New Pick 'n' Mix option TV bundles
In amongst the new V.VIP pack and broadband speed level news today is this.
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I did a VM survey about this a few months ago. All the "packs" had bizarre names, but seemed to be weighted towards including certain channels, most of which I would never watch. So less about choice, more about charging more for mainstream channels. If I could ACTUALLY choose what channels I wanted, and pay less, I'd only choose about 6 channels that were not "free to air" on freeview.
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Looks like they're taking the kids channels out of Full House, and putting them exclusively behind the extra £5 a month charge:
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---------- Post added at 13:34 ---------- Previous post was at 13:27 ---------- The table on that link now has the tiers being sold to the public as Player, Player + Drama (though you can change the +bundle part), Full House and V.VIP. |
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This new pick 'n' mix system might work out for some people, but by the time you've paid an extra £10/£17, you might as well get Full House anyway. The non discounted price of the Player Pack is £54 per month. Adding one pack makes it £64 and two makes it £71. The non discounted Full House is £78 (£60.94 with my discounts). As you can see, if I went for the Player Pack and one bundle, it would cost me £3.06 more for a lot less channels! If I only wanted the basic service plus the childrens channels, I would save the princely sum of £1.94 per month, again, for a lot less channels. |
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I just looked closer at this. If you sort that table by Kids channels only the FTA ones will be in all packs. Only V.VIP will have the Pay TV ones.
If I assume packs such as Mix and Fun are now legacy packs but will remain with current Kids TV selection but are not available to new customers. The table is not showing the Pay TV Kids channels under Full House, so either VM is automatically going to add the Add On to existing customers (which they can remove) or they are going to have two versions of the Full House tier, the old one, which will remain but no longer be sold to new customers and the new Full House. I suspect the latter. |
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This is clearly an intelligent review of bundles, taking account of the growing attraction of skinny bundles and the anticipated cord cutting that is likely to take place here as it has in the States. Expect any new UHD channels that come along to be available only to Full House and V VIP customers. Assuming that Sky Atlantic will make its way to VM shortly, I expect that channel too to be made available to top tier customers only. No savings for me, it seems. |
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The old Full House pack will be kept for existing FH customers, but withdrawn from sale to new customers. You could be right though, there may not be enough to distinguish the tier as an ongoing product, especially if HD swaps continue. It might be worthwhile someone going through the new Full House channel table and looking for any other changes. I'm on a lower tier so am not that familiar with FH and above tier's content. |
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I wonder how this affects current vip customers if they will be migrated to V Vip
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I guess under this new pricing structure there won't be (m)any channels where the HD equivalent isn't packaged at the same level as SD.
That makes the commercial side of SD/HD switchover a little easier, once everyone is on the new structure. "Once" being the operative word. |
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Quite strange that Virgin would announce what are essentially price rises if, in the coming days, they will get Sky Atlantic. Surely it makes more sense to announce new packages with the new content?
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What will this mean for existing Mix customers?
From what I can tell, there is no equivalent package. It would be a matter of paying significantly more for the same channels or losing some. Some of the categorisation is bizarre and the different packages aren't even very well balanced. Entertainment included with all 4 options: Sky One, Sky Witness, Sky Witness + 1, GOLD HD, GOLD + 1, Comedy Central , Comedy Central HD, Comedy Central + 1, ITV 2 HD, ITV 3 HD, ITV 4 HD, ITV Be HD, E4 HD, Dave HD, More 4 HD, Film 4 HD + Documentaries History, History + 1, History HD, Crime & Investigation, Crime & Investigation +1, Crime & Investigation HD, Discovery , Discovery + 1, Discovery HD, Sky Arts, Animal Planet, Animal Planet + 1, Animal Planet HD, Discovery History, Discovery History + 1, Discovery Science, Discovery Science + 1, H2, H2 HD, DMAX, DMAX + 1, Eden, Eden + 1, Eden HD, National Geographic, National Geographic + 1, National Geographic HD, Nat Geo Wild, Nat Geo Wild HD, Discovery Shed, Discovery Turbo, I.D, I.D +1, Love Nature, Love Nature HD + Drama W, W +1, W HD, Alibi, Alibi + 1, Alibi HD, Universal, Universal + 1, Fox, Fox +1 , Fox HD, Syfy, Syfy +1, TCM, TCM + 1, TCM HD, Sky 2, Movies 24, Movies 24 + 1 + Lifestyle TLC, TLC + 1, TLC HD, E!, Good Food, Good Food + 1 , Good Food HD, Lifetime, Lifetime + 1, Lifetime HD, Real Lives, Real Lives + 1, Comedy Central Extra, Discovery Home and Health, Discovery Home and Health + 1, MTV, MTV HD, MTV Live HD, MTV Music, MTV Hits, MTV Base, MTV Dance, MTV Rocks, MTV OMG, Club MTV, VH1, Box Upfront, The Box, Box Hits, Kiss, Magic, Kerrang! + Sport Lite Sky Sports News , Sky Sports Mix , Eurosport 1, Eurosport 1 HD, Eurosport 2, Eurosport 2 HD |
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Thanks for setting the pack contents so clearly SonicMaster. It makes it easier to digest.
I don't think it means anything to the old, no longer sold, tiers like Mix and Fun. Nobody new will be able to get them, but I can't see them wanting to upset exisiting customers by moving them onto the new packs, it would be a lot of work for VM if nothing else. ---------- Post added at 20:46 ---------- Previous post was at 20:10 ---------- The packs are badly balanced, I agree SonicMaster. Given those are all the same price they should be more equal. ---- Of topic, but it occurred to me the presence of the HD versions of ITV2/3/4/Be and More4/E4 in the Entertainment selection makes it highly unlikely they will be part of any swap, if another set of HD swaps is due any time soon. ITV and C4 obviously value the extra revenue. Can't say I am surprised. |
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One channel not appearing in any list is Universal HD, I'd assume this goes alongside Universal & +1 in the Drama pack, but thankyou SonicMaster for that excellent post.
I've had another pondering on the Kids pack being removed from Full House. So low-tier customers now have an option to add the kids-pay channels without having to go top-tier, a saving for them and extra revenue for VM. Top-tier customers who don't use them probably don't care either way unless they're against the principle of having products taken away for what looks to me the same monthly cost. Top-tier customers who do use these, appear to be looking at an extra charge the next time they re-contract. FWIW I'm in the latter category so I'm naturally feeling negatively about this change. |
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If they stop selling Full House to existing subscribers and remove my discount I shall simply downgrade to Player and use Now TV if/when I want pay TV.
At the end of my contract I would then have to consider whether it was worth keeping TV when I can get the channels for free via Freeview & Freesat, the phone when I never use it and 200mb BB when a lot less would suffice. |
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How can it be called Full house when there is no kids channels, they should have renamed it to stop confusion
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I'm convinced VM will just run two versions of Full House. Existing customers will get their current line-up at their current price. New Customers will get the new line-up with a lower cost which they can add Kids Pack to if they want.
They probably won't change anything until the number of customers on the old tier drops away significantly. Virgin Media and their predecessors have a long history of keeping tiers they no longer sell to new customers going. We've had the same low end tier for 15 years before they decided to get rid of it and wrote to see what we wanted to do. VM have even done the same with their PayG Mobile, some tariffs from over 10 years ago are still operating, with only minor changes. |
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Universal HD (as well as some other HD channels like Syfy HD, Sky One HD, Sky Witness HD, Sky Sports Mix HD and Sky Sports News HD) remain Full House only and are not included in the new 'Entertainment Picks'. It's a mess. |
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JJ20x posted on my site over a week ago about these new bundles and has posted a update again:
https://www.forumbox.co.uk/forum/thr...-virgin-media/ |
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I presume boxsets also remain in the new Full House, not sure I'd put it past VM to treat that like the kids pack and make it a chargeable add-on.
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Full House is no longer full house. Sneaky way to bring in a price increase...
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I wonder if I will be able to 'downgrade' to the new Full House and pay a fiver a month less without the kids channels? I bet that VM will say that those who do will lose their discounts, meaning i'd be paying more for less channels. It will be useful not having to go through Planned Recordings and deleting kids stuff that TiVo has picked up though. I really wish that TiVo had an option to ignore chosen channels as I have little interest in kids, shopping and foreign channels. |
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Seems as though someone has already fallen foul of the issue with Kids channels being removed from Full House:
https://community.virginmedia.com/t5...e/td-p/3982147 |
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One example for me is BT Sport, I like some of their BT Sport Films programmes. |
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That's the argument that the pay tv companies have always used too Richard, in that having the big bundle of channels, gives the opportunity to access less popular channels, which are in effect subsidised by the popular ones.
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This then either means that there is less money for programming on all of the channels or they have to recoup the lost income by asking VM for a bigger cut of the subs from those that do want to receive the channels in question. The end result is that either: - VM do not agree to increase the subs to particular channels and the money available for new programming decreases or - VM agree to increase the cut of the subs for particular channels and pass this on to their customers. So, what you gain by no longer contributing to the cost of channels that other people watch, you lose as the cost of the channels that you do watch goes up. The only outcome that I can see is less money to invest in programming, or the customer ends up paying about the same for less channels. |
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Some of the American companies are offering ala carte options old boy, but I think this is all old hat now.
We both see streaming as the future, because it is, and so what Sky, VM, BT do with their channel packs doesn't really matter now either way. |
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Personally, I miss Woolworths pick and mix, choose wisely and you made a killing ;)
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Well, if it cuts my price, I guess I'm looking at "new" FH minus kids, or maybe Ent+Doc+Drama to cover the channels I actually use at all.
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It looks like new Full House customers no longer get the kids pay channels, without a corresponding price decrease. It's pointless me ringing to take off the kids channels, therefore, as I wouldn't receive a discount. In fact, I may lose my existing discount, so it would work out to be more expensive!
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https://www.virginmedia.com/shop/cus...dBundles_MAY19 This webpage which seems to be for existing customers gives the impression the VVIP is avaliable for £99 for existing customers or have I read it wrong as if you scroll down there is a box to click if you are not already a customer.
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Tried to phone to check with retentions but couldnt get through
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After asking your and my question, s/he kept waffling on about what's included etc, so I had to say stop waffling and just give me the price. Then I was given the price of £99 per month for 12 months until 5/3/20 when it would go up to £139. I said that that's not a year, it's about 10 months. This was ignored, I didn't push the point as I then realised that s/he was giving the dates as if we were in America, just to confuse matters even more. I was then asked for my details and password. I had no intention of letting these access my account and messing things up or adding services without my permission in order to get their commission, so I refused to give my password. S/he then started talking about my account anyway, so they must be able to access our accounts without entering the password. I shall be monitoring my account very closely after reading about what these people have done to other customers in the past. The price was then reduced to £80 for the first 12 months until 3/5/20, with an increase to only £99. I asked how long the £99 was for and s/he kept saying 3/5/20 (well, 5/3/20 actually). After querying this discrepancy, I was told that I would get two V6 boxes!!! In the end I lost patience and closed the chat, so i'm no the wiser and am just as confused as you probably are! |
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Probably the Philippines call handling centre, as the Philippines use USA date format.
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I might have ordered it at the right price, but in the end I just couldn't be bothered with all the nonsense so gave up. |
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When I looked it was on the VM existing customer landing page. I would snap their hands off if it is £99 for existing customers but I could not get through.
When logging in to look at my offers though it was something like an extra £25 to add the sim, I am on the old version of VIP. |
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Thought it would be O well nothing ventured nothing gained and as you say Mad Max they can stuff it at £139
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Just ring and ask for the £99 price. Worked for me. :)
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Can I just ask how £99 is too expensive for a quad play service which includes an unlimited sim card? |
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So I think 100 quid for phone, broadband, sim card and the Full House TV service is a bargain! |
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£139 is pricy but back in the day I was over £120 for Sky+, mulitroom, Telewest mid tier broadband, unlimited phone and Setanta in 2004. In real terms that’s £180 now!
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Does the £99/£139 prices include line rental?.
---------- Post added at 10:02 ---------- Previous post was at 09:52 ---------- Ignore noticed that it does include line rental. |
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Whether something is good value or not is a personal choice based upon needs and what a product offers. As he couldn't even present the basics to me in a logical and understandable format, I terminated the chat. ---------- Post added at 14:07 ---------- Previous post was at 14:03 ---------- Quote:
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If someone doesn't need the VVIP package then of course its not going to be good value. At it's most expensive of £139 it still represents good value if you want the quad package. It's the top package they offer, how much cheaper do people want it to be. |
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In other words Richard thinks he’s above paying the RRP on the website. Which is fine, but he can’t complain when he phones teams who will be under pressure to not offer discounts and finds there’s variation in the answer that he gets.
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I'm not sure why any home user needs 500mb broadband at the moment.
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Now, onto something more important for those who are thinking of taking out V.VIP. There have been reports that BT Sport disappears from Virgin TV Go when this package has been added. Upon calling CS, they are apparently telling people that VM has lost the rights to BT Sport and that it will soon disappear from linear TV too. Has anyone got any experience of this? |
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I’m inclined to agree it’s a mystery, however I think the same almost every time the top tier moves and the Internet catches up.
When I dust off the PS4 and start to play a game it informs me I’ve a 20gb download to do and I end up digging out an Ethernet cable to get the fastest speeds. |
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What reports are you talking about? |
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The Community forum seems littered with technical issues. If it’s a rights issue they’d not be on the TV either.
It’d be rather foolish to advertise Quote:
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What reports were you talking about? ---------- Post added at 18:21 ---------- Previous post was at 18:19 ---------- Quote:
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"A large or sufficient amount or quantity; more than enough." |
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I accept there will always be an element of fanatics and those who like to say they have the quickest. Do Virgin still give a breakdown of the numbers for broadband and how many are on a set tier ? |
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It has to be said BT are in the 300Mb market and it’s pricey. It’s only natural for VM to push the headline figure up. What the “average” user needs isn’t really the point - if it’s under utilised by most V.VIP customers then the cost of providing the service is virtually the same as 200/350 anyway.
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I agree with your point in general, but the enthusiasts bring in money. |
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From whom, Virgin? |
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Sky Q / HD / Sports / Movies Extra Box 80 MB broadband Talk Unlimited £123 BT Sport on Sky undiscounted £30 SIM only deal with unlimited data £25 (?) It's pricey everywhere you go, which is why so many people either switch or take retention deals. Granted not everyone necessarily wants everything but like for like packages are generally similarly priced. |
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