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-   -   General : Virgin TV (2025) (https://www.cableforum.uk/board/showthread.php?t=33713133)

Mr K 27-11-2025 19:21

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Legendkiller2k (Post 36207037)
According to cordbusters VM have unlocked their 4k channel to all tv customers.

Doesn't matrer what the definition is if the content is crap.

cheekyangus 28-11-2025 15:01

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207039)
Date of Pop closure revealed to be 31/12/25.

On VM or everywhere? First I’ve heard of it.

Legendkiller2k 28-11-2025 16:19

Re: Virgin TV (2025)
 
Quote:

Originally Posted by cheekyangus (Post 36207090)
On VM or everywhere? First I’ve heard of it.

Pop are closing everywhere but switching to a FAST channel on freeview https://www.cordbusters.co.uk/pop-ki...eeview-sky-vm/

The Pop family of children’s channels is closing down on traditional TV platforms this December, marking the end of over two decades of broadcasting – and leaving the BBC as the sole provider of free-to-air linear children’s television in the UK.

Pop, Tiny Pop and their associated services will cease broadcasting on Sky and Virgin Media, while the last remaining over-the-air channel on Freeview – Pop on Channel 205 – will switch to become a streaming-only FAST channel.

The Pop Player app and website will also shut down completely across all platforms.

Dingbat 29-11-2025 00:04

Re: Virgin TV (2025)
 
Just noticed that Pluto is no longer available on V6, with a message to contact VM for an upgrade - presumably to 360.

djmagnifique 29-11-2025 00:36

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Dingbat (Post 36207112)
Just noticed that Pluto is no longer available on V6, with a message to contact VM for an upgrade - presumably to 360.

Pluto is free on most smart TV's, on Roku and Firestick devices and as a free app on Android/Apple devices so no big loss.

OLD BOY 29-11-2025 11:53

Re: Virgin TV (2025)
 
Annoying, though.

RichardCoulter 29-11-2025 16:13

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207124)
Annoying, though.

It is, especially now that the linear MTV music channels are closing soon, as Virgin customers won't be able to access the MTV FAST channels

ozsat 29-11-2025 16:19

Re: Virgin TV (2025)
 
The MTV Fast channels are available to VM customers - except those who choose to stay on the old V6 software.

Quote:

Originally Posted by RichardCoulter (Post 36207134)
It is, especially now that the linear MTV music channels are closing soon, as Virgin customers won't be able to access the MTV FAST channels


RichardCoulter 29-11-2025 20:11

Re: Virgin TV (2025)
 
Quote:

Originally Posted by ozsat (Post 36207135)
The MTV Fast channels are available to VM customers - except those who choose to stay on the old V6 software.

I don't want the dreadful TV 360 so, even if it is more inconvenient, I shall stay on the V6 and come out of the Virgin ecosystem to access Pluto.

I suspect that they are doing things like this as a stick approach to get people to use the new software as Pluto was only added last year!

vincerooney 30-11-2025 01:31

Re: Virgin TV (2025)
 
360 is a big change and i understand people can be scared of big changes but it really is an impressive box with lots of advantages once you get used to it

SonicMaster 30-11-2025 05:17

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207144)
360 is a big change and i understand people can be scared of big changes but it really is an impressive box with lots of advantages once you get used to it

Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.

Media Boy UK 30-11-2025 09:15

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207039)
Date of Pop closure revealed to be 31/12/25.

Seen reports on X it may happen on December 10th.

OLD BOY 30-11-2025 18:45

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207140)
I don't want the dreadful TV 360 so, even if it is more inconvenient, I shall stay on the V6 and come out of the Virgin ecosystem to access Pluto.

I suspect that they are doing things like this as a stick approach to get people to use the new software as Pluto was only added last year!

It’s a much better box, Richard. Why you think it’s ‘dreadful’ is beyond me.

---------- Post added at 17:45 ---------- Previous post was at 17:43 ----------

Quote:

Originally Posted by SonicMaster (Post 36207147)
Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.

I agree, I’ve never regretted the change I made a couple of years ago. It works for me!

It’s a nice, uncluttered main menu as well. Everything is much easier to find.

vincerooney 30-11-2025 18:51

Re: Virgin TV (2025)
 
i think most people think its dreadful because theyve seen a few screen shots and it look too different to what theyre used to. most people once they get it admit they were wrong

RichardCoulter 01-12-2025 08:06

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207144)
360 is a big change and i understand people can be scared of big changes but it really is an impressive box with lots of advantages once you get used to it

It's missing many useful features of the V6, the only advantage I can see is that it has voice control.

There's a thread listing the differences somewhere.

---------- Post added at 07:06 ---------- Previous post was at 07:03 ----------

Quote:

Originally Posted by SonicMaster (Post 36207147)
Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.


I suppose it depends on whether one uses the missing V6 features or not. If you don't it may well be as good or even better. Many are resisting the change because of this.

OLD BOY 01-12-2025 13:59

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207187)
It's missing many useful features of the V6, the only advantage I can see is that it has voice control.

There's a thread listing the differences somewhere.

---------- Post added at 07:06 ---------- Previous post was at 07:03 ----------




I suppose it depends on whether one uses the missing V6 features or not. If you don't it may well be as good or even better. Many are resisting the change because of this.

The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.

Mr K 01-12-2025 16:04

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207190)
The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.

Believe or not OB, 'most people' isnt you ! The VM forum is full of thise regretting 'upgrading'. The functionslity of the 360 isnt as good as the V6.

Features lost include:-
  • Wishlists: The ability to set the box to automatically record programmes based on specific subjects, actors, or keywords is gone.
  • No central manager to view and edit all series links in one place; you can only see the link if an episode is currently recorded.
  • Inability to cancel individual recordings from a series link.
  • Difficulty setting up multi-channel series links, often requiring a separate link for each channel.
  • Cannot ignore streaming options when setting a recording.
  • Default recording options (e.g., keeping only a certain number of episodes) are limited.
  • Recordings from the old V6 box are lost during the migration process as the hard drive is reformatted.
  • No "Stop" button on the remote.
  • No "Upcoming episodes" list for a show.
  • Cannot pause live TV whilst navigating menus.
  • Limited sorting and filtering options in the guide and recordings (e.g., no sort by series).
  • No customisation options for the guide (like showing/hiding channel logos).
  • Clunkier interface that often requires more button presses or using voice commands for simple tasks.
  • Loss of the "New" indication next to programmes that haven't been watched.
  • No radio channels available for recording.

Heck of a cheek to call it an upgrade. We know why they are doing it, to save themselves money with their own cheaper inferior software.

Paul 01-12-2025 18:42

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207190)
For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use.

Says who ? My Sky Q box is perfectly easy to use.
What are these "number of ways" its supposedly better ?

ozsat 01-12-2025 19:30

Re: Virgin TV (2025)
 
The 360 and SkyQ are equally as easy as each other to set up and each have their failings.

And both are a long way from matching the superior TiVo based software.

RichardCoulter 01-12-2025 19:40

Re: Virgin TV (2025)
 
I'm surprised they went to the trouble & expense of introducing the 360 as it too is to be phased out to be replaced by a non recording streaming box

---------- Post added at 18:38 ---------- Previous post was at 18:37 ----------

Quote:

Originally Posted by OLD BOY (Post 36207190)
The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.


The other main issue is losing QuickView.

---------- Post added at 18:40 ---------- Previous post was at 18:38 ----------

Quote:

Originally Posted by Media Boy UK (Post 36207148)
Seen reports on X it may happen on December 10th.

The Sun (who have been known to publish rubbish in the past) say that Narrative told them 31/12/25. Guess we'll soon find out.

https://www.thesun.co.uk/tech/373848...n-watch-shows/

TimeLord2018 01-12-2025 20:31

Re: Virgin TV (2025)
 
Still programming listed on 10th December aswell.

vincerooney 02-12-2025 02:02

Re: Virgin TV (2025)
 
i think a lot of these "losses" most people will admit they never ever used and it has little to no impact on them compared to the sleek and faster 360 software

"No customisation options for the guide (like showing/hiding channel logos)."
"No "Stop" button on the remote."

i'd imagine very few people are upset about these. Just click tv and thats the stop button for example!

You always lose your recordings when you change boxes like i did previously going from tivo to the v6.

"Clunkier interface that often requires more button presses or using voice commands for simple tasks."

thats just personal opinion too. once youve used the 360 for a few days you find it a lot quicker in fact.

ozsat 02-12-2025 06:56

Re: Virgin TV (2025)
 
There is one good plus of the 360 and the is the ability to use the USB powered Flex box anywhere in the home to access your recordings as well as live tv.

Inactive Digital 02-12-2025 09:58

Re: Virgin TV (2025)
 
On the first day of Christmas
Virgin didn't give to me
a channel full of UHD.

Is anyone else missing access to the UHD channel? According to the official press release, it should have been made available to all V6, 360 and Stream customers yesterday: https://news.virginmediao2.co.uk/vir...no-extra-cost/

SonicMaster 02-12-2025 11:03

Re: Virgin TV (2025)
 
I've discovered by first annoyance with 360, although its actually to do with the TV Go app rather than the software on the box (which is running like a dream!).

I frequently use the remote recording functionality to set up recordings. It could be on a journey, sat in a waiting room, meeting friends or family when someone tells you about something you should watch. It's so handy.

On the TV Control app you could browse the TV Guide for every channel in your package, and set up recordings. I hadn't realised the TV Go app doesn't let you do the same... I wanted to set something on Virgin TV Ultra HD to record, but I couldn't because it's not in the TV Guide.

RichardCoulter 02-12-2025 12:54

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Inactive Digital (Post 36207212)
On the first day of Christmas
Virgin didn't give to me
a channel full of UHD.

Is anyone else missing access to the UHD channel? According to the official press release, it should have been made available to all V6, 360 and Stream customers yesterday: https://news.virginmediao2.co.uk/vir...no-extra-cost/

After an update some people have lost access to this channel, even those sho pay for it in their subscription.

---------- Post added at 11:48 ---------- Previous post was at 11:47 ----------

Quote:

Originally Posted by ozsat (Post 36207208)
There is one good plus of the 360 and the is the ability to use the USB powered Flex box anywhere in the home to access your recordings as well as live tv.


Wouldn't it need access to the incoming cable feed to provide live TV?

---------- Post added at 11:54 ---------- Previous post was at 11:48 ----------

Quote:

Originally Posted by vincerooney (Post 36207207)
i think a lot of these "losses" most people will admit they never ever used and it has little to no impact on them compared to the sleek and faster 360 software

"No customisation options for the guide (like showing/hiding channel logos)."
"No "Stop" button on the remote."

i'd imagine very few people are upset about these. Just click tv and thats the stop button for example!

You always lose your recordings when you change boxes like i did previously going from tivo to the v6.

"Clunkier interface that often requires more button presses or using voice commands for simple tasks."

thats just personal opinion too. once youve used the 360 for a few days you find it a lot quicker in fact.


Basically it depends on the value that people place on the missing features. For some, like myself, this is major, but others will only find it a little inconvenience and some not at all.

Like I say, in time it won't matter as both boxes are to be replaced by a streaming only box, which isn't for me. If Sky discontinue Sky Q, then Freely or the Humax recordable box is what I'll move to.

Joedm45 02-12-2025 14:16

Re: Virgin TV (2025)
 
Is there a deleted folder you can recover from yet?

I didn't see it on the list before and it had been missing since the start

ozsat 02-12-2025 16:02

Re: Virgin TV (2025)
 
No - it is all available via wifi and the channels are streamed.

The recording box (360) would need a cable - but not the Flex boxes.

Quote:

Originally Posted by RichardCoulter (Post 36207217)
Wouldn't it need access to the incoming cable feed to provide live TV?


Paul 02-12-2025 16:22

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207217)
If Sky discontinue Sky Q, then Freely or the Humax recordable box is what I'll move to.

Sky Q will be around for a few years yet.
The satellites are around until at least 2029, and maybe a year or two after that if they are still functional.
Plus, even after the satellites finally shut down, the boxes can still handle streaming channels, as they already do with all the sports+ stuff (and other apps on them).

RichardCoulter 02-12-2025 17:09

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Paul (Post 36207225)
Sky Q will be around for a few years yet.
The satellites are around until at least 2029, and maybe a year or two after that if they are still functional.
Plus, even after the satellites finally shut down, the boxes can still handle streaming channels, as they already do with all the sports+ stuff (and other apps on them).


In that case I wonder if, when they move to streaming only, Sky will bother to upgrade their Q customers to a dedicated streaming box?

It would be great if it could be reconfigured to record streaming linear channels (I suspect that recording VOD content wouldn't be allowed due to rights issues).

ozsat 02-12-2025 17:21

Re: Virgin TV (2025)
 
Sky have been trying to get customers to switch to Stream for a long time - my main reason for not switching from SkyQ to Sky Stream is the high number of missing channels on Strean.

Quote:

Originally Posted by RichardCoulter (Post 36207228)
In that case I wonder if, when they move to streaming only, Sky will bother to upgrade their Q customers to a dedicated streaming box?

It would be great if it could be reconfigured to record streaming linear channels (I suspect that recording VOD content wouldn't be allowed due to rights issues).


OLD BOY 02-12-2025 21:34

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207207)
i think a lot of these "losses" most people will admit they never ever used and it has little to no impact on them compared to the sleek and faster 360 software

"No customisation options for the guide (like showing/hiding channel logos)."
"No "Stop" button on the remote."

i'd imagine very few people are upset about these. Just click tv and thats the stop button for example!

You always lose your recordings when you change boxes like i did previously going from tivo to the v6.

"Clunkier interface that often requires more button presses or using voice commands for simple tasks."

thats just personal opinion too. once youve used the 360 for a few days you find it a lot quicker in fact.

I agree, Vince, but I do acknowledge that for some people, it’s a real irritation not to have the TiVo features. But people outside this or other similar forums are unlikely to be bothered.

The fact remains that TiVo boxes will not be around for much longer, so the only option for them will be to buy a TiVo TV.

---------- Post added at 20:30 ---------- Previous post was at 20:28 ----------

Quote:

Originally Posted by ozsat (Post 36207232)
Sky have been trying to get customers to switch to Stream for a long time - my main reason for not switching from SkyQ to Sky Stream is the high number of missing channels on Strean.

That’s because they want you to…stream!

---------- Post added at 20:34 ---------- Previous post was at 20:30 ----------

Quote:

Originally Posted by RichardCoulter (Post 36207217)
After an update some people have lost access to this channel, even those sho pay for it in their subscription.

---------- Post added at 11:48 ---------- Previous post was at 11:47 ----------




Wouldn't it need access to the incoming cable feed to provide live TV?

---------- Post added at 11:54 ---------- Previous post was at 11:48 ----------




Basically it depends on the value that people place on the missing features. For some, like myself, this is major, but others will only find it a little inconvenience and some not at all.

Like I say, in time it won't matter as both boxes are to be replaced by a streaming only box, which isn't for me. If Sky discontinue Sky Q, then Freely or the Humax recordable box is what I'll move to.

And what about when streaming is your only option? What don’t you like about streaming?

Paul 02-12-2025 23:34

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207254)
And what about when streaming is your only option? What don’t you like about streaming?

I would think thats obvious - its less reliable.

Sky Sports+ has had a number of issues, plus occasional freezing.
Plus, of course, it depends entirely on your internet actually working.

Sky Stream (and most streaming) doesnt provide a local recording option.
Also, for most people, multi room is reliant on your wifi working well, which it often doesnt.

The one bad thing I found with Sky Q was the wifi to the minis dropped out too often, very unreliable.
In the end I had a local contractor fit LAN cabling from my main router to the remote locations in my house.

vincerooney 03-12-2025 00:19

Re: Virgin TV (2025)
 
Quote:

Originally Posted by ozsat (Post 36207232)
Sky have been trying to get customers to switch to Stream for a long time - my main reason for not switching from SkyQ to Sky Stream is the high number of missing channels on Strean.

they're missing channels on sky stream? whats the reason given for that?!

RichardCoulter 03-12-2025 01:58

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207254)
I agree, Vince, but I do acknowledge that for some people, it’s a real irritation not to have the TiVo features. But people outside this or other similar forums are unlikely to be bothered.

The fact remains that TiVo boxes will not be around for much longer, so the only option for them will be to buy a TiVo TV.

---------- Post added at 20:30 ---------- Previous post was at 20:28 ----------



That’s because they want you to…stream!

---------- Post added at 20:34 ---------- Previous post was at 20:30 ----------



And what about when streaming is your only option? What don’t you like about streaming?


I shall look into getting Freely or a Humax box as I like to record programmes.

TimeLord2018 03-12-2025 10:24

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207267)
they're missing channels on sky stream? whats the reason given for that?!

Stream is not satellite (it's a closed system) so agreement is needed

Talking Pictures is one of the main ones
https://www.sky.com/help/articles/tv...list-sky-glass

OLD BOY 03-12-2025 11:46

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207270)
I shall look into getting Freely or a Humax box as I like to record programmes.

I’m sure someone will correct me if I’m wrong, but it is my understanding that you cannot record from a Freely box. However, you can do so with a Humax.

Carth 03-12-2025 12:00

Re: Virgin TV (2025)
 
The rate things are going, we'll all be back to using a VCR

1701-e 03-12-2025 16:01

Re: Virgin TV (2025)
 
http://news.virginmediao2.co.uk/tubi...irgin-media-tv . Tubi app added to VM boxes.... Yes even the V6. Lol

Legendkiller2k 03-12-2025 17:44

Re: Virgin TV (2025)
 
Quote:

Originally Posted by 1701-e (Post 36207297)
http://news.virginmediao2.co.uk/tubi...irgin-media-tv . Tubi app added to VM boxes.... Yes even the V6. Lol

Tubi is pretty good quite a lot of stuff on it.

ozsat 03-12-2025 17:47

Re: Virgin TV (2025)
 
In the UK there are about 30 channels on SkyQ which do NOT appear on Sky Stream.

The difference between VM linear and VM Stream is (I think just) two channels - LFCTV and MUTV.


Quote:

Originally Posted by vincerooney (Post 36207267)
they're missing channels on sky stream? whats the reason given for that?!


vincerooney 04-12-2025 00:31

Re: Virgin TV (2025)
 
Quote:

Originally Posted by ozsat (Post 36207300)
In the UK there are about 30 channels on SkyQ which do NOT appear on Sky Stream.

The difference between VM linear and VM Stream is (I think just) two channels - LFCTV and MUTV.

is there a reason why sky stream dont offer them? or just they feel no one cares for the channels enough or is it some sort of extra cost with streaming them?

RichardCoulter 04-12-2025 02:16

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207280)
I’m sure someone will correct me if I’m wrong, but it is my understanding that you cannot record from a Freely box. However, you can do so with a Humax.

Quote:

Humax's new box for 2025 is the Aura EZ 4K Freely Recorder, a hybrid Freely device that combines live TV recording with streaming app support via Android TV. It is expected to launch around December 1, 2025, and will feature 1,000 hours of storage and the ability to record four channels at once. This differs from older models and other Freely boxes, which do not have recording capabilities.
Key features
Recording: Record live broadcast and streaming content.
Storage: Offers 1,000 hours of storage.
Tuner: Includes three tuners, allowing for recording of up to four channels at a time.
Platform: Runs on Android TV, providing access to apps from the Google Play Store.
Connectivity: Features an aerial port to bridge traditional Freeview with streaming, an Ethernet port, and Wi-Fi.
Voice Control: Includes a smart voice remote with Google Assistant for searching and controlling the device.
Compatibility: Supports 4K UHD resolution and is compatible with HDR10.
What to know about this new box
Launch: The name "Aura EZ 4K Freely Recorder" and a support page indicating support starting December 1, 2025, suggest a potential launch around the holiday season, though the exact date isn't confirmed.

Paul 04-12-2025 03:26

Re: Virgin TV (2025)
 
So a Humax box that will record Freely ? (whatever that is).

RichardCoulter 04-12-2025 03:35

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Paul (Post 36207352)
So a Humax box that will record Freely ? (whatever that is).

Yes. Freely is a box that receives Freeview, Free satellite channels & internet delivered TV. Just noticed that it can record internet delivered content, which is a bonus for when, in years to come, DTT & satellite channels are switched off. I wonder if it can record VOD?

For any Sky etc stuff I want I'll dip in and out of streaming services.

Legendkiller2k 04-12-2025 04:17

Re: Virgin TV (2025)
 
No date has been confirmed on the Humax freely recorder, the only freely box out now is Netgems version.
Humax haven't even named theirs yet nor said what os it'll be running.

Mr K 04-12-2025 06:53

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Legendkiller2k (Post 36207354)
No date has been confirmed on the Humax freely recorder, the only freely box out now is Netgems version.
Humax haven't even named theirs yet nor said what os it'll be running.

Bet VM/ Sky buy it out and make sure its removed from the market. It'll kill a lot of their business.

The future isn"t streaming, Its what the customer wants and is prepared to pay for. The latest streaming Sky/VM boxes are aimed with advertisers in mind, not customers. However if they leave, so will the advertising revenue.

Dingbat 04-12-2025 08:59

Re: Virgin TV (2025)
 
It runs on Android? i wonder how long it will be before someone cracks it, now that Amazon are locking-down Firesticks.

RichardCoulter 04-12-2025 09:00

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Legendkiller2k (Post 36207299)
Tubi is pretty good quite a lot of stuff on it.

Just found out that it's not on the V6, probably a nudge to try and get people to move to the 360.

There is a (unverified) rumour going round that forced migration is happening in January.

If this is true, then I think I'll have to accept this (don't want to) until the end of my contract as their t&c's say that they reserve the right to change STB's.

I don't personally think that this rumour is true as the usual procedure is to close the premium channels and then gradually reduce the basic channels before it is closed for good.

Mr K 04-12-2025 10:10

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207360)
There is a (unverified) rumour going round that forced migration is happening in January.
.

Forced migrations would mean deleting recordings without the agreement of customers. That would lead to lot of unhappy punters. Fair enough if they agree and are warned before proceeding.

Thats why they are so keen to get the customers agreement to the 360 software downgrade. ("call it an ' upgrade' and the mugs will fall for it....")

1701-e 04-12-2025 11:39

Re: Virgin TV (2025)
 
Another forced migration rumour Richard. Is this rumour in the room with you now?

Legendkiller2k 04-12-2025 16:34

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Mr K (Post 36207356)
Bet VM/ Sky buy it out and make sure its removed from the market. It'll kill a lot of their business.

The future isn"t streaming, Its what the customer wants and is prepared to pay for. The latest streaming Sky/VM boxes are aimed with advertisers in mind, not customers. However if they leave, so will the advertising revenue.

Humax have been going for a very long time, no danger of being bought out by anyone.

---------- Post added at 15:34 ---------- Previous post was at 15:33 ----------

Quote:

Originally Posted by RichardCoulter (Post 36207360)
Just found out that it's not on the V6, probably a nudge to try and get people to move to the 360.

There is a (unverified) rumour going round that forced migration is happening in January.

If this is true, then I think I'll have to accept this (don't want to) until the end of my contract as their t&c's say that they reserve the right to change STB's.

I don't personally think that this rumour is true as the usual procedure is to close the premium channels and then gradually reduce the basic channels before it is closed for good.

There are no current plans by VM to migrate V6 over to the 360, VM are quite happy to have both in their network.
VM stream is the one to watch still talk about it being available soon to any isp.

ozsat 04-12-2025 18:20

Re: Virgin TV (2025)
 
Or more likely not worth the investment to create it and add it to a box with a limited lifespan.

There are 10 or more apps not on the V6 but are on 360/Stream.

Quote:

Originally Posted by RichardCoulter (Post 36207360)
Just found out that it's not on the V6, probably a nudge to try and get people to move to the 360.


OLD BOY 04-12-2025 18:56

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207360)
Just found out that it's not on the V6, probably a nudge to try and get people to move to the 360.

https://www.broadbandanalyst.co.uk/a...-streaming-tv/

According to this article, Tubi will also be on the V6 box. It may be it’s not yet rolled out to you so I’d keep checking. Maybe your box needs a re-boot.

Mr K 04-12-2025 18:58

Re: Virgin TV (2025)
 
Quote:

Originally Posted by ozsat (Post 36207377)
Or more likely not worth the investment to create it and add it to a box with a limited lifespan.

There are 10 or more apps not on the V6 but are on 360/Stream.

Not everyone is interested in apps. Some just watch or record tv, incredible i know ;) For which, the V6 is ideal, the 360 less so, and Stream utterly pointless.

Only app I use is iPlayer, and thats freely available elsewhere.

RichardCoulter 05-12-2025 03:42

Re: Virgin TV (2025)
 
Quote:

Originally Posted by 1701-e (Post 36207366)
Another forced migration rumour Richard. Is this rumour in the room with you now?

I didn't hear it in person, it was online.

---------- Post added at 02:42 ---------- Previous post was at 02:41 ----------

Quote:

Originally Posted by Legendkiller2k (Post 36207374)
Humax have been going for a very long time, no danger of being bought out by anyone.

---------- Post added at 15:34 ---------- Previous post was at 15:33 ----------



There are no current plans by VM to migrate V6 over to the 360, VM are quite happy to have both in their network.
VM stream is the one to watch still talk about it being available soon to any isp.

I do hope so, but aren't Virgin keen to stop paying to licence TiVo in favour of their own operating system?

vincerooney 05-12-2025 12:33

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207393)
I didn't hear it in person, it was online.

---------- Post added at 02:42 ---------- Previous post was at 02:41 ----------



I do hope so, but aren't Virgin keen to stop paying to licence TiVo in favour of their own operating system?

i cant see how virgin media are happy to have both v6 and 360 as conflicting platforms. thats why they're so eager to get people to the 360 software! this is costing virgin media money every year having to license the tivo brand.

probably causes all those price rises and lack of new channels because some people can't accept change....

1701-e 05-12-2025 12:50

Re: Virgin TV (2025)
 
https://community.virginmedia.com/di...eplies/5685868

VM aren't in a rush per this comment regardless of the rumours (which aren't really there)

OLD BOY 05-12-2025 17:51

Re: Virgin TV (2025)
 
I don’t think VM will ditch the TiVo boxes until their contract with TiVo expires.

vincerooney 06-12-2025 01:59

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207415)
I don’t think VM will ditch the TiVo boxes until their contract with TiVo expires.

dont they keep having to renew it because people are still keeping their boxes and refusing to upgrade?

OLD BOY 06-12-2025 02:05

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207442)
dont they keep having to renew it because people are still keeping their boxes and refusing to upgrade?

I shouldn’t think so! If people refuse to upgrade and the service is no longer available, then they won’t get Virgin TV, will they?

RichardCoulter 06-12-2025 02:30

Re: Virgin TV (2025)
 
Quote:

Originally Posted by 1701-e (Post 36207397)
https://community.virginmedia.com/di...eplies/5685868

VM aren't in a rush per this comment regardless of the rumours (which aren't really there)

Well, I didn't pluck it out of the air. Take a look online.

---------- Post added at 01:30 ---------- Previous post was at 01:20 ----------

Quote:

Originally Posted by OLD BOY (Post 36207444)
I shouldn’t think so! If people refuse to upgrade and the service is no longer available, then they won’t get Virgin TV, will they?


Exactly. From what I understand of their t&c's, they are free to force people to swap over and, if they won't, they can terminate their TV service.

It's utter nonsense about those who don' t want to move to this inferior box causing price increases. Virgin will charge the maximum of what the market (or an individual) is prepared to pay regardless of any other costs.

I am assuming that staff are incentivised to get people to change as there have been more reports that, upon recontracting, the 360 has never been mentioned and then one of it's remote controls is received in the post. If people ignore it and don't download the 360 software, after five days it's done automatically.

Anyone affected by this sly/manipulative trick was advised to contact Virgin to get it cancelled. Mind you, saying that there are numerous reports that it's impossible to get through to a human to do so!

vincerooney 06-12-2025 04:18

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207444)
I shouldn’t think so! If people refuse to upgrade and the service is no longer available, then they won’t get Virgin TV, will they?

but virgin media would lose out on money they're desperate for. they must think its more beneficial keeping those people at the moment but it doesnt help their profits so will impact the rest of us in the longer term as a result of these "scared" users

1701-e 06-12-2025 10:04

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207447)
Well, I didn't pluck it out of the air. Take a look online.

As you haven't posted any links, I'd imagine a search would throw up 80% comments by yourself.

OLD BOY 06-12-2025 11:10

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207450)
but virgin media would lose out on money they're desperate for. they must think its more beneficial keeping those people at the moment but it doesnt help their profits so will impact the rest of us in the longer term as a result of these "scared" users

They have decommissioned boxes before, Vince.

vincerooney 07-12-2025 00:40

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207453)
They have decommissioned boxes before, Vince.

might be scared of losing customers since its so tight at the moment OB.lots of alternatives since they last decommsioned a box. which i believe was the grey virgin media HD box?

RichardCoulter 07-12-2025 06:38

Re: Virgin TV (2025)
 
Quote:

Originally Posted by 1701-e (Post 36207451)
As you haven't posted any links, I'd imagine a search would throw up 80% comments by yourself.

You're just trolling for no reason now. Anything I post is done in good faith, you are then free to believe it or not (i've made it clear that I don't in this instance).

---------- Post added at 05:38 ---------- Previous post was at 05:33 ----------

Quote:

Originally Posted by vincerooney (Post 36207450)
but virgin media would lose out on money they're desperate for. they must think its more beneficial keeping those people at the moment but it doesnt help their profits so will impact the rest of us in the longer term as a result of these "scared" users

If what you say is correct (and I personally hope it is), they must believe it to be more beneficial/profitable to carry on paying the TiVo licensing fee to keep those who would otherwise leave.

It's not about being scared, it's about replacing their STB's with something inferior. Lots think this, not just on this forum. If it works for you, that's great, but it wouldn't for many others.

Mr K 07-12-2025 10:49

Re: Virgin TV (2025)
 
Nobody knows the state of VMs contract with Tivo. Maybe they aren"t allowed to put on any new boxes, older boxes that have it are fine to continue till they die. Moral of the story if it ain't broke, don't 'upgrade' it.

RichardCoulter 07-12-2025 11:26

Re: Virgin TV (2025)
 
From Dec 13th CNBC will have a new owner and logo:

https://thedesk.net/2025/12/cnbc-new-logo-versant/

The name will be changed to stand for 'Consumer News & Business Channel'.

nomadking 07-12-2025 13:18

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207481)
You're just trolling for no reason now. Anything I post is done in good faith, you are then free to believe it or not (i've made it clear that I don't in this instance).

---------- Post added at 05:38 ---------- Previous post was at 05:33 ----------



If what you say is correct (and I personally hope it is), they must believe it to be more beneficial/profitable to carry on paying the TiVo licensing fee to keep those who would otherwise leave.

It's not about being scared, it's about replacing their STB's with something inferior. Lots think this, not just on this forum. If it works for you, that's great, but it wouldn't for many others.

TV 360 is just software. It can run on V6 STBs. Unlike previously, where the changes were because of hardware limitations.

vincerooney 08-12-2025 01:13

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207494)
From Dec 13th CNBC will have a new owner and logo:

https://thedesk.net/2025/12/cnbc-new-logo-versant/

The name will be changed to stand for 'Consumer News & Business Channel'.

interesting. will the channel remain on virgin media and will it still have nbc shows like the tonight show or just become completely independent?

TimeLord2018 08-12-2025 01:23

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207494)
From Dec 13th CNBC will have a new owner and logo:

https://thedesk.net/2025/12/cnbc-new-logo-versant/

The name will be changed to stand for 'Consumer News & Business Channel'.

That is what CNBC already stands for, all it's happening is the Peacock icon is being dropped because it's one of the channels spun off into new company Versant, no longer part of NBC Universal

RichardCoulter 08-12-2025 06:28

Re: Virgin TV (2025)
 
Quote:

Originally Posted by TimeLord2018 (Post 36207525)
That is what CNBC already stands for, all it's happening is the Peacock icon is being dropped because it's one of the channels spun off into new company Versant, no longer part of NBC Universal

Some years ago a spokesman from NBC (I think it was on the Satellite Surgery with Eric Wiltshire) said that they received lots of complaints about the NBC logo having a bit missing. He then bemusably said that it has to be explained that this is a beak!

At least this issue will now be resolved :D

Inactive Digital 08-12-2025 23:05

Re: Virgin TV (2025)
 
Two new FAST channels have launched from Stingray music; Classica and DJazz

https://news.virginmediao2.co.uk/fas...no-extra-cost/

vincerooney 09-12-2025 00:57

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207527)
Some years ago a spokesman from NBC (I think it was on the Satellite Surgery with Eric Wiltshire) said that they received lots of complaints about the NBC logo having a bit missing. He then bemusably said that it has to be explained that this is a beak!

At least this issue will now be resolved :D

comcast own nbc and sky dont they? are nbc and sky news going to merge at this point?

Then again the whole peacock thing didnt work out on sky. i'm not really sure what benefit comcast have got from buying sky so far as theyre running sky exactly like sky used to always be run??

ozsat 09-12-2025 06:39

Re: Virgin TV (2025)
 
The NBC logo with the beak looking to our right (giving the impression of a missing bit) was introduced in 1986 and is not changing in that respect.

Previously the peacock was looking the other way.

Quote:

Originally Posted by RichardCoulter (Post 36207527)
Some years ago a spokesman from NBC (I think it was on the Satellite Surgery with Eric Wiltshire) said that they received lots of complaints about the NBC logo having a bit missing. He then bemusably said that it has to be explained that this is a beak!

At least this issue will now be resolved :D


vincerooney 09-12-2025 12:48

Re: Virgin TV (2025)
 
Has anyone managed to get premier sports in their package when renewing or is there no wiggle room there? Just intrigued before I begin the inevitable back and forth

japitts 09-12-2025 19:00

Re: Virgin TV (2025)
 
Quote:

Originally Posted by 1701-e (Post 36207397)
https://community.virginmedia.com/di...eplies/5685868

VM aren't in a rush per this comment regardless of the rumours (which aren't really there)

I read that comment as being specifically regarding the legacy-TiVo, given that the staffer also mentions changing to the V6 as an alternative.

The TiVo was never great at apps even in its prime, the V6 is more than capable with the mainstream ones. If you want access to every streaming app under-the-sun, then TV360 or Stream is an excellent choice.

RichardCoulter 09-12-2025 19:08

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207546)
comcast own nbc and sky dont they? are nbc and sky news going to merge at this point?

Then again the whole peacock thing didnt work out on sky. i'm not really sure what benefit comcast have got from buying sky so far as theyre running sky exactly like sky used to always be run??


Don't know, but the obligation on Comcast to fund the loss making Sky News ends soon (2026?) so it may happen then.

vincerooney 10-12-2025 00:51

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207594)
Don't know, but the obligation on Comcast to fund the loss making Sky News ends soon (2026?) so it may happen then.

Think the gurantee is until 2028?

i wonder if they'd go with another attempt at NBC Sky World News which was cancelled back in 2020.

I see its now branded as MS Now too but under a different company than comcast (or soon to be separated) so it may be a bit messy.

Sky news has to change due to loss making i just dont know how it'll fit being separate from MS Now (formely MSNBC) unless they make it sky news world and use NBC News journalists (who are now apparently separate from MS Now)

Legendkiller2k 11-12-2025 19:07

Re: Virgin TV (2025)
 
Interesting SKY no longer offer the SKYQ via their website and are pushing stream instead, you can still phone for SKYQ though.
Wonder how long until VM start pushing down the stream route?
Hence why i posted it here.
Edit - OB no it doesn't mean linear tv is going to go away.

TimeLord2018 11-12-2025 19:31

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Legendkiller2k (Post 36207685)
Interesting SKY no longer offer the SKYQ via their website and are pushing stream instead, you can still phone for SKYQ though.
Wonder how long until VM start pushing down the stream route?
Hence why i posted it here.
Edit - OB no it doesn't mean linear tv is going to go away.

Already have, new customers can only get TV 360 via Phone now, Only Virgin stream is available to order on the website since April.

Mr K 11-12-2025 21:35

Re: Virgin TV (2025)
 
Freeview/ Freely and a recorder is looking like an excellent option. Particularly if VM/Sky aren't going to provide what customers want.

RichardCoulter 11-12-2025 23:55

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Mr K (Post 36207695)
Freeview/ Freely and a recorder is looking like an excellent option. Particularly if VM/Sky aren't going to provide what customers want.

Exactly.

vincerooney 12-12-2025 00:10

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Mr K (Post 36207695)
Freeview/ Freely and a recorder is looking like an excellent option. Particularly if VM/Sky aren't going to provide what customers want.

what are they not providing at the moment exactly?

Paul 12-12-2025 01:40

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207699)
what are they not providing at the moment exactly?

I would think they mean recording.
While you can still do that with Sky Q, they are not actively promoting it anymore.

vincerooney 12-12-2025 01:58

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Paul (Post 36207700)
I would think they mean recording.
While you can still do that with Sky Q, they are not actively promoting it anymore.

ahh that makes sense. dont we think recording will generally be withdrawn by all companies?

the likes of itv and the other tv channels hate recording shows because it means people can fast forward adverts. they'd probably be very happy to get rid of it and may well pay sky and virgin media alike to stop people being able to record

1) forced to watch adverts so advertisers may pay more.
2) if people hate adverts so much they'd pay itv and co direct for a non advert version of their on demand player= money for them

RichardCoulter 12-12-2025 03:47

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207703)
ahh that makes sense. dont we think recording will generally be withdrawn by all companies?

the likes of itv and the other tv channels hate recording shows because it means people can fast forward adverts. they'd probably be very happy to get rid of it and may well pay sky and virgin media alike to stop people being able to record

1) forced to watch adverts so advertisers may pay more.
2) if people hate adverts so much they'd pay itv and co direct for a non advert version of their on demand player= money for them

Recording probably will be withdrawn, that's why i'm hoping/thinking that the Humax box will be a success.

vincerooney 12-12-2025 04:00

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207705)
Recording probably will be withdrawn, that's why i'm hoping/thinking that the Humax box will be a success.

Would a satellite based box be successful? Most people would prefer not having a dish on their roof in 2025 surely? Especially if there are other easier options available to them ?

Mr K 12-12-2025 09:18

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207707)
Would a satellite based box be successful? Most people would prefer not having a dish on their roof in 2025 surely? Especially if there are other easier options available to them ?

The Humax box doesnt need a satellite dish. Its a comination of Freeview and Freely, which records, which will become a very advanced feature if VM/Sky dont offer it.

Plus its monthly sub is £0. :)

vincerooney 12-12-2025 11:34

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Mr K (Post 36207712)
The Humax box doesnt need a satellite dish. Its a comination of Freeview and Freely, which records, which will become a very advanced feature if VM/Sky dont offer it.

Plus its monthly sub is £0. :)

How much is the box though and will they just withdraw it regularly to keep the money rolling in by introducing a new box!

Can it do sky sports though?

Mr K 12-12-2025 13:37

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207714)
How much is the box though and will they just withdraw it regularly to keep the money rolling in by introducing a new box!

Can it do sky sports though?

Estimated to be arpund £250. https://www.beaconelectrical.co.uk/f...20%C2%A3249.00

Compares favourably with the ongoing neverending costs of VM/ Sky. The thing here is being able to record and ff through ads, which the major providers want to stop.

For many the free channels are enough, bit of a cheek for vm/sky to charge for them tbh. But of you want more you could supplement with a Now tv stock or such like.

RichardCoulter 12-12-2025 13:52

Re: Virgin TV (2025)
 
Quote:

Originally Posted by Mr K (Post 36207720)
Estimated to be arpund £250. https://www.beaconelectrical.co.uk/f...20%C2%A3249.00

Compares favourably with the ongoing neverending costs of VM/ Sky. The thing here is being able to record and ff through ads, which the major providers want to stop.

For many the free channels are enough, bit of a cheek for vm/sky to charge for them tbh. But of you want more you could supplement with a Now tv stock or such like.

...and by playing the cancellation game many have managed to get Sky Sports for £19.99 a month. This can easily be switched on & off as favourite sports covered come snd go throughout the year.

vincerooney 12-12-2025 17:29

Re: Virgin TV (2025)
 
Hmm intriguing. Currently trying to renew with virgin media as my loyalty bonus ends in February. If I can keep the same price I’ll renew. 3 360 boxes in the house. Sky sports, sky movies and TNT Sports. Let’s see what inflation and greed will offer me….

vincerooney 13-12-2025 19:45

Re: Virgin TV (2025)
 
is there reason why la liga tv was withdrawn from virgin media? the channel still exists so it seems weird it was on virgin media and then withdrawn

jem 13-12-2025 20:20

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207732)
Hmm intriguing. Currently trying to renew with virgin media as my loyalty bonus ends in February. If I can keep the same price I’ll renew. 3 360 boxes in the house. Sky sports, sky movies and TNT Sports. Let’s see what inflation and greed will offer me….

You absolutely won’t just be offered the same price, do expect to be quoted a hefty increase and the contracts are now 24 months, with built-in annual increases.

The only thing you can do is to start investigating alternative suppliers, what can they offer, how much will it cost, then, come January, call VM to discuss. If you don’t like what they demand, then cancel, just put in your cancellation, because that is the only way that they might get back to you with a more acceptable offer. But emphasis on ‘might’, they may not, so you absolutely have to be prepared to go through with your threat and actually leave.

The very worse thing you can do is to give notice, VM call your bluff and accept it, don’t offer you a better deal, and you call them, basically begging to stay. You will inevitably find that the previous ‘deal’ is no longer available, and that to stay it will cost you even more.

Get all of your ducks in a row, have an alternative in mind, but absolutely be prepared to walk.

vincerooney 14-12-2025 00:46

Re: Virgin TV (2025)
 
Quote:

Originally Posted by jem (Post 36207784)
You absolutely won’t just be offered the same price, do expect to be quoted a hefty increase and the contracts are now 24 months, with built-in annual increases.

The only thing you can do is to start investigating alternative suppliers, what can they offer, how much will it cost, then, come January, call VM to discuss. If you don’t like what they demand, then cancel, just put in your cancellation, because that is the only way that they might get back to you with a more acceptable offer. But emphasis on ‘might’, they may not, so you absolutely have to be prepared to go through with your threat and actually leave.

The very worse thing you can do is to give notice, VM call your bluff and accept it, don’t offer you a better deal, and you call them, basically begging to stay. You will inevitably find that the previous ‘deal’ is no longer available, and that to stay it will cost you even more.

Get all of your ducks in a row, have an alternative in mind, but absolutely be prepared to walk.

argh used to be so easy back in the day emailing the ceo for a deal... one email and you'd get a call back from his staff within 48 hours. used to be smashing but since the merger it never works now haha

Paul 14-12-2025 03:16

Re: Virgin TV (2025)
 
Its a year since I left VM now, dont miss it one bit. :)

RichardCoulter 14-12-2025 03:17

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207789)
argh used to be so easy back in the day emailing the ceo for a deal... one email and you'd get a call back from his staff within 48 hours. used to be smashing but since the merger it never works now haha

Take a look at EE TV. If you're into sports, they are good for TNT Sports as BT still own part of it. They often have half price deals for their entertainment channels too that last the length of the contract.

vincerooney 14-12-2025 05:03

Re: Virgin TV (2025)
 
aye thanks richard and paul. you with EETV Richard? WHo are you with Paul?

I live with my elderly mother who doesnt like change. been with telewest/virgin media since 1999 so i always hope to get some "Oh youve been with us a while lets treat you well" and yet again now getting treated like fools with the offers haha.


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