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-   -   [Merged] Was this for real ? (ntl cs message) (https://www.cableforum.uk/board/showthread.php?t=18004)

Florence 27-09-2004 08:08

[Merged] Was this for real ? (ntl cs message)
 
Was this recorded message for real or just someone trying to get NTL a worse name than it has, Or then someone who has lost their job in the recent redundances getting their revenge?

Quote:

Quoted from the Sun
CALLERS reporting faults to phone giants NTL yesterday were greeted by a recorded message telling them to f*** off.

A gruff man with a strong Geordie accent made the foul-mouthed announcement.

He said: †œHello. You are through to NTL customer services. We donââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t give a f*** about you. We are never here.

†œWe just will f*** you about, basically, and we are not going to handle any of your complaints. Just f*** off and leave us alone. Get a life.ÃƒÂ¢Ã¢â€šà ¬Ã‚Â
This was taken from here

Escapee 27-09-2004 08:46

Re: Was this for real?
 
Quote:

Originally Posted by Kits
Was this recorded message for real or just someone trying to get NTL a worse name than it has, Or then someone who has lost their job in the recent redundances getting their revenge?


This was taken from here

Wow, they have started telling the truth at last!

orangebird 27-09-2004 10:20

Re: Was this for real?
 
I can't believe anyone would think this was anything other than a really bad hackers joke..... :rolleyes: :dunce:

bob_a_builder 27-09-2004 10:20

NTL CS - Truth will out
 
NTL customer support, the truth leaks out
Here

As a lot of us will know, thats just how it seems some times

Listen , Is that a witch hunt I can hear ....

SMHarman 27-09-2004 10:23

Re: NTL CS - Truth will out
 
The Sun also said that NTL considered it the work of external hackers. Come on now, fess up.

gary_580 27-09-2004 10:38

Re: [merged] Was this for real ? (ntl cs message)
 
Or someone that has been made redundant

Jason1 27-09-2004 10:50

Re: [merged] Was this for real ? (ntl cs message)
 
http://uk.news.yahoo.com/040927/325/f3d3y.html

all i could do whilist reading this is LOL

Electrolyte01 27-09-2004 10:55

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

NTL was unavailable for comment late on Sunday but the Sun said the message had now been changed and an NTL spokesman had apologised for the matter.
I think he should be fired and fined for it.

bob_builder 27-09-2004 10:58

Re: [merged] Was this for real ? (ntl cs message)
 
Also reported here:
http://www.ananova.com/news/story/sm_1118228.html

orangebird 27-09-2004 11:01

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Scott
I think he should be fired and fined for it.

How do you work that one out??? :confused: :rolleyes:

Charlie_Bubble 27-09-2004 12:01

Re: [merged] Was this for real ? (ntl cs message)
 
It's in el Reg too...http://www.theregister.co.uk/2004/09...orded_message/

hairy_mick 27-09-2004 12:38

Re: [merged] Was this for real ? (ntl cs message)
 
well what a cockup typical of ntl at the moment customers can not get through to customer service and when they do you get this in your face.

Salu 27-09-2004 12:40

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Scott
I think he should be fired and fined for it.

Or given a medal?

Chris W 27-09-2004 12:41

Re: [merged] Was this for real ? (ntl cs message)
 
I don't see what everyone is moaning about, if i rang a company and heard a message like that i would probably wet myself laughing!

Good on the person that did this :tu:

Pieman 27-09-2004 13:05

Re: [merged] Was this for real ? (ntl cs message)
 
Definitely raised a smile here :D :D :D

Graham F 27-09-2004 13:16

Re: [merged] Was this for real ? (ntl cs message)
 
i remember the day when i was working at ntl and had to ring through to tech support for some reason, went through the IVR (phone system) and i heard a message where they were trying to put a message abt problems in a certain area and they kept messing it up...usually u then press a button and it erases it and you start again but fr this unlucky guy it didn't work. All you could hear between tries cos f**k this bollox that then the proper message. It made my week when i heard that, the guy who messed it up though got a ticking off :D

Pierre 27-09-2004 13:51

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by hairy_mick
well what a cockup typical of ntl at the moment customers can not get through to customer service and when they do you get this in your face.

how is it ntl's fault exactly????

Hardly the end of the world and probably quite funny to those that heard it.

First ideas lead to a disgruntled employee I believe.

Gareth 27-09-2004 14:02

Re: [merged] Was this for real ? (ntl cs message)
 
Hehe, I read about this at El Reg too.... mebbe I should read The Stun more often. Anyway, I found it hilarious :D

Andy E 27-09-2004 14:08

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Salu
Or given a medal?


very true

Andy E
ntl pirate

Escapee 27-09-2004 14:28

Re: Was this for real?
 
Quote:

Originally Posted by orangebird
I can't believe anyone would think this was anything other than a really bad hackers joke..... :rolleyes: :dunce:

So it couldn't possibly be anything to do with it being the end of another month where redundancies are happening!

If anyone was being made redundant or handed in their notice at the company I work for, they would be escorted off the premises and put on gardening leave immediately.

Thats what most organisations with a good reputation do! :rolleyes:

ntl has a history of working people right up until their last day, letting them keep thier cabinet keys, swipe cards and dial in remote access after they have left the company. What would anyone expect in that situation!

orangebird 27-09-2004 14:32

Re: Was this for real?
 
Quote:

Originally Posted by Escapee
So it couldn't possibly be anything to do with it being the end of another month where redundancies are happening!

If anyone was being made redundant or handed in their notice at the company I work for, they would be escorted off the premises and put on gardening leave immediately.

Thats what most organisations with a good reputation do! :rolleyes:

ntl has a history of working people right up until their last day, letting them keep thier cabinet keys, swipe cards and dial in remote access after they have left the company. What would anyone expect in that situation!


A little maturity and a quick flick through the employee handbook to make sure what they've done isn't going to get them sacked and lose their rights to any redundancy or notice pay. I really am amazed at how some peoplw get off..... :dunce: :rolleyes: :monkey:

Stephen 27-09-2004 14:38

Re: [merged] Was this for real ? (ntl cs message)
 
Just wish I had heard it.

Escapee 27-09-2004 15:32

Re: Was this for real?
 
Quote:

Originally Posted by orangebird
A little maturity and a quick flick through the employee handbook to make sure what they've done isn't going to get them sacked and lose their rights to any redundancy or notice pay. I really am amazed at how some peoplw get off..... :dunce: :rolleyes: :monkey:

If they have only been with the company a short time surely it would not be an issue, there were incidents of vandalism in south wales shortly after a load of employees were laid off from a installation contractor.

We all know people who have robbed the company, one even used his butt phone in a cabinet to phone a taxi when he left the pub. Another ordered thousands of pounds worth of equipment for his own personal use. Another one repudedly sh*t in one of the cabinets

None of these people thought they would get caught.

This sort of thing happens, some people do things when they are leaving companies it's a fact.

Salu 27-09-2004 16:47

Re: [merged] Was this for real ? (ntl cs message)
 
I can't believe that some can "hack" into a phone system and change the message......unless they are on the inside...

Nugget 27-09-2004 17:39

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by monkeybreath
Good on the person that did this :tu:

Now now, MB - it wouldn't be someone who uses a name that sounds a bit like flunkydeath, would it? ;)

Chris W 27-09-2004 19:41

Re: [merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Nugget
Now now, MB - it wouldn't be someone who uses a name that sounds a bit like flunkydeath, would it? ;)

would i?!?!

If i was leaving and i had access to it then i might consider it.... but i certainly don't have a geordie accent ;)

Mick 27-09-2004 20:18

Re: [Merged] Was this for real ? (ntl cs message)
 
It was alleged that something similar like this occured but it was not a recorded message, a certain banned member of this forum used to work for ntl and was in the nthellworld.com CLT.

I remember when they posted in the CLT forum on nthellworld.com that they may have to leave the CLT because they were up for disciplinary action and could lose their job because it was alleged that this ntl employee told a customer to **** off over the telephone. I believe the employment of this individual was quite rightfully terminated with immediate effect.

I find it totally bizarre and ironic that this ex ntl employee with this disgusting attitude to customers now owns and operates an ntl customer orientated site with a very similar name and copycat version to nthellworld.com. :rolleyes:

Salu 27-09-2004 21:03

Re: [Merged] Was this for real ? (ntl cs message)
 
What if it was someone on this forum????

[dramatic music] :eek: :eek:

Florence 27-09-2004 21:27

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Salu
What if it was someone on this forum????

[dramatic music] :eek: :eek:

how many ex employees have we with a geordie accent.....

Shame I didn't need to report a fault would have been good to get a recording of it :D

MetaWraith 27-09-2004 22:21

Re: [Merged] Was this for real ? (ntl cs message)
 
i have a geordie accent, but have never worked for NTL

Florence 27-09-2004 22:52

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by MetaWraith
i have a geordie accent, but have never worked for NTL

Meta we all know you wouldnt' do that to the customers perhaps top management but not the down trodden customer
:D

Pea-Pod 27-09-2004 23:51

Re: [Merged] Was this for real ? (ntl cs message)
 
There are reports of some NTL service support staff getting extremely stressed of late :shocked: Maybe it was a employee who had just had a particularly bad day?? We all have them. :p:

carlingman 28-09-2004 00:03

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Kits
how many ex employees have we with a geordie accent.....

Shame I didn't need to report a fault would have been good to get a recording of it :D

Whey aye, nae mesel man.

Nae hold on a minute whaat ye suggesting here like.

Me think yu could be a workie ticket.

Someones tarkin tash man.

Anyhoo skedaddle :Sprint:

Translation found here

:rofl:

Gareth 28-09-2004 00:13

Re: [Merged] Was this for real ? (ntl cs message)
 
It was PJ & Duncan! ...or maybe Gazza. But definitely not Jimmy Nail.

browneggsandham 28-09-2004 23:46

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by DarthYoda
Just wish I had heard it.

Quote:

Originally Posted by Kits
Shame I didn't need to report a fault would have been good to get a recording of it :D

Well let's be glad that someone did record it, and that it's available to be heard on the BBC website!!

http://news.bbc.co.uk/1/hi/england/n...re/3693256.stm

There's a link to the RealPlayer file in the top right corner.

Browneggsandham :)

Richard M 28-09-2004 23:49

Re: [Merged] Was this for real ? (ntl cs message)
 
Damn, anyone got an mp3, wav or something?
I'm not installing that Real Player crap.

Florence 28-09-2004 23:54

Re: [Merged] Was this for real ? (ntl cs message)
 
it plays on media player

carlingman 29-09-2004 00:03

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Kits
it plays on media player

Help us thick ones out here then, how does it play on media player ???

:D

Richard M 29-09-2004 00:28

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Kits
it plays on media player

Kitty, it won't play in Windows Media Player.

Paul 29-09-2004 01:21

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Richard M
Damn, anyone got an mp3, wav or something?
I'm not installing that Real Player crap.

I have the 'alternative' real player installed, and that plays it.

Florence 29-09-2004 09:18

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by Richard M
Kitty, it won't play in Windows Media Player.

Wouldn't have windows Media *cough microsoft * player on my PC...... I use alternative and it works just fine..

With the alternative I just clicked on the link and it played no problems seems the only ones to have a problem are those who use microsofts media player which isn't a suprise..

Nugget 29-09-2004 12:46

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by MetaWraith
i have a geordie accent, but have never worked for NTL

Why-aye not?

;)

paulyoung666 18-10-2004 18:51

Re: [Merged] Was this for real ? (ntl cs message)
 
http://icteesside.icnetwork.co.uk/01...name_page.html

man arrested for the crime :erm: :D :D :D

Escapee 18-10-2004 19:01

Re: [Merged] Was this for real ? (ntl cs message)
 
Quote:

Originally Posted by paulyoung666
http://icteesside.icnetwork.co.uk/01...name_page.html

man arrested for the crime :erm: :D :D :D

I wouldn't be suprised if he was an ex-employee who had been made redundant and still knew how to access the system. either that or he probably gained the knowledge form another current or disgruntled employee.

Theres no way anyone can do that without inside knowledge!

I guess it was a bit like knowing the local rate number for "The Box" back in the old days. It was easy to phone up without using the premium number if you were in the know.

Apparently :D


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