to know and you to wonder about. :p:

Maggy 01-11-2004 19:50

Re: IE 6 and other browsers.Which one resumes downloads?
 
Well I've had a reply to my email to tech support at Daz

Quote:

HI Mrs**************,

Unfortunately, download accelerators do not work on our Secure Site, because the download links on your Account page are actually just redirects to our secure Server. And download accelerators do not get redirected properly to be able to actually download--they only take up download attempts, then fail.
If you have any firewalls and antivirus software, I would also recommend disabling that during your download, as these can slow your download speed quite a bit. Make sure that you have completely updated your Operating System, and do not go to other sites if you do disable your software.

Technical Support
DAZ Productions
Now where have I heard that about Firewalls and AV and updating the OS before. :rolleyes:

Not a vast deal of help.I reckon even IF I do that I stand no chance of getting the larger downloads to succeed.And no mention of the downloads that I can now longer download because I've used up my download links limit.

I was thinking of joining their poxy Platinum Club but if this is what happens when one has a download problem..... :(

Maggy 01-11-2004 22:08

Re: IE 6 and other browsers.Which one resumes downloads?
 
:blush: :blush: :blush:

Well was I wrong.It did help.Pity I didn't know sooner. :(

However this begs the question?When I downloaded Bryce 5 from the same site last month why did I have no downloading problems.I had exactly the same setup and ZAP and NOD32 running and I had no problems at all but B5 was a massive 90MB and the largest file I had to download this time was 25 MB the smallest 5MB :shrug:

Richard M 01-11-2004 22:17

Re: IE 6 and other browsers.Which one resumes downloads?
 
They probably modified their server setup recently.
Just download one at a time and you should be fine, they've obviously got some sort of script which detects multiple connections from the same IP.
Which browser you use is unimportant, although trying out Firefox wouldn't hurt. :D

Maggy 01-11-2004 22:21

Re: IE 6 and other browsers.Which one resumes downloads?
 
Quote:

Originally Posted by Richard M
They probably modified their server setup recently.
Just download one at a time and you should be fine, they've obviously got some sort of script which detects multiple connections from the same IP.
Which browser you use is unimportant, although trying out Firefox wouldn't hurt. :D

IT was just as bad under firefox. :rolleyes:

Now all I need is for them to give me another chance to download the other three downloads that I ran out of downloads allowances for.

They must know how bad it is if they offer you 4 download attempts. :rolleyes:


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