Cancelling BB and signing up again for £8.99 deal?
 

As theres not much to download lately because of the summer im thinking of going down to 150K after seeing this £8.99 deal.

Is it possible to cancel broadband and then sign up as a new customer after a few days to get this deal?

Cheers

Re: Cancelling BB and signing up again for £8.99 deal?
 

Probably but you get hassle right, been disconnected for few days and having a new min 12 month contract.

Re: Cancelling BB and signing up again for £8.99 deal?
 

Whereabouts in Lancashire are you?

PM me the details and I'll see what I can do.

Re: Cancelling BB and signing up again for £8.99 deal?
 

yeah i was thinking of doin this...i am on 128K and was thinking can i cancel....then sign up on 600K for half price £12.99 ?? and then after three months, decreasing again to 128K.

or if this is not possible just cancelling . Then ringing up an hour later to get reconnected for £8.99?

Re: Cancelling BB and signing up again for £8.99 deal?
 

Don't think you'd be able to decrease after 3 months - the 12 month contract would be reinstated...

Re: Cancelling BB and signing up again for £8.99 deal?
 

oh can you not change speeds in the 12 month period:O ... i thought it was just dissconnect

Re: Cancelling BB and signing up again for £8.99 deal?
 

I had a similar instance with Pipex recently when I moved house, they were going to charge me £58.75 disconnection fee as I had not had the service for 12 months (fair enough), but when I said that I wanted to get 1 meg DSL from them @ £34.00 per month for the next 12 months, they initially wouldn't budge, but I then explained the difference between getting £58.75 now & me going to Bulldog for my DSL, & waiving the £58.75 & me signing up for 12 x £34 for my nice Pipex 1 meg connection!! (They did waive the £58.75 anyway!)

Re: Cancelling BB and signing up again for £8.99 deal?
 

Yes, you can change your speed - subject to 30 days on that speed. :)

Re: Cancelling BB and signing up again for £8.99 deal?
 

Yup, but if you change in the first three months of a new contract, you'll lose the current half-price discount.

EDIT: Also, from http://www.ntlhome.com/:

Re: Cancelling BB and signing up again for £8.99 deal?
 

My mate at work was so annoyed at getting the cut price adverts in her monthly bill showing the cheaper prices for new customers that she rang ntl up. (She has the 600k speed I think) Said how dare they insult her like that after she has been a loyal customer for years and has now only got to pay 10 pounds a month for the next 6 months. She said it was a damned cheek to the ntl person she spoke to for them to send these adverts out to all their existing customers in their monthly bills when we are all paying so much more. I must say I tend to agree with her but probably like most people did not have the wherewithall to actually ring up and complain.What do other people think of her stance on this and has anyone else done the same as she did, please? :)

Re: Cancelling BB and signing up again for £8.99 deal?
 

I agree with her but I think its pot luck who you get on the other end of the phone, some will back down and give you a discount others will just apologise and say thats how it is.

Re: Cancelling BB and signing up again for £8.99 deal?
 

I have had half price Tv package for the last 18 months and still have another 6 months to run and when this is up I shall ring up and cancel and if they offer it to me at half price again for another 12 months then I will accept if not I will cancel, its just a matter of how you come across to the person on the other end of the phone.

Re: Cancelling BB and signing up again for £8.99 deal?
 

Thats nice to know, as currently the base TV pack just isnt worth paying for. You only get a few more channels than FreeView!

Re: Cancelling BB and signing up again for £8.99 deal?
 

last time I know someone tried that they ended up cancelling ntl didnt give in, yet I know 2 other people who got half price for trying to cancel so I still think its pot luck who you get on the phone. Also getting 2 years seems extreme if ntl are not making any money on half price packages then that seems pushing it a bit far to keep a customer I think you got very lucky there, and if there is lots of customers on similiar deals then I wonder if it affects the normal price so ntl can make it up.

Re: Cancelling BB and signing up again for £8.99 deal?
 

It is a bare faced cheek.
I noticed this too with my bill.
What can be hard about just placing them in the envelopes of the people it would apply to? NTL are no different to your banks who offer more favourable rates to new customers, but sadly NTL cannot grasp the right way to do things.

Re: Cancelling BB and signing up again for £8.99 deal?
 

I Congratulate you on what you have managed to get from NTL.
But, one of my arguments has been that NTL should treat ALL of their customers in the same manner, it should not depend on which advisor you speak to or how much ars4 licking you do.
NTL do not have any clear lines that they work on, which is wrong.
If your service has been down, you should get some credit to your bill regardless, sadly NTL leave this decision to the cs staff, which imo is wrong.
IF you have had no problems with your half price service for 12 months, why should you be entitled to another 12 months half price? please enlighten me.:D

Re: Cancelling BB and signing up again for £8.99 deal?
 

Its not that I have been lucky, it's that I also have BB though my set top box and I am not willing to dump this but I am willing to dump the TV and Phone,so they would either have to come out and run a new line and install a cable modem or leave me the set top box,(which I have been informed that I would be able to pick up the base pack programs on and they would not be able to charge me for them) so at least this way they are getting some money out of the deal, and doing it the other way would be to much trouble and expensive, so they offer me the TV at half price.

Re: Cancelling BB and signing up again for £8.99 deal?
 

I do not think they will be bothered leaving you the set top box for the BB, even though you say you will still get bare tv service, which I find questionable.

Surely if you cancel your tv, you will just get the blank screen?

Re: Cancelling BB and signing up again for £8.99 deal?
 

lets be realistic here...a mailshot is exactly what it says on the tin.....its sent to everyone on the mailing list...it would not be viable to remove customers already subscribing...and what about customers who may be thinking of taking a second package?

Re: Cancelling BB and signing up again for £8.99 deal?
 

But it's not a mailshot, it's included in the bills. A mailshot would be more appropriate, but including in a CM bill an offer for cheap CM is just rude.

Re: Cancelling BB and signing up again for £8.99 deal?
 

well I agree with arcamalpha2004 ntl should have a clear policy that is for everyone, I could ring up now threatening to cancel and depending on who I get on the phone I could either end up with no service or 6 months of half price packages, I also happen to think ntl have developed a repuation for backing down on cancellations so a few people tend to ring up knowing whats going to happen and end up with massive discounts, this must be affecting them enough to affect normal prices.

Re: Cancelling BB and signing up again for £8.99 deal?
 

It may be in the interest of NTL management to turn to their advisors and say, " It is up to you to implement discounts etc if you feel it right."
But, it opens up a can of worms imo.
There is no black and white.
When I called to downgrade my 1mb to 600k I was polite about the whole thing, which is generally the way I deal on the phone.
The whole thing was carried out with no mention of a discount if I stayed on 1mb speed, yet I hear stories about people calling to do the same thing and they are given 6 months discounts etc.
There is something radically wrong, and about time cs staff were told to treat all customers the same.

Re: Cancelling BB and signing up again for £8.99 deal?
 

NTL do seem very heavy on the intro bargains at the moment - surely a better retention plan would include slightly less great offers and a lower overall price... that said, trying the numbers in my head doesn't really work too well that way - if 10% of people are on 50% of the full price, the avarage works out at 95% doesn't it? not a great deal.

Hmn. I seem to have managed to bork my own argument again. returning you to normal service now :D

Re: Cancelling BB and signing up again for £8.99 deal?
 

Not so fast. If something that cost you a pound yesterday costs 95p today thats a good thing.

If your spending £80 odd a month with them then that is reduced to £76. A reduction I would be happy to see.

Re: Cancelling BB and signing up again for £8.99 deal?
 

Thanks SMH :)

Would as I say be a great retainment move, but the recruitment wouldn't be quite as good...

I'll be ineterested to see how TWs new marketing goes with the attempt to take away dissilusioned Sky customers :)