[Now Official] More ntl speed changes
 

We have recently learned that ntl have plans for more speed changes, either at the end of this year, or early next year. These will be optional increases (and not free) and both 2mbps and 3mbps have been mentioned.

At the other end of the scale - it looks possible that the 150k service may be re-introduced (presumably at a lower price).

All this is being made possible by the current large scale upgrades to the network which started in the summer, in preperation for the current free speed upgrades.

No mention has been made of upload speeds, but it seems reasonable to assume that if 3mbps download is offered then the upload is likely to be higher than 256k (400k maybe ?).

More details will be posted if/as they become available.

Re: More ntl speed changes
 

Thank you.That is very interesting.I'm wondering of course what the charges will be but I'm guessing it won't be within my price range. :)

Re: More ntl speed changes
 

Thanks Paul looks promising for the customers..

Re: More ntl speed changes
 

Most interesting. No doubt speculation at this stage but.

One wonders in practice whether there is a much lower price that is chargeable id a 150 kpbs tier is reintroduced. The fixed costs of line provision, modem supply etc, compared to the day to day running costs and limited bandwidth needs may not actually create much margin.

As for the top end upgrades, no doubt any increase in upload speed may be desirable by some users. One does though really have to wonder at whether this will be the time that ntl revise their download guidance, now 18 months out of date, to reflect current internet volumes in terms of sizes of files, and thus adjust the overall levels to reflect increased bandwidth. At this higher level no doubt there will also be a premium fee for the service, as only the heavy data shifters would be the first subscribers.

Re: More ntl speed changes
 

Be nice to see these speed increases arrive and at better prices, with no restrictions.

The 2 meg line was rumoured to be arriving last July-Septemper from some NTL staff but it never showed.

Now when cable first started the plain truth was there wasnt much choice in broadband, if you were lucky enough to be in a broadband area it was one or the other available but not too often both. This is now very far from the truth and cable needs to revise the policy that adsl is not competition.

ADSL 2 meg line is £35-£40 depending on provider, this is the current top level adsl (except london which has 4 meg).

NTL 1.5 meg is £37.99, and is the current top cable service except in blue yonder/telewest areas that have 3 meg allready. note NTL is one of the biggest cable sections in the country, if not the biggest.
As you can see here you can allready get more for less elsewhere. You should also note at the adsl prices above the bandwidth is in no way restricted, unlike NTL's 1 GB a day policy. I mean If i was to update my Router alone it is a good 2 GB. Then we have 4 x windows update and it goes on and on.

Now for more rumours ;) ADSL is expected to drop further next year and introduce the 4 meg deal on a national basis where possibly available.
This is apparently going to be a 4 meg down 400 or 800k up and is expected to drop in around the £40 marker, doing that can only have a knock on effect on dropping the lower tiers prices if not instantly it will not be long before it happens.

Of course you should by now be able to see where I am going with this, that unfortunatly in the broadband arena NTL has fallen behind and even with rumors for next year is still behind.

I wonder how interesting the next year will be in the battle of the BB providers :)

And yes I am talking as an X NTL user who had cable since the beginning and changed all my services after several years of being with them.
Come on NTL win me back, and I'm in no way desperate to leave my current providors of com services.

Re: More ntl speed changes
 

Interesting Mr Nutter that you should discuss uncapped services especially when the current trend in ADSL provision is towards capped services due to BT increasing / changing the way they charge for backhaul bandwidth. Wanadoo, BTBroadband, both going hard capping, other providers 'looking closely' at it.

BT have no intention of introducing anything over 2Mbit at the moment at all - there is still no Home 2Mbit product, these are all based on Office products, and no rumours or announcements on an Office service over 2Mbit have been heard. Any increase in bandwidth will come from Bulldog increasing the reach of their network, this will be far from national availability though and will probably only be the inner cities / larger towns.

As far as 800k upstream goes have heard absolutely nothing at all about this one, Bulldog offer the highest residential upstream at 400k. Increasing this to 800k will limit availability of the services somewhat (as unlike cable ADSL is a distance dependent technology, if you're too far from your exchange you aren't going to get service or will be limited in the speeds you can have). Also ADSL can't do 800k upstream ;) Maxes at 768k-ish.

Sadly from your point of view unlimited services are slowly but surely becoming less and less available and capping more common place as companies try and consolidate and 'reign in' users using 3 figures GB per month.

NTL are by the way the largest cable operator in the UK by a fair margin.

Re: More ntl speed changes
 

So big boy AOL with a huge advertising campaign of no limits being its primary advert base is really just a ruse, a quick customer grab then they really intend to impose capping ? bit outragous these large companies are permitted to lie so blatantly like that if thats the case.
Euro providers are entering the country too enhancing the adsl competition even further. All offering uncapped or multi level capped or premium uncapped. The bandwidth game is indeed a huge international rip off thats going about atm.
Anyway even by .au standards today the NTL 1 GB cap is archaic to say the least
800k 768k ? at that level 32k is a bit of a hair split, but still specualtion and rumours are fun ;)
As for the sadness, I doubt it currently we are capped by speed, in the future we will surely be metered and capped by most providers but the caps will be decent and so will the lines. Dont make the future sound so bleak when really it doesnt have to be.

PS: my line is with BT but my internet most definately has nothing to do with them past my exchange.

Re: More ntl speed changes
 

Could be just to come into line with telewest prior to a merger? how much are the blueyonder packages?

Re: More ntl speed changes
 

you have to take out basic digital tv and phone but they are included in the prices.

256k - £17.99
750k - £25.99
1.5mb - £35.99
3mb - £50.00

Re: More ntl speed changes
 

But it wasn't being discussed by the people implementing the network, which suggests it wasn't actually a *true* rumour.

Re: More ntl speed changes
 

Good to see that NTL are actively developing their product.

Pity though that there is more to speed than the headline figure. I've noticed that browsing on a 512kbps 20:1 ADSL line is constently brisker than on my 750kbps cable connection.

Re: More ntl speed changes
 

But it's the hook, another reason / thing to move to BT/Sky, the product being in the house and being remotely (or user) upgradable to higher speeds.

Smart move for a cheaper lower speed IMHO.

Re: More ntl speed changes
 

But I also noticed that on my 1mb 50:1 line that it frquently struggled to get above 700k downstream and even then it didnt feel like it.

This being the standard product is where the comparison needs to come in. 20:1 is generally recognised as a business product, or premium product on DSL which you pay more for.

Currently there are probably not as many 20:1 contention users for contention ratios to cause a problem, on 50:1 contention it can be a problem depending on the area you live in, ive seen sub 56k speeds at peak times on 512k 50:1 dsl.

Re: More ntl speed changes
 

cheers. it's about time speeds were improved - particularly the poor the poor upload speed options.

Re: More ntl speed changes
 

huzzah!!

2mb looks nice, 3mb will probably too costly, in line with blueyonder. The prospect of higher upload speeds will be amazing, but considering (afaik) practically no residential connection (only bulldog in london?) has an upload >256k i can't see why ntl would change this. I hope so much they do though :) FTP is so lame with 256k upload.

Re: More ntl speed changes
 

Then we need to look at your connection as i am on the same node as you and my connection flys.

:)

Re: More ntl speed changes
 

As it says, the upload has not been mentioned, so this may not change. It would be nice if it did though (for the higher speeds). There is more upload capacity to play with because of the better cards they are now using.

Re: More ntl speed changes
 

maybe we should all wait for this its no use speculating now and the more members go on about it the more this information gets blown all out of proportion.


Sit back and wait..

Re: More ntl speed changes
 

Very sensible, because if it doesn't turn out to be true (and judging by past experience on this board), ntl will still get all the stick... :rolleyes:

Re: More ntl speed changes
 

I do not think Paul would of posted this if it wasn't true. ;)

Re: More ntl speed changes
 

Afternoon all,

I have ben away for a while as training straff is more time consuming that you might think!!!

Fortunatally it's systems training today so Whilst they complete exercise 23 I thought I'd come and say hello!!

I have sent a mail this morning to a mate who writes training process' for new implimentations..... he always gets wind of things that are happening so as soon as he comes back to me I will let you know.

Also are you aware ntl is going to start trialing VOB (voice over broadband) mid next year... for those that don't know the long term aim is to do away with telephones and use your sole broadband connection as your connection with reality. BT are worried with the technology that ntl has managed to pick up that they will loose a large majority of their customers.

It is being trialed in France at the moment by Wanadoo, but like I say the ability to do it over BT lines will still require the use of a BT phone (which negates the benefit) Given that the bandwidth is already being used it would effectivly cut the cost for telco and Broadband!!!

Re: More ntl speed changes
 

That's not really the point I was making Mick. Products fail, trials don't go according to plan etc... People get all wound up about rumours that aren't ntl backed, and then give ntl crap if the rumours don't become fact.....

Re: More ntl speed changes
 

I,m going over to Nildram for adsl, and of course BT, my NTL cable [and phone] have been great for everything except gaming, my main internet requirement.
Again i dont really care about the speeds, its the quality of line i'm more interested in. Apart from a little downtime, and hiccups after the speed increase, its been good and the help here , pretty damn good to.
It would be nice if NTL got back to the front again, i really thought cable would be the final answer against adsl, maybe it will be, but not this year. ;)

Re: More ntl speed changes
 

Dont they called it VOIP (Voice Over IP)

Re: More ntl speed changes
 

Ntlgood you are right. It's called VoIP, not VOB. VoIP is already in use up in Scotland (only on Business), but there is no news of it being used anywhere else.

As for modem speeds being upgraded, I would be very surprised of a move in that direction, as NTL are more interested in getting VOD sorted out. Besides that fact, we would not be able to support the bandwidth at this point in time. Maybe when they start switching off the old Analogue system, then it will be more feesible

Re: More ntl speed changes
 

VOD is being trialed startin Jan 05 so I am told..... we have the equipment etc but need to make sure it doesn't create any probs 1st....

Re: More ntl speed changes
 

Doesn't the fact that AOL are making such a selling point of being uncapped say something though?

30GB/month is hardly archaic compared to Australian providers, not to mention ntl aren't charging per MB over this level unlike most Aussie providers.

Euro providers? Well Wanadoo are a subsidiary of France Telecom, and are capping.

Your ADSL is probably still quite a bit to do with BT past your exchange, your service provider is paying BT for carrying the traffic from your exchange to either an interconnect with them, or across the BT network to a central point to interconnect with loads of other exchanges then to the ISP.

Only unbundled providers don't pay BT to carry traffic from the exchange, and even then they kind of do, as BT supply the backhaul fibre just at a fixed and more competitive rate than Option 3/4 prices as it's a dedicated link with no BT kit either end.

I'm not making the future sound bleaker than it is, just being realistic, the UK is very touchy as far as seeing contention goes and the 15 - 25:1 connections at low prices can't really go on for ever, nor can ISPs and other users subsidising people who are treating their connections as a 3:1 or better line.

It takes a lot of light users to balance out a user like that.

EDIT: People praise Japan over their 100Mbit connections - the bit people forget is that these guys rarely see over 2Mbit as soon as they get outside Japan. Fancy 10Mbit with 512k performance to the states? 1Mbit with 56k modem performance outside the UK?

The crunch point to Japanese ISPs is just deeper down the network. Maxing network at any point is bad, packet loss and high ping city. Limits are sadly an essential part of controlling network use, especially now as the gulf between light users and heavy users grows ever wider.

Check out http://www.dslreports.com/forum/cogeco - a Canadian cableco offering 5Mbit down, 640k up, with a 15GB combined cap, or 10Mbit down, 1Mbit up with a 30GB combined cap.

Anyway I'm turning this into a capping thread, which it isn't.

FWIW I'm not aware of this story but I hope it's true, would be cool.

Re: More ntl speed changes
 

Yes VOD is being trialed from Jan'05, but that still means that we are going to be concentrating on VOD. My point was that looking about upgrading modem speeds was a non starter due to the VOD stuff. Couple that with the bandwidth restrictions on the system at present, hence a no go on modem speed increase...

Re: More ntl speed changes
 

Well if they want VOB or VOIP to take off along with other premium services, ie the media streaming as well as all the regualr benefits of the internet, the open source software, all the flash games and abandonware etc etc. something has to be done about not just the speed but the cap as well. Or are we going back to stoneage comm GB where we are going to be metered again for talking, having just got us used to talking for as long as we like as long as we watch the clock.
I guess that really would be a top notch ruse and rip off looming

If Ignition is correct in ALL he says expect your communication and entertainment packages to be costing you big time in the near future.
It allready is now compared to 20 years ago the telco and licencing is taking a wacking approx 1:25 of you annual income if your on about 30K a year and you have all the packages compared to approximately a 1:52 from your annual income in the early 80's. This is before anyone buys into any extra premium services like front row or box office and extra BB premium services that on NTL you cannot use because of the CAPs.
The last thing the telco's can afford to do is price their products out of the market place, which is slowly being done, vast amounts of people cannot afford some digital subscriber services now. Keep up with the current trend of restrictions and prcice hikes, telephone BB and TV will again become for the rich only, about 10-20% or so of the country will only be able to afford the services.

I mean to say, many Industries including local and national government are currently considering huge pay cuts possibly arround 20% so wheres yer NTL and BT money gonna come from ? that will make it about 1:20 of your annual income to telco's and associated licencing. and if the current trend of price hiking is followed and introducing metering again on their services we could be looking at as much as 1:10 in the next decade to telco's, by the time youve paid your income taxes and NI and the extra pension contributions you now need to make and pay for all this communication and visual entertainment you may be lucky if you can eat at christmas, and when i say christamas I mean JUST christmas.

To sum it up
So if all this digital content which is based on technoligy and is with the trends of all technoligy supposed to get cheeper as time goes on then somethign is seriously wrong in the BB and satelite and phone industry because it isnt getting cheeper its getting dearer and more restricted.

Re: More ntl speed changes
 

I can see this is going way off in all directions but no guarentee as to which is correct.. Why speculate patience pays off just sit back enjoy what you have and if ever whats been posted happens it will be a bonus.

I am sitting back and waiting.

Re: More ntl speed changes
 

Wise move

I have not heard anything about this so will wait and see.

Re: More ntl speed changes
 

20% pay cuts - what? where? how? who says?

Re: More ntl speed changes
 

Rumours rumours all rumours,,,,,

When it happens then I will believe it.

Re: More ntl speed changes
 

I agree, rumours tend to get exaggerated.
like: http://www.cableforum.co.uk/article/...-service-price

and I even heard a rumour that my 1mb set top box would be upgraded to 1.5mb :)

Re: More ntl speed changes
 

That was not exaggerated though - the story didn't tell you prices were coming down - it said at the time the 1MB price was under review - what exactly could be exaggerated about that I ask? :)

Re: More ntl speed changes
 

Er, would it be too chirlish to suggest they actually implement the speed increase they've been promising for the last 4 months before talking about yet more? :rolleyes:

Re: More ntl speed changes
 

That's absolutely right, plans can change. It may not eventually happen exactly like this, or be delayed due to other things like VOD, but as I said, if more information is available then I will pass it on.

Re: More ntl speed changes
 

Knowing what a large amount of NTL customers are like wouldn't this news give them fuel to throw their toys out of the pram if it fails. They are not a patient lot and well speed is like a red rag to a bull with the majority..

Re: More ntl speed changes
 

incase it had escaped your notice in some areas binmen have been striking because of the threat of a 5400 annual cut of there 20K or so income :(

the housing market is slumping again and this time like every time, as the increaes have of course been larger so the falls will be harder. The economy is not as strong as the government would like to have you believe.

Re: More ntl speed changes
 

In that case :Yikes:

were all doomed run for the hills:Sprint:

:LOL:

Sorry could not help that :)

Re: More ntl speed changes
 

Lol @ Bill C nope were not all doomed all that will happen is what allways happens, the government will end up replaced witha new electorate that will boost things fill us with a load more lies till next time ;)

Re: More ntl speed changes
 

*resigns before being made redundant as no-one will be able to afford to use the internet anymore.

Ah actually to a lot of people the internet is as or more valuable than TV or telephone. Maybe I'll rethink. :)

*forgets about resigning.

Re: More ntl speed changes
 

:rofl: would have repped you for the laugh but have to share them around.

Glad you changed your mind about resigning

Re: More ntl speed changes
 

You only go to work because you can then afford the internet ?
unfortuantly for many they are working far too many hours to be able to really consider the internet and some could still barely afford it anyway. theres still a large chunk of the population on well below the average wage that either cant afford the luxury or have the time left for it.

Many staff are still over demanded by their employers but cant do nothing about it for fear of losing what little they have

Re: More ntl speed changes
 

Many people are also working long hours because the housing market is so over inflated.

Anyway, 18 quid a month isn't that much. Still a luxury though, but so were mobile phones ten years ago (and they're often way over 18 quid a month).

Re: More ntl speed changes
 

We are constantly taking them of 8 - 9yr olds and these are contract phones their parents have got for their presents.

Sad thing is most are better phones than mine..

Re: More ntl speed changes
 

I don't know how NitroNutter gets the idea that internet connection is taking up a larger percentage of income than it used to. You should have seen my phone bills some 10 to 15 years ago.

The one thing that many people forget about speed increases is the obvious fact that it cuts down the time needed to transfer data. Most users will only do the same things that they are now doing when they get increased speeds so will only have the possibility of affecting others usage for a shorter length of time. Increasing speeds can have the effect of reducing congestionif users only do the same as they used to do and do not try to max out their connections. Maybe heavy 24/7 downloaders should all be put on the same UBR channel away from everyone else so they largely only affect each other.

Re: More ntl speed changes
 

I laugh when the mobile salesmen ring us and say "we can save you lots of money on your mobile" they go on to ask what type of phone we have and how much do we use every month. they run very quick when we tell them well my wife uses about £10 every 6-12 months and i use £5 in about the same period.

Re: More ntl speed changes
 

Uh you got the context incorrect somewhere I think.
I compared todays communication packages with that of 20 years ago.

As for internet 10-15 years ago we are looking at 386 - 486 PC's and in the majority most houses didnt own such a thing. At that time the transitonal change from BT gold if I remember correctly to real internet was occuring and to the few who even had a PC iv no doubt it was very expensive. The general trend in technology is that prices fall and fall until replaced by supposedly better technology.and the cycle starts again often at a lower introduced price than its predecessor.
Taking Internet alone it started out very dear, out of reach to most dropped to almost free then came BB that started at a reasonable cost, Cable has done nothing but increase those fees and impose restrictions. when ADSl and cable BB first started Cable was the sure winner price wise and in terms of service, today the shoe is on the other foot, for sure in the terms of price and speed and possible service aswell.

Re: More ntl speed changes
 

At the start of internet usage in the home there was no reason to cap or limit usage as there were far less users than the eqipment was designed to handle. As more and more users came on line their usage started to affect the service of others to such an extent that restrictions had to start being applied. People complain quite regularly about poor service levels but seem to forget that they don't have 1:1 contention and at peak times they could expect a possible lowering of speed.

Comparing entertainment packages of 20 years ago against today is the same as comparing apples with oranges. You could not get anything like an equivalent package 20 years ago.

Re: More ntl speed changes
 

There still is depending on how you read it absolutely no need to restrict the service, you yourself in a post above and NTL themselves have admitted as such. Or are you saying all the current backbones etc is actually the very same hardware that the few on dial up was using at the start.

Comparing apples and oranges is totally wrong
Today all we have extra over 20 years ago is the internet which is just another medium acting as a data carrier, for many it comes through the phone line
okay we have more channels but too boot we have at least as many times more repeats than we have extra channels so no real difference there. A phone is just that a phone.

Re: More ntl speed changes
 

I remember buying a pc within the last 15 years, that had a 'penny a minute' rate, dialup connection, after 6pm, that was considered to be fairly competitive - working out an hour a day, (60p), for a month (60p times 365 divide by 12) = £18.25 per month.

Then work out the cost for the data transfer, (assuming 5KB/s) 1 minute = 60 times 5 = 300KB/penny

so £18.25 would buy 5475500KB - about 1/2 a gig, a month :eek:

- I liked the idea that the people who want to download the whole internet, at least twice, every night, should have their own 'channel' - nice one :tu:

Re: More ntl speed changes
 

A pretty big 'all', considering its the first new two-way communications system since the telephone.

Yes, technology comes down in price, but we're also in a market and one where demand for permanent-on internet services is currently high and steady, which isn't going to bring down prices any time soon (particularly as you have to invest to meet the demand, and that isn't cheap for anyone). Remember when dial-up started saturating, prices plunged (and a lot of dodgy business models appeared briefly).

Re: More ntl speed changes
 

3Mb shouldnt cost any more than £50 with £40 for 2Mb means the others services will need looking at :)

I like the rumours about the suspected "merger" with telewest - hopefully that will bring about a further price reduction for all cable users and maybe improved speeds and services throughout the company, including phone, tv and broadband.

Only time will tell ;)

Re: More ntl speed changes
 

the problem is its all idle speculation, i think we all need to see some concrete evidence before making wild accusations and speculation as to what will happen in the near future, i just dont think NTL will upgrade speeds yet, because of VOD and bandwidth costs also the network tweaks needed to introduce the tiers coupled with billing etc, i know NTL are changing systems at the moment, but nothing is being seen of whether we will see faster connections anytime soon.

i suppose you can live in hope :)

Re: More ntl speed changes
 

Nope, I get my internet free thanks ;)

Considering how much it used to cost to spend 10 minutes on the phone to someone down the road modern Internet is really cheap.

You sound like you need a new job dude, my employer does demand a fair bit from me, however at the same time I'm paid 'reasonably' for what I do. IF your employer is shafting you that badly time to look elsewhere methinks.

Though that's another thread entirely.....

Re: More ntl speed changes
 

I would be very suprised if there are any upload speed increases.

3Meg download speeds would be very nice tho :)
Ill take it!
£50 Per Month sounds good!

Ooh suits you sir!!
Yes it does :)

Re: More ntl speed changes
 

All this speculation and putting prices to the product will not help. You are saying you will pay £50 for 3mg what if telewest reduce their 3 mg before NTL decide to start 3mg then you will be moaning its cheaper with Telewest.

The best way is to just watch out for NTL to officially release this information with prices then you can all get your hair off at what is offered.

Re: More ntl speed changes
 

http://www.ntl.com/mediacentre/press/display.asp?id=749

NTL have just changed their business broadband products speeds to match the residential versions.

750k for £25 a month or 1.5m for £35

This would suggest that the residential product could be in line for a price revision followed by a 2m product for £40 and a 3m product for £50 perhaps.

Re: More ntl speed changes
 

I read a pdf document released by ntl about their LLU expansion plans and 3mbit was mentioned as a internet package, I would only assume the tier would be introduced on the cable modem network as well.

Re: More ntl speed changes
 

If I remember right the 1.5mg is £37.99 not £35?

Re: More ntl speed changes
 

the business change is being discussed here :angel:

Re: More ntl speed changes
 

correct the residential price is £38 which is why I said "This would suggest that the residential product could be in line for a price revision"

Re: More ntl speed changes
 

Yes I would be quite happy paying £50 for 3Meg and I dont give a monkeys what other companies are doing tbh.

Im very happy with NTLs service and would be quite happy to pay that for a 3Meg service.

If its released next year and cheaper then hoorah!!!!

Re: More ntl speed changes
 

Nah thanks I retired several years ago ;) feel for the many who are in the shaft position though

Ok sorry bout that back to topic :)

Re: More ntl speed changes
 

Here's something for those on DSL:

http://bbs.adslguide.org.uk/showthre...anded&sb=5&o=0

Bummer, for me as well, 3Mbit would have been sweet :)

Re: More ntl speed changes
 

I will not even bother replying to that thread on ADSL guide that is one reason I feel people should wait for the official release of the news.

Re: More ntl speed changes
 

It's Official

NTL have confirmed that they WILL be changing speeds - a 2MB and 3MB speed will be launching in the first quarter of 2005.

Simon Duffy, chief executive of ntl says:-

To retain our leadership position in broadband, we will be increasing our ntl:home products in Q1 2005 to 1MB, 2MB & 3MB at existing prices this decision reflects our determination to ensure that we will always have the most competitive range of broadband products in the market place.

Re: More ntl speed changes
 

You got a link for that mick?

checks date to make sure not April 1st :D

Re: More ntl speed changes
 

does that mean that us 1.5M users will get a free upgrade to 3M :Yikes:

Re: More ntl speed changes
 

More Info

1MB will be priced at £17.99
2MB will be priced at £24.99
3MB will be priced at £37.99

Existing customers to pay a £25 administration fee to upgrade to these new speed changes. (Optional)

Re: More ntl speed changes
 

please show me a link - I don't want to get my hopes up too much...

Re: More ntl speed changes
 

certainly looks that way from a 'standard english' reading (i.e not using an NTL dictionary).

Just had a quick google and the only words that are very similar came from Telewest in 2002 Q4

Re: More ntl speed changes
 

All new customers will be offered the three new speeds from early next year
All current customers will be given the opportunity to upgrade from their existing services for an admin fee of £25


prices and cap levels

1Mb - £17.99 (5GB monthly usage allowance)
2Mb - £24.99 (30GB monthly usage allowance)
3Mb - £37.99 (40GB monthly usage allowance)

Re: More ntl speed changes
 

Its all in there - NTL's 3rd Quarter results released today.

http://www.ntl.com/mediacentre/press/pdf/2004-3.pdf

Re: More ntl speed changes
 

And I'm going off-net in 12 days :cry:

Even so, well done NTL. Looks like somebody in that company is serious about regaining the leading postion they once held in the broadband market. Hopefully these fairly extreme, almost-free speed increases will rattle the ADSL market a little.

Re: More ntl speed changes
 

bottom of page 5 for those who dont like alot of reading :)

but no mention of cap levels in the pdf (using search facility)

Re: More ntl speed changes
 

How come you are going off net?

Re: More ntl speed changes
 

I like the speed increase however having to pay £25 to get it seems unfair, also the cap levels are really low.

Re: More ntl speed changes
 

Bit miffed we being loyal customers have to pay £25 but for those speed increases you can't complain. And 30GB (for 2MB) usuage is generous that roughly works out at 1GB a day - the same as current.

Re: More ntl speed changes
 

What I would like to know is what the £25 admin fee covers?
A person changing a digit on a computer? maybe taking 30 seconds?
So that works out as £3000 an hour! wow!

As for the cap levels, they are EXTREMELY low.
Not to get in a cap debate but if NTL are keeping the caps as guidlines then ok but if they enforce them then I really dont think I want the extra speed.

A.

Re: [Now Official] More ntl speed changes
 

It doesn't mention is what the charges would be if customers went over the 40GB level or if the upload levels will be changing.

Still good news though.

Re: More ntl speed changes
 

but 1GB per day on a 2MB connection is a lot different to 1GB per day on 1.5MB.

Fair point dezzo the upload speed better be going up as well.

Re: More ntl speed changes
 

ARE YOU HAVING A LAUGH!!!!

Re: More ntl speed changes
 

not sure why you are unhapy abt having to pay £25 :confused: they could of simply increased the price and made the money that way. Simple really if you don't want to pay don't change!!

Re: [Now Official] More ntl speed changes
 

Can't see how they would stop you disconnecting the service and reconnecting (probably with a few free months included) as long as the service has been in for more than 12 months.

I can see this upgrade fee being waived pretty much all the time by the disconnections team though.

Re: More ntl speed changes
 

simple - if you're on the £38 service downgrade to the £18 product for a month (or 2) then upgrade back - the saving you have made will pay your £25!

Re: [Now Official] More ntl speed changes
 

can we have an official link /indicator to the 'monthly usage' limits aka CAP, I've read and searched the pdf and there is no mention of any limits.

Re: [Now Official] More ntl speed changes
 

They are not in there - I was going of what DarthYoda was saying (assuming he knows working for ntl).

Re: More ntl speed changes
 

don't think I could cope with a slow service for a month. I need my speed.:D

Re: [Now Official] More ntl speed changes
 

The current policy on usage can be found here at the end of section 2.

Re: [Now Official] More ntl speed changes
 

so how soon before speeds are doubled again? and it'll be interesting to see how soon telewest respond in this race!

Re: [Now Official] More ntl speed changes
 

cheers for that MB, it was an official link/indicator to the proposed 'new' limits as given here http://www.cableforum.co.uk/board/sh...9&postcount=74.

As stated previously there is no sign of any limit in the pdf/Q3 results issued today.

Without any 'official' guidelines other than the existing limits the discussion on 'monthly usuage' in relation to the 'proposed' new speeds is pure conjecture. :)

Re: [Now Official] More ntl speed changes
 

erm.... so I've got to pay £25 to not have a speed that is half that new customers get for the same price? Sounds like a fine on loyalty to me!

Re: [Now Official] More ntl speed changes
 

With stong rumours of a merger - I doubt Telewest would make any futher changes. In my opinion these changes by ntl are to mirror that or to be as equal as possible to Telewest BB services, so a merger transition for both companies customers goes more smoother. But that is just my opinion... ;)

Re: [Now Official] More ntl speed changes
 

So when can existing customers take advantages of these speeds? CS won't know anything about this yet, especially the £25 fee, just mentioned it to them in a call to get my password (answered in 17 seconds too!).

Re: [Now Official] More ntl speed changes
 

looking at it from that angle it is taking the ****. existing customers shouldnt be charged a higher price just to get the same service. expecially if you're out of your initial 12 month contract period.

what you can do though is call them and tell them you will take your custom elsewhere.

Re: More ntl speed changes
 

So they will sting us all (me in this example) for a £25 fee to take us off the 1.5Mb and move us to the 3Mb? New customers will automatically get the 3Mb? Nice :mad: .

Will the admin fee exist for each change in speed? At the mo a change from 750 to 1.5 is FOC once a month, will this become £25 a significant disincentive to switch service levels.

Any change to the upstream? I would imagine 3Mb could do with a higher upstream to effectivly support the increased ACK packets.

A person, you can change levels on line, they are charging a fee for you to DIY.
And their response can now be where will you be taking your business to get 3Mb BB sir. I don't believe there are any other 3Mb BB service providers in Hertford.

Re: [Now Official] More ntl speed changes
 

Sometime in the first quarter of 2005 That could be anytime between January or March, but no actual 'roll out' date has been mentioned yet.

Re: More ntl speed changes
 

So if ntl are "stinging" existing customers by intending to charge an upgrade fee, could someone please provide me a link that says they are not going to charge a similar fee to new customers? I have read the whole pdf and it mentions nothing about how much new customers will be charged in one of fees.

Currently ntl charge a £75 installation fee- but this is waived at the moment- so what is to say that they won't stop waiving this fee when the new speeds are introduced? I can find nothing to clarify this point.

Until i see some information on this matter, i am going to stick to the opinion that a group of people here take it as an opportunity for some ntl bashing, which as far as i am concerned is unsubstanciated.... but then from some people this is nothing unusual :rolleyes: