Help - internet novice
 

I have just got connected to bb yesterday after 2 and a half weeks of nightmares and not being that IT orientated i need some help! :erm:

When i registered i got an email address that didn't even spell my name correctly but was told that i could goto options and create another one with a new password. I did this and was happy with my new address but now have no idea how i veiw messages or even login as if i try to login on the main NTLworld homepage it reckons the account is invalid! I'm either being thick or just plain stupid but could anyone enlighten me? :dunce:

thanks, PS does enyone elses connection keep going off tonght?

Re: Help - internet novice
 

did you used the NTL install CD? And are you going to be using Outlook Express to view your e-mails?


where in the country are you?

Re: Help - internet novice
 

Hi, no i didn't use the install CD, tech support told me not to and they just talked me through it and yes outlook is exactly what i want to use to view my mails but don't know how to do that either.....

Re: Help - internet novice
 

NTL webmail is here: http://webmail.ntlworld.com/
Email management options are here: http://www.ntlworld.com/help/custome...ilOptions.html

Re: Help - internet novice
 

Looks at the section on mail settings on this page

http://www.ntlworld.com/help/windowsxp/dialup.htm

Re: Help - internet novice
 

I think what Jayne needs lads is a hand to hold and some patient step by step instructions.

I wonder where Paul is?


Incog. :)

Re: Help - internet novice
 

I know but I'm not an Outlook Express user anymore so I'm not much help. Best I can do is point in the direction of the email related webpages.

Re: Help - internet novice
 

Step by step guide is in here

http://www.ntlworld.com/help/windowsxp/dialup.htm

and i use Outlook Express

Re: Help - internet novice
 

Thankyou incog! you hit the nail right on the head.... I'm just more confused now LOL:D

Re: Help - internet novice
 

jayne go look in you PM's. The flashing red box at the top right of this screen

Re: Help - internet novice
 

mmmm flashing red box???? don't have one??

Re: Help - internet novice
 

should do

Re: Help - internet novice
 

You need your username and password, in order to complete the mail account set-up

How to configure outlook 6.0 for ntlworld

step 1: Open Outlook Express.

step 2: From the Tools menu, choose Accounts.

step 3: Click the Add button and choose Mail.

step 4: In the Display name field, type your full name.

step 5: Click the Next button.

step 6: In the E-mail address field, type your email address.

step 7: Click the Next button.

step 8: Click the down arrow on the My incoming mail is a ____ server drop-down list and choose POP3.

step 9: In the Incoming mail (POP3, IMAP or HTTP) server field, type the POP3 server for your domain (ie. pop.ntlworld.com).

step 10: In the Outgoing mail (SMTP) server field, type the SMTP server for your domain (ie. smtp.ntlworld.com).

step 11: Click the Next button

step 12: In the Account name field, type your email address

step 13: In the Password field, type your password

step 14: Check the box next to Remember password if you wish to save your password

step 15: Click the Next button

step 16: Click the Finish button.

step 17: Click the Close button.

You have successfully configured Outlook Express 6.0 for ntlworld email

Re: Help - internet novice
 

scroll to the top of the page to where it says welcome Jayne Kimber.It should be flashing red 'cos you have been sent a private message.

Re: Help - internet novice
 

Tis ok, she has replied now

Re: Help - internet novice
 

Outlook express? Ok
Open Outlook Express
In the top tool bar click "Tools"
Select "Accounts"
Select "Add" and then click "Mail"
Enter the name you want to use as a display name for your email account
Click next
Enter the NTLworld email account name you created (joe.blogs@ntlworld.com for example)
Select next
For incoming mail server choose POP3
Incoming mail server is pop.ntlworld.com
Outgoing server is smtp.ntlworld.com
Select next
type in the user name chosen (the joe.blogs bit prior to ntlworld.com)
Type in your password
Select Next
select finish

damn beaten to it lol

Re: Help - internet novice
 

Talk of the devil and he shall appear ;)

Re: Help - internet novice
 

Was a bit busy lol but I got the red beacon of PM in the corner and dashed back here just in time to be beaten to the post :D ;)

Re: Help - internet novice
 

Outlook and Outlook express appear to be a little different.

But we just had an email exchange so Jayne's up and running

Re: Help - internet novice
 

Yep the settings are a little different but not that difficult to work through, well done Gary ;)

Re: Help - internet novice
 

Yeah you'll also find that different version of Outlook operate differently too :( ... Welcome to Microsnot

Re: Help - internet novice
 

that the same as Microsod?

Re: Help - internet novice
 

Yeah also known as Majorcrap too ;)

Re: Help - internet novice
 

I know :(
A rough guide for Outlook 2002 would be:

Re: Help - internet novice
 

it asked at the end how to connect to the net. No biggie, tis sorted now

Re: Help - internet novice
 

Connection type? Good old MS and its many different dialogues lol as long as its working then all is well. Now bugger off and get on the phone to CS ;)

Re: Help - internet novice
 

Theyre shut!!

Re: Help - internet novice
 

That's no excuse, go round to the building near the prison and demand an answer lol
Off to bedski so night all, well done with the instructions Gary :)

Re: Help - internet novice
 

ahhhhhhhhhh i got a grey rep from that!! pfftttttttttt

Re: Help - internet novice
 

I'll never understand why people use Outlook for POP/IMAP email - it's just awful. Outlook Express I can understand but I found it none too user friendly - having to switch from one profile to another when checking email. Then there's all the security problems. I found The Bat! and I've fallen in love :D

Re: Help - internet novice
 

why do you need to switch from one profile to another? I use one profile and it checks all my accounts in one hit.

Re: Help - internet novice
 

Ditto!

Re: Help - internet novice
 

Because Jayne hasn't been a member that long and as such she does not have enough reputation points to give you a green rep, so it is recorded as neutral reputation which is grey.

Re: Help - internet novice
 

And made a deduction

Re: Help - internet novice
 

I doubt she did that intentionally.Anyway grey reps don't add or take.

Anyway you ungrateful wretch I green repped you.Got be worth summat from me with my repping power. ;)

Re: Help - internet novice
 

she didnt do it intentionally, i was just wondering why it to a rep away. I know it did because i saw it before and after.

and ty ty ty :nworthy:

Re: Help - internet novice
 

I've experienced problems with email disappearing or appearing in the wrong inbox. There are also issues with the From address - i.e. ensuring you use the right one and don't make a tit of yourself. I like order - profiles provide it :)

There are much better, securer, feature-rich email clients out there - there's no reason for anyone to use Outlook Express. If everyone used it, then that would be a security weakness in the network - one that NTL should be worried about.

Re: Help - internet novice
 

if you set it up for all of them to be received into one inbox and then have one default account which you use to send all of your emails it suprisingly makes life a lot more simple.

I just set up XP to handle profiles. Who ever logs on gets their own email accounts. If you have old email accounts they all go into your own express inbox.

Re: Help - internet novice
 

Well I tried Eudora and hated it.

I guess I'm an old stick in the mud. :)

Re: Help - internet novice
 

I send and receive emails using my proper name for job and professional purposes. My main email account (dwarfinleopardskin) is for general use. I also have various other accounts I have for specific purposes. My affairs aren't simple enough to warrant lumping everything into one inbox and sending emails as one person :)

The Bat! lets me view all my profiles (email accounts) in one window. Changing between them (and thus changing the From address) is dynamic. If I want to send as dwarf, I click on any folder under my dwarf account. Easy :)

Re: Help - internet novice
 

or sensible and like the easy alternaitve ;) i with you on this!

Re: Help - internet novice
 

:D

Try The Bat!