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-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

Digital Fanatic 14-04-2011 18:50

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by savvychels (Post 35212996)
Email finally arrived at 4:45pm this afternoon with phone number and unique code.

See, we do love you! https://www.cableforum.co.uk/images/...2011/04/54.gif

dazed&confused 14-04-2011 18:50

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by blackthorn (Post 35212988)
I`m in the same posistion as you are, phoned monday after getting email, gave install date over the phone and thats it. Are we supposed to get something else, I`m not sure we need any confirmation but who knows maybe we do.
I`ll find out on tuesday if they turn up or not :)
No reason why they shouldnt though.

Mine's booked for Wednesday morning.
Let us know if they turn up OK on Tuesday
I'm sure they will too

clinteastman 14-04-2011 18:50

Re: General TiVo Discussion Part 2
 
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!

Digital Fanatic 14-04-2011 18:52

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by clinteastman (Post 35213005)
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!

https://www.cableforum.co.uk/images/...2011/04/56.gif

HDFootyMan 14-04-2011 18:52

Re: General TiVo Discussion Part 2
 
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.

devilincarnate 14-04-2011 18:54

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by clinteastman (Post 35213005)
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!

I bet now you are as happy as a pig in muck:D:D:D:D

dazed&confused 14-04-2011 18:54

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by clinteastman (Post 35213005)
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!

Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................

clinteastman 14-04-2011 18:57

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Digital Fanatic (Post 35213006)

:angel:

---------- Post added at 17:57 ---------- Previous post was at 17:56 ----------

Quote:

Originally Posted by devilincarnate (Post 35213008)
I bet now you are as happy as a pig in muck:D:D:D:D

Happy as two pigs in muck!!

Digital Fanatic 14-04-2011 18:57

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by HDFootyMan (Post 35213007)
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.

The web teams fingers are dropping off :D

We are SMS texting some customers to speed up the backlog of orders.

If you've not heard anything by tomorrow morning, then call 150 to sse if it's on your account.

Manster62 14-04-2011 18:58

Re: General TiVo Discussion Part 2
 
Quote:

Call up now you have a date fixed. see if there is an earlier slot in your area
Good luck with that! I'm in Brighton (Worthing) area also and was given installation date of 6th May (although I had requested 23rd). Rang up and was treated quite rudely by CS when I asked if there was an earlier date. Very poor service.:(

clinteastman 14-04-2011 18:58

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by dazed&confused (Post 35213009)
Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................

When I say kiss I obviously mean eat his eyes and tongue. Yum!

devilincarnate 14-04-2011 18:59

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Digital Fanatic (Post 35213014)
The web teams fingers are dropping off :D

That is wrong getting people with leprosy to do the web team job:erm:



Only joking:(

Parlyboy 14-04-2011 19:03

Re: General TiVo Discussion Part 2
 
Install for the 27th between 8 and 1....the day of my works annual appraisal.

Called CS.

Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"

Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.

PB

Groo 14-04-2011 19:06

Re: General TiVo Discussion Part 2
 
TiVo has been installed!!!

I wasn't here for the install myself, but it was the engineers first one. Took about 1.5 hours and it's now up and running.

Will get a proper look once the kids have gone to bed, but so far it looks as good as the hype.

Thanks VM
:angel:

OLDGOLD 14-04-2011 19:07

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Parlyboy (Post 35213023)
Install for the 27th between 8 and 1....the day of my works annual appraisal.

Called CS.

Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"

Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.

PB

If there are so many install slots available much earlier than the original date allocated, why are the original dates being allocated so far ahead in the first place?


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