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-   -   Luton Proxy Issues (https://www.cableforum.uk/board/showthread.php?t=16459)

Loco 19-08-2004 21:47

Luton Proxy Issues
 
Just had a great example of how petty NTL can really be. We've been with them for years, and currently get TV, dialup Internet, and telephone (2 lines) through them. I did have a few teething problems with NTL at first (the conversation where I told their head supervisor to send qualified engineers and not untrained monkeys round to install the cables still raise a smile), but since then they've got their act together and I have to say that they've been fantastic... everything I've wanted from them has been done right first time and nothing has been too much trouble.

Anyway, the time has come for myself and Mrs Loco to move to a new pad. We've done all the donkeywork with regards to the move, and the only thing left to sort out was our telephone/Interweb/television connections at the new place. I duly went onto the NTL website and bugger, they don't do our new area... which is a bit of a blow cos I would quite happily have taken my services with me.

So I go to the BT website and did some digging about on phonelines, and I did some investigating on Pipex for a broadband connection, and I then went to Sky to work out what TV I wanted.

Except the link Sky Digital doesn't work from my NTL Internet. Now I thought at first that Rupert Murdoch had been investing in dodgy servers, so I thought I'd use an alternative dial up to check - and lo and behold it worked first time.

Yes, it appears that I good friends at NTL have blocked access to the www.ordersky.com website!

How bloody cynical is that?

gary_580 19-08-2004 21:51

Re: Petty *******s
 
www.ordersky.com works for me and im on NTL

why is Sky+ Multiroom: £149 which gives you Sky+ and Sky box
but Sky+ is £199?

i guess its to get the extra £10 a month

Loco 19-08-2004 21:53

Re: Petty *******s
 
Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

Mal 19-08-2004 21:54

Re: Petty *******s
 
Works for me as well and I'm on NTL BB.

gary_580 19-08-2004 21:54

Re: Petty *******s
 
Quote:

Originally Posted by Loco
Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

yes im on BB

jtwn 19-08-2004 22:28

Re: Petty *******s
 
Skyone.co.uk and ordersky.com hasnt worked for me for some time.

Thing is though, i havent had any other proxy issues of late...

danielf 19-08-2004 22:35

Re: Petty *******s
 
This does appear to be a proxy issue. It didn't work for me. I changed proxy to cache2-brhm.server.ntli.net (port 8080), and it loaded in a flash.

Have a look at http://homepage.ntlworld.com/robin.d...trancache.html

for some info on proxies.

malcpro 19-08-2004 22:37

Re: Petty *******s
 
I have tried 6 times, and get page can't be displayed.
and using BB with cache2-nott.server.ntli.net port 8080 proxy.
changed proxy to cache1-nott.server.ntli.net port 8080 and worked fine :)

Stuart 19-08-2004 22:41

Re: Petty *******s
 
Works for me. On BB.

Florence 19-08-2004 22:45

Re: Petty *******s
 
Worked first time for me Manchester BB

gooner4life 19-08-2004 22:50

Re: Petty *******s
 
works fine for me.

Do you want to take the comment back?

Ramrod 19-08-2004 22:51

Re: Petty *******s
 
Fine for me on BB..............

danielf 19-08-2004 22:55

Re: Petty *******s
 
Loco: have you tried changing your proxy?

(tools, internet options, connections, lan settings, check 'use a proxy server for your lan', click advanced and fill in the details (the ones I posted earlier for instance), then click ok, and try again). Assuming you're using IE

goldoni 19-08-2004 23:36

Re: Petty *******s
 
Quote:

Originally Posted by Loco
Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

I'm on BB via the Luton servers and like you I am unable to get the info for ordering SKY I tried every which way and the screen just timed out. :mad: so what am I doing wrong?? I have not changed any settings and using the standard proxy settings ??????? I have tried with IE6 & Firefox, plus I have just updated my OS with SP2

danielf 20-08-2004 00:04

Re: Petty *******s
 
Quote:

Originally Posted by goldoni
I'm on BB via the Luton servers and like you I am unable to get the info for ordering SKY I tried every which way and the screen just timed out. :mad: so what am I doing wrong?? I have not changed any settings and using the standard proxy settings ??????? I have tried with IE6 & Firefox, plus I have just updated my OS with SP2

Look at what I posted just before you. Try that, and see if it works then. The thing with the proxy is that, occasionally, some web pages may not be available through some of the proxies. With standard settings, you are assigned a default proxy. What I posted above allows you to set a specific proxy, which may make the page available (if the problem is with the default proxy, rather than the page). Normally, you will want to use the default settings. Only consider changing your proxy when you have difficulty accessing a specific page. So, don't expect that specifying a proxy will improve your surfing in general. It is a workaround should the one that is assigned to you by default is not able to load a specific page.

Also, your browser, or service pack is not going to make any difference (afaik), when your local proxy decides to act up.

goldoni 20-08-2004 08:52

Re: Petty *******s
 
Quote:

Originally Posted by danielf
Look at what I posted just before you. Try that, and see if it works then. The thing with the proxy is that, occasionally, some web pages may not be available through some of the proxies. With standard settings, you are assigned a default proxy. What I posted above allows you to set a specific proxy, which may make the page available (if the problem is with the default proxy, rather than the page). Normally, you will want to use the default settings. Only consider changing your proxy when you have difficulty accessing a specific page. So, don't expect that specifying a proxy will improve your surfing in general. It is a workaround should the one that is assigned to you by default is not able to load a specific page.

Also, your browser, or service pack is not going to make any difference (afaik), when your local proxy decides to act up.

Thanks for the info, tried a few others and yes it brought up the Sky pages no problem. It would seem with NTL and no doubt other ISPs you have to use workarounds to get a normal service with browsing and email. Do'H

Chris 20-08-2004 09:47

Re: Petty *******s
 
Quote:

Originally Posted by Loco
Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

Proxy servers can be a very wierd thing. When they play up, you often don't lose your entire connectivity, it can be just apparently random sites that don't work. I couldn't access www.gspc.co.uk for weeks (a bummer as I was looking for a new house at the time) and hadn't realised a proxy fault could occur in this way, until someone on this very forum suggested I change it. I did, and hey presto...

Ignition 20-08-2004 12:30

Re: Petty *******s
 
Slightly OT but on the subject of broadband ADSL may I recommend www.plus.net - they have a far better reputation than Pipex, offer static IP address and are cheaper for more speed too!

Florence 20-08-2004 14:06

Re: Petty *******s
 
Quote:

Originally Posted by JustAnotherN00b
Slightly OT but on the subject of broadband ADSL may I recommend www.plus.net - they have a far better reputation than Pipex, offer static IP address and are cheaper for more speed too!

Polite helpfull CS staff who you can watch on the companys webcams they will also wave if you ask :) Already done that last night @ midnight to prove to someone I was asking for the information. Scott is really helpful Luke also can be recomended. :D

andygrif 20-08-2004 15:07

Re: Petty *******s
 
Quote:

Originally Posted by goldoni
I'm on BB via the Luton servers and like you I am unable to get the info for ordering SKY I tried every which way and the screen just timed out. :mad: so what am I doing wrong?? I have not changed any settings and using the standard proxy settings ??????? I have tried with IE6 & Firefox, plus I have just updated my OS with SP2

Luton poxy here too....cannot connect, others seem OK. I would presume that this is a fault...I mean the alternative would be anti-competitive right?

Florence 22-08-2004 23:05

Re: Luton Proxy Issues
 
If you want to see the plusnet staff @ work
click on this link three camera views the entrance shows little but the other two are good. They finished around 11pm sunday.

Paul 22-08-2004 23:24

Re: Luton Proxy Issues
 
Definitely a proxy issue - it doesn't work here when I try it via the default Nottingham cache - but is fine if I manually specify another.


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