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-   -   Unknown number block on ntl? (https://www.cableforum.uk/board/showthread.php?t=14048)

Macca371 27-06-2004 19:12

Unknown number block on ntl?
 
After receiving many irritating phone calls with numbers which are 'unavailable', I am becoming frustrated.

On BT, you can have a block on all unknown numbers which are incoming. Can you do this on ntl?

And if so, are numbers from extensions masked? Normally, if you dial 1471, these numbers are unknown also. Are these numbers blocked on this system?

Russ 27-06-2004 19:20

Re: Unknown number block on ntl?
 
It's called Annonymous Caller Rejection - give CS a ring tomorrow and they'll do the biz for you.

Marge 27-06-2004 19:23

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Russ D
It's called Annonymous Caller Rejection - give CS a ring tomorrow and they'll do the biz for you.

No need Russ, was added to all NW customers lines couple of years ago :D :D

*227# to activate
#227# to deactivate
*#227# to check if operational

Some numbers can still get through without leaving a number ie if from a switchboard etc but they will come through as "number unavailable" rather than "number withheld". The system is not 100% accurate.

Derek 27-06-2004 19:23

Re: Unknown number block on ntl?
 
Some numbers (overseas call centres especially) have numbers that are 'unavailable' and not withheld.

Unfortunately ACR doesn't block these types of calls, it only blocks calls that are actually withheld. As Russ said CS can add this on free of charge for you.

If you are getting calls which are silent for a few seconds and then the line goes dead it's probably a call centre of some description. You can register with the telephone preference service which should stop these by going to www.tpsonline.org.uk or dialling 0845 07 007 07

Macca371 27-06-2004 19:52

Re: Unknown number block on ntl?
 
Thankyou to everyone who helped, this site is proving useful when I have a technical problem. I appreciate the help.

Macca371 27-06-2004 20:03

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Debsy42
No need Russ, was added to all NW customers lines couple of years ago :D :D

*227# to activate
#227# to deactivate
*#227# to check if operational

Some numbers can still get through without leaving a number ie if from a switchboard etc but they will come through as "number unavailable" rather than "number withheld". The system is not 100% accurate.

Does this method cost anything?

Marge 27-06-2004 20:05

Re: Unknown number block on ntl?
 
Not a penny ;)

Macca371 27-06-2004 20:06

Re: Unknown number block on ntl?
 
Cheers. You saved me a lot of stress!

Macca371 27-06-2004 20:24

Re: Unknown number block on ntl?
 
Ok, I'm confused! In a digital spy forum, a guy said:

----------------------

To activate ACR on your NTL line simply pick up the handset and dial 1478, then hang up. To disactivate, similarly dial 1479.

On BT lines you can dial *227# to activate and #227# to disactivate.

Hope this helps.

Regards

Belial_co_uk

PS some may think this is a scam or some form of illegal hack. It is not. Visit http://www.telephonesuk.co.uk/network_codes.htm or http://www.telewest.co.uk/html/tele...yourservice.htm for more info on this and other codes you can use on your network.

----------------

And I am on an ntl line.

It goes on to say:

---------------------

This Service Cost's £3.33 per month on BT!!!!!!!

---------------------

Macca371 27-06-2004 20:27

Re: Unknown number block on ntl?
 
It's ok, I downloaded a user guide from the ntl site.

Stop Anonymous Calls
To stop calls from people who are deliberately barring their number dial * 227 #. To cancel this
feature and reaccept calls from deliberately barred numbers, dial # 227 #. To check if the feature
is in operation dial *#227 #.

homealone 27-06-2004 21:23

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Macca371
It's ok, I downloaded a user guide from the ntl site.

Stop Anonymous Calls
To stop calls from people who are deliberately barring their number dial * 227 #. To cancel this
feature and reaccept calls from deliberately barred numbers, dial # 227 #. To check if the feature
is in operation dial *#227 #.

lol - whether to believe Digital Spy or Debsy, about Ntl services in the NW, on here, is the ultimate 'no brainer' :)

do note, though, that she did say 'in the NW', which you are - the same advice may not apply in other areas ;)

Pritch 27-06-2004 23:35

Re: Unknown number block on ntl?
 
The problem with figuring out which code to use stems from the fact that the NTL network was setup by a variety of different companies, which were later bought by other companies.

As an example, someone in London may dial *227# to activate ACR, but half a mile down the road, someone else would be dialling *65 to activate it.

Always best to trust the people in the know in that region. Well done, Debsy. :)

Maggy 28-06-2004 00:20

Re: Unknown number block on ntl?
 
SO for those of us down on the south coast of Hampshire what would be the code(if any)?

Incog.

Pritch 28-06-2004 00:39

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Incognitas
SO for those of us down on the south coast of Hampshire what would be the code(if any)?

Incog.

I wouldn't even throw an educated guess your way on that one, Incog.

Try here:

http://www.ntlhome.com/ntl_telephone/tariff.asp

Maggy 28-06-2004 00:51

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Pritch
I wouldn't even throw an educated guess your way on that one, Incog.

Try here:

http://www.ntlhome.com/ntl_telephone/tariff.asp

from that I would never get any idea that there was ACR.I makes no mention of it.

Matth 28-06-2004 21:35

Re: Unknown number block on ntl?
 
ex C&W - using ACR, but I can't remember what code does it ... or turns it off or checks - can anyone save me digging out the old welcome pack?

And yes, ACR seems to be a free feature across most (all?) of the NTL network, while BT charge .... for a change, 1 up to NTL.

Marge 28-06-2004 21:38

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Incognitas
SO for those of us down on the south coast of Hampshire what would be the code(if any)?

Incog.

Same as the one I quoted before (I think, I'd need to know postcode)

however

this hasn't been added to the lines as in the NW region so if you haven't got it on your line then it would need to be added by CS

Matth - same codes for you too if you're ex C&W

altis 28-06-2004 22:58

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by Incognitas
from that I would never get any idea that there was ACR.I makes no mention of it.

Enter in your postcode. Then click on 'User Guide', then look on page 2 under 'Stop Anonymous Calls'.

For me it shows as:
*227# = enable ACR
#227# = disable ACR
*#227# = check ACR

BT also use these '227' codes. If you have a phone with letters next to the numbers you'll see that the letters 'ACR' are on numbers '227' ;)

other possible codes I have found are:
1478 = enable ACR
1479 = disable ACR

Just try them. The nice lady in the exchange will tell you if she doesn't recognise the code.

Some more details on ACR here:
http://www.ainslie.org.uk/callerid/cli_faq.htm#Q_17

Maggy 28-06-2004 23:14

Re: Unknown number block on ntl?
 
Thank you!!

Incog. :)

Matth 29-06-2004 21:21

Re: Unknown number block on ntl?
 
The codes it gives are the 227 ones, but *#227# says the service is unavailable - I KNOW I turned it on, as for quite some time, I was getting calls for the previous holder of the number! - and it cut some of the junk.

dilli-theclaw 29-06-2004 21:27

Re: Unknown number block on ntl?
 
Quote:

Originally Posted by dezzo
Some numbers (overseas call centres especially) have numbers that are 'unavailable' and not withheld.

Yup - Dell get through to me like this.... It comes up as 'out of area' on my cordless.:)

John N. 03-06-2005 13:49

Re: Unknown number block on ntl?
 
A few weeks ago I was lucky enough to find my way through the NTL CS maze to a helpful operator who explained how to enable & disable ACR. I mislaid the codes after turning it on, & then failed to find an NTL operator to help me turn it off.

More or less by hit & miss I discovered that for my postcode (DA7 6JS) the codes are *65# to enable & #65# to disable. The DA7 postcode prefix covers a very wide area, so I doubt if *65# etc. is applicable to every suffix.

NTL must have listings of ACR codes against postcodes available to their CS operators & it can't be beyond their competence (or can it?) to publish them, rather than leave it to their customers to slowly assemble them from odd clues left around, or take on the almost impenetrable CS system. I am an ex-C&W customer, & to be fair their CS 'team' was even worse than NTL.









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