Re: NTL offering package to challenge talk talk
 

NTL should stop farting around and bring out a proper OFFICIAL package which competes directly with talktalk and takes (marketing) advantage of the fact that a phone line isn't necessary for cable modem customers so they can offer a lower price for those that dont want a phone line.

eg. 10meg broadband for £20 a month or 10meg broadband plus a phone line for £22.

Re: NTL offering package to challenge talk talk
 

Seriously? That's sodding ridiculous. ntl should match the talk talk deal, but TV shouldn't come into it at all.... :nono:

Re: NTL offering package to challenge talk talk
 

yeah but i think that talk unlimited 24 1mb broadband and base pack tv is a great deal for £21.50

Re: NTL offering package to challenge talk talk
 

Anyone got a better offer for all 3 services through retentions? Like TU24, base TV and 2mb bb?

My current talk unlimited weekends, base tv and 1mb bb is simply not competitive enough for £30 considering the quality of service NTL. Will switch services unless retentions can come up trumps and avoid the hassle of switching.

Re: NTL offering package to challenge talk talk
 

get on the phone i would say you shuld get a deal to stay for at least £25 or say bye bye to ntl

Re: NTL offering package to challenge talk talk
 

TU24
base [tv and phone]
10mb

£34

+£6 for asian channel...

PS talked with retentions again today and they are saying there is some sort of "toolkit" that allows them to give a discount, and FREE INTERNATIONAL CALLS DOESNT EXIST... but i am like it does exist because u are giving it to customers.... anyway still a bit angry ... not becoz i wasnt given it, but because i was LIED TO...:mad:

Re: NTL offering package to challenge talk talk
 

did you ask for a discount or tell them you want to be disconected ?

Re: NTL offering package to challenge talk talk
 

I rang them today. Got the following offers:

10Mb broadband half-price at £17.50 per month for 3 months.
5p Talk Plan for £5.25 per month for 6 months.

Total: £22.75 +calls at 5p per hour (evening/weekend)

And the best bit - broadband was installed 7 months ago, the phone was installed 3 months ago :) :) :)

Not sure what happened there - I'll believe it when I get the bill! I was with NTL for years at a previous address though.

Re: NTL offering package to challenge talk talk
 

Dont know if I got a good deal or not, £40.99 for 2meg BB, Family pack Digital TV, and free calls after 6pm, and anytime at the weekend, and alegedly no line rental, and the 1st months TV free.

Which is better than the £38.99 for the analogue TV base pack, 2mg BB, line rental and basic phone package, and it is going to be installed Tues.... I won't be holding my breath.

Anyone got a Tivo, which is the best box to get.

Re: NTL offering package to challenge talk talk
 

And still Ntl haven't made any of you sign a 12 month contract, nice to know they still have the business sense of a chimp!

Any other company would make you sign a new contract......even Virgin mobile make you sign up for another year when you upgrade your phone (on contract obviously). Maybe Dicky will teach them some sense!! :shrug:

Re: NTL offering package to challenge talk talk
 

Haven't you joined in the feeding frenzy yet, Shaun? You should (if you have any NTL services, obviously). Grab it while they're getting twitchy - all this will be over in a month or two when TalkTalk fall flat on their face.

Re: NTL offering package to challenge talk talk
 

You would think they would, but this is ntl we talking about. To have one package in place to compete and be available to everyone rather then pot luck when you ring up would require some organisation and communication between ntl departments I am not sure they capable of that.

Re: NTL offering package to challenge talk talk
 

Something I belive I have been saying since TT 1st announced their offer. :angel:

This is ntl we're talking about here, & ntl & the word proactive don't go hand in hand.....

Re: NTL offering package to challenge talk talk
 

it's not just about being proactive it should also be about being fair - ie. all customers are paying a similar rate for the same service.

Re: NTL offering package to challenge talk talk
 

But if ntl were on the ball they would have an offer to match/beat the CPW's offer ready & waiting for the people who have phoned up to cancel.

They could then have gone on the marketing offensive themselves to show that their offer is better than CPW's....

However, they didn't & they are now either:

1) Losing customers to CPW.

2) Giving out large discounts to customers.

3) Peeing off existing customers who don't get offered those same discounts when they ring.

4) Losing those customers who don't get offered the discounts.

Ho hum....