Re: Virgin Media to Double Broadband Speed
 

i've downloaded 7.90GB plus 623MB so i'll download a little more to see what happens...

Re: Virgin Media to Double Broadband Speed
 

I am going to have to start making a list now. So far we have got CEOs office, retentions, whoever Zee spoke to and 2nd line who get everything wrong. Zee can you download another 3gb file and see if the speed drops as soon as you hit 10gb. I really want to know just to see who is right.

Re: Virgin Media to Double Broadband Speed
 

lool... thats the wonderful world of Virgin Media.

i guess i'll be the only reliable person of the bunch once my test is completed in about 1 hour......

Re: Virgin Media to Double Broadband Speed
 

an hour :shocked:

Re: Virgin Media to Double Broadband Speed
 

I was just double checking everything and as BenMcr said, there is traffic management on 60Mb 100%.


My speed has been capped down to around 15.65Mb and upload remains unchanged.
I managed to download around 9GB until management kicked in.

Checked the config settings on the modem and still says 60Mb, not sure if thats supposed to change or not, but plain and simple there is traffic management on 60Mb no matter what CEO says or 2nd line support or some lady in customer service.

Re: Virgin Media to Double Broadband Speed
 

Just gave them a call and 100Mb isn't due for my area for a little while yet so the lady (who was quite apologetic) said she couldn't do anything for me. :(

Oh well will just have to wait.

Re: Virgin Media to Double Broadband Speed
 

your config file stays the same when you are traffic managed.

Kudos to Ben, I think he needs a promotion :tu:

Re: Virgin Media to Double Broadband Speed
 

When it comes to VM internal info, Ben really knows his stuff.

Re: Virgin Media to Double Broadband Speed
 

yeah Bens hope that there actually is legit within the company

Re: Virgin Media to Double Broadband Speed
 

so we know its still a 75% reduction in speed, and the times probably stay the same, and maximum amount of usage in the evening is around 9GB-10GB before traffic management.

Re: Virgin Media to Double Broadband Speed
 

Please excuse what is probably a stupid question but over what period is the 9-10gb measured and how long does the reduction in speed last for? :dozey:

Re: Virgin Media to Double Broadband Speed
 

Are you sure you won't now be tied into another 12 month contract after upgrading?

Re: Virgin Media to Double Broadband Speed
 

The same as the published policy at www.virginmedia.com/traffic

Re: Virgin Media to Double Broadband Speed
 

Thanks

Re: Virgin Media to Double Broadband Speed
 

they didn't specify that, and neither did i specify that i wanted to get a free upgrade, i just asked i wanted to upgrade my speed to the next highest. So they shouldn't really do that, if they have i wont be happy.