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Re: TV price rises
Must admit I'm edging closer for the TV side of things. Haven't had my letter yet so will wait for that and then give retentions the opportunity to make a deal. Two price rises in a year aren't really on. Everyone has to go to the service provider that most closely meets their own personal needs. They have the right to complain if those needs aren't being met and then vote with their feet if those complaints aren't listened to. Being told that the price increases can't be broken down, and then being presented with breakdowns that have been provided to other customers, and then told off on this forum by a Virgin employee because the right to complain and then move is apparently an "I'm alright, Jack" attitude, despite that actually being the customer's right, obviously hasn't massively improved my mood - I've sadly, and very quickly, got to the stage where Virgin are going to have to work hard to keep me.
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£5.45 per month (+12%) rise ... :(.
MrB |
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IF someone on this forum can prove me how VM can justify the increase in there prices three times in the SAME year, then l will shut up.
Also if TiVo is so good how can l have so much trouble with the damn thing, it turns channels over without warning and the sound keeps going up and down, and the engineers have said that there is no fault with it. Fob story if you ask me. |
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Weirdly I just phoned up to give my 30 days notice to no penalty contract freedom and the lad made no attempt what so ever to keep my custom. Apart from a cursory 'are you ok with not being able to get superfast broadband from Sky' (couldn't seem to comprehend I was already using said superfast broadband whilst I was chatting on the phone, but I let it be), he happily just arranged for my stuff to be collected and called it a day.
I guess they must be getting a fair few of these at the minute? |
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