Re: *ALL* ntl 10MB Discussion (Part 3)
 

had 10 meg for two wks supposedly ,"trial"can`t bitch till full rollout . make way for my wrath .enquired about end of contract jan4 06
am a person who will not take ****.might of said already, nice for the people at ntl CS for those that have HELPED me .thnx PROVE TO ME THAT YOU ARE THE BEST isp IN UK .. rsvp ..
GOT A DOWNLOAD AT ABOUT 4.5 - 7 .at the most on a good day .upload crashes pc at 39KB/s

Re: *ALL* ntl 10MB Discussion (Part 3)
 

what's that in english?

Wtf?
 

I have been on NTL for like 4 years, on the top broadband tier constantly, I have the NTL 100 Modem, and NTL said they wont upgrade my modem so I can have the 10meg service, BULL**** OR WHAT?

Re: Wtf?
 

What reason did they give you?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So are we supposed to have 10MB right now and the trial has ended? I recieved my NTL bill today and they have now changed the 3MB to 10MB on my bill. Gits have also added a £1 non direct-debit charge without any warning :(

Re: Wtf?
 

Thats fine, because the 100's can cope with the 10meg upgrade just fine. ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Did we ascertain if the Samsung STB's can get 10mb ?
Sorry - I've been on Holiday and I've looked through this thread but can't see it !

Re: *ALL* ntl 10MB Discussion (Part 3)
 

If you read through some other threads they say the Samsung STB can support 10Mb but NTL haven't written the config file for it yet.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thats good news, thought I was going to have to request a modem - I like my Samsung :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I am still got the upgrade 2 our 3 weeks back and I am still on about 400-500 Kbs Speeds :( Anyone have any ideas.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

What modem do you have?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

NTL-250 Modem.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Should be fine, call TS.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Im in Stafford using a NTL 200 modem. Upgraded yesterday and these are my results :

Fri, 25 Nov 2005 22:06:22 UTC

1st 512K took 922 ms = 568642 KB/sec, approx 4686 Kbps, 4.58 Mbps
2nd 512K took 859 ms = 610347 KB/sec, approx 5029 Kbps, 4.91 Mbps
3rd 512K took 875 ms = 599186 KB/sec, approx 4937 Kbps, 4.82 Mbps
4th 512K took 875 ms = 599186 KB/sec, approx 4793 Kbps, 4.68 Mbps

Overall Average Speed = approx 4861 Kbps, 4.75 Mbps

Haven't got anything over 5mbps yet. No idea why.....Is the 200 modem ok to use with the upgrade ? Could it be something to do with my area and NTL not optimizing it for the 10mb yet ? Any info appreciated

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hi.
I have done a search of this thread, but cannot find the answer to my question. I know there is a monthly limit of 75GB on 10Mb, but is there a daily limit (like there is on the other tiers 1GB) of how much you can download?:erm:

ATB
Ian

Re: *ALL* ntl 10MB Discussion (Part 3)
 

No daily limit applies.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The original daily download limit of 1GB was changed to a 30GB/month usage allowance (upload + download).

Have a look here:-

http://www.home.ntl.com/page/userpolicy&source=ntlworld



.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I apologise in advance for not reading through all the previous pages to this topic but search isn't quite as specific as you need it to be sometimes and I need a relatively quick answer so I'm posting this before I go out. I know when the upgrades in the past were moving 1Mb upto 1.5Mb and then 3Mb were brought in they did it in phases gradually but you could phone up to have your speed upgraded before your area was scheduled and NTL would do that.

The question is pretty much along those lines, I'm on the 3Mb service right now and after rebooting the modem last night to make sure, I'm still only on 3Mb but I know there are members from one of the other thread posting from the Middlesbrough area and are on 10Mb now. If I phone NTL and ask to be upgraded to 10Mb now will it happen or is it different this time and you have to wait for your area to be upgraded? Thanks :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Its like the lottery, you have a chance, not sure of the odds though. ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

you can either phone up or you can use the tier migration page which may be available for you.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hmmm.... Well no luck in the lottery for me, despite having the firmware upgrade "SB4100-0.4.9.4-SCM02-NOSH" already. :dozey:

Currently on 3MB on Guildford UBR
Tier Upgrade Website: No Joy. :confused:
CS: Initially adamant that the was no 10MB Service then said not available yet outside of trial group and upgrades would start sometime in December. The CS computer system doesn't have the facility to upgrade people to 10MB :rolleyes:
TS: Which didn't sound Uk based, Upgrades cannot happen until end of this year when they are automatic for everyone.:o:

---------- added 26-11-2005 at 11:50 ----------

TS Attempt #2: Said a) CS should have been able to upgrade. and b) there was a downstream capacity/performance issue on my UBR and that no one on that UBR has been upgraded to 10MBit/s yet and is unlikely to be permitted to until the downstream issue is resolved as it would cause degradation of service for the other users.

So at least that was a helpful/credible explanation. ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Finally after 3 weks of trying i now i have 10mb :) i rang cs this morning and the lady cs said np ill upgrade you now, she said reeboot your modem in 1hr. I went shopping came back and rebooted and nothing :( rang cs again spoke to a nice scotish lady and she said nobody has even been on my account today!!! I said i was sick of being lied to so she upgraded me over the phone and gave me £8.50 compo a month for life, RESULT :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Errrr.:erm:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

where exactly is this.???....bit of a noob...well thats what CS told me when i asked about getting 10Mbit...

was a 2Mbit user..but after phoning CS in the week to ask about 10Mbit and if it was in my area..scottish lady said 'YES' it is..but only to 3Mbit users.....tonight i decided to make the leap....how WRONG could i have been.!!
i upgraded...light flashed on/off...rebooted etc,etc...gave it some time....then went online hopeing for a whole new internet experiance...upload had gone up to 512ish..but down...around the 3Mbit mark..!!
so on the phone to TS for 57 min's into safe mode,tracert,etc,etc..was told everything was fine .!!
then at the end of the call he slipped in 'but 10Mbit is not standerd until Jan 2006'....WHAT.!!
ok..so then on the phone to CS for 37 min's 'i was told i could have a 10Mbit connection..i have not got that and thats the only reason i upgraded from 2Mbit,because i was told by YOU that i could have 10Mibt..so i want downgrading back to 2Mbit until Jan 2006...'Sorry' was the reply..it will cause my modem to crash if they change the speeds so soon after upgrade.'call back in 2 day's..'
WHAT A LOAD OF BULL**IT....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

http://192.168.100.1

password and user name root

---------- added 26-11-2005 at 18:04 ----------

sometimes it's admin admin

---------- added 26-11-2005 at 18:05 ----------

it allows you to inspect your cable modem's configuration including what the max upload and max download speeds are.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

thx....it is set right....just not getting those speed's tho...:rolleyes:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

thought i'd add my experience to this thread... just this minute got off the phone to a very nice lady in india.. she wasnt 100% sure of the upgrade process but said she'd check it out for me....was on hold for a minute or two...and she came back and explained that the upgrade is available in my area...but she would have to fill in an escalation form... but i should reboot the cable modem on monday...and i'll have the upgrade.
havent noticed on this thread if anyone in the sa12 area has had the upgrade yet??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

CS Attempt #2: Explained previous dialogue with CS & TS and said I wasn't happy that I was getting a straight story. Knowledgeable CSA explained that roll-out wasn't complete so I might not experience a full 10MBit/s service until post December but if I was happy with that caveat that they could upgrade my connection to 10MBit/s. They also commented that letters would be going out during December to those 3MBit/s ntl customers who would need hardware upgrades to get the full 10MBit/s service and that they would be supplied with replacement Cable Modems (Blue ntl 250's).

Sat, 26 Nov 2005 19:11:13 UTC
1st 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
2nd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
3rd 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
4th 128K took 94 ms = 1394383 Bytes/sec = approx 11601 kbits/sec

:)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Help!!
I called CS, and a very nice lady said I could join the trial. Been out since, and have just checked - I'm now on the 150k service (previously on 3mb)!!! I can't change back on-line because I've made a change this month.

Am I stuffed until Monday??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

depend it does. I've called on 3 seperate occasions and spoken to scottish people who told me 10Mb wasn't in my area yet, which is odd considering literally EVERYONE i know on NTL in my area is already on 10Mb. Including one who called up 10 minutes after I did and he got it switched on straight away. I called back and told them this and they insisted it wasn't available here. he lives about 5 roads away from me.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Must say Big Thumbs Up To NTL!!!!!

Ive been with them 2.5 years now and never had any problems!
I called up Customer Care two days ago asked about the upgrade, got through to a very very helpful person named H****y she explained I may not get the full 10Meg which i was more than happy with, any speed increase was appreciated!!

I got home that evening and started downloading from newsgroups at a mighty impressive 1200kB/s and uploaded at 60kB/s :)

Very very impressed
Im using a NTL 120 Modem in Hemel Hempstead btw :)

I must say tho all the people givng NTL hassle when they get told its not available, give em a break, not every area is ready for the upgrade! some parts of the network in certain areas are more congested than others for example.

Just go with the flow and you will get your upgrade when the network is ready!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Apparently not. This morning (unlike last night) I can upgrade my package myself on the ntlworld page. I seen to be on 10mb now.

Phew.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

this has started to quieten down - how's everyone getting on with their 10meg service?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Maybe NTL's been disconnecting people who've been haranguing their techs? :D hehe…

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hi All

Telephoned Custmer Service today and was told that nobody is on 10mg, but everyone who is on 3mg will be automaticly upgraded on 1st December. so what am I to believe.

I think I will just wait until the 1st December, then try again.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

LMAO i ain't got it yet and im now getting peeved off as for the last couiple of weeks i have had random D/L speeds of less than a 1 meg connection..

In my modem event log i have nothing but errors....

ToD request sent- No Response received

DHCP WARNING - Non-critical field invalid in response.

SYNC Timing Synchronization failure - Failed to acquire FEC

Started Unicast Maintenance Ranging - No Response received

DHCP WARNING - Non-critical field invalid in response.

Started Unicast Maintenance Ranging - No Response received
I have no idead what they mean or if they are relevent, i have ntl 250 modem and netgear RP614 router.

I have the router because my i have 2 rigs running on the internet..
any help on these errors would be greatfull...

HAZZ.....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

any1 know if its really true that NTL will start automatically upgrades on the 1st???
or is this just kinda CS/TS started rumor??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Getting 9.58meg most of the time here, just drops a bit of speed at hi-peak times.
100% connectivity since the speed upgrade so overall a damn good bit of work by ntl. Ambit 200 rules.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

to answer this

http://www.cableforum.co.uk/board/sh...544#post638544

It wont be unusual to get worse perfromance to pre 10mbit because you are contended heavier now meaning max possible speed is higher but probably contention will also be higher.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Very, very good, Ive become a user of getright, because it has made such a difference, seeing 1200K/s on downloads is out of this world, and the 512k upload isnt bad either, so i'm happy :):tu:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've read elsewhere that all 3meg users will be auto upgraded to 10meg on 1st December.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I just phoned CS. First time a woman said I couldn't even be let into my account (its in my mums name but I am registered on the account!) because I could not remember the password thing, but I could give every other bit of info.

The 2nd time (phoned back cos I was angry) a guy said there was no password on the account at all... anyway he checked and said my model (NTL 200) could not support the service and I had to wait. This was the closest I have ever been so I tried again...

"One second let me check... Yes you should get the file in about an hour"

60 seconds later the modem resets and I am on 10mb!

Manchester btw.

Very nice :luv:

Tue, 29 Nov 2005 08:57:27 GMT

1st 512K took 422 ms = 1242389 KB/sec, approx 10237 Kbps, 10 Mbps
2nd 512K took 437 ms = 1199744 KB/sec, approx 9886 Kbps, 9.65 Mbps
3rd 512K took 438 ms = 1197005 KB/sec, approx 9863 Kbps, 9.63 Mbps
4th 512K took 421 ms = 1245340 KB/sec, approx 9963 Kbps, 9.73 Mbps

Overall Average Speed = approx 9987 Kbps, 9.75 Mbps

http://www.adslguide.org.uk/tools/sp...3f5f7744dd10c2

Re: *ALL* ntl 10MB Discussion (Part 3)
 

yeees.. we're in Manchester too (well, Stockport...) and we've gone through the mill.
The indian call centre - twice, the nice guy on the desk who put us through to a very closed customer services and well, we got so sick of calling we're just sitting and waiting for the 10mb shtuff now. We got close a couple of times, and other times it was like communicating with a brick wall.... so while NTl doesn't know whats happening and if it does it's only vaguely, I'd rather sit back, if you know what I mean... let it happen.. heck, I suppose I'm letting myself get too relaxed about it lol!
Our speed at the moment is erratic and sometimes drops well below 2mb (and we're on 3mb). At present, it's holding slightly steady. But I wonder how many people have said "10 mb connection" and on the other end of the phone, they've misheard it as "2 mb connection"...
Like the gravy, the plot thickens..
One day, they'll have an idea...
for now... :bsmack:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've just had a quick glace though the pages of stuff, so here it is in black and white:

Take from NTL's own BB web page: http://www.home.ntl.com/icat/broadband

"Coming soon 10Mb Broadband with 75GB monthly usage allowance!"

Anyone know what the upstream of the 10 Meg line will be? (I'm on 2Meg D/S at the moment).

Cheers.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

512k upstream on the 10meg product

---------- Post added at 13:40 ---------- Previous post was at 13:39 ----------

oh and it's not really coming soon anymore!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Fraid it is for us 3mb STB users :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

upgraded to 10MB last night am happy with the sppeds and downloaded MS exchange 2003 trial from ms site in less then 6mins..:Yikes: top speeds..lol

Re: *ALL* ntl 10MB Discussion (Part 3)
 

just been upgraded to the 10mb service, & for anyone who wants to know the silver ntl 120 sacm does work ok on the 10mb speed. Also yet again CS are very well informed & have always been faultless in the help they have given me.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

which number do you use i need this number for next time i phone them

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Finally got thru to CS and was told the 10mb service quote "Is for a select few and will be coming in the a couple of weeks"

im in the brighton area.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I second that, and also want to mention that ive only ever had to call CS/TS once since ive had NTL BB, and that been for nearly 3 yrs now :D may seem like a :Yikes: to sum but its true.. :tu:

just to prove it works :p:

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus : completeFromProvisioning

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Phoned CS 4 times today to try and get an engineer visit to swap my Ambit 100 to a 250.

1st try : Got thru to an Indian helpdisk. No help at all. Refused to send a guy at out and was intent on working from his set of questions.

2nd try : Got thru to a nice chap (Mr Y)who ran a test on my modem while I was @ work. He confirmed the ubr I am on is fine, but modem logs were not looking good, so he asked me to run some funky test which would have me mucking around with the co-axial cable. I agreed to ring him back when I got in from work and was ready.

3rd try : Got thru to some chap (Mr X). I asked to speak to Mr Y but he told me his line was busy and if he could help. At this point. I decided to hang up.

4th try : Got thru to Mr Very Helpful. I asked to speak to My Y (who was still engaged) so I decided to take Mr Very Helpful up on his offer. I explained the situation and was shocked by what he said. "So what would you like from me sir"... errmm An enginner ?.. and a new 250 modem... "does 12 till 6 on Thrusday suit you ?... :D

Proof that different people give you different results.... which is a shame. I will have to book Thrusday of work, (only after I have rang CS to confirm the engineer visit).. I have read to many horror stories of people missing work for a no-show.

Hurry up Thrusday. :D

(ps... I made dammed sure I got a name and ref number for our little convo...)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Lucky you. I'm supposed to be on 3Mbit. I'm getting speeds more like 2Mbit.

Poor show ntl.

Direction Actual Speed True Speed (estimated)
Downstream 1823 Kbps (227.9 KB/sec) 1968 Kbps (inc. overheads)
Upstream 285 Kbps (35.6 KB/sec) 307 Kbps (inc. overheads)

http://www.adslguide.org.uk/tools/sp...d9c09b1b074a7a

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I realsie that this is a test of the new service and everyone and his dog is probably downloading like jackrabbits but my Speeds have once again dropped BELOW 2mbit levels, web page browsing is painfully slow, FTP speeds all over the shop once again etc.

COme the 5th Dec (my One month period) Ill give them a call and go back to 2mbit I think, it was def faster overall then the 10mbit ever was - or will the 2mbit service now also be slow as hell as more people have 10mbit?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hi

Just upgraded to 10Mb from 2Mb. Done it online via tiermigration page. Modem rebooted and hey presto I'm on 10Mb. :D Well 5Mb actually, according to the speed test results :-

Downstream 5179 Kbps (647.4 KB/sec) 5593 Kbps (inc. overheads)
Upstream 493 Kbps (61.6 KB/sec) 532 Kbps (inc. overheads)


By the way I'm in the WS15, Staffordshire area, with an ntl:250 modem going through a Linksys router with 2 PC's connected, 1 wired, 1 wireless.

Anyone else in Staffordshire upgraded to 10Mb?

ATB
Ian

PS. Just tried downloading a file and the connection is variying wildly from 600Kbs to 9500Kbs. Not steady at all. Lets hope that this will improve over the next few weeks.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Am I on a 10 Meg service ?

Hi,

Have been upgraded to a 10 meg service using a NTL 120 Modem. On running a speed test (Robin Walkers) I am getting the following results :

1st 128K took 100 ms = 1310720 Bytes/sec = approx 10905 kbits/sec
2nd 128K took 120 ms = 1092267 Bytes/sec = approx 9088 kbits/sec
3rd 128K took 140 ms = 936229 Bytes/sec = approx 7789 kbits/sec
4th 128K took 120 ms = 1092267 Bytes/sec = approx 9088 kbits/sec

This averages to 9217.5 kbits/sec. To me that mean I am getting a 10 Meg service.

The reason I am confused was because I was only expecting a maximum of 5 Meg download service from a NTL 120 modem.

Am I missing something ?

I am in Nottingham.

Thanks

Perm

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes. The ntl:120's were only doing 5 meg with the firmware they had when the speed upgrades began. They have since done a firmware upgrade which allows them to run full steam ahead.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Paul M,
Ahh thanks for the respose that makes some sense now. Is there any advantage is having a model 250 modem over a Model 120 modem now that they both support 10 meg ?

Cheers

Perm

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I wouldnt think so - if it aint broke then dont try fixing it!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Optimising settings for a 10 Meg Connection.

Now that I have a 10 meg connection working on a NTL 120 modem, can someone advise if there are any setting that need to be tweaked to optimise performance for downloading / browsing?

I using internet Explorer on an XP machine. (Happy to swap to Firefox v1.5 if this is better for performance).

Thanks

Perm

Re: *ALL* ntl 10MB Discussion (Part 3)
 

have you tested your upload speed?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I just got the 'Christmas' card from NTL delivered saying that as a special customer etc etc, I''l get free 10M upgrade from 3M in Dec, lower price in Jan and free BB+ membership.
I've tried twice in previous weeks to get CS to upgrade me with no luck - does anyone know if actually having the 'letter' helps to push them along if I was to phone again or is it really a wait for the auto upgrade to happen?

PS. Letter advises u go to site ntlworld.com/10 which simply says come back on 05/12/05

Re: *ALL* ntl 10MB Discussion (Part 3)
 

i have the 100 modem with
Software Upgrade File Name : ntlhm100_ntl0002.cpr
speed goes no higher than 5 meg am i entitled to a new modem?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

as per above posting - click on this page next monday for the 'official' launch of 10meg - www.ntlworld.com/microsites/10

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Lower price in Jan and free BB+ membership. Are we all going to get that ? Please, pretty please ??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

http://www.ntlworld.com/microsites/10/ <--?! Woohoo?! we're gonna wake up on Monday and we're all gonna get 10mb without having to call CS/TS/Indian Call Centre?!?

Are those of us who have dangled on the end of a telephone line going to get finally rewarded with 10mb?!

OOOOOOooo!:dmonk: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap: :clap:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes its for all by the looks of it. Its doesn't look like a one-off card :)

The price is £34.99 in Jan onwards...

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Speed may not be related to your modem. I have a ntl 200 modem which is perfectly capable of delivering 10mb. I can't get above 5mb either. I think it's because my area (Stafford) hasn't had the "network optimizations" yet. Planned for tomorrow from what i can see. Could also be your router if you use one.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I wonder what will happen for Samsung users,who are on 2mbit and upgrade to 3mbit on monday.I woner if they will send a 10mbit config file for the samsung.I may phone up later and upgrade.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

any chance you could scan the card in and post it here?

NTL 10MB Official Notification Card!
 

Here's the text of a card that turned up today; I'd scan it in, but I don't have a scanner handy. :P

Re: NTL 10MB Official Notification Card!
 

Attached - not great but u can read it

Re: *ALL* ntl 10MB Discussion (Part 3)
 

in other thread now.

Re: NTL 10MB Official Notification Card!
 

Wow i didnt know that they were reducing the price too!

Re: NTL 10MB Official Notification Card!
 

looks like the rumours about the price drop were right :) Well im on 2mb but just a lot better the price has dropped if i ever want to upgrade

Re: NTL 10MB Official Notification Card!
 

Free Broadband Plus too!

Re: NTL 10MB Official Notification Card!
 

hats off to NTL seems a very good business move.

Re: NTL 10MB Official Notification Card!
 

I didn't know they were announcing it yet .....

Re: NTL 10MB Official Notification Card!
 

Guess so as i got the same chrimbo card from NTL today aswell...

Hopefully in the next few days i will get upgraded...

Re: *ALL* ntl 10MB Discussion (Part 3)
 

miserable gits aint sent me a crimbo card.

Re: NTL 10MB Official Notification Card!
 

Yes, I got the card as well this morning. :)

---------- Post added at 19:17 ---------- Previous post was at 19:16 ----------

I expect it only went to 3 Meg customers.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I didn't get it. Wonder if its because I have a Samsung STB? Hope we don't have the same 'STB wait' we had last time.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I thought I was the only one who didn't receive the card, I'm also stupid enough to have DTV, and receive BB through an STB, we will probably have to wait months as we did in the previous two upgrades (the 1.5MB upgrade I received my samsung in June and had to wait until November to get 1.5MB), people who pay less by not having DTV, and receive their BB through a SACM always are upgraded first, well worth £1000+ per year for the past 3 years, and analog/dialup before that for 3 years, all I can say is if the 75GB cap is enforced I will be of to adsl/ Sky (with a more realistic cap), which I put off for the hassle of switching companys, canceling and setting up DD's.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Samsung STB 3mb here as well and no card, looks like a pattern, guess we will be last yet again :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You will probably find with the pace of the competition in the broadband market that Ntl will ditch the caps next year or will increase them to a more competitive level, this would make sense to keep up with other providers that will be receiving tv etc by broadband. There is also the fact that they have dropped the price of the top tier to the same level as telewest & as they both come under the same umbrella now an equalisation of prices/packages would seem logical too

Re: *ALL* ntl 10MB Discussion (Part 3)
 

No card, NTL 250 user. :erm:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

ntl200 on 3mb, card received hope it all kicks off tomorrow... :cool:

NTL 10MB, Leicester
 

Anyone know wtf is going on? Having looked through the threads some people in leicester are getting a full solid 10MB and others (including me) are getting crappy 1mb at peak time, and thats up and down like a yo yo.

Do you think they got misbalanced routers AGAIN?

Re: NTL 10MB, Leicester
 

What does your modem config (username/password admin) say?

Re: NTL 10MB, Leicester
 

I have been upgraded to 10mb im in Leicester but i am only getting a max of 7mb any time of the day. I know its upto 10mb but was wondering what everybody else in Leicestershire is getting.
I have Ambit 100 with firmware upgrade so wondering if need a new modem ?

Re: NTL 10MB, Leicester
 

I don't think they've ever had "misbalanced routers" .........

What results do you get from our speed test ?

---------- Post added at 23:33 ---------- Previous post was at 23:32 ----------

Not if you are getting 7 meg - also, same question as above re speed test.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have 2 mbit on a Samsung,i phoned them earlier to upgrade to the 3mbit.The guy told me i could not have 3mbit because my Samsung can`t do 10mbit.I said so the reason is because it is so close to the 10mbit launch i can`t have the 3mbit?I don`t think he new what he was doing,i said about the 10mbit page on the net,and mentioned monday the fifth,the line went quiet.I said so basically i will have to wait until monday and order 10mbit and i will then get a SACM,he said yes.

It seemed to me that i was telling him.The guys above with Samsungs will probaly be the last to get it.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Paul on this websites speedtest and the adsl guide one i get maximum of 5.6meg tried all different times.
At parents house they have Ambit 100 as well getting roughly same figures as mine. i wonder with all the work that has gone in Leicester in the past 6 weeks whether still bit more catching up to bring network up to standard.
I've noticed we seem to have been singled out for work every week night for 6 weeks so obviously has been quite a bit wrong compared to other areas.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

5.6meg is not the same as 7meg ;)

I don't think the ntl 100 will run at full speed even with a firmware upgrade - I'm sure our original information was that it won't.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I got the 7mb figure from Robin Walkers test but I have since read the one on this site is better to test the connection and just tried again 5.8meg. Do you think I will see any increase once the official launch has taken place ?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The news item on the front page says we will get a price reduction from January

http://www.cableforum.co.uk/article/...rice-reduction

Is this correct, as the card just says "early in 2006"?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

just sat down in front of pc to discover im on 10 meg wooooo hoooo

getting full speed.didnt call cs to upgrade didnt reset modem or anything
im in the glasgow area so fingers crossed :P

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just this minute been upgraded to 10MB (DE7 Area Nottingham) Was just sitting here doing nothing...

http://www.adslguide.org.uk/tools/sp...5bf9564bcda7fd

But, I've got a NTL:Home 100 Modem, So I guess thats the reason I have poor download, I'll try again tomorrow

Re: *ALL* ntl 10MB Discussion (Part 3)
 

lol me too :D

connection dropped for a few seconds, reconnected and im on 10mbit :D

http://www.adslguide.org.uk/tools/sp...636945a383d096

im using ntl 250 and got 800kb/s on that speed test, i guess everyone else is testing too? not bad though!

edit 2: well i just downloaded the bf2 patch with 10 threads and i was able to max it out at 1.2mb/s :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

will see later, i just had my speed up to about 670-710, aint had it higher though yet, going bed now, will see what happens over the next 2 days, before phoning up ntl, I think i might just get lucky with my NTL:100 :P