Originally Posted by orangebird

If you pm me the region you're in, I can give you a phone number to get this sorted? :)

Originally Posted by seaneeboy

Anyone else want odds on them actually calling back?

Sorry for the cynicism but I've never once heard of someone from ntl actually calling back... unless they're from Billing!!

Originally Posted by seaneeboy

Anyone else want odds on them actually calling back?

Sorry for the cynicism but I've never once heard of someone from ntl actually calling back... unless they're from Billing!!

Originally Posted by MetaWraith

You'll probably get better odds on Greece winning Euro2004

Originally Posted by NitroNutter

And before I go to the courtroom I will definatly be getting my credit references from the regular places. IF THERES ONE BLACK MARK FROM NTL there over this continued billing NTL will be facing a big suit over and above the charges the court WILL make to them.

Originally Posted by Bifta

That will do you absolutely no good whatsoever, there are procedures in place to remove invalid entries with the relevant credit reference agencies, they did it to me, ruined a couple of mortgage applications because of false information they'd filed. I got no response from NTL whatsoever, at least no response that you'd equate with an intelligent lifeform, however Equifax removed the entry in around 2 weeks.

Originally Posted by Mark B

I have got to say I am amused by all the 'lawyers' in this thread telling us all who they are going to sue, and why and how, and how they are going to win. It's clear from the posts that nobody in here has the slightest inclination how the small claims court works. You don't just walk in there, mumble something about ntl and credit ratings, and walk out with a wad of cash.

First of all, if you've EVER paid a bill late, be it with ntl or a host of other companies, that is recorded on your file. It doesn't matter how legitimate a claim you think you have, that's how it happens. There is no entitlement in law to withold payment even if something is in dispute, though most firms will allow this. Again, you can't walk into a court and claim you withheld payment because of a dispute, you will be advised beforehand that the correct procedure is to pay it 'without prejudice' and sort the dispute afterwards. I realise that's not how most people would want it, but that's the way it works.

There are loads of formal stages to go through in the complaints escalation procedure, including the likes of OFCOM and others, before such a matter would be even considered by a court. having one or two mistakes made by a company is not grounds to dash of to court and sue....and I'd love to see the deep pockets of anyone who DOES think it works like that!

Originally Posted by monkeybreath

excellent post :tu:

And from someone who is doing a law degree, your information is 100% correct.

MB

Originally Posted by NitroNutter

And where did I mention I would TAKE ntl to court please read if your going comment

Originally Posted by NitroNUtter

Iv tried to get thru but as usuall its engaged. Im not gonna try no more NTL can kiss it in court when they take it there as they will cause they are big enough a fool company to do so. And before I go to the courtroom I will definatly be getting my credit references from the regular places. IF THERES ONE BLACK MARK FROM NTL there over this continued billing NTL will be facing a big suit over and above the charges the court WILL make to them.

Originally Posted by NitroNutter

Please quote the whole paragraph ^^^ not just the bit that suits ;)

Originally Posted by poolking

Erm,
All Debsy is doing is pointing out the part where you said that you would take NTL to court, so she isn't quoting you out of context at all.

The rest of the paragraph is irrelevant to what she is pointing out to you.

Originally Posted by NitroNutter

Please quote the whole paragraph ^^^ not just the bit that suits ;)

Originally Posted by NitroNutter

Iv tried to get thru but as usuall its engaged. Im not gonna try no more NTL can kiss it in court when they take it there as they will cause they are big enough a fool company to do so. And before I go to the courtroom I will definatly be getting my credit references from the regular places. IF THERES ONE BLACK MARK FROM NTL there over this continued billing NTL will be facing a big suit over and above the charges the court WILL make to them.

Originally Posted by NitroNutter

Note bill is not late but a continuation of billing after Acknowledged cancellations, this is different to a disputed billing for poor service etc. Retrieving funds continually via this method can be seen as fraud which is not just civil but criminal.

as for you should pay then regain via the legal system as is the only legal way I suggest some more home work for the lawyer. There is at least one other LEGAL way to skin that cat.
As for mumbling in a court room, you are correct, you present them with the facts by which judgement is made.
And where did I mention I would TAKE ntl to court please read if your going comment

Originally Posted by Mark B

I have got to say I am amused by all the 'lawyers' in this thread telling us all who they are going to sue, and why and how, and how they are going to win. It's clear from the posts that nobody in here has the slightest inclination how the small claims court works. You don't just walk in there, mumble something about ntl and credit ratings, and walk out with a wad of cash.

First of all, if you've EVER paid a bill late, be it with ntl or a host of other companies, that is recorded on your file. It doesn't matter how legitimate a claim you think you have, that's how it happens. There is no entitlement in law to withold payment even if something is in dispute, though most firms will allow this. Again, you can't walk into a court and claim you withheld payment because of a dispute, you will be advised beforehand that the correct procedure is to pay it 'without prejudice' and sort the dispute afterwards. I realise that's not how most people would want it, but that's the way it works.

There are loads of formal stages to go through in the complaints escalation procedure, including the likes of OFCOM and others, before such a matter would be even considered by a court. having one or two mistakes made by a company is not grounds to dash of to court and sue....and I'd love to see the deep pockets of anyone who DOES think it works like that!

Originally Posted by arcamalpha2004

I would very much doubt a small claims court case has to go as far as OFCOM mark, if a person feels they have been short changed, there is redress through the small claims court for a small fee on behalf of the claimant, but that is paid back plus compensation if the person wins their case.
So long as the person can prove that they have tried to sort the problem with the company direct first, a case will usually be heard, and it is only a district judge who presides over it.
Last I heard, a person could claim upto £5000.0 0 , may be more now, you would have to look into it.

Originally Posted by Nikko

Of course if the said person loses their claim, by volition of failing to satisfy the Court as to resolution of the problem, they will have lost the small claim fee (£60) any compensation, any goodwill, and the sum of the original amount plus defendant's costs.

Originally Posted by arcamalpha2004

I would very much doubt a small claims court case has to go as far as OFCOM mark, if a person feels they have been short changed, there is redress through the small claims court for a small fee on behalf of the claimant, but that is paid back plus compensation if the person wins their case.
So long as the person can prove that they have tried to sort the problem with the company direct first, a case will usually be heard, and it is only a district judge who presides over it.
Last I heard, a person could claim upto £5000.0 0 , may be more now, you would have to look into it.

Originally Posted by andygrif

The small claim's court is only applicable where there is a payment disputed. You can't sue someone for slander or libel in the small claim's court.

Even if someone did take a company to the crown court and sue for slander (more likely to be defamation actually)

Originally Posted by Mark B

I have got to say I am amused by all the 'lawyers' in this thread telling us all who they are going to sue, and why and how, and how they are going to win. It's clear from the posts that nobody in here has the slightest inclination how the small claims court works. You don't just walk in there, mumble something about ntl and credit ratings, and walk out with a wad of cash.

First of all, if you've EVER paid a bill late, be it with ntl or a host of other companies, that is recorded on your file. It doesn't matter how legitimate a claim you think you have, that's how it happens. There is no entitlement in law to withold payment even if something is in dispute, though most firms will allow this. Again, you can't walk into a court and claim you withheld payment because of a dispute, you will be advised beforehand that the correct procedure is to pay it 'without prejudice' and sort the dispute afterwards. I realise that's not how most people would want it, but that's the way it works.

There are loads of formal stages to go through in the complaints escalation procedure, including the likes of OFCOM and others, before such a matter would be even considered by a court. having one or two mistakes made by a company is not grounds to dash of to court and sue....and I'd love to see the deep pockets of anyone who DOES think it works like that!

Originally Posted by MetaWraith

You'll probably get better odds on Greece winning Euro2004