Re: Consumer 4G launching October 2016
 

I think you only get free mobile calls between Virgin mobiles if you also subscribe to broadband. Make sure they know you are a VM customer.

Re: Consumer 4G launching October 2016
 

I think that is what she verified as they I believe checked the address, she said I'd been verified, however this is down to me as they missed this previously.

Re: Consumer 4G launching October 2016
 

Glad you got sorted.

Re: Consumer 4G launching October 2016
 

I called up and was refused. I was told that I could not change my rolling monthly plan until the 4th of December and by then the black Friday deal will be finished. I'm not a happy camper and am thinking of cancelling and going with 3 mobile.

Re: Consumer 4G launching October 2016
 

I'm not up on all this 3G, 4G. But I've just changed my SIM to 4G so why does it show LTE on my iPhone.

Re: Consumer 4G launching October 2016
 

LTE is the fastest version of 4G.

Re: Consumer 4G launching October 2016
 

Thanks for that. Why can't they explain it more.

Re: Consumer 4G launching October 2016
 

Because apple haven't released a software update for Virginia mobile

Re: Consumer 4G launching October 2016
 

I finally get 4g now my bill has rolled over which seems quite ok - it is a shame the speed I get is not the same as EE but as I say it seems fast enough.

Re: Consumer 4G launching October 2016
 

Virgin Media bolsters mobile operations
VM is close to appointment of Anthony Vollmer to head up Virgin Mobile. He has been chief executive of Tesco Mobile since 2013.
VM's five-year deal with EE expires in 2018. It is due to start negotiations in the coming months. Three and O2 are expected to be strong contenders for the deal.
Read the full article by Googling the above headline in bold or subscribers can use this direct link. https://www.ft.com/content/60911d5c-...c-f4a01f1b0fa1

Re: Consumer 4G launching October 2016
 

Considering a VM (LG) and VF merger still may happen in the not too distant future, I could see VF also being a contender.

Re: Consumer 4G launching October 2016
 

Hi. Can someone answer my question please. I've taken a monthly sim double data offer last month. I would now like to up the data. If I try to move to another plan with the double / triple promotion still running will I be entitled to it or do you only get on shot?

Re: Consumer 4G launching October 2016
 

Think you only get one shot if you move to another tariff that usually means you lose any offers associated with other tariffs.

Re: Consumer 4G launching October 2016
 

On a previous double data promotion they wouldn't let me upgrade. I threatened to cancel. They still refused so I cancelled and moved to plusnet.

Re: Consumer 4G launching October 2016
 

Upped the plan within the promotion dates and have got double data. :-))