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-   -   Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

telegramsam 30-10-2016 14:58

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I'm sure I was able to watch sky sports on my tablet when I was out of the house a couple of months back?

muppetman11 30-10-2016 15:02

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by telegramsam (Post 35866585)
I'm sure I was able to watch sky sports on my tablet when I was out of the house a couple of months back?

Of course you can but that doesn't mean you can watch every channel out of home. Over time I'd expect both Sky and Virgin Media to gradually improve this with the end goal of every channel available in home being available on the move.

telegramsam 30-10-2016 15:23

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by muppetman11 (Post 35866586)
Of course you can but that doesn't mean you can watch every channel out of home. Over time I'd expect both Sky and Virgin Media to gradually improve this with the end goal of every channel available in home being available on the move.

Oh right so it's just some channels not available out of the home? Are these channels sky channels by any chance?

muppetman11 30-10-2016 15:38

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by telegramsam (Post 35866589)
Oh right so it's just some channels not available out of the home? Are these channels sky channels by any chance?

I'm not sure what's available on VM's TV Anywhere but all the Sky channels including Sports and Movies are available out of home on Sky Go.

Hugh 30-10-2016 22:18

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I just clicked on TV Anywhere on my iPad, and was requested to log in (I wasn't last week when I last accessed it).

This popped up - thought it might be of interest.

Quote:

Virgin TV Anywhere just got better

Your telly app now lets you:
- Watch Box Sets on the go
- Stream selected recordings from your V6 box at home
- Control V6 and TiVo boxes
- Set a Series+ Link and record what you love

Ready to explore? The TV you love is waiting for you.
For help, jump to http://www.virginmedia.com/tvaioshelp
On that page it states
Quote:

If you have a V6 box, you can also:

Watch some recordings on your mobile or tablet at home or download them to watch anywhere offline

Ddonald2016 30-10-2016 23:15

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Hugh (Post 35866661)
I just clicked on TV Anywhere on my iPad, and was requested to log in (I wasn't last week when I last accessed it).

This popped up - thought it might be of interest.



On that page it states

There is lots of info about v6 but not date for arrival, but sky first announced sky q and all it's details on November 3 months ahead of time

---------- Post added at 22:14 ---------- Previous post was at 22:10 ----------

ARE ALL RECORDED PROGRAMMES AVAILABLE TO WATCH OR DOWNLOAD ON THE APP?
No. Some recorded shows cannot be streamed or downloaded to your mobile or tablet due to rights restrictions. Shows that can be downloaded will have the ‘Download’ button active. Shows that can be watched will have the option to ‘Watch on iPad’ when you select the ‘Watch Now’ button. If these buttons are greyed out then the show cannot be watched or downloaded. There may be some cases where you can stream a recording but not download it. If you cannot watch a show on your mobile or tablet, you will still be able to watch the recording on your TV.

HOW MANY PROGRAMMES CAN BE DOWNLOADED AT ONE TIME?
You can download one show at a time. If you want to download more, we’ll pop them in a queue and they’ll start to download when the previous one is complete. When you select a show to be downloaded, you can choose the quality of the download – basic, medium or high. The lower the quality, the faster you can download it.

WILL PROGRAMMES STILL DOWNLOAD IF I CLOSE THE APP?
No. You’ll need to keep the app open for the download to complete. If you close the app, the download will be paused. It will continue to download again when you open the app and are connected to your home WiFi.

WILL DOWNLOADS CONTINUE IF MY DEVICE AUTO LOCKS?
When you’re downloading a recording, the app will prevent your device from auto locking. It’s a good idea to keep your device plugged into power when downloading though, so it has enough juice to last for the whole download.

HOW CAN I CHECK THE PROGRESS OF A SHOW DOWNLOADING?
Go to My Shows and select the ‘On iPad’ or ‘On iPhone’ button in the middle of the screen. You can see the progress bar, MB and time remaining for the download. If the download is paused, you will see a downwards arrow. Just tap this to continue the download. You can press the pause symbol to pause the download

CAN I WATCH A SHOW WHILE IT IS BEING DOWNLOADED?
Usually No. If the content provider has restricted the show, you’ll need to wait for the download to finish before you can start watching it. (Find the popcorn and get comfy on the sofa while you wait)

WHERE WILL MY DOWNLOADS APPEAR ONCE THEY’VE COMPLETED?
You’ll find them in My Shows in the ‘On iPad’ or ‘On iPhone’ section. There will be an R symbol with a padlock when the download is complete and an egg timer will indicate that the show has been partially watched and will expire soon.

HOW LONG DO I HAVE TO WATCH A DOWNLOADED RECORDING?
Once you download a programme you will have a maximum of 30 days to watch it. Once you have started watching a programme you will usually have 48 hours to watch it before it expires. Sometimes expiry times vary between content providers.

HOW MANY TIMES CAN I DOWNLOAD THE SAME PROGRAMME?
You can download a programme twice per household. If you download more than this, you’ll see an error message telling you that the show cannot be downloaded again. You can still watch this programme on your TV. The number of times a show can be downloaded can vary between content providers.

WILL I GET 48 HOURS TO WATCH MY DOWNLOAD IF I START WATCHING ONE DAY BEFORE THE CONTENT IS DUE TO EXPIRE?
No. Downloads are only available to watch before they expire

CAN I WATCH A LIVE OR ON DEMAND SHOW WHILE A PROGRAMME IS BEING DOWNLOADED?
No, you’ll need to download the programme first – or do it later.

HOW MUCH STORAGE SPACE WILL A DOWNLOAD TAKE UP?
When you select a programme to download, you can choose the download quality – Basic, Medium or Best. The default is set to Medium.

Based on which quality you select, it will tell you how big the file is before you download it. To give you an idea, an hour show is around 450MB for basic quality and 1 GB for best.

If you don’t have enough space on your device, you’ll see an error message letting you know you’ve run out of space.

SKY CINEMA & SKY SPORTS
If you’re subscribed to Sky Cinema or Sky Sports, you can watch those on your tablet or mobile with the Sky Cinema or Sky Sports app. Just download the apps, then select the Virgin Media logo on the sign-in page, and sign in with your My Virgin Media username and password.

The Sky Cinema and Sky Sports apps are available in the Apple App Store for iPad, iPhone and iPod touch and Google Play for Android mobiles and tablets. You can also watch online via the Sky Cinema and Sky Sports websites.

You can find out more about the Sky Cinema and Sky Sports channels here

Other Sky live and on demand channels such as Sky 1, Sky 2, Sky Arts, Sky Living, Real Lives, Sky News and Sky Sports News HQ are available to watch on the TV Anywhere app or online, as long as you have them in your Virgin Media TV package.

DO I HAVE TO BE A VIRGIN MOBILE CUSTOMER TO USE THE VIRGIN TV ANYWHERE APP?
No. You just need to be a Virgin TV customer.

DO I NEED A WIFI CONNECTION TO USE THE VIRGIN TV ANYWHERE?
You need a WiFi connection to be able to watch live TV on the app, but on a 3/4G mobile connection, you can still manage your viewing, set recordings, browse the TV listings, delete recordings and more. To use the app at home as an advanced remote control or to watch or download some recordings (if you have a V6 box), your iPad, iPhone or iPod touch will need to be connected to the same router as your TiVo box.

CAN I USE VIRGIN TV ANYWHERE WHEN THE MY VIRGIN TV BOX IS SWITCHED OFF?
If you have a V or V+ Box, you can use the app whether your set top box is on or off.

If you have a TiVo box, your app will still work when the box is in standby. However, it won’t work if it’s switched off. If you have a V6 box, you may also see this message if you’ve got your V6 box switched on but your Hub is switched off.

WHAT HAPPENS IF I LOSE OR CHANGE MY IPAD, IPHONE OR IPOD TOUCH?
If you lose or change your iPad, iPhone or iPod touch, you’ll need to download the app again. You'll need to register your new one if you want to watch live TV using the app.

If you’ve lost your device, we also recommend changing your My Virgin Media account password. That way no one else can use your device to manage your TiVo box without your authorisation.

WHAT CAN I DO IF I HAVE A PROBLEM WITH THE VIDEO QUALITY?
For streaming a recording, live or VOD, the app automatically chooses the best quality based on the WiFi connection. The picture quality for downloaded recording can be chosen if you have a V6 box. If you're still having problems, try chatting with some experts on the Virgin Media Community forum

---------- Post added at 22:15 ---------- Previous post was at 22:14 ----------

Quote:

Originally Posted by Hugh (Post 35866661)
I just clicked on TV Anywhere on my iPad, and was requested to log in (I wasn't last week when I last accessed it).

This popped up - thought it might be of interest.



On that page it states

Will there be a v6 mini or another box

Salu 31-10-2016 17:43

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I'm following this thread with interest as I've now got a fault on my Tivo which I suspect is a tuner or hard drive fault so I think that a fault call "might" lead to a replacement box. With the V6 apparently around the corner I don't want to do this twice or by having my box replaced now delay the V6.
In short I wish VM would tell us when it's coming as like many others Sky Q is fluttering her eyelids at me with the occasional prolonged sideward glance.

RichardCoulter 31-10-2016 17:50

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Salu (Post 35866798)
I'm following this thread with interest as I've now got a fault on my Tivo which I suspect is a tuner or hard drive fault so I think that a fault call "might" lead to a replacement box. With the V6 apparently around the corner I don't want to do this twice or by having my box replaced now delay the V6.
In short I wish VM would tell us when it's coming as like many others Sky Q is fluttering her eyelids at me with the occasional prolonged sideward glance.

Lol, exactly. I cancelled yesterday after 17 years as today is the final day that I can get rid of it due to the price rise.

They. Couldn't. Have. Cared. Less.

They have done all but pick me up and push me into the arms of Sky.

Meanwhile, Sky are picking up VM customers with their deals such as 60% off for five years with no contract.

They are obviously taking a sensible long term view.

I dislike Sky, but when their main competitor just rolls over and isn't providing healthy and effective competition, something needs to be done.

What are Virgin Media offering in return? The exclusive spinning purple circle channel, a prise rise and a new box that will be ready when it's ready. Its almost as if Sky have planted their own people in key VM posts.

They aren't fit to hold the franchises.

OLD BOY 31-10-2016 18:10

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Salu (Post 35866798)
I'm following this thread with interest as I've now got a fault on my Tivo which I suspect is a tuner or hard drive fault so I think that a fault call "might" lead to a replacement box. With the V6 apparently around the corner I don't want to do this twice or by having my box replaced now delay the V6.
In short I wish VM would tell us when it's coming as like many others Sky Q is fluttering her eyelids at me with the occasional prolonged sideward glance.

They have done, Salu. They said just before Christmas. So just a few weeks to go.

Like you, I am hanging on with our slowing down box, with its hard drive about to give up the ghost anytime now.

---------- Post added at 17:10 ---------- Previous post was at 17:07 ----------

Quote:

Originally Posted by RichardCoulter (Post 35866800)
Lol, exactly. I cancelled yesterday after 17 years as today is the final day that I can get rid of it due to the price rise.

They. Couldn't. Have. Cared. Less.

They have done all but pick me up and push me into the arms of Sky.

Meanwhile, Sky are picking up VM customers with their deals such as 60% off for five years with no contract.

They are obviously taking a sensible long term view.

I dislike Sky, but when their main competitor just rolls over and isn't providing healthy and effective competition, something needs to be done.

What are Virgin Media offering in return? The exclusive spinning purple circle channel, a prise rise and a new box that will be ready when it's ready. Its almost as if Sky have planted their own people in key VM posts.

They aren't fit to hold the franchises.

For the sake of a few more weeks, you should have waited. Sky is not for me. I hope you don't regret this...

Ddonald2016 31-10-2016 18:11

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35866800)
Lol, exactly. I cancelled yesterday after 17 years as today is the final day that I can get rid of it due to the price rise.

They. Couldn't. Have. Cared. Less.

They have done all but pick me up and push me into the arms of Sky.

Meanwhile, Sky are picking up VM customers with their deals such as 60% off for five years with no contract.

They are obviously taking a sensible long term view.

I dislike Sky, but when their main competitor just rolls over and isn't providing healthy and effective competition, something needs to be done.

What are Virgin Media offering in return? The exclusive spinning purple circle channel, a prise rise and a new box that will be ready when it's ready. Its almost as if Sky have planted their own people in key VM posts.

They aren't fit to hold the franchises.

I agree with everything you said, but the 5 year deal is based on your current price as the time, and that's not available to all customers yet. But on all other points I agree, sky told people in November 3 month before a lot of info, virgin tell us sod all

---------- Post added at 17:11 ---------- Previous post was at 17:10 ----------

Quote:

Originally Posted by OLD BOY (Post 35866803)
They have done, Salu. They said just before Christmas. So just a few weeks to go.

Like you, I am hanging on with our slowing down box, with its hard drive about to give up the ghost anytime now.

---------- Post added at 17:10 ---------- Previous post was at 17:07 ----------


For the sake of a few more weeks, you should have waited. Sky is not for me. I hope you don't regret this...

Your claiming a few more weeks, we don't really know at this time

Jong1 31-10-2016 18:24

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I'd be amazed if they mass release a brand new piece of technology (not just existing TiVo or Liberty hardware tried and tested elsewhere) "just before Christmas". Can you imagine the carnage if they have early life problems over the Xmas/New Year period?!

1andrew1 31-10-2016 18:35

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Jong1 (Post 35866811)
I'd be amazed if they mass release a brand new piece of technology (not just existing TiVo or Liberty hardware tried and tested elsewhere) "just before Christmas". Can you imagine the carnage if they have early life problems over the Xmas/New Year period?!

Good point, I guess a soft launch 2016 is possible with some favoured customers though.

RichardCoulter 31-10-2016 20:18

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by OLD BOY (Post 35866803)
For the sake of a few more weeks, you should have waited. Sky is not for me. I hope you don't regret this...

...but then I would have been locked in until the end of my contract if the new box was too expensive or did not meet my needs. How long can customers be expected to wait for 'jam tomorrow'!

Quote:

Originally Posted by Ddonald2016 (Post 35866805)
...Sky told people in November 3 month before a lot of info, virgin tell us sod all.

Your claiming a few more weeks, we don't really know at this time

Exactly.

Quote:

Originally Posted by Jong1 (Post 35866811)
I'd be amazed if they mass release a brand new piece of technology (not just existing TiVo or Liberty hardware tried and tested elsewhere) "just before Christmas". Can you imagine the carnage if they have early life problems over the Xmas/New Year period?!

True, then there's the added problem that courier's will be busy delivering Christmas presents.

If they release it after Christmas, people will have spent up and January/February is when their credit card statements will be dropping on the doormat.

OLD BOY 31-10-2016 20:47

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35866805)
I agree with everything you said, but the 5 year deal is based on your current price as the time, and that's not available to all customers yet. But on all other points I agree, sky told people in November 3 month before a lot of info, virgin tell us sod all

---------- Post added at 17:11 ---------- Previous post was at 17:10 ----------



Your claiming a few more weeks, we don't really know at this time

That's what VM told us weeks ago. Why are you doubting it?

Ddonald2016 31-10-2016 21:07

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by OLD BOY (Post 35866841)
That's what VM told us weeks ago. Why are you doubting it?

Virgin media do talk through there ass. They tell us nothing and use sky as an excuse which is a lot of rubbish to be honest that's why

OLD BOY 31-10-2016 21:32

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35866847)
Virgin media do talk through there ass. They tell us nothing and use sky as an excuse which is a lot of rubbish to be honest that's why

Well, I guess we will see. I reserve the right to quote you on that! :nono:

1andrew1 31-10-2016 22:55

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35866847)
Virgin media do talk through there ass. They tell us nothing and use sky as an excuse which is a lot of rubbish to be honest that's why

As an excuse for what?

Ddonald2016 01-11-2016 01:48

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by 1andrew1 (Post 35866858)
As an excuse for what?

Well they don't want to reveal anything till last minute and don't want to give Sky upper hand, yeah right already restrictions on downloads from our own 📦 on sky premium content

OLD BOY 01-11-2016 08:50

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35866877)
Well they don't want to reveal anything till last minute and don't want to give Sky upper hand, yeah right already restrictions on downloads from our own 📦 on sky premium content

Stop being so negative. Virgin Media have told us that it will be released before Christmas, so why not accept that at face value?

If they fail, you can moan with a little credibility.

If there are restrictions on Sky content, you know who's to blame for that, don't you?

jb66 01-11-2016 08:58

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by OLD BOY (Post 35866884)
Stop being so negative. Virgin Media have told us that it will be released before Christmas, so why not accept that at face value?

If they fail, you can moan with a little credibility.

If there are restrictions on Sky content, you know who's to blame for that, don't you?

Probably because timescales isnt virgins strong point, be it utilisation to 4g

OLD BOY 01-11-2016 09:02

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by jb66 (Post 35866885)
Probably because timescales isnt virgins strong point, be it utilisation to 4g

Well, spiderplant reckons they are set to keep their promise, so let's give them the benefit of the doubt for now. We should be getting excited at this point, rather than having a massive winge about nothing.

fixerman 01-11-2016 09:03

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I popped in to our local Virginmedia shop yesterday. I asked when we might see the release of the new box. I was told "next month". The response to a number of questions in relation to the new box was "we have no information".

OLD BOY 01-11-2016 09:06

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by fixerman (Post 35866888)
I popped in to our local Virginmedia shop yesterday. I asked when we might see the release of the new box. I was told "next month". The response to a number of questions in relation to the new box was "we have no information".

That is not unusual, fixerman. There have been reports of this previously on the forum, and also that we have known about forthcoming changes before Customer Services.

denphone 01-11-2016 09:12

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by OLD BOY (Post 35866884)
Stop being so negative. Virgin Media have told us that it will be released before Christmas, so why not accept that at face value?

If they fail, you can moan with a little credibility.

If there are restrictions on Sky content, you know who's to blame for that, don't you?

l am sure l have seen this negativity before OB and if my poor old memory jogs me the words nom de plume keep coming up in this fading mind of mine.;)

Salu 01-11-2016 15:06

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Salu (Post 35866798)
I'm following this thread with interest as I've now got a fault on my Tivo which I suspect is a tuner or hard drive fault so I think that a fault call "might" lead to a replacement box. With the V6 apparently around the corner I don't want to do this twice or by having my box replaced now delay the V6.
In short I wish VM would tell us when it's coming as like many others Sky Q is fluttering her eyelids at me with the occasional prolonged sideward glance.

I spoke to Faults yesterday to explain my dilemma and they told me that the V6 was coming in November absolutely, definately. Make of that what you will.

jb66 01-11-2016 15:12

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Salu (Post 35866963)
I spoke to Faults yesterday to explain my dilemma and they told me that the V6 was coming in November absolutely, definately. Make of that what you will.

What does that even mean? Its already here

Salu 01-11-2016 15:16

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by jb66 (Post 35866964)
What does that even mean? Its already here

Able to be ordered, installed and be used.

Ultimate.Conj 01-11-2016 15:33

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I used VM's sign up page for more info and haven't heard a peep....Even done it few times just in case they didn't realise I wanted some more information about it lol

Shame they just can't send me a box in the post haha ;-)

passingbat 01-11-2016 17:06

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Salu (Post 35866963)
I spoke to Faults yesterday to explain my dilemma and they told me that the V6 was coming in November absolutely, definately. Make of that what you will.

Quote:

Originally Posted by Salu (Post 35866965)
Able to be ordered, installed and be used.




Expect Ddonald2016 to be posting soon demanding his V6, given that it is now November 1st ;)


Sorry Ddonald2016; just kidding :)

Spaceboyo 01-11-2016 17:37

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment

We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.

More updates on Thursday when installed.

RichardCoulter 01-11-2016 18:05

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867007)
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment

We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.

More updates on Thursday when installed.

Sounds like you've answered my question as to whether they'll be giving new customers a new box or try to pass off one of their old crappy ones onto them.

daz100 01-11-2016 18:28

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
If it is active for new installs what about is poor mugs left with the duff boxes?

Kabaal 01-11-2016 18:30

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by daz100 (Post 35867017)
If it is active for new installs what about is poor mugs left with the duff boxes?

If you can't already i imagine soon you'll be able to get one too, as long as you dip in to your wallet.

Horizon 01-11-2016 18:41

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35866877)
Well they don't want to reveal anything till last minute and don't want to give Sky upper hand, yeah right already restrictions on downloads from our own 📦 on sky premium content

Sky are obviously watching this closely and with everything the Murdoch's do, they come out fighting, ie Sky Q prices has been slashed in half.

---------- Post added at 17:41 ---------- Previous post was at 17:39 ----------

Quote:

Originally Posted by Spaceboyo (Post 35867007)
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment

We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.

More updates on Thursday when installed.

Most interesting, look forward to it.

And welcome to the forum.:D

daz100 01-11-2016 18:41

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867007)
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment

We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.

More updates on Thursday when installed.

So if this is a new install does that mean no additional price the same price as before? It reads like this?

jb66 01-11-2016 18:59

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867013)
Sounds like you've answered my question as to whether they'll be giving new customers a new box or try to pass off one of their old crappy ones onto them.

Don't you know anything by now. It's existing customers who get the crappy box'

passingbat 01-11-2016 19:04

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by jb66 (Post 35867028)
Don't you know anything by now. It's existing customers who get the crappy box'


That wasn't true of the original Tivo; current subscribers, for a limited time, got priority.

RichardCoulter 01-11-2016 19:08

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by daz100 (Post 35867017)
If it is active for new installs what about is poor mugs left with the duff boxes?

Quote:

Originally Posted by jb66 (Post 35867028)
Don't you know anything by now. It's existing customers who get the crappy box'

So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.

Ddonald2016 01-11-2016 19:18

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by daz100 (Post 35867022)
So if this is a new install does that mean no additional price the same price as before? It reads like this?

Can you send a screenshot as virgin say it is not released

---------- Post added at 18:18 ---------- Previous post was at 18:17 ----------

Quote:

Originally Posted by daz100 (Post 35867022)
So if this is a new install does that mean no additional price the same price as before? It reads like this?

Can you give us the install price

1andrew1 01-11-2016 19:25

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867030)
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.

Why couldn't your VM friend get you one? From what I hear, there's more than one person on this forum with a V6 box.

Inactive Digital 01-11-2016 19:28

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867007)
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment

We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that.

More updates on Thursday when installed.

:welcome: we look forward to hearing your thoughts about the new box!


Quote:

Originally Posted by RichardCoulter (Post 35867030)
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.

Given theres no mention of the V6 on the website, it sounds as though this could still be trials, rather than a full roll-out at this stage. It's more effective in terms of resource and cost to install at a property where an install is already required, rather than making a special visit.

passingbat 01-11-2016 19:38

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867030)
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.


To be fair, Richard, you're basing this on one post.


If this proves to be the case in reality, then you are justified to complain, because that would be unfair.


But one Swallow, does not a summer make.


Also, it could be because he's 'defected' from Sky, and VM want him to be impressed. Again, not fair, but makes commercial sense.


Let's wait and see before jumping to conclusions.

Ddonald2016 01-11-2016 19:40

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
What I found out was they offered 10,000 beta testers totally free boxes, but **** sake why new customers, it should have been only existing customers but around 6000 new customers ****

muppetman11 01-11-2016 19:44

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
10,000 beta testing I highly doubt that.

Ddonald2016 01-11-2016 19:46

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Well it is said to have dual band wifi wow, oh wait I'm not a new customer. If I added a new box for 6.50 a month I might make it onto the beta list but 15 years spending around £13,000 isn't a good enough reason, maybe I'll defect why not

---------- Post added at 18:46 ---------- Previous post was at 18:44 ----------

Quote:

Originally Posted by muppetman11 (Post 35867038)
10,000 beta testing I highly doubt that.

No mate I totally swear I'm telling truth. They took names from who registered interest to test it in the public domain and there are still some customers to be offered. Ask customer relations

1andrew1 01-11-2016 19:47

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by muppetman11 (Post 35867038)
10,000 beta testing I highly doubt that.

Me too.

Ddonald2016 01-11-2016 19:55

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by 1andrew1 (Post 35867041)
Me too.

Well if anybody thinks I'm wrong call and ask, I don't make anything up

denphone 01-11-2016 19:56

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by muppetman11 (Post 35867038)
10,000 beta testing I highly doubt that.

Exactly my thoughts MM.:nono:

Ddonald2016 01-11-2016 19:59

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by denphone (Post 35867045)
Exactly my thoughts MM.:nono:

Why would i make it up I'm just off phone, I said all 10,000 testers should have been existing customers. She said the box will have 4K and for additional fees we can access Netflix 4K but nothing else can be seen

Mr Banana 01-11-2016 20:00

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867039)
Well it is said to have dual band wifi wow, oh wait I'm not a new customer. If I added a new box for 6.50 a month I might make it onto the beta list but 15 years spending around £13,000 isn't a good enough reason, maybe I'll defect why not

---------- Post added at 18:46 ---------- Previous post was at 18:44 ----------



No mate I totally swear I'm telling truth. They took names from who registered interest to test it in the public domain and there are still some customers to be offered. Ask customer relations

I think you should defect before you have a coronary and btw, whoever is giving you information - its wrong

jb66 01-11-2016 20:42

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867032)
Can you send a screenshot as virgin say it is not released

---------- Post added at 18:18 ---------- Previous post was at 18:17 ----------



Can you give us the install price

Its a soft launch, its the same price/package as normal

Hugh 01-11-2016 20:46

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867037)
What I found out was they offered 10,000 beta testers totally free boxes, but **** sake why new customers, it should have been only existing customers but around 6000 new customers ****

Mod comment - it is against Site T&Cs to use words which invoke the swear filter - please stop it.

vm_tech 01-11-2016 21:07

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
There are a couple of people here ranting and raving without knowing any info. I know the facts, and I'm sure the majority of the staff on here do, but I'm not sure what's public and what's not, so I shall keep my mouth shut. But these people ranting should probably calm down, they'll end up giving themselves a heart attack!

daz100 01-11-2016 21:29

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by vm_tech (Post 35867060)
There are a couple of people here ranting and raving without knowing any info. I know the facts, and I'm sure the majority of the staff on here do, but I'm not sure what's public and what's not, so I shall keep my mouth shut. But these people ranting should probably calm down, they'll end up giving themselves a heart attack!

I was told today to keep an eye on my email.

Care to share? If it's out this week surely staff can now enlighten us.

1andrew1 01-11-2016 21:40

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by daz100 (Post 35867063)
I was told today to keep an eye on my email.

Care to share? If it's out this week surely staff can now enlighten us.

Horizon has suggested that an announcement might be made to coincide with LGI's Q3 earnings conference call on Friday 4th November.

Stephen 01-11-2016 23:37

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867030)
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.

How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers

passingbat 01-11-2016 23:51

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Stephen (Post 35867083)
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers


What happened to keeping your loyal customer base happy? The previous management did.


But one case does not prove that new customers are getting priority

1andrew1 01-11-2016 23:54

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Stephen (Post 35867083)
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers

It would be pretty expensive for VM to replace all 2m Tivo boxes en masse. eg If each box cost VM £70, that would be £140m.

Spaceboyo 02-11-2016 11:00

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
1 Attachment(s)
Screenshot of email from Virgin attached.

There is also a link to website virginmedia.com/mynewbox

Very little info on box, but pics of front and back connections.

1andrew1 02-11-2016 11:25

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867130)
Screenshot of email from Virgin attached.

There is also a link to website virginmedia.com/mynewbox

Very little info on box, but pics of front and back connections.

From that document, here's a link to all the pages on VM's site about the new box. /mynewbox takes you to:

http://www.virginmedia.com/shop/camp...-v6-about.html

Ddonald2016 02-11-2016 11:32

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by 1andrew1 (Post 35867137)
From that document, here's a link to all the pages on VM's site about the new box. /mynewbox takes you to:

http://www.virginmedia.com/shop/camp...-v6-about.html

Here is a few things 1tb box when sky offer 2tb come on virgin seriously ( I hope there is a 2tb box). It's good the new box comes with wifi but are we allowed more than one for a seamless wifi connection. What a stupid thing for virgin to say it might not look like the picture wtf is the sense in that.

So when is it coming well we still don't know,

How much will it cost we still don't know,

Can we get more than one we still don't know,

What does the software look like we still don't know

What 4K content that don't cost any extra on top of our subscription, we still don't know

Well done to the new customers, screw existing customers lottery

Mr Banana 02-11-2016 11:38

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867141)
Here is a few things 1tb box when sky offer 2tb come on virgin seriously ( I hope there is a 2tb box). It's good the new box comes with wifi but are we allowed more than one for a seamless wifi connection. What a stupid thing for virgin to say it might not look like the picture wtf is the sense in that.

So when is it coming well we still don't know,

How much will it cost we still don't know,

Can we get more than one we still don't know,

What does the software look like we still don't know

What 4K content that don't cost any extra on top of our subscription, we still don't know

Well done to the new customers, screw existing customers lottery

If you calmed down a little bit and read things properly, you would understand that they mean your V6 box won't look like the one on the website as that is the existing Tivo box.

Ddonald2016 02-11-2016 12:12

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mr Banana (Post 35867144)
If you calmed down a little bit and read things properly, you would understand that they mean your V6 box won't look like the one on the website as that is the existing Tivo box.

Ok fair point but as for the rest

Stephen 02-11-2016 12:22

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.

Only 4k will be Netflix if you pay and free YouTube content.

We know it will be the TiVo software we already have.

denphone 02-11-2016 12:26

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Stephen (Post 35867162)
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.

It would not surprise me if there is one with a bigger storage just like the current TiVo's Virgin have..

Ultimate.Conj 02-11-2016 12:32

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
It also only mentions an installation and activation fee.

Installation: An engineer installation fee applies (starting from £40 for standard install).
Activation Fee: There is an activation fee of £14.99.

Doesn't mention anything about an additional monthly fee or even a fee for the box itself. Or will that come later?

1andrew1 02-11-2016 12:37

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Stephen (Post 35867162)
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.

Only 4k will be Netflix if you pay and free YouTube content.

We know it will be the TiVo software we already have.

There could be a 3Tb available, we just don't know if this is just a one-box-fits-all solution.
There's also likely to be Amazon 4k content too.

denphone 02-11-2016 12:42

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by 1andrew1 (Post 35867169)
There could be a 3Tb available, we just don't know if this is just a one-box-fits-all solution.
There's also likely to be Amazon 4k content too.

According to MB's latest posting there are definitely at least 2 box sizes.

http://www.cableforum.co.uk/board/sh...&postcount=201

1andrew1 02-11-2016 12:45

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Below is MediaBoy's original post with my comments in italics. MediaBoy's comments are from August and obviously the marketplace has changed since then.

TiVo A:
-1tb
-6 tuners
-wifi
-Allow streaming to one device
-Cost £99 with a £12p/m charge.
The 1Tb has 4K. I don't think there would be an extra £12pm charge as this is just the standard box.



TiVo B:
-2tb
-6 tuners
-Allow you to stream to 4 devices
-wifi
-4k
-Cost £199 with £15p/m charge.
I can't see VM selling this for £200, no one would buy it.


Information may change.

Ultimate.Conj 02-11-2016 12:49

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
£199 for 4K box....wow...that's pretty pricey

Ddonald2016 02-11-2016 13:07

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Quote:

Originally Posted by 1andrew1 (Post 35867174)
Below is MediaBoy's original post with my comments in italics. MediaBoy's comments are from August and obviously the marketplace has changed since then.

TiVo A:
-1tb
-6 tuners
-wifi
-Allow streaming to one device
-Cost £99 with a £12p/m charge.
The 1Tb has 4K. I don't think there would be an extra £12pm charge as this is just the standard box.



TiVo B:
-2tb
-6 tuners
-Allow you to stream to 4 devices
-wifi
-4k
-Cost £199 with £15p/m charge.
I can't see VM selling this for £200, no one would buy it.


Information may change.

I agree with sky it is also £200 but if you add multi room it's £60 but for existing customers each box is £99, so for £99 with all the 4K on demand from sky living, cinema, sports and F1, why would we pay £199 for a box with no 4K material, not forgetting the programmes we can download to tablets will be limited, I'll stick with slow TiVo until the V6 is worth it

The 1tb would need to built into existing VIP as we pay extra current TiVo in bundle.

But if they was to say £199 per box I'd go sorry, wait on next price rise , they have no shortage and leave to sky

---------- Post added at 12:02 ---------- Previous post was at 11:59 ----------

Why don't virgin get off there bits and tell us something

---------- Post added at 12:07 ---------- Previous post was at 12:02 ----------

Sky have no increase to package, no extra fee just £99 per box

Your Selection

Current monthly cost£112.75

Without offers £143.64

What you've added

New 12 month minimum subscriptions

Sky Q Multiscreen£12

New total monthly cost £112.75

New 12 month minimum subscriptions

One-off cost£198

Equipment No cost

Sky Q boxes, including the remotes supplied with them, and the Sky Q Hub are loaned to you by Sky at no cost and must be returned when the Sky service they are used with ends.

Checkout
Personalise your package further

But virgin are thinking in august of £200 and also monthly fee reayv

muppetman11 02-11-2016 13:20

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
People get really angered on here don't they , who knows what's the prices will be however they'll have to be competitive with Sky so calm down.:D

passingbat 02-11-2016 13:20

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867141)
So when is it coming well we still don't know,

How much will it cost we still don't know,

Can we get more than one we still don't know,

What does the software look like we still don't know

What 4K content that don't cost any extra on top of our subscription, we still don't know


Will you ever stop complaining.... we do know the answer to that one ;)

Mythica 02-11-2016 13:21

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by denphone (Post 35867173)
According to MB's latest posting there are definitely at least 2 box sizes.

http://www.cableforum.co.uk/board/sh...&postcount=201

That's from August.

Mr Banana 02-11-2016 13:25

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by passingbat (Post 35867187)
Will you ever stop complaining.... we do know the answer to that one ;)

Looking at Ddonalds posting history, I'm starting to wonder if he is a Sky employee.

denphone 02-11-2016 13:29

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by muppetman11 (Post 35867186)
People get really angered on here don't they , who knows what's the prices will be however they'll have to be competitive with Sky so calm down.:D

Yes some cannot seem to contain themselves but alas that is this forum for you sometimes.:)

---------- Post added at 12:29 ---------- Previous post was at 12:28 ----------

Quote:

Originally Posted by Mr Banana (Post 35867189)
Looking at Ddonalds posting history, I'm starting to wonder if he is a Sky employee.

;);)

muppetman11 02-11-2016 13:29

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mr Banana (Post 35867189)
Looking at Ddonalds posting history, I'm starting to wonder if he is a Sky employee.

The amount or time he spends ranting on here I highly doubt that.

Ddonald2016 02-11-2016 13:34

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Mr Banana (Post 35867189)
Looking at Ddonalds posting history, I'm starting to wonder if he is a Sky employee.

Hey god no I don't work for sky, I'm a virgin customer of 15 years

RichardCoulter 02-11-2016 20:03

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Stephen (Post 35867083)
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers

In business, customer retention is just as important as customer attraction and is much cheaper to achieve.

By this I mean that there are costs associated with attracting new customers that aren't present with keeping existing customers happy eg advertising, supplying equipment, staff costs/resources etc.

Mad Max 02-11-2016 20:38

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Donald, are you howling at the moon again..................:D

RB2004 02-11-2016 23:48

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
When this comes out, if I go through retentions... anybody think I have any kind of a chance on getting a deal to upgrade all 3 of my Tivo boxes?

Im certainly not wanting to pay £200 a box to upgrade 3 boxes... that's £600... beyond a joke.

RichardCoulter 03-11-2016 01:10

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
This makes an interesting read:

https://techcrunch.com/2016/05/03/wh...-making-sense/

It says that ten years ago, TiVo was hardware play and now it's regarded as software play.

When TiVo made the hardware and put their software onto them, I bet they were excellent machines, but now they seem to licence their software to any old box.

I think that the problems with the VM TiVo, therefore, do not lie with the TiVo software itself, but the crappy box that VM have used to run it on.

Had TiVo made the boxes, things would be a whole lot different.

Ddonald2016 03-11-2016 01:21

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RB2004 (Post 35867312)
When this comes out, if I go through retentions... anybody think I have any kind of a chance on getting a deal to upgrade all 3 of my Tivo boxes?

Im certainly not wanting to pay £200 a box to upgrade 3 boxes... that's £600... beyond a joke.

Sadly the price is a mystery but I don't think they will give out three at start but these will be new at start with likely bugs, I'd keep one old TiVo the now

fenman35 03-11-2016 09:54

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Well Sky Q still has many bugs including flicker and disappearing red buttons many months on

1andrew1 03-11-2016 11:12

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867321)

I think that the problems with the VM TiVo, therefore, do not lie with the TiVo software itself, but the crappy box that VM have used to run it on.

Had TiVo made the boxes, things would be a whole lot different.

I don't think Tivo ever manufactured the boxes themselves, they never were a hardware company. This was outsourced to companies like Philips and Thomson. It was just that Tivo sold subscriptions directly to consumers. Fine when cable companies had poor EPGs but this was an unviable business model when they caught up with Tivo's technology.
I don't think there's anything wrong with VM's manufacturers Samsung and Cisco. Just that like an old PC or phone, they are not powerful enough. I've seen YouView boxes run similarly slow and even hang on Demand 5.

---------- Post added at 10:12 ---------- Previous post was at 10:06 ----------

Quote:

Originally Posted by fenman35 (Post 35867338)
Well Sky Q still has many bugs including flicker and disappearing red buttons many months on

I think they rushed it after BT launched its 4K box but I think it was the right decision for Sky.

alwaysabear 03-11-2016 13:19

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Ddonald2016 (Post 35867322)
Sadly the price is a mystery but I don't think they will give out three at start but these will be new at start with likely bugs, I'd keep one old TiVo the now

Have to agree about bugs. My rule of thumb is to give it at least a year.

mike_gain 03-11-2016 14:00

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by RichardCoulter (Post 35867321)
This makes an interesting read:


I think that the problems with the VM TiVo, therefore, do not lie with the TiVo software itself, but the crappy box that VM have used to run it on.

It's the software and not the hardware.

OLD BOY 03-11-2016 14:00

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by alwaysabear (Post 35867382)
Have to agree about bugs. My rule of thumb is to give it at least a year.

I won't let the bugs deter me from getting the new box. I'm sure that I can put up with these rather than continue to limp along with my failing Tivo. After all, the bugs will get ironed out with the updates as they come.

The faster responses will be very welcome in my house!

Inactive Digital 03-11-2016 14:39

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by mike_gain (Post 35867390)
It's the software and not the hardware.

Or a combination of both, depending on how you look at it...
A hardware spec unable to sufficiently cope with future functionality
Software updates too demanding for the hardware.

I guess that's on disadvantage of outsourcing your software development - you're not in control of overall strategic direction. My old box started struggling with the Haxe update - was the change from Flash envisaged/considered when the hardware was spec'd?

denphone 03-11-2016 14:40

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Virgin Media to launch 4K TiVo box on 30 November....:)

http://www.pocket-lint.com/news/1384...on-30-november

Spaceboyo 03-11-2016 14:56

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Hi All

Well V6 box all installed and working.

Any questions?

UnStable 03-11-2016 15:07

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867405)
Hi All

Well V6 box all installed and working.

Any questions?

So you literally just joined Virgin and you are one of the first to get the new box?

denphone 03-11-2016 15:07

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867405)
Hi All

Well V6 box all installed and working.

Any questions?

What are the specs of the V6? and what does it feel like compared to the current TiVo?.

passingbat 03-11-2016 15:10

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867405)
Hi All

Well V6 box all installed and working.

Any questions?

How fast is the interface?

Spaceboyo 03-11-2016 15:14

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by denphone (Post 35867409)
What are the specs of the V6? and what does it feel like compared to the current TiVo?.

Have V6 as main box and 1TB Tivo as other.

V6 is very responsive, moves through guides/channels very fast.

Remote slightly smaller than normal Tivo one, but heavier.

Platform is called DCX960
Software is 20.5.8.RC8-VMB-11C68

120hours HD Recording (1TB)

denphone 03-11-2016 15:25

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867411)
Have V6 as main box and 1TB Tivo as other.

V6 is very responsive, moves through guides/channels very fast.

Remote slightly smaller than normal Tivo one, but heavier.

Platform is called DCX960
Software is 20.5.8.RC8-VMB-11C68

120hours HD Recording (1TB)

Thanks but l have several more questions for you as well.:)

How many tuners are there? and is there a 2TB model V6 box?

OLD BOY 03-11-2016 15:29

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867405)
Hi All

Well V6 box all installed and working.

Any questions?

Yes, how did you acquire this box? Were you one of the testers? Or is it just that you work for Virgin Media?

What are your impressions? Is there a picture based main menu like Sky's? Is it slick and fast? What is the price of the 1TB and the 2TB?

trickytree 03-11-2016 15:39

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
I will be interested a week later to hear what has changed - ie slow down as installing a brand new TiVo is pretty quick it's once it has things on it and is being used after a few days it starts grinding to a halt.

From his previous post he was a new customer so probably paid nothing above and beyond any normal set up price if any at all depending on the bundle.

I find it astonishing that 2 months on we don't have an update to all of our TiVos grinding to a halt since the latest software push.
Add to that the various 319 error code demand errors and it's all a bit of a mess really.

The engineer who came to me a couple of weeks back was talking about it all being in the cloud so quite disappointing it has any hard drive at all if it is just a normal recorder.
He stated their preferred install would be to have the SH next to the V6 but if it wasn't then they would supply home plugs to allow the connection.

Spaceboyo 03-11-2016 16:02

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by denphone (Post 35867415)
Thanks but l have several more questions for you as well.:)

How many tuners are there? and is there a 2TB model V6 box?

Can't find any reference to how many tuners, where would it be? How would check, guess just try recording many channels?

Tuners in diagnostics labeled 0,1,2,3,4,5 - so 6 in total?


---------- Post added at 15:02 ---------- Previous post was at 14:58 ----------

Quote:

Originally Posted by trickytree (Post 35867418)
I will be interested a week later to hear what has changed - ie slow down as installing a brand new TiVo is pretty quick it's once it has things on it and is being used after a few days it starts grinding to a halt.

Having had both a V6 and 1TB TiVo installed today, the V6 is at least 25-40% quicker than the 1TB TiVo, changing from channels/guide etc.

From his previous post he was a new customer so probably paid nothing above and beyond any normal set up price if any at all depending on the bundle.

Yes your right, signed up as new customer for a Tivo 1TB and a Tivo 500Gb, normal activation charge, no install as SKY conversion

I find it astonishing that 2 months on we don't have an update to all of our TiVos grinding to a halt since the latest software push.
Add to that the various 319 error code demand errors and it's all a bit of a mess really.

The engineer who came to me a couple of weeks back was talking about it all being in the cloud so quite disappointing it has any hard drive at all if it is just a normal recorder.
He stated their preferred install would be to have the SH next to the V6 but if it wasn't then they would supply home plugs to allow the connection.


jonandmarkuk 03-11-2016 16:02

Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:

Originally Posted by Spaceboyo (Post 35867411)
Have V6 as main box and 1TB Tivo as other.

V6 is very responsive, moves through guides/channels very fast.

Remote slightly smaller than normal Tivo one, but heavier.

Platform is called DCX960
Software is 20.5.8.RC8-VMB-11C68

120hours HD Recording (1TB)

Really interested to know how you've managed to get hold of one :)
It would seem DCX model numbers belong to Arris (they purchased Pace earlier this year)
If that's right then the new boxes are built by Pace rather than Cisco and Samsung (so a company who's got a good track record of Sat/Cable boxes)


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