SP2 means no Internet Explorer ..... A Fix Maybe ?
 

Re: SP2 means no Internet Explorer
 

do you have any other firewall running nortons for example..
if so... go into the control panel and disable the xp firwall

Re: SP2 means no Internet Explorer
 

I have Norton Firewall and had turned off XP's Firewall, but to no avail.

Re: SP2 means no Internet Explorer
 

:welcome: to the site, NTLsufferer! :)

Re: SP2 means no Internet Explorer
 

You could try un-installing SP2, reboot and see if you can connect to the internet. If you run any firewall other than the XP firewall you may want to make sure IE is still allowed out as SP may have updated a few files linked to it that might be triggering the firewall to react as though it has been tampered with. Do you have any other firewall running at all?

Re: SP2 means no Internet Explorer
 

I appreciate these ideas - at last some hope of help. NTL were useless when I phone them. However.... If I uninstall SP2 everything workd fine. If I reinstall SP2, turn off XP Firwal and Anti-virus (as I have others running) I can't get the internet. The modem is busily firing and I can get, for example MSN Messenger OKk.

Re: SP2 means no Internet Explorer
 

Have you checked the symantec site for an update to the firewall? I seem to recall issues between the two pieces of software when it was released. When did you download SP2?

Re: SP2 means no Internet Explorer
 

Just my 2 cents......perhaps your Norton firewall no longer recognises IE and is blocking it?

Re: SP2 means no Internet Explorer
 

I have the Symantec Firewall and Anti-virus software configured for automatic updates; but I hadn't checked the actual vendors web site now. I'll have a look. Thanks for the idea. I installed SP2 two weeks ago (and about 4 times since then including this afternoon) but I'm still struggling here. I have to keep going back to a restore point to reach this Forum (very frustrating !)

Re: SP2 means no Internet Explorer
 

Did you make sure that Nortons was NOT running when you installed the SP2 update? It may have caused a problem with the install that stopped some files completing the update??

Re: SP2 means no Internet Explorer
 

No, I've had Norton running all the time. I'll turm it (them) off and try yet again. Thanks.

Re: SP2 means no Internet Explorer
 

i had the same problem last week, to cut a long story short, after trying everything with TS i've had to format my hdd, ntl ts could see my modem, but nothing was getting out, sp2 or n.i.s or combination of was blocking it, tried allsorts to no avail, sp2, devil spawn, imho.

Good luck :tu:

Re: SP2 means no Internet Explorer
 

I may have some light at the end of the tunnel ! :)
I have just diconnected the NTL Broadband modem, turned off all Norton software, reinstalled SP2, re-booted, turned off XP Firewall and Anti-Virus, tunred on Norton Firewall and Anti-virus..... and got exactly the same problem, i.e. nothing but error messages from Explorer. BUT when I checked the Firewall settings I saw that Explorer was set to "Permit All" so for the heck of it I set it to "Automatic" and hey presto - I can get on the internet via Explorer. I'm almost too paranoid to re-boot now ! Maybe this is the fix ?

Re: SP2 means no Internet Explorer
 

.......and thats why I'm not installing SP2 yet :disturbd:

Re: SP2 means no Internet Explorer
 

It worked for you so well done, looks like the firewall needed to re-learn the permissions for Internet Explorer. Like I said above, SP2 alters some files related to IE so firewalls will often have to ask you if you want it to access the internet just in case something nasty has interfered with it.
At least it's working again :)

Re: SP2 means no Internet Explorer
 

pleased you've got sorted :tu:


cheers m8, where was that gem last week ;) still, on ntls's findings, i might give it another go, i did like the extra features

Re: SP2 means no Internet Explorer
 

It's not all bad with sp2.

The only problem that I've had, touch wood, is with my printer and Canon gave me the solution to that straight away. :shrug: Maybe it's just pot luck with the user. :shrug:

Re: SP2 means no Internet Explorer
 

Oh well,been home for a bit, i'm bored and a sucker for punisment so here goes SP2 again :disturbd: :Yikes:

Re: SP2 means no Internet Explorer
 

I had that problem as well, and it was happening with, with anything I tried to use on the computer not just IE Phoned up the tech guys at mastercare and they got me sorted.

The following week my floppy drive went funny - again the tech guys at mastercare had me delete my floppy and then re install it.

My printer is now acting funny - when you press the scan button on the printer it doesn't work - I have to access it via start, programs etc

Re: SP2 means no Internet Explorer
 

Mastercare? I'm suprised they haven't told you to re-format the hard drive and start again. Maybe you would gain by starting a new thread within this topic area and we can all have a go at troubleshooting it with you :)
It could be that the SP2 is not compatible with the drivers you are using or that the programmes need patching too, best thing would be to start n thread of your own, list as much detail about the PC (brand, hardware attached to it, software in use etc) and we can have a look at the problem with you.

Re: SP2 means no Internet Explorer
 

Right, well thats SP2 installed again, this time with no other firewall or anti-virus software, ( must install quick ) I'll install N.I.S 2005 later and see how my pc acts but for now at least, i'm up and running :tu:

Re: SP2 means no Internet Explorer
 

Weird. I use XP Pro and installed SP2 and not had any of these problems. Installed it on 3 PC's now and never had any IE problems.

One of the PC's used to have NIS2003 on it and it worked fine. This has now been changed to NIS2005 and still not problems. However NIS2005 delays my net access by a few minutes on initial boot up now.

Re: SP2 means no Internet Explorer
 

I had to format mine after installing sp2 :(

It does ?? mmm I'll give it a second thought then.

Re: SP2 means no Internet Explorer
 

The only access problems I saw when SP2 was installed on the PCs that I have installed used it on was that the firewall software blocked access until it was given permission for the changed version of IE.
Unfortunately, as I keep pointing out ;) , no two pcs are exactly identical no matter how hard you try you will get differing behaviour and reactions to software/ hardware installs. SP2 for me has been rock solid :)

Re: SP2 means no Internet Explorer
 

Agreed but you would have thought having done three at least one would have been a problem. But then again the windows firewall only gets used on one of the PC's

Re: SP2 means no Internet Explorer
 

1 in 3 might be expected to mis-behave but I've installed it on 4 so far without hitch, maybe it's due to those PCs not being overly cluttered with installs, background apps etc. I installed it on my pc before a clean install and it still behaved itself even though I have installed a number of beta releases since I last clean installed XP. We know there are people out there seeing problems with SP2, we know that some of the issues are directly caused by SP2 not interfacing well with some applications and drivers. We should not, however, blame MS and SP2 for every little problem that PC users have. A lot of the time it's a case of PEBCAK, as a lot of us know :p:
All I can say is that not installing SP2 can be a big mistake for some users as they aren't even aware of the necessity of a firewall and do need their hands holding by MS for the sake of all users of the internet that no not want virus and spam being proliferated by people who cannot protect their pcs effectively due to lack of awareness, lack of knowledge or lack of ability :(

Re: SP2 means no Internet Explorer
 

You are not authorized to view this page



I am getting this message when I go to www.ntlworld.com . I have also seen it on one or to other sites since I installed SP2. Anyone else get this?

This is the location of the message gif, so why is IE showing this?
[img]res://C:WINDOWSsystem32shdoclc.dll/pagerror.gif[/img

Just had another look and it looks like an Add is being blocked in the space that I see the message.