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-   -   VIP/VIP+ New and Improved VIP Package (https://www.cableforum.uk/board/showthread.php?t=33667486)

BenMcr 20-05-2011 12:33
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by m0j00 (Post 35240882)
Yes the second box is discounted but it isn't free like some people got who upgraded to tivo
It's not free as in doesn't show on the bill for those TiVo upgrades, it's discounted to make it cost nothing - same as it is in VIP.

So they'll see a £6.50 credit on the bill, which is already factored into the VIP bundle discount

---------- Post added at 11:33 ---------- Previous post was at 11:31 ----------

Quote:
Originally Posted by trickytree (Post 35241108)
Out of interest what is the price difference of VIP50 to VIP100?
If it's not that much more then make the VIP a true VIP (as it was originally) and make it 100 as standard.
Same price difference as between 50Mbit and 100Mbit for everyone - £10

m0j00 20-05-2011 14:14
Re: VIP/VIP+ New and Improved VIP Package
 
Ah i see now.So you are saying that there is a £6.50 credit for the second box bundled in with
Ing With TiVo Bundle Saving 09 May - 08 June -£41.44

I do pay £100.55.

The billing is very confusing and should show actually what the discounts have been allocated to.

Cheers

denphone 20-05-2011 14:16
Re: VIP/VIP+ New and Improved VIP Package
 
Yes the billing is very confusing and since l got the tivo its even more confusing.

m0j00 20-05-2011 14:22
Re: VIP/VIP+ New and Improved VIP Package
 
So have VIP customers always had a 2nd box free?

On virgin media bundle selector the VIP 50 without Tivo is £100.55?

BenMcr 20-05-2011 14:37
Re: VIP/VIP+ New and Improved VIP Package
 
Yes. VIP includes a second STB. Always has done

Because of the level of discount VIP bundle customer already get - which included the free STB, they are not eligible for the offer.

Remember VIP 50 and 100 customers already get the TiVO fee and Sky HD included along with the second STB

denphone 20-05-2011 14:42
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by BenMcr (Post 35241264)
Yes. VIP includes a second STB. Always has done

Because of the level of discount VIP bundle customer already get - which included the free STB, they are not eligible for the offer.

Remember VIP 50 and 100 customers already get the TiVO fee and Sky HD included along with the second STB
My bill at the present time is 103.00 but would you advise me to go on a VIP 50 bundle and would this give me a better deal then l currently have.

BenMcr 20-05-2011 14:45
Re: VIP/VIP+ New and Improved VIP Package
 
Yes it would

denphone 20-05-2011 15:05
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by BenMcr (Post 35241274)
Yes it would
My last 2 bills were 95.55 followed by the tivo plus bill of 286.91 and that bill is very confusing so at the moment l do not know what l am exactly paying at the moment.:confused::confused::confused:

dazed&confused 20-05-2011 16:07
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by denphone (Post 35241240)
Yes the billing is very confusing and since l got the tivo its even more confusing.
Couldn't agree more

denphone 20-05-2011 16:11
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by dazed&confused (Post 35241311)
Couldn't agree more
Yes l need somone to look at my last 2 bills and advise me whether l am being ripped off and whether a vip bundle is better for me.:confused::confused::confused:

devilincarnate 20-05-2011 16:40
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by denphone (Post 35241313)
Yes l need somone to look at my last 2 bills and advise me whether l am being ripped off and whether a vip bundle is better for me.:confused::confused::confused:
Why do you copy and paste them in to the Billing section and ask there (remember not to include your phone number):D

denphone 20-05-2011 16:50
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by devilincarnate (Post 35241325)
Why do you copy and paste them in to the Billing section and ask there (remember not to include your phone number):D
Maybe l am thick but what billing section are we talking about.:confused::confused:

devilincarnate 20-05-2011 16:53
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by denphone (Post 35241338)
Maybe l am thick but what billing section are we talking about.:confused::confused:
This one here:

http://www.cableforum.co.uk/board/34/

denphone 20-05-2011 16:58
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by devilincarnate (Post 35241340)
Thanks for that.

denphone 20-05-2011 20:55
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by devilincarnate (Post 35241325)
Why do you copy and paste them in to the Billing section and ask there (remember not to include your phone number):D
l have copied and pasted in the billing section under a couple of billing questions so all it needs now is for someone to decipher them for me .:confused::confused::confused:


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