300k Broadband problems
 

Hi, I live in derby near Derbyshire:td: anyway i hav some surfing problems , the internet is going very slow:( and i cant download as it goes at 700/800bytes per sec:( , i have the silver ambit modem and the ready and d/s lights are flashing:confused: ive rebooted the modem twice and i need some advice wat i should do . also i am intrested in upgrading into 750k and i was reading somewhere that you can get it for £19.99 how is that?


thank for help if someones sorts it out:)

Re: 300k Broandband problems
 

hi and :welcome: to the site , i assume that you are on the 300k service , try this simple speed test and post the results back :)

Re: 300k Broandband problems
 

Mon, 27 Sep 2004 23:36:09 UTC
1st 128K took 24844 ms = 5276 Bytes/sec = approx 44 kbits/sec
2nd 128K took 10047 ms = 13046 Bytes/sec = approx 109 kbits/sec
3rd 128K took 13172 ms = 9951 Bytes/sec = approx 83 kbits/sec
4th 128K took 12640 ms = 10370 Bytes/sec = approx 86 kbits/sec

i got no idea wat these mean but these are results

Re: 300k Broandband problems
 

it means they are crap :disturbd:

do you know how to do a tracert from a command prompt ?????? :)

Re: 300k Broandband problems
 

First things first pauly ;)

which version of windows are you using?
Do you have a usb or ethernet connection?
Are you sharing the connection?
Do you use any peer to peer software?
Does the problem get better/worse at any particular time of day?
Do you use firewall and antivirus software? if so which?
Have you checked your computer for any spyware?

and .... :welcome: :D

Re: 300k Broandband problems
 

Who deleted the guys post? :confused:

Re: 300k Broandband problems
 

Windows Xp.
Usb , used ehernet and that was worse like 100bytes per seconds ????.
No other connections.
No peer to peer.
I am at collage most of the day but in the morning its bad and after 5:00 pm its very poor.
I got Norton antivirus 2004 and Norton Firewall 2003.
I checked spyware none.

and.. thanks :P

and also i got no idee wat tracert is lol sorry.:erm:

lol oo:dunce: :dunce: :dunce:

Re: 300k Broandband problems
 

Hello and :welcome: Tracert is a tool on the command prompt.

Go on Start > Run > (Type in COMMAND.COM) and you are at the prompt.

Then type in TRACERT followed by any URL or IP so basically try TRACERT www.google.com

Re: 300k Broandband problems
 

C:\Documents and Settings\Owner>tracert www.google.com

Tracing route to www.google.akadns.net [216.239.59.147]
over a maximum of 30 hops:

1 11 ms 7 ms 88 ms 10.117.16.1
2 10 ms 25 ms 9 ms nott-t2cam1-b-ge-wan44-111.inet.ntl.com [80.4.46
.161]
3 10 ms 10 ms 20 ms nott-t2core-b-ge-wan72.inet.ntl.com [80.1.79.189
]
4 12 ms 16 ms 19 ms nth-bb-b-so-300-0.inet.ntl.com [62.253.188.37]
5 62 ms 111 ms 235 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

6 23 ms 21 ms 33 ms amst-ic-1-so-000-0.inet.ntl.com [62.253.188.94]

7 * 25 ms 82 ms core1.ams.net.google.com [195.69.144.247]
8 39 ms 42 ms 29 ms 64.233.175.246
9 45 ms 29 ms 39 ms 216.239.46.173
10 58 ms 55 ms 41 ms 216.239.49.254
11 38 ms 59 ms 38 ms 216.239.48.158
12 57 ms 42 ms 75 ms 216.239.49.126
13 57 ms 56 ms 39 ms 216.239.59.147

Trace complete.

Re: 300k Broandband problems
 

sorry :( :( :( :D :D :D


is this thread really ringing true :confused:

Re: 300k Broandband problems
 

@ Paul- :p: i'll forgive you ;)

@ AsianMan... try specifying a proxy server in internet explorer

Re: 300k Broandband problems
 

Do you have a home network with someone else downloading on their computer as this could have affected this. If not then I can recomend Bill C to get it sorted.

Re: 300k Broandband problems
 

nope havent got no netowrk at all and also my it is getting very bad now it took me like 3 hours to reconnect

Re: 300k Broandband problems
 

PM Bill C he covers Derby area he can take a look and sort this out he works for NTL sorsting out these problems.

He has sorted mine and I would say he is the best one to sort you out.. Just PM him before he goes to bed with your name and address telephone number and it could be sorted tomorrow!

Re: 300k Broandband problems
 

Don't post your address in hte forums use the pms to send these details to Bill C

Re: 300k Broandband problems
 

i need to go asleep , and need to go collage tommarow early , ill ask you guys tommarow thxs

Re: 300k Broandband problems
 

Looks like a local ntl problem - from where I am I can see that both you, and Firestar (another thread) are having the same problems, and are on the same Derby UBR.

Re: 300k Broandband problems
 

will have a look at this today :)

Re: 300k Broandband problems
 

Lol, Derby... :D

Re: 300k Broadband problems
 

thxs, for checking , now i gotta go collage ;)

Re: 300k Broandband problems
 

The lads on Network in that area are looking at the problem today :)

Re: 300k Broadband problems
 

k thxs im at collage rite now so i can access the forums on this cool fast conection :P

Re: 300k Broadband problems
 

umm 1 idea i think might be wrong , about 3 months ago an ennginge came and replaced it , but about 3 months after this , thus today my internet went back to how it was 3 months ago , the rdy light flashing and the ds lite flashing also , the connection deceasred like wow and the reboot doesnt work :( .

:mad: :td: :dozey: :erm: :( :dunce: :td: :td:

Re: 300k Broadband problems
 

Are you saying you now have no internet at all ?

Re: 300k Broadband problems
 

sorry i just got back , the internet is very slow on many sites at random times , i cant understand why , when ever i am visiting a site the rdy light starts flashing

Re: 300k Broadband problems
 

im doing an Dan Elwell's test , and ill show you the results

Re: 300k Broadband problems
 

Re: 300k Broadband problems
 

Have sent a pm You need to call me. the number is in the pm. Also you need to report this to tech support as they have no record of you reporting this problem . My phone will be on till 8.00pm. I cannot help you unless you contact me. I need to tell you what you have to do next. We checked the network in your area and found no faults therefor i need to talk to you so you know what to do next.

Re: 300k Broadband problems
 

oke

Re: 300k Broadband problems
 

thxs bill and ignition. the problem seems to have gone currently , ill check in 24 hours if its ok by then but thxs anyway problem solved currently

Re: 300k Broadband problems
 

Happy to help :)