Re: New Speed Upgrades 8th March. (Part 4)
 

The voice of kmowledge any idea when the stbs are changing to alow new speed please BB:D

Re: New Speed Upgrades 8th March. (Part 4)
 

Just phoned and said that im on the 1.4MB service and could i upgrade to the 3MB service.

Heard alot of typing and then... "thank you mr xxxxxxx, ive upgraded your service for you"

Re: New Speed Upgrades 8th March. (Part 4)
 

and can you get the new speed now ? :D

Re: New Speed Upgrades 8th March. (Part 4)
 

In the future it would save them alot of hassle. It's easier to replace a single cable modem than to replace a set-top box which provides both TV and broadband. In the future if we breach the cap on Samsung boxes what are they going to do then? Go through this entire episode yet again.

A STB costs more than a SACM.

NTL is thinking about today rather than tomorrow because of their outstanding debt, and therefore aren't willing to pay for a engineer to install a cable modem.

And when NTL do decide to make their minimum broadband offer a 2Mb product or more in the future?...

Re: New Speed Upgrades 8th March. (Part 4)
 

spill the beans BBKING! when's the automatic upgrade gonna be sent down to existing customers?

Re: New Speed Upgrades 8th March. (Part 4)
 

Read the other peoples comments about your comment, then post again :rolleyes:

Re: New Speed Upgrades 8th March. (Part 4)
 

Hey LooeyUK,

Did you have to re-enter your PID and password. I'd like to get the upgrade sorted for my Dad but I'm away from home so its a bit of a pain to do the re-provisioning.

When the upgrade to 1.5meg went through (automatically, early one morning) we didn't re-provision or anything.

Thanks,

Phil.

Re: New Speed Upgrades 8th March. (Part 4)
 

Sorry, but you're talking rubbish now. :dunce:

Why do you think it's easier to replace a modem than an stb? It's the same process if they both already been installed.

Re: New Speed Upgrades 8th March. (Part 4)
 

Well it works to try different people,3rd time lucky getting 360 k/s now,for anyone else out there i am in the lancing area 15 miles from brighton(bromley ex c&w)

what is that speed test site the robin walker one?

Re: New Speed Upgrades 8th March. (Part 4)
 

edit: dont worry dont want to complicate this any more :(

Re: New Speed Upgrades 8th March. (Part 4)
 

Hi, yes i did have to re-enter my PID and password.

Re: New Speed Upgrades 8th March. (Part 4)
 

Sorry, i meant to say cheaper not easier. Plus SACM's have alot higher threshold than a STB so they wouldn't have to be replaced as often.

Re: New Speed Upgrades 8th March. (Part 4)
 

http://homepage.ntlworld.com/robin.d...speedtest.html :)

Re: New Speed Upgrades 8th March. (Part 4)
 

Hokey pokey. I'll hold off then - if its the same kind of automatic upgrade as last time its much easier and simpler to wait.

BBKing: go on, drop us a hint.... ;)

Phil.

Re: New Speed Upgrades 8th March. (Part 4)
 

Right i phoned up CS. Im on 300k and asked them about the cap. He said if you go over 3gb thats it they cut you off until the next month. He said you can still surf after 3gb but not download. He said i would automatically be upgraded to 1mb service as from yesterday, and dont really get a choice in keeping 300k as its going to become obsolete. So basically he said you can either cancel your subscription or pay an extra £7 a month and go on the 2mb service. What a joke! What are other people doing in the same boat as me??