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-   -   An email from Neil Berkett re: VM HD Channels (https://www.cableforum.uk/board/showthread.php?t=33648082)

nialli 18-04-2009 09:48

Re: An email from Neil Berkett re: VM HD Channels
 
No, the smart money is on the words from the Cable Forum Team posting here. Read between the lines of their (informed) comments...

Stuart 18-04-2009 14:55

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by harmitage (Post 34777730)
I'd be suprised if the vast majority of V+ boxes weren't purchased for their pvr functionality rather than HD.

Certainly when I purchased my TV drive, as was called then, there was hardly any mention of it's HD capability, but screeds about it's pvr ability.

Which isn't relevant. The fact is that it offers HD, so they will be charging for it regardless of whether you actually use it, or signed up for the service because it offers HD or not.

moroboshi 18-04-2009 20:32

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by nialli (Post 34778100)
No, the smart money is on the words from the Cable Forum Team posting here. Read between the lines of their (informed) comments...

They've been saying HD is 'coming soon' for almost as long as Virgin have.

For comedy value I had a look at what Virgin had in their HD on demand section last night. 5 or 6 shows, that's it. Not even a full page of entries. But then they *are* pushing HD VOD over linear HD, so I can see how they have managed to amass such an incredible all encompassing selection. I was truly stunned.

Arthurgray50@blu 18-04-2009 22:23

Re: An email from Neil Berkett re: VM HD Channels
 
Well lets put it this way, l would rather trust an engineer, than a CS from VM.

Turkey Machine 18-04-2009 22:31

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by Arthurgray50@blu (Post 34778472)
Well lets put it this way, l would rather trust an engineer, than a CS from VM.

Why? They're each no less trustworthy, since information tends to get leaked to the public before CS reps know about it, and all engineers talk about is speculation.

It'll come when it comes. Unfortunately, time is ticking for VM and it ain't going any slower.

TheDon 18-04-2009 22:31

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by Arthurgray50@blu (Post 34778472)
Well lets put it this way, l would rather trust an engineer, than a CS from VM.

Why is an engineer going to know ANYTHING about what's coming soon?

They're paid to load stuff onto a van, drive to a house, install the stuff, and move on to the next house.

They know nothing about product lines or future launches, and why would they? It's not their job to know or care.

Is it just that what the engineer said is more in line with what you think, so obviously they must be telling the truth?

Stuart 18-04-2009 22:54

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by Arthurgray50@blu (Post 34778472)
Well lets put it this way, l would rather trust an engineer, than a CS from VM.

Engineers, unless they are directly involved in the provision of channels would be no more likely to know than customer service agents when (and what) channels are coming.

Now factor in that some people who call themselves installation engineers are not even directly employed by Virgin, so would actually be less likely to know.

frogstamper 19-04-2009 02:42

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by Arthurgray50@blu (Post 34778472)
Well lets put it this way, l would rather trust an engineer, than a CS from VM.

You wouldn't want to trust the engineer who installed my V+ box Arthur, after fitting it I made him a cup of tea and he then went on to try and convince me to cancel the V+ service, whereupon he would then "sell" me a V box with every channel for £350 or a V+ with all the channels for £500, lovely bloke.:rolleyes:
As mentioned earlier engineers don't have any inside info of upcoming channels, I would rather put my money on what Ben from VM-CS has to say.
BTW I'll just add that the other two engineers I've had out to my house in the last couple of years have been both professional and courteous, one went as far as to give me his mobile number telling me that if I had any future problems just give him a ring.
It was only the V+ installer who was dodgy.

Herbert Schongle 27-04-2009 01:30

Re: An email from Neil Berkett re: VM HD Channels
 
If it wasn't for needing to have a BT phone line, i'd be away to Sky HD like a shot.

zing_deleted 27-04-2009 01:45

Re: An email from Neil Berkett re: VM HD Channels
 
Quote:

Originally Posted by Herbert Schongle (Post 34783652)
If it wasn't for needing to have a BT phone line, i'd be away to Sky HD like a shot.


you only need a BT line for sky BB and Talk the TV just need to be connected to an active line for the contract term

Herbert Schongle 27-04-2009 02:14

Re: An email from Neil Berkett re: VM HD Channels
 
Does it need to be an active line though?

When i've spoken to Sky in the past, they have always told me i "must" have BT, but i find them to be very expensive, whilst virgin media seem to be cheaper.

Would it be possible to get Sky for the HD but keep VM for broadband and the phone line?

zing_deleted 27-04-2009 02:16

Re: An email from Neil Berkett re: VM HD Channels
 
just an active phone line. I am with VM and my SKY HD box is coming end of may. The box has an internal modem for interactive features thats all and to qualify for a subsidised box it just need to be usable.

In answer to sky for tv and cable for BB and phone yes thats what I have(also have cable tv but thats irrelevent:))

Herbert Schongle 27-04-2009 02:33

Re: An email from Neil Berkett re: VM HD Channels
 
So basically i could just get BT but only pay the line rental. then also never actually use it for phone calls?

Currently i'm on the VIP package, and i've got a small feeling they renewed the contract recently, so i may be locked in.

anyway cheers Zinglebarb, i'm going to make a few calls in the morning, and see if i can do what you did.

akki007 27-04-2009 09:11

Re: An email from Neil Berkett re: VM HD Channels
 
Cant you connect a sky box to a Virgin line? Why does it have to be BT?

Chris 27-04-2009 09:17

Re: An email from Neil Berkett re: VM HD Channels
 
You can connect a Sky box to a Virgin phone line. Sky salespeople would naturally want you to believe otherwise, as if you have an active cable in your house that increases the chance that they will lose you as a customer at some point.

However all the Sky box wants to do is connect to an 0800 number from time to time to prove you've not unplugged it. Virgin Media does not block access to that number.


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