Originally Posted by Digital Fanatic (Post 35212684)

Sales are calling customers back at some point to offer other types of free upgrades... sit tight ;)

you already had multi-room, so will be offered something else.

---------- Post added at 11:22 ---------- Previous post was at 11:20 ----------



See mine and Ben's earlier posts

Originally Posted by Digital Fanatic (Post 35212699)

no, it's just you can't have the offer if you already have multi-room. Sales will call with another upgrade at some point. Nobody is being "shafted".

---------- Post added at 11:34 ---------- Previous post was at 11:32 ----------



Emails are still going out AFAIK.

Originally Posted by Digital Fanatic (Post 35212697)

The multi-room offer is only for customers who currently have 1 stb. Sales will be offering other customers a different upgrade offer.

No harm in asking next month as there may be other offers, but no further info at the moment.

Originally Posted by sniper007 (Post 35212698)

How much did you pay to swap both V+ boxes with Tivos? £149 x 2 = £298 ?
Do you have to pay a new £3 a month additional charge? Because you now won't have a V+ service did they take off the monthly charge for V+?

Originally Posted by sniper007 (Post 35212704)

OK I miss read. Thanks for clarification DF. Sorry I just find this all very confusing the way I am billed currently and what my new one would be if I took TIVO. Let me get one thing straight:

1: If I take a TIVO at all, any shape/form....it automatically starts a new 12 month contract?

2: There will be a new additional £3 a month TIVO charge unless I am a VIP customer - which I am not, atleast not knowingly TV XL, 50mb BB, Talk weekends and evenings on phone, no TV extras.

3: If I take completely upgrade getting rid of any V+ boxes and only have TIVO boxes, would I have the V+ monthly charge taken off? Is there even one?

Ta :)

Originally Posted by Digital Fanatic (Post 35212711)

!. Yes new contract on the TV only

2. Yes £3 for VIP20 and below

3. You are on XL, so wouldn't have been paying a V+HD charge, you will however have a multi-room charge (£6.50 per extra box)

Originally Posted by GODLY (Post 35212725)

I was told because i am swapping my V+ for the TIVO, there is no new 12 month contract for me.

Based on that i ordered over the phone!

Originally Posted by Digital Fanatic (Post 35212684)

Sales are calling customers back at some point to offer other types of free upgrades... sit tight ;)

you already had multi-room, so will be offered something else.

---------- Post added at 11:22 ---------- Previous post was at 11:20 ----------



See mine and Ben's earlier posts

Originally Posted by clinteastman (Post 35212727)

That's not right, TiVo renews your TV contract for 12 months.

---------- Post added at 12:01 ---------- Previous post was at 11:59 ----------



So could we get that offered to us after we have TiVo installed?

Originally Posted by BenMcr (Post 35212726)

Hmm, not sure why you were told that. TiVo should be a new 12 month TV contract for everyone

Originally Posted by cupcakes aka dd (Post 35212734)

You don't think that Virgin are cottening on to the crazy business idea that if you reward loyalty and sometimes give instead of taking you actually make more money in the long run!