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etccarmageddon 26-04-2004 08:58

[Merged] NTL Increasing BB Speeds Late Summer 2004
 
http://news.bbc.co.uk/1/hi/technology/3646825.stm

"Rival cable net provider NTL is also doubling the speed of its broadband services at no extra cost"

erm doubling speeds at NTL - is this true or a misprint?


ok later in the article it quotes Simon Duffy as saying the speeds will be 300 to 1.5 mbps - still not bad though!

Mat-d-rat 26-04-2004 08:59

NTL Doubling the speed?
 
According to the BBC website http://news.bbc.co.uk/1/hi/technology/3646825.stm Dated Today (Mon 26th Apr)

"Rival cable net provider NTL is also doubling the speed of its broadband services at no extra cost."

Paul K 26-04-2004 09:02

Free upgrade ??
 
According to a report on the BBC site NTL are to upgrade all customers speeds by 50% for free :)

http://news.bbc.co.uk/1/hi/technology/3646825.stm
Quote:

Originally Posted by BBC

Broadband battles

It is the latest salvo in the broadband battle, which has seen fierce competition between ADSL providers, which offer broadband over the phone line, and cable firms.

Speed and price have been the biggest issues as service providers offer paired down services, discounts and set caps on bandwidth.

Not wishing to be left behind, Telewest rival NTL is also upping the speed of its net connections for free.

Its services will start at 300Kbps, priced at £17.99, with the top end at 1.5Mbps costing £37.99.

"Our customers want more speed, better e-mail access and more newsgroups to enjoy, and that's what we're delivering," said NTL chief executive officer, Simon Duffy.

NTL has some one million residential customers and accounts for a third of the UK's broadband market.

Whether the speed upgrade will go smoothly is another question but the last one did for me. Here's hoping that the competition continues to heat up ;)

ikthius 26-04-2004 09:10

Re: NTL Doubling the speed?
 
So does this mean that we (NTL BB'ers) will get an increase of speed for not a penny more???
If so.........About time too.

ik

erol 26-04-2004 09:11

Re: Free upgrade ??
 
and will they be upping the usage cap by 50% as well ?

Lew 26-04-2004 09:15

Re: Free upgrade ??
 
Interestingly enough the BBC article states the following about the Telewest service:

Quote:

There will be no bandwidth cap on any of the services.

Paul K 26-04-2004 09:15

Re: Free upgrade ??
 
Quote:

Originally Posted by erol
and will they be upping the usage cap by 50% as well ?

Always the optimist Erol ;) Who knows? We will have to await an official statement from NTL on that but I would expect not. More likely is a 50% increase in email problems :D

Paul 26-04-2004 09:16

Re: NTL is also increasing speed of its broadband services
 
1.5 Mbps - oh well, I was hoping for 2M but it's a start. :D

McMav 26-04-2004 09:17

Re: NTL Doubling the speed?
 
free upgrade dont be silly 1mbit service is going up to 37.99 but you get extra.5mbit speed increase so you'll hit the 1GB cap that bit quicker :D

150k service up to 300 k and 600k to 750 to match BY upgrade of their 512k service

tw posting price at 25 for 750k so ntl would be mad not to match it. (NTL MAD bot to what am I saying>>>) :D

Derek 26-04-2004 09:19

Re: NTL is also increasing speed of its broadband services
 
1st I've heard of it.

Doubt the BBC would get it wrong and attribute a quote to Simon Duffy.

Hopefully it'll be true. It will make the £3.00 hike for the 1Meg a bit easier to take.

Mat-d-rat 26-04-2004 09:50

Re: [Merged] NTL Increasing BB Speeds
 
I'd like to see higher upload sppeds as well... 256 up would be nice!

BizBo 26-04-2004 09:53

NTL to up speed for free?
 
BBC Tech News

worth a look, seems NTL is a bit behind in the top line speed! But we will have to see what NTL offers, however the *free update of speed seems nice.

*although they are bumping up price I don't mind paying that little extra for 1/2 meg more. However of course it all depends on NTL's infrastructure will it be stable enough... :rolleyes:

BizBo 26-04-2004 09:55

Re: NTL to up speed for free?
 
ok so I am late posting, and should have scanned the forums.

I am ****, forgive me

andygrif 26-04-2004 10:08

Re: [Merged] NTL Increasing BB Speeds
 
It's certainly an interesting and welcome development...is there any official line on this anyone? (Apart from the BBC of course who don't seem to be to work out that 50% increases are not double..LOL)

fluds 26-04-2004 10:13

Re: NTL to up speed for free?
 
Ok so maybe I will stick with the 1MB line, what will the upload be on this. Still 256k or a bit more. And why is uplaod so far behind, is this where the bandwidth goes?

Marge 26-04-2004 10:14

Re: [Merged] NTL Increasing BB Speeds
 
Yep is all true :tu: just had email

ozziestu 26-04-2004 10:18

Re: [Merged] NTL Increasing BB Speeds
 
Well, from my point of view this is a positive move. Of course we all have reservations, but for now - WELL DONE NTL (even if you were beaten to it by Blueyonder).


Found the official release here: http://uk.biz.yahoo.com/040426/183/erzi8.html

Oh and one other thing - sort out the cap!

andygrif 26-04-2004 10:27

Re: [Merged] NTL Increasing BB Speeds
 
More info here...

http://www.ntl.com/mediacentre/press/display.asp?id=702

The bit about the flexible bandwidth sounds a little ominous - but on the whole good news!

EDIT: Oh, sorry same as above.

Chris 26-04-2004 10:27

Re: [Merged] NTL Increasing BB Speeds
 
[cynic mode]
Of course, by announcing a price increase on their 1mb tier this month, and then later announcing an increase in speed to 1.5mb (but without the price rising further), they will be able legitimately to claim that they are increasing the speed of the service without increasing the price. :dozey:
[/cynic mode]

That said, at £34.99, 1mb was costing 3.4p per kbit - at £37.99, 1.5mb would cost 2.5p per kbit, which is considerably better value.

Enterian 26-04-2004 10:34

Re: [Merged] NTL Increasing BB Speeds
 
ARE they increasing speeds by 50% though? The official press release does not seem to specifically state how much the increase is going to be - it may be only 1%!!!!

APS 26-04-2004 10:36

Re: [Merged] NTL Increasing BB Speeds
 
When someone "in the know" gets the detail of this I would be interested to know if the same speed increases will apply to their business broadband customers too whom pay approx X2 the cost in price anyway with little extra benefit in provision or service.

APS

Marge 26-04-2004 10:39

Re: [Merged] NTL Increasing BB Speeds
 
150 to 300
600 to 750
1mg to 1.5 mg

Enterian 26-04-2004 10:41

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Debsy42
150 to 300
600 to 750
1mg to 1.5 mg

Do you know if people on NTL STB 1meg will get the upgrade? It seems those on Telewest will not!

Marge 26-04-2004 10:42

Re: [Merged] NTL Increasing BB Speeds
 
not read the mail properly yet lol, hang on

Chris 26-04-2004 10:46

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Enterian
ARE they increasing speeds by 50% though? The official press release does not seem to specifically state how much the increase is going to be - it may be only 1%!!!!

Press release says:

ntl is boosting its three broadband services to higher speeds, at no extra cost to customers. This will provide a significant competitive advantage, offering the highest speeds in the high volume entry-level and mid-tier sectors, while at the high end, ntl will offer 50% more speed than the main providers of ADSL.

So, if you're on 1mb, (high-end) you get a 50% increase to 1.5mb; if you are on 150k (entry-level) or 600k (mid-tier) you will get an unspecified increase. However they do say that their 150k and 600k services will become the 'highest speeds in the high-volume entry-level and mid tier sectors'. If they are comparing themselves with Telewest here, then it would appear they must be upping 150k to at least 256 and 600 to at least 750.

What concerns me a little is this sudden use of the phrase 'high-volume'. As we know, at the moment ntl does not currently offer different options for high- or low-volume users. This might signal a move towards such services. Alternatively, the phrase might be used simply because there are certain rival low-volume mid-tier services that will still be faster than ntl after the speed increase.

EDIT - aha, thanks Debs, got there first :)

Chris 26-04-2004 10:50

Re: NTL to up speed for free?
 
:Yikes: Hey mods! Somebody merge this thread before the board gets over-run with ntl speed increase threads! :Yikes:

dremmel 26-04-2004 10:52

Re: [Merged] NTL Increasing BB Speeds
 
at last, something to stop me cancelling my 1meg, wonder if 'someone' is taking note of the comments posted both here and elsewhere about downgrading/cancelling. ? Any comment Azaid ?

Chris 26-04-2004 10:56

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by dremmel
at last, something to stop me cancelling my 1meg, wonder if 'someone' is taking note of the comments posted both here and elsewhere about downgrading/cancelling. ? Any comment Azaid ?

Now that would be interesting. Was it Mr Hussein who suggested that most people on his precious 1mb service are leechers and warez monkeys? (a paraphrase, of course :D ) If so, giving them an extra 512k with which to engage in their antisocial and possibly illegal activities is an odd step to take. :rolleyes: :rofl:

Not that I'm complaining of course. Ntl might just have prevented me moving to ADSL after our house move.

Lone Star 26-04-2004 11:04

Re: [Merged] NTL Increasing BB Speeds
 
Doesn't seem like a particularly good deal for 600k customers - 150k gets a 100% boost, 1meg gets 50% and 600k gets a relatively measly 25% increase!

dremmel 26-04-2004 11:05

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
Now that would be interesting. Was it Mr Hussein who suggested that most people on his precious 1mb service are leechers and warez monkeys? (a paraphrase, of course :D ) If so, giving them an extra 512k with which to engage in their antisocial and possibly illegal activities is an odd step to take. :rolleyes: :rofl:

Not that I'm complaining of course. Ntl might just have prevented me moving to ADSL after our house move.

This is Azaid we re talking about :rolleyes: , stranger thing have been known to happen to a persons 'outlook' when the threat of a merger/job loss looms even closer and a possible P45 landing in his in tray.;)

MovedGoalPosts 26-04-2004 11:09

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
Now that would be interesting. Was it Mr Hussein who suggested that most people on his precious 1mb service are leechers and warez monkeys? (a paraphrase, of course :D ) If so, giving them an extra 512k with which to engage in their antisocial and possibly illegal activities is an odd step to take. :rolleyes: :rofl:

Get's my calculator out. 1meg service cap threshold reached after around 2.5 hours flat out downloading (rarely achievable on ntl I know), 1.5 meg service you can use it for what 1.45 hours?

And everyone is jumping for joy at faster downloads, but I don't think the upload is changing (it isn't for Telewest), so the service gets more disproportionately assymetric.

Nemesis 26-04-2004 11:10

Re: NTL to up speed for free?
 
Quote:

Originally Posted by towny
:Yikes: Hey mods! Somebody merge this thread before the board gets over-run with ntl speed increase threads! :Yikes:

OK, OK, OK please remember it's Monday morning :D

orangebird 26-04-2004 11:11

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Lone Star
Doesn't seem like a particularly good deal for 600k customers - 150k gets a 100% boost, 1meg gets 50% and 600k gets a relatively measly 25% increase!

It's still free..... :rolleyes:

Chris 26-04-2004 11:14

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Lone Star
Doesn't seem like a particularly good deal for 600k customers - 150k gets a 100% boost, 1meg gets 50% and 600k gets a relatively measly 25% increase!

As a 600k customer I should be the first to agree with you, however: 150k was a little slow even as an entry-level product, so needed a big boost to remain competitive; 1mb was looking positively awful after that big price hike, so needed a big shot in the arm to make it attractive again (I still think ntl have pulled a fast one on this by incresing price and then speed, in order to be able to claim it is a 'free' upgrade); whereas 600k was already faster than the most common mid-tier speed which has always been 512k. At 750k, ntl's mid-tier is now quite significantly faster than the comparably-priced packages you get on ADSL, which is their potential competitor.

edit ... OB, it's 'sort-of' free. As I said above, I think ntl has effectively increased the cost of 1mb by £3 a month to pay for this and has used dishonourable (but sadly quite legal) means to hide the fact.

Lone Star 26-04-2004 11:17

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
As a 600k customer I should be the first to agree with you, however: 150k was a little slow even as an entry-level product, so needed a big boost to remain competitive; 1mb was looking positively awful after that big price hike, so needed a big shot in the arm to make it attractive again (I still think ntl have pulled a fast one on this by incresing price and then speed, in order to be able to claim it is a 'free' upgrade); whereas 600k was already faster than the most common mid-tier speed which has always been 512k. At 750k, ntl's mid-tier is now quite significantly faster than the comparably-priced packages you get on ADSL, which is their potential competitor.

I don't actually disagree with anything you've said (I'm on 600k too). But given the choice I would have opted to remain on 600k and have a 25% price reduction :)

Chris 26-04-2004 11:19

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Lone Star
I don't actually disagree with anything you've said (I'm on 600k too). But given the choice I would have opted to remain on 600k and have a 25% price reduction :)

I hadn't thought of that ... actually, I would probably do the same!

Enterian 26-04-2004 11:20

Re: [Merged] NTL Increasing BB Speeds
 
Towny - you're assuming that this speed increase was planned by NTL. I suspect it may have been forced upon them by the need to be seen to be keeping pace with Telewest.

Chris 26-04-2004 11:27

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Enterian
Towny - you're assuming that this speed increase was planned by NTL. I suspect it may have been forced upon them by the need to be seen to be keeping pace with Telewest.

I wasn't consciously thinking one way or the other, really. However if Telewest is their concern, it would likely be streamlining of services in the event of a takeover that would be the order of the day, rather than 'keeping pace' with them, as they are not a competitor.

That said, if they truly want to keep pace, they will have to introduce a new top tier offering at the very least a 2mb download.

mcmanic 26-04-2004 11:28

Re: [Merged] NTL Increasing BB Speeds
 
still no news for STB owners?,

will they get the free upgrade or are they gonna be let down.....and just out of interest will they be paying same price as those who get the free speed increase,cos if they have to pay the same i think there is gonna be alot of disgruntled ntl STB owners!

MovedGoalPosts 26-04-2004 11:30

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Enterian
Towny - you're assuming that this speed increase was planned by NTL. I suspect it may have been forced upon them by the need to be seen to be keeping pace with Telewest.

Yep I'm convince Telewest are very much the cable market leader brand, and ntl are just desperately trying to hang on in there. After all this forum had rumours last week of the Telewest increases, but ntl absolutely zip.

I dunno with the cap in place, the 1.5meg offering doesnt seem that useful to me. Ntl need now to review that policy and at least apply some realistic guidance tiers related to the service speed. If the cap remains then ntl would have been better off cutting prices, yet I suspect the flicking of the switch option for faster speeds is in fact cheaper for them in the short to medium term.

MovedGoalPosts 26-04-2004 11:31

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
I wasn't consciously thinking one way or the other, really. However if Telewest is their concern, it would likely be streamlining of services in the event of a takeover that would be the order of the day, rather than 'keeping pace' with them, as they are not a competitor.

That said, if they truly want to keep pace, they will have to introduce a new top tier offering at the very least a 2mb download.

Telewest' top tier is now 3meg as that went up from 2 meg @ £50.00.

Enterian 26-04-2004 11:32

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
I wasn't consciously thinking one way or the other, really. However if Telewest is their concern, it would likely be streamlining of services in the event of a takeover that would be the order of the day, rather than 'keeping pace' with them, as they are not a competitor.

That said, if they truly want to keep pace, they will have to introduce a new top tier offering at the very least a 2mb download.

Agreed that TW are not a competitor but the "NTL are increasing prices whilst TW are increasing speeds" scenario was not going to get them any good publicity, and was likely to put Aizad under some pressure!

Can the NTL infrastructure provide 3 meg?

scoobydoo[uk] 26-04-2004 11:35

Re: [Merged] NTL Increasing BB Speeds
 
Whats the difference for STB owners?, ive read a few posts on here, people asking if the speed increase is going to be implemented for STB owners.

I would of thought so, I cant see any difference for us STB peeps..

Can anyone confirm this?.

Enterian 26-04-2004 11:39

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by scoobydoo[uk]
Whats the difference for STB owners?, ive read a few posts on here, people asking if the speed increase is going to be implemented for STB owners.

I would of thought so, I cant see any difference for us STB peeps..

Can anyone confirm this?.

a.f.a.i.k. the Telewest speed increases specifically exclude STB customers on the 1 Mb service (something to do with the STB being unable to cope with higher speeds) I, like you, would like to know if similar issues apply to NTL.

macstevejb 26-04-2004 11:39

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by mcmanic
still no news for STB owners?,

will they get the free upgrade or are they gonna be let down.....and just out of interest will they be paying same price as those who get the free speed increase,cos if they have to pay the same i think there is gonna be alot of disgruntled ntl STB owners!

What difference does it make whether you take your broadband via SACM or STB?

Surely these new speeds will be applied across the board and there will be no
discrimination!

I cant understand where you are coming from here?

mcmanic 26-04-2004 11:39

Re: [Merged] NTL Increasing BB Speeds
 
i ask cos with telewest there not increasing it for STB owners,so i would guess that NTL would follow suit,if thats the case their should be a reduction in price because you cannot have STB owners on 1 meg and cable users on 1.5 at the same price surely,after all its not the STB owners fault

dremmel 26-04-2004 11:41

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by scoobydoo[uk]
Whats the difference for STB owners?, ive read a few posts on here, people asking if the speed increase is going to be implemented for STB owners.

I would of thought so, I cant see any difference for us STB peeps..

Can anyone confirm this?.

IMU its all down to the config file sent to the 'modem', be it SACM or the STB, so if and when the 'magic happens' all NTL will do is send out a new bronze/silver/gold config file at the next DHCP renew request with all the needed info to allow for the 'new' and [sarcasm] FREE [/sarcasm] speed update

Nikko 26-04-2004 11:42

Re: [Merged] NTL Increasing BB Speeds
 
Am I the only one to think this is actually good news?

Everyone whinges when the price of 1 out of 3 service levels got a modest increase for the first time in ages - and complain ntl do nothing to justify it. When ntl DO do something positive everyone still manages to concentrate on percieved negatives!

I accepted the £3 rise on 1MB as being reasonably in line with general price rises - so to get a 50% speed hike FREE sounds good to me!

If beer went up from £3.50 a litre to £3.80, and then suddenly you got a 1.5 litre glass for the same price would you moan?

mcmanic 26-04-2004 11:44

Re: [Merged] NTL Increasing BB Speeds
 
Due to technical limitations, upgrade will not apply to 1Mb customers receiving service via TV set-top box

thats on the telewest site,so i presume NTL will be the same techical limitations.....i hope not,otherwise NTL are just forgetting us mere mortal STB owners

Enterian 26-04-2004 11:44

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Nikko
Am I the only one to think this is actually good news?

Everyone whinges when the price of 1 out of 3 service levels got a modest increase for the first time in ages - and complain ntl do nothing to justify it. When ntl DO do something positive everyone still manages to concentrate on percieved negatives!

I accepted the £3 rise on 1MB as being reasonably in line with general price rises - so to get a 50% speed hike FREE sounds good to me!

If beer went up from £3.50 a litre to £3.80, and then suddenly you got a 1.5 litre glass for the same price would you moan?

I'm a STB user - if I get it i'll be happy, however if SACM users get it and I don't and we all end-up paying the same I shall be seriously pi$$ed off!

Chris 26-04-2004 11:45

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Enterian
Agreed that TW are not a competitor but the "NTL are increasing prices whilst TW are increasing speeds" scenario was not going to get them any good publicity, and was likely to put Aizad under some pressure!

Can the NTL infrastructure provide 3 meg?

Cable broadband can provide speeds well in excess of 3 meg. However, without knowing the technical details of all this, I would imagine they would have to lower the contention ratio so that fewer subscribers are sharing the same chunk of bandwidth. If they did not, 3 meg users would fairly quickly notice they were not getting the bandwidth they have paid for.

I know that there are costs for ntl if they lower contention ratios, but someone else will have to explain how that works.

Tech_Boy 26-04-2004 11:46

Re: [Merged] NTL Increasing BB Speeds
 
AFAIK stb's are a bit flakey when you get up to 1 meg, so if you want the top speed go for a sacm.

dremmel 26-04-2004 11:46

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Nikko
If beer went up from £3.50 a litre to £3.80, and then suddenly you got a 1.5 litre glass for the same price would you moan?

NTL selling beer, the mind boggles at the thought,

"Sorry Sir, we don't know when the dray will appear, but it will be coming shortly"

Stephen 26-04-2004 11:48

Re: [Merged] NTL Increasing BB Speeds
 
When will this upgrd happen? am in CS and not heard of this till just now!!!

Derek 26-04-2004 11:51

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DarthYoda
When will this upgrd happen? am in CS and not heard of this till just now!!!

Front page of intranet has all the details you need.

Chris 26-04-2004 11:51

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Nikko
Am I the only one to think this is actually good news?

Everyone whinges when the price of 1 out of 3 service levels got a modest increase for the first time in ages - and complain ntl do nothing to justify it. When ntl DO do something positive everyone still manages to concentrate on percieved negatives!

I accepted the £3 rise on 1MB as being reasonably in line with general price rises - so to get a 50% speed hike FREE sounds good to me!

If beer went up from £3.50 a litre to £3.80, and then suddenly you got a 1.5 litre glass for the same price would you moan?

It is good news, but don't kid yourself that you are getting a free upgrade on the 1mb service.

For a start, the price increase was about 8.6%. Inflation in the UK is currently below 2%. The increase was nothing short of huge. Secondly, is it a coincidence that they increase the price one month, then trumpet a 'free' speed increase the next? I think not. You are not being given anything for free, you are being forced to accept an upgrade for which you are paying.

The reasons they have done this are entirely for PR, I concede, because 1.5mb for £37.99 is still better value than 1mb for £34.99. But it's not as good as 1.5mb for £34.99.

dremmel 26-04-2004 11:53

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DarthYoda
When will this upgrd happen? am in CS and not heard of this till just now!!!

The new speeds are being rolled out across the ntl cable network to existing and new customers. Customers will receive communication in advance of the speed increase.

from http://www.ntl.com/mediacentre/press/display.asp?id=702

so from the wording it would appear that the upgrade is already undeway. My bold

mcmanic 26-04-2004 11:54

Re: [Merged] NTL Increasing BB Speeds
 
ok,if STB are flakey and your in a ex C&W area where they don't give you a cable modem UNLESS you have a problem via STB with your 1 meg service (like i did and now have a cable modem),will NTL send out cable modems to these people or will they be forced to pay the same as those on 1.5 meg if no-one is any wiser and don't mention it,do you see my point?

macstevejb 26-04-2004 11:57

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Tech_Boy
AFAIK stb's are a bit flakey when you get up to 1 meg, so if you want the top speed go for a sacm.

well if that's the case I can see a whole host of subscribers wanting SACM's for the increaded BB speeds in addition to their STB's which they will retain for digi tv use only.

andygrif 26-04-2004 11:59

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by dremmel
The new speeds are being rolled out across the ntl cable network to existing and new customers. Customers will receive communication in advance of the speed increase.

Indeed...it is 'coming soon' ;)

Mick 26-04-2004 12:06

Re: [Merged] NTL Increasing BB Speeds
 
I've e-mailed ntl's director of internet this morning asking if ntl is now going to review the current 1GB cap limit that is in place with the announcement of the speed increases. I will post back any response I get.

Nikko 26-04-2004 12:07

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
It is good news, but don't kid yourself that you are getting a free upgrade on the 1mb service.

For a start, the price increase was about 8.6%. Inflation in the UK is currently below 2%. The increase was nothing short of huge. Secondly, is it a coincidence that they increase the price one month, then trumpet a 'free' speed increase the next? I think not. You are not being given anything for free, you are being forced to accept an upgrade for which you are paying.

The reasons they have done this are entirely for PR, I concede, because 1.5mb for £37.99 is still better value than 1mb for £34.99. But it's not as good as 1.5mb for £34.99.


IIRC didn't 1MB used to cost £49.99?

Whichever way you look at percentages, I see the overall speed/price as a good move. I am not looking to argue, Towny - just stating my viewpoint. I am certainly not 'forced' to accept it - but accept it I do, happily. I still see it as a 50% speed increase for an 8.6% price increase.

Salu 26-04-2004 12:16

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Lone Star
I don't actually disagree with anything you've said (I'm on 600k too). But given the choice I would have opted to remain on 600k and have a 25% price reduction

I hadn't thought of that ... actually, I would probably do the same!

I would have liked to have seen this too....

You won't see this simply because NTL is a local monopoly. There are rarely cable companies that compete locally (like there are in the USA) in this country.

If there were then NTL would be forced into a price war, just like Tescos, ASDA etc...are.

I bet Singapore and US etc are "aving a larf" at us getting dizzy on such a piffling speed increase (welcome as it is). They surf on much higher speeds and would view our broadband as baby-broadband.....

garethfowler 26-04-2004 12:17

Re: [Merged] NTL Increasing BB Speeds
 
What I want to know is: can I get a better upload rate? I'm currently on the 600K (750k) package with 128k upstream. Will NTL upgrade this inline with the upgrade with downstream, or is there an option to pay a little extra a month for a better upstream, even 256k would be better.

Have fun.

Rgds.

G

Stephen 26-04-2004 12:17

Re: [Merged] NTL Increasing BB Speeds
 
By the end of the summer, This will happen.

Defiant 26-04-2004 12:19

Re: [Merged] NTL Increasing BB Speeds
 
Well I'm glad that they have announced this. I think its pretty sad that it take's Telewest to force there hand mind you. I know there not in direct competition with them but it would look very bad if they didn't copy the move.

Now call me paranoid but I also think NTL will make us all pay for this next year. Look at there track record and then try and disagree.

On a separate note I'm interested on the true speed the 300 service will be on the stb's. They get 250 now so what will it be after this change ?

Paul 26-04-2004 12:19

Re: [Merged] NTL Increasing BB Speeds
 
I am happy with the change :D

I am not at all surprised that the 600k is only going to 750k - after all - if it got any higher (like 900k) then a lot of current 1M customers would probably think "I don't really need 1.5M, a slight drop to 900k will do me" and downgrade - with the resulting drop in revenue for NTL.

Salu 26-04-2004 12:21

Re: [Merged] NTL Increasing BB Speeds
 
Do we know when the increases are going live?

Stephen 26-04-2004 12:23

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by garethfowler
What I want to know is: can I get a better upload rate? I'm currently on the 600K (750k) package with 128k upstream. Will NTL upgrade this inline with the upgrade with downstream, or is there an option to pay a little extra a month for a better upstream, even 256k would be better.

Have fun.

Rgds.

G

Good point. Nothing has been mentioned. of the upload speed yet. Any more info?

MovedGoalPosts 26-04-2004 12:23

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mick
I've e-mailed ntl's director of internet this morning asking if ntl is now going to review the current 1GB cap limit that is in place with the announcement of the speed increases. I will post back any response I get.

Look forward to seeing the reply, but the cynic in me says that reply will be "coming soon" so I'm not holding my breath.

Marge 26-04-2004 12:23

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Salu
Do we know when the increases are going live?


Late summer is all we've been told :shrug:

Chris 26-04-2004 12:23

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Nikko
IIRC didn't 1MB used to cost £49.99?

Whichever way you look at percentages, I see the overall speed/price as a good move. I am not looking to argue, Towny - just stating my viewpoint. I am certainly not 'forced' to accept it - but accept it I do, happily. I still see it as a 50% speed increase for an 8.6% price increase.

As I said earlier, you are now paying 2.5p per k, compared to 3.4p previously. You won't get any argument from me, it is definitely a good deal. My only grumble is with the way ntl has managed its announcements to better its chances of a positive headline. You can't blame them for trying, but it still niggles - must be the ex-hack in me. :) :Peaceman:

andygrif 26-04-2004 12:24

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DarthYoda
By the end of the summer, This will happen.

What will? The upstream? Do you know this for sure or are you guessing?

MovedGoalPosts 26-04-2004 12:26

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DarthYoda
Good point. Nothing has been mentioned. of the upload speed yet. Any more info?

As far as I know, and Telewest certainly are not changing, uploads stay the same as before and so get even more disproportionately out of sync with the download speeds.

As for criticism over ntl raising the 1meg price to £37.99 last month and now throwing the "free" speed increase into the hat, anyone recall they did a similar stunt with their base 128k service @ £14.99 went up to £17.99 and then they upped the speed to 150k "for free"?

SMHarman 26-04-2004 12:30

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Salu
I would have liked to have seen this too....

You won't see this simply because NTL is a local monopoly. There are rarely cable companies that compete locally (like there are in the USA) in this country.
<snip>

They all use the same cable, bit like ADSL in the UK. You have different resellers of CM product over the CM network.

AOL/NTL is an example of this starting in the UK.

Stephen 26-04-2004 12:30

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by andygrif
What will? The upstream? Do you know this for sure or are you guessing?

The speed changes will happen in the summer. The d/s speed will change no word on wether the u/s speed will go up accordingly.

MovedGoalPosts 26-04-2004 12:30

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Debsy42
Late summer is all we've been told :shrug:

Ah so this is "coming soon" then :rolleyes:

Cooper 26-04-2004 12:31

Re: [Merged] NTL Increasing BB Speeds
 
Dosent matter how fast they say the service is, or will be, if the infrastructure supporting the network is a shambles as it was in my area when i was with NTL's 600/1mbit service.

I had NTL broadband for 14mths in total and had no more than 2mths trouble free usage. UBR's constantly oversubscribed making online gameing a complete waste of time, unless between the hours of 2am-7am, and download speeds of between 20-30k on a 1mbit line.

Contrast that sorry tale with my current ADSL service with Pipex (1mbit) and i havent had a single outage or an online gaming ping of over 50ms in nearly 11mths and with the 256k upstream i can even host limited, but reliable games.

i would like to come back to NTL, i really would, simply in order to have an intergrated Digital TV/Broadband service, but my faith in the companys network has been shattered and simply cant face the thought of spending countless hours on the phone to tech support just to get nowhere.

Marge 26-04-2004 12:33

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by MovedGoalPosts
Ah so this is "coming soon" then :rolleyes:

Just reading the mail now and yeah late summer so take your pick when that is :D

Defiant 26-04-2004 12:35

Re: [Merged] NTL Increasing BB Speeds
 
http://www.theregister.co.uk/2004/04...est_broadband/

Quote:

A spokesman for NTL said the announcement to double the speed of broadband services - on the same day that Telewest announced the same plan - was "pure coincidence".
Of course it was. They must think were as stupid as there board.


Nemesis 26-04-2004 12:36

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Cooper
Dosent matter how fast they say the service is, or will be, if the infrastructure supporting the network is a shambles as it was in my area when i was with NTL's 600/1mbit service.

I had NTL broadband for 14mths in total and had no more than 2mths trouble free usage. UBR's constantly oversubscribed making online gameing a complete waste of time, unless between the hours of 2am-7am, and download speeds of between 20-30k on a 1mbit line.

Contrast that sorry tale with my current ADSL service with Pipex (1mbit) and i havent had a single outage or an online gaming ping of over 50ms in nearly 11mths and with the 256k upstream i can even host limited, but reliable games.

i would like to come back to NTL, i really would, simply in order to have an intergrated Digital TV/Broadband service, but my faith in the companys network has been shattered and simply cant face the thought of spending countless hours on the phone to tech support just to get nowhere.

Welcome to the site ... Sorry to hear about the problems you have had, but also pleased that you have found us here.

If you were to consider moving back to NTL, there is a wealth of knowledge on here, with many who are quite willing to help out where they can. We have a number of NTL techs on here, so we can only try and sort out any problems that you might have.

Nemesis 26-04-2004 12:37

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Defiant
http://www.theregister.co.uk/2004/04...est_broadband/


Of course it was. They must think were as stupid as there board.


Strange how we had heard the rumours from TW, but not a squeak from NTL ...

scoobydoo[uk] 26-04-2004 12:37

Re: [Merged] NTL Increasing BB Speeds
 
Any info in the email about us STB users, dont think its looking good for us, as Telewest who cant upgrade 1meg STB customers, basically use the same ST boxes!.

How difficult is it to change over to a modem, a friend of mine has a spare NTL modem lying around after he moved house.

Hell's Child 26-04-2004 12:45

Re: [Merged] NTL Increasing BB Speeds
 
I've had a chat with my marketing dept.


In answer to a few questions.

This will be releases "late summer" which is expected to be around July.

This should, unlike telewest, work on STB customers. If not, customers have the option to switch to SACM, although this would tie them into the broadband contract for 12 months.

Cap limit to be reviewed in line with the issue that the cap will be reached more easily with the increased speeds, more notablly with the 1.5mb and the 750k lines.

Upload to stay the same for now although switch upgrades are being looked into to allow ntl to increase upload speeds.

Hope this helps!!!

McMav 26-04-2004 12:45

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by MovedGoalPosts
As far as I know, and Telewest certainly are not changing, uploads stay the same as before and so get even more disproportionately out of sync with the download speeds.

As for criticism over ntl raising the 1meg price to £37.99 last month and now throwing the "free" speed increase into the hat, anyone recall they did a similar stunt with their base 128k service @ £14.99 went up to £17.99 and then they upped the speed to 150k "for free"?

That price hike happened when the speed was increased. you didnt go to 17.99 at 128 it was 17.99 and 150. So not quite so similar they just did the price rise and speed increase together.

MovedGoalPosts 26-04-2004 12:53

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by McMav
That price hike happened when the speed was increased. you didnt go to 17.99 at 128 it was 17.99 and 150. So not quite so similar they just did the price rise and speed increase together.

I'm pleased to be corrected :dunce:

Nemesis 26-04-2004 13:29

Re: [Merged] NTL Increasing BB Speeds
 
1 Attachment(s)
We have received this Official Announcement from an Internal NTL source

DrAwesome 26-04-2004 13:36

Re: [Merged] NTL Increasing BB Speeds
 
Here is another link businesswire.com
(with regards to NTL Increasing BB Speeds)

matrix 26-04-2004 13:38

Re: [Merged] NTL Increasing BB Speeds
 
this is great news :)

erol 26-04-2004 13:46

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Nikko
Am I the only one to think this is actually good news?

I think this is excelent news for NTL customers and for internet users in general in the UK. Well done NTL (even if does still look like a reactive strategy and not a proactive one)

Now where's the announcment from BT Wholesale? :)

Quote:

Originally Posted by towny
Cable broadband can provide speeds well in excess of 3 meg. However, without knowing the technical details of all this, I would imagine they would have to lower the contention ratio so that fewer subscribers are sharing the same chunk of bandwidth. If they did not, 3 meg users would fairly quickly notice they were not getting the bandwidth they have paid for.

I know that there are costs for ntl if they lower contention ratios, but someone else will have to explain how that works.

Actually the higher the bandwidth for end users the more contended they can be without any noticable effects. This is because in general people tend to do pretty much the same with more bandwidth as they did before with less (at least for an intial period of time). When the file/email/etc takes 100minutes to download that is 100minutes you are using your slice of the shared resource and thus blocking others. When that same download takes only 10 minutes your are blocking the shared resource for 1/10 of the time and thus more people can be 'loaded' onto that shared resource. That is why in dial up terms contention ratios of 10-15:1 were considered 'high' but with BB contetnion ratios of 20:1 and 50:1 are feasable.

DrAwesome 26-04-2004 13:47

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by matrix
this is great news :)

Not really there is still a restriction in place :(
plus .5 of a meg extra is it really worth £3???

DeadKenny 26-04-2004 13:50

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by towny
edit ... OB, it's 'sort-of' free. As I said above, I think ntl has effectively increased the cost of 1mb by £3 a month to pay for this and has used dishonourable (but sadly quite legal) means to hide the fact.

Exactly, and I'm quite annoyed at this.

Firstly because of the price hike anyway (have they written to me?... have they heck :( )
Secondly because of their "claim" that it's "free" :rolleyes:
Thirdly because Telewest are offering 1.5mbps for £35 but NTL have seen fit to use it as an excuse to bump the top tier up by £3.


I'll be downgrading to 750kbps as the 1.5mbps is now too expensive (I only want it for 256kbp upstream anyway, which is a high cost to pay)... that's if I don't get 512/256 ADSL instead.

Come on NTL... offer a full 2 or 3Mbps package (24/7), and increase the upstream! :banghead:

orangebird 26-04-2004 13:52

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DrAwesome
Not really there is still a restriction in place :(
plus .5 of a meg extra is it really worth £3???


I can't believe you've asked that!!!! :Yikes:

1meg = 34.99
1.5= 37.99...... :dunce: :rolleyes:

orangebird 26-04-2004 13:54

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DeadKenny
Exactly, and I'm quite annoyed at this.

Firstly because of the price hike anyway (have they written to me?... have they heck :( )
Secondly because of their "claim" that it's "free" :rolleyes:
Thirdly because Telewest are offering 1.5mbps for £35 but NTL have seen fit to use it as an excuse to bump the top tier up by £3.


I'll be downgrading to 750kbps as the 1.5mbps is now too expensive (I only want it for 256kbp upstream anyway, which is a high cost to pay)... that's if I don't get 512/256 ADSL instead.

Come on NTL... offer a full 2 or 3Mbps package (24/7), and increase the upstream! :banghead:

You think another £3 a month for an extra 500k isn't reasonable??? ...... :erm:

Nemesis 26-04-2004 13:55

Re: [Merged] NTL Increasing BB Speeds
 
These were interesting too in that doc

Upgraded Newsgroup platform now being rolled out. Live from May. Customers will experience a faster more reliable service.

Upgraded email service to be rolled out in May. Customers will experience more reliable service.

ntl has successfully completed a trial of new technology that will allow new Broadband services to be developed in the future e.g with features such as †˜turbo buttonââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢ which will allow customers to increase their speed on demand (no date for launch).

A new content provider has been added to Broadband Plus. The †˜Photoboxâà ƒÆ’¢â€šÂ¬Ã¢â€ žÂ¢ service allows Broadband Plus customers to manage and print digital photos online (date to be confirmed).

DeadKenny 26-04-2004 13:59

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by orangebird
You think another £3 a month for an extra 500k isn't reasonable??? ...... :erm:

I think being forced to pay an extra £3 a month is unreasonable.

I'd rather stick with 1Mbps at £35 or drop to a lower tier (which I will be doing). The extra 500Kbps doesn't make a huge difference anyway as most the net stuggles to even give you a decent 1Mbps delivery. All it will do is shave a few minutes off downloads if you manage to get one at max speed.

During the trials I monitored my usage and discovered that 99% of the time I'm barely using even half the 1Mbps capacity. I can live with a slightly longer download time for a fraction of the price rather than being made to pay more.

LostintheNW 26-04-2004 14:01

Re: [Merged] NTL Increasing BB Speeds
 
Just out of curiosity why "if" I can't get the upgrade on the STB, why would I have to go on another 12 month contract for switching to a SACM? I have had BB over 3 years, no way I would go back on a 12 month contract again - surely they can't expect customers to be tied up again for something that is not their fault?

Not moaning just asking!

erol 26-04-2004 14:04

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by SMHarman
They all use the same cable, bit like ADSL in the UK. You have different resellers of CM product over the CM network.

AOL/NTL is an example of this starting in the UK.

Actually there is a massive difference between the reselling of internet service (like AOL does here with NTL) and competitors being given access to cables cos infrastructure (what happens generally in the US).

A|ex 26-04-2004 14:06

Re: [Merged] NTL Increasing BB Speeds
 
they say all this stuff about highing the speed but the thing is they have already or will be going to higher the pricing of broadband so it all makes sence. Another thing is whats the point in highering if it they are still going to have that 1GB cap?

dremmel 26-04-2004 14:06

Re: [Merged] NTL Increasing BB Speeds
 
as usual let us "wait and see"

!perhaps! this speed increase will work without the whole network suffering a meltdown.

!perhaps! the "Upgraded Newsgroup platform now being rolled out" will enable those of us who suffer from resticted NG access to use a 'proper' service.

!perhaps! the "Upgraded email service to be rolled out in May" will not suffer from the usual complaints regarding the NTL email service

!perhaps! those pigs I have in the hangar will at last be able to fly ;)


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