Re: Virgin Media to Double Broadband Speed
 

Now that is weird as the postcode you gave in a previous thread (also all other Telford postcodes) are dictating Oct2012-July2013 for your upgrade.. :rolleyes:

Re: Virgin Media to Double Broadband Speed
 

And my postcode is saying April to July, but it says this in the green box in my virgin media:
"You're up and running on one of our new double speed packages.

Want to make the most out of your superfast broadband?"

I'm confused :confused:

Re: Virgin Media to Double Broadband Speed
 

Nope. That's a requested upgrade as the upload is still at 3Mbit

When the area has been properly upgraded your upload would be 6Mbit

Re: Virgin Media to Double Broadband Speed
 

I think that is what they are implementing now though, so allowing download upgrades much earlier while the upload upgrade will come later.

I was not due an upgrade until October 2012 at the earliest but been able to invoke my upgrade from 20 to 60MB via My Virgin Media today.

If that is a requested upgrade then fine with me!

Re: Virgin Media to Double Broadband Speed
 

I thought telford was on 120meg with 12 upload testing Luxembourg. fool! i wouldnt be surprised if hes taken those stats from somewhere other than his subd equipment.

Re: Virgin Media to Double Broadband Speed
 

When i click on the find out more button this comes up

Sorry, there?s a problem and we can?t display your page at the moment

Everything should be working again soon so please try again later. Or call us free from your Virgin Media home phone on 150, or on 0845 454 1111* from any other phone, and we'll do our best to help.

*For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Its been like this all day :/.

Re: Virgin Media to Double Broadband Speed
 

this as changed on my virgin account page today

You're up and running on one of our new double speed packages.
Want to make the most out of your superfast broadband? but i am still on the same speed according to speedtest.net

Re: Virgin Media to Double Broadband Speed
 

What package are you on i.e. what does it say on My VM? 100 or XXL?

Re: Virgin Media to Double Broadband Speed
 

i am on 50meg

Re: Virgin Media to Double Broadband Speed
 

Have you rebooted the modem?

Re: Virgin Media to Double Broadband Speed
 

no i have not, but will do

Re: Virgin Media to Double Broadband Speed
 

I am on xxl dl 100 ul 5, i did have a green banner on my virginmedia saying that about the double speed, click to find out (March/April) which has now gone has that happened to every one or just me

Re: Virgin Media to Double Broadband Speed
 

My green banner is still there.

Re: Virgin Media to Double Broadband Speed
 

I asked VM about this message in the green box today, and was told that as part of the preparation for the upgrade, some of the work has already been done, and this appears to be what has triggered the premature message. But you need to go by the dates given instead.

Re: Virgin Media to Double Broadband Speed
 

ok, that's show why mine has gone