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- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - TiVo (https://www.cableforum.uk/board/showthread.php?t=33670455)

BenJSmyth

01-02-2011 15:29

Re: TiVo

I just called up the normal 0845 number as someone on Tivo Community said they had done that and there was a note on their account and he was put through to the Tivo department and placed his order. I phoned up the normal CS number and was put through to the Tivo dept but was then cut off. When I called back again they told me they couldn't put me through!

Ah the joys of waiting and impatience!

spiderplant

01-02-2011 15:32

Re: TiVo

Quote:

Originally Posted by whizzard (Post 35163636)

If you log into My Virgin Media

Ummm... doesn't that need your email address? ;)

Right now you can't use remote record if you don't have an internet account. I hear it is "being looked at".

Mr-S	01-02-2011 15:37

Re: TiVo

Quote:

Originally Posted by BenJSmyth (Post 35163514)

I hope so! There is a big Tivo hole in my life at the moment! I would think that with so many of us on here waiting and the fact none of us have been contacted would suggest that waiting is all we can do. Come on VM, I am willing to pay the high price to be one of the first. But then so are a lot of people I guess, which is perhaps why it has to be done like this.

I shall keep my phones with me at all times though!

Spoke to someone in CEO office last week another issue and mentioned TiVo installation and was told they would be contacting us personally in early Feb to arrange installation so anytime in the next week I guess...

Seems like they are sitting back and loving this, free online marketing and viral publicity for them and the product. Creating the buzz for em at grassroots before they spend the money attracting new customers later in the year.

whizzard

01-02-2011 15:41

Re: TiVo

Quote:

Originally Posted by spiderplant (Post 35163661)

Ummm... doesn't that need your email address? ;)

Right now you can't use remote record if you don't have an internet account. I hear it is "being looked at".

Ooops, my bad. Indeed it does. Most likely never got to fill in the activation profile so probably is one, just not set up correctly. Would need to contact Support to check I would imagine.

Re: Remote Record. There are ways of getting it working on a mobile, but there are dedicated IPhone and Android apps coming soon anyway.

tweedie

01-02-2011 17:24

Re: TiVo

Guess who just got a TiVo installation date.....

YAY :D

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

BenJSmyth

01-02-2011 17:30

Re: TiVo

Quote:

Originally Posted by tweedie (Post 35163762)

Guess who just got a TiVo installation date.....

YAY :D

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Way to go!!!

That's awesome news, I bet you are excited then! Hopefully this is the start of it for all of us then.

Give us details, prices etc etc.

I'm worrying now - did I put the right phone number in on the pre-reg page, did I enter the account number properly etc etc!

clinteastman

01-02-2011 17:32

Re: TiVo

Quote:

Originally Posted by tweedie (Post 35163762)

Guess who just got a TiVo installation date.....

YAY :D

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Good work!! :angel: Fingers crossed for a call!!

Did you just get the call?

muppetman11

01-02-2011 18:14

Re: TiVo

Quote:

Originally Posted by tweedie (Post 35163762)

Guess who just got a TiVo installation date.....

YAY :D

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Congrats mate when did they ring you.

davidthornton

01-02-2011 19:34

Re: TiVo

Quote:

Originally Posted by mikerr (Post 35162796)

First installs are on Wednesday 2nd, for us lucky S1 owners

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February. :)

vanman

01-02-2011 19:40

Re: TiVo

Quote:

Originally Posted by davidthornton (Post 35163931)

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February. :)

existing series 1 Tivo customers in a lot of cases are not VM subcribers.
https://www.cableforum.co.uk/images/...011/02/131.jpg

Digital Fanatic

01-02-2011 19:42

Re: TiVo

Quote:

Originally Posted by davidthornton (Post 35163931)

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February. :)

Might just be that in your area.

davidthornton

01-02-2011 19:59

Re: TiVo

Quote:

Originally Posted by Digital Fanatic (Post 35163941)

Might just be that in your area.

That's what I asked. Was told countrywide. Also heard there's only about 4 people making the calls out. Apparently I am the first person to order more than one TiVo box as well (I'm going to reduce my Sky subscription and move more to Virgin and TiVo) but perhaps I'm not that either! :) I'm really looking forward to it all.

Digital Fanatic

01-02-2011 21:01

Re: TiVo

I'm really glad everyone is starting to get called now :)

windy

01-02-2011 21:17

Re: TiVo

Quote:

Originally Posted by Digital Fanatic (Post 35164057)

I'm really glad everyone is starting to get called now :)

Iam not.:(:mad:

Digital Fanatic