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Re: General TiVo Discussion Part 2
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Re: General TiVo Discussion Part 2
DF Thanks so much for this info. :hyper:
I'm sure I speak for 99% of people on here that this is very welcome news indeed. The £3 discount to VIP50 is a welcome addition. Not quite the major change in VIP bundle I was expecting but it is a start. I would like to think our emails to the CEO have kind of worked but it does seem they may have listened to some of our points. :gpoint: |
Re: General TiVo Discussion Part 2
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Re: General TiVo Discussion Part 2
This is excellent news, I wasn't worried about the monthly charge or the £149 upfront, I just felt the installation fee was not fair. But like others have said why didn't they just announce this info in the email. I hope people that had a go at DF are going to or have apologised.
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Re: General TiVo Discussion Part 2
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Re: General TiVo Discussion Part 2
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Hmmm, not quite true is it. |
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As staff on here have said VM will be providing clear training which will be of great use, to be honest I still don't fully understand what it can and cant do. Great news they are canning the £40 installation in April though, very wise. I assume that means for orders placed in April, not that you actually have to have it installed in April as who knows what install date you will get. |
Re: General TiVo Discussion Part 2
UNBELIEVEABLE!!!!!!!!!!!!!!! I just phoned up the Tivo team and it can be ordered from the 18th april not the 11th !!!! and (wait for it) they also reckon that VIP 50 customers STILL pay the £40 install price!!!! WHAT is going on????????????
The lady even checked and said it was definitely the 18th and £40 install!!!! Do the tivo team not know about there own deals??? :mad::mad::mad: |
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Wait for your e-mail as Customer Care/Sales can't do anything yet. DO NOT CALL - anyone. |
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One very happy Bunny here - It wasn't the cost but the principle. Anyway you always were my favourite poster :);):) Now what to spend the £ 40 on..................................:) |
Re: General TiVo Discussion Part 2
jpa it's probably just not gotten through the system grapevine yet. As long as they know what the price should be when it's time for ordering then I'll be happy lol.
The wavering of the install fee is a good move and that's probably enough to encourage me to get it. I presume that means we just need to order in April rather than get it installed in April? (taking demand into account) It's a bit of a shame the £3 discount doesn't also apply to VIP 20/30. Don't really see why considering VIP 50 already get the Sky HD premium for free on a box. Though if I lose the V+ charge for my second box (when I replace it with Tivo) then it'll work out as a £7 discount anyway so I'd be more than happy with that. Is this confirmed? Would seem a bit odd to effectively get a £7 discount for changing to a better box but the V+ charge is £10 so don't see how else they'd arrange that. Otherwise I'd be getting charged £13 for the Tivo box. |
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