e mail dead again
 

ntl e mail not working again in Wirral, Merseyside. No mention on server status page or server status line. Anyone else having problems please? :mad:

Re: e mail dead again
 

have you tried webmail on the ntl home page ????????????????? :)

Re: e mail dead again
 

Yes, thanks. webmail OK and e mail just come back!

Re: e mail dead again
 

alls well that ends well then :tu:

Re: e mail dead again
 

:zzz: :zzz: :zzz: :zzz: :zzz:

Re: e mail dead again
 

Its 7.00 am and E.Mail is still down here in South Wales also cannot get web mails either. :confused:

Re: e mail dead again
 

Have you contacted ntl about it?

Re: e mail dead again
 

Unable to receive mail from one of my mail accounts via outlook express, keep getting the following error message:

Has been like this since last night (Surrey Area)

JC

Re: e mail dead again
 

Further to the above message, does anybody know a relevant e-mail address to report this to NTL. Just haven't got the time to wait for ages on the phone to CS

JC

Re: e mail dead again
 

You must contact ntl about this.

Re: e mail dead again
 

Thanks Neil
What is the best contact number? seem to have so many to choose from!

Re: e mail dead again
 

0845 650 0121 for SACM (Stand Alone Cable Modem)

0845 650 0125 for STB (Set Top Box)

Let us know how you get on-remember to get the name/extension number of the person you speak to.

HTH.

Re: e mail dead again
 

Thanks Neil

Reported it at 8am, apparently they know there is a problem and they are trying to resolve it as we speak!

JC

Re: e mail dead again
 

There's been a 'problem' for about the last 12 months or so. :rolleyes:

Re: e mail dead again
 

I am so glad I've gone to Pipex. My old ntlworld email address still seems to be open so I still pop my head in there now and then to pick up any message from people who I've forgotten to give my new address to. But no, NTL's legendary mail servers are today doing what they do best... :rolleyes:

Re: e mail dead again
 

paulyoung666, I keep seeing you guys mention web mail AND e mail; what's the difference? Forgive my ignorance one only learns by asking the learned! NTL home page; I can see Webmail header and beneath that is e mail login - dooooon't understand.

xtopher

Re: e mail dead again
 

Usualy with email you download all the mail from the mail server using something called pop3. This basicaly means that you have to download the lot from the server.

With webmail you are in efect looking at the mail on the server without having to download it. You can only use webmail via a web browser.

HTH.

Re: e mail dead again
 

I have been getting alerts from my monitor of the STMP service all afternoon - it's looking a bit poorly.

Re: e mail dead again
 

another point is , i couldnt recieve mail once and went to webmail , once i deleted the first message i could recieve the rest through outlook express as normal :)

Re: e mail dead again
 

And I thought it was just me with a dodgy stomach today.... :D

On a serious note, I have given up relying on my ntlworld account so much so that I have asked friends to use an alternative address.

Re: e mail dead again
 

Is there a problem in the Stafford area?

I keep getting prompted in Outlook to enter Network Password, even though its receiving the emails without me clicking OK.

Maybe Outlook having a moment?

Re: e mail dead again
 

I have set up a copy forward within ntl mail to another mail provider so I have an alternative way of reading stuff urgently. Bit of a housekeeping pain but since NTL have 'improved' their email service (didn't you know?) I felt compelled to 'miprove matters myself!
xtopher

Re: e mail dead again
 

Yes, I have forwarded my email to Yahoo Mail for about a year. It works very well and is no trouble to set up. However, presumably for security reasons, they ask for your password quite frequently. It is also important to make sure that the Yahoo Mail cookie doesn't get deleted from your computer. Otherwise you have to supply all your log in details everytime you access your mail.

Re: e mail dead again
 

What an absolute joke......:dozey:

Re: e mail dead again
 

You have to laugh-we're only a day & a half into the month, & there are 2 entries on the Server Status Page, & guess what they both are? :rolleyes:

http://www.ntl-isp.ntl.com/lookup/default.asp

Re: e mail dead again
 

I realy cant believe that you are suprised by this Neil ????

Its not much different from any other month of the year :( I feel sorry for people that have to use it !!

Re: e mail dead again
 

NO what is a joke is that at the bottom of the Status page there is a link which says - 'User Community' which takes you to....go on have a guess ;)

Yep your right - it takes you to there holding page for www.nthellworld.com :rolleyes:

Great community there ntl, me thinks someone forgot to take that off the status page ;)

Re: e mail dead again
 

You cant blame them for that - After all there YTS web coder only calls once a month :D

Re: e mail dead again
 

Still Outlook is bringing up the "Enter Password" dialogue box everytime a send/receive takes place. Any clues?

Re: e mail dead again
 

i occasionally get this with oe , pain in the arse but it clears eventually :erm:

Re: e mail dead again
 

Are you sure about that? Its been happening for a couple of days now and is getting annoying.

Re: e mail dead again
 

yes i am , it only happens occasionally for me , but there you go :)