Demon Broadband
 

hi, im on 512k broadband with Demon. Now i phoned them over a week ago to tell them that i cancelled the account on the 7th of July. As a result they didnt so i phoned them again over a week ago to find out whats going on with the cancellation. They said to me there was a backlog. Im still stuck with the service and tonight the 512 is acting like 56k narrowband.

When they cancel this im going back to AOL, and ordering their 512k service.

Re: Demon Broadband
 

This post is a bit confusing. :confused:

You phoned a week ago to tell them you cancelled on July 7th - how can you phone up and say you 'cancelled' four weeks ago - what have you been using for the past four weeks ???.

You phoned over a week ago to find out what is happening - but this is before the above phone call to 'cancel' ???

and you want to go back to AOL :erm:

Re: Demon Broadband
 

Im still using the service from them because of this backlog. I also started with AOL since i got my PC back in 2001 so i think that they are quite reliable. :)

Re: Demon Broadband
 

I think WNA and AOL are synonymous, good choice :tu: :monkey:

Re: Demon Broadband
 

Right my dads gonna phone Demon tonight to find out whats going on with the cancellation. He's ****ed off with AOL because they charged him when we were supposed to be getting a months free trial. he wants to go with Virgin for BB. Has anyone had any experience with them or are you all NTL customers?

Re: Demon Broadband
 

have a look on http://www.adslguide.org and compare a few ISP's .. the performance is updated all the time with user feedback

comparison page: http://www.adslguide.org/isps/compare.asp

I suggest personally that you try one of these that I've selected: here

Re: Demon Broadband
 

Why don't you just go for a proper ISP instead of all these manky ones. http://www.nildram.co.uk or http://www.zenadsl.co.uk

Re: Demon Broadband
 

yeah, nildram are fairly consistently recommended... especially for gamers as they host the "jolt" network

Re: Demon Broadband
 

If you was to recommend one of these which one would it be?

Re: Demon Broadband
 

Make's no difference to me, tried both, like both.

Re: Demon Broadband
 

I would also recommend Pipex, they have been superb for me since November 2003. :tu:

But do what the others have already suggested, & go to ADSLGuide & compare them. :)

Re: Demon Broadband
 

Yeah, and try to avoid Pipex unless you want your dad to slap you upside the head when they p*ss him off ;)

Re: Demon Broadband
 

:Yikes: I applied online for the Home 500 package at £17.99 p/m on November 2nd, I had already applied for OneTel Broadband. However, I discovered that OneTel had omitted to inform me that the cost including my BT line rental would have pushed my costs to almost £40 p/m. :mad:

:disturbd: I explained this to Demon and they told me that I would have get OneTel cancelled at BT, so that Demon could go ahead with the line check. During this time I kept phoning the Demon status line which said, and still does say the go-ahead will be on 18th November. :erm:

:o At first I was happy to accept this, until I happened to phone the Demon Broadband line. Who said the line will be active on 26th November! I immediately called BT who told me that the line will be clear for my Demon connection from 11th November. So what the hell is happening? :td:

:p: If I could afford to wait any longer, I might see my error of not opting for a Broadband provider who actually cares. But I feel that I have waited long enough in this instance. :confused:

:angel: By the way, I used to work for AOL, and I had always thought they were bad with customer waiting times for Broadband and attitude.

:bigcry: I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t expect that you will get back to me, but I shall wait and see, as i'm getting just a little ****ed off.

Re: Demon Broadband
 

Im moving soon and getting Zen (http://www.zenadsl.co.uk) put in when i do, done a lot of looking around and they seem to be the best for what I want.

Re: Demon Broadband
 

Zen get good ratings from everyone I know that use them.

Re: Demon Broadband
 

Yep. Looks like its Zen for me. But I will just give Demon one last chance. I don't know if I am into b'I'nary 'O'r not. I'll just have to wait and see!!!!!:monkey: