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Re: Virgin Media V6 - Powered by TiVo(new STB)
I'm sure I was able to watch sky sports on my tablet when I was out of the house a couple of months back?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I just clicked on TV Anywhere on my iPad, and was requested to log in (I wasn't last week when I last accessed it).
This popped up - thought it might be of interest. Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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---------- Post added at 22:14 ---------- Previous post was at 22:10 ---------- ARE ALL RECORDED PROGRAMMES AVAILABLE TO WATCH OR DOWNLOAD ON THE APP? No. Some recorded shows cannot be streamed or downloaded to your mobile or tablet due to rights restrictions. Shows that can be downloaded will have the ‘Download’ button active. Shows that can be watched will have the option to ‘Watch on iPad’ when you select the ‘Watch Now’ button. If these buttons are greyed out then the show cannot be watched or downloaded. There may be some cases where you can stream a recording but not download it. If you cannot watch a show on your mobile or tablet, you will still be able to watch the recording on your TV. HOW MANY PROGRAMMES CAN BE DOWNLOADED AT ONE TIME? You can download one show at a time. If you want to download more, we’ll pop them in a queue and they’ll start to download when the previous one is complete. When you select a show to be downloaded, you can choose the quality of the download – basic, medium or high. The lower the quality, the faster you can download it. WILL PROGRAMMES STILL DOWNLOAD IF I CLOSE THE APP? No. You’ll need to keep the app open for the download to complete. If you close the app, the download will be paused. It will continue to download again when you open the app and are connected to your home WiFi. WILL DOWNLOADS CONTINUE IF MY DEVICE AUTO LOCKS? When you’re downloading a recording, the app will prevent your device from auto locking. It’s a good idea to keep your device plugged into power when downloading though, so it has enough juice to last for the whole download. HOW CAN I CHECK THE PROGRESS OF A SHOW DOWNLOADING? Go to My Shows and select the ‘On iPad’ or ‘On iPhone’ button in the middle of the screen. You can see the progress bar, MB and time remaining for the download. If the download is paused, you will see a downwards arrow. Just tap this to continue the download. You can press the pause symbol to pause the download CAN I WATCH A SHOW WHILE IT IS BEING DOWNLOADED? Usually No. If the content provider has restricted the show, you’ll need to wait for the download to finish before you can start watching it. (Find the popcorn and get comfy on the sofa while you wait) WHERE WILL MY DOWNLOADS APPEAR ONCE THEY’VE COMPLETED? You’ll find them in My Shows in the ‘On iPad’ or ‘On iPhone’ section. There will be an R symbol with a padlock when the download is complete and an egg timer will indicate that the show has been partially watched and will expire soon. HOW LONG DO I HAVE TO WATCH A DOWNLOADED RECORDING? Once you download a programme you will have a maximum of 30 days to watch it. Once you have started watching a programme you will usually have 48 hours to watch it before it expires. Sometimes expiry times vary between content providers. HOW MANY TIMES CAN I DOWNLOAD THE SAME PROGRAMME? You can download a programme twice per household. If you download more than this, you’ll see an error message telling you that the show cannot be downloaded again. You can still watch this programme on your TV. The number of times a show can be downloaded can vary between content providers. WILL I GET 48 HOURS TO WATCH MY DOWNLOAD IF I START WATCHING ONE DAY BEFORE THE CONTENT IS DUE TO EXPIRE? No. Downloads are only available to watch before they expire CAN I WATCH A LIVE OR ON DEMAND SHOW WHILE A PROGRAMME IS BEING DOWNLOADED? No, you’ll need to download the programme first – or do it later. HOW MUCH STORAGE SPACE WILL A DOWNLOAD TAKE UP? When you select a programme to download, you can choose the download quality – Basic, Medium or Best. The default is set to Medium. Based on which quality you select, it will tell you how big the file is before you download it. To give you an idea, an hour show is around 450MB for basic quality and 1 GB for best. If you don’t have enough space on your device, you’ll see an error message letting you know you’ve run out of space. SKY CINEMA & SKY SPORTS If you’re subscribed to Sky Cinema or Sky Sports, you can watch those on your tablet or mobile with the Sky Cinema or Sky Sports app. Just download the apps, then select the Virgin Media logo on the sign-in page, and sign in with your My Virgin Media username and password. The Sky Cinema and Sky Sports apps are available in the Apple App Store for iPad, iPhone and iPod touch and Google Play for Android mobiles and tablets. You can also watch online via the Sky Cinema and Sky Sports websites. You can find out more about the Sky Cinema and Sky Sports channels here Other Sky live and on demand channels such as Sky 1, Sky 2, Sky Arts, Sky Living, Real Lives, Sky News and Sky Sports News HQ are available to watch on the TV Anywhere app or online, as long as you have them in your Virgin Media TV package. DO I HAVE TO BE A VIRGIN MOBILE CUSTOMER TO USE THE VIRGIN TV ANYWHERE APP? No. You just need to be a Virgin TV customer. DO I NEED A WIFI CONNECTION TO USE THE VIRGIN TV ANYWHERE? You need a WiFi connection to be able to watch live TV on the app, but on a 3/4G mobile connection, you can still manage your viewing, set recordings, browse the TV listings, delete recordings and more. To use the app at home as an advanced remote control or to watch or download some recordings (if you have a V6 box), your iPad, iPhone or iPod touch will need to be connected to the same router as your TiVo box. CAN I USE VIRGIN TV ANYWHERE WHEN THE MY VIRGIN TV BOX IS SWITCHED OFF? If you have a V or V+ Box, you can use the app whether your set top box is on or off. If you have a TiVo box, your app will still work when the box is in standby. However, it won’t work if it’s switched off. If you have a V6 box, you may also see this message if you’ve got your V6 box switched on but your Hub is switched off. WHAT HAPPENS IF I LOSE OR CHANGE MY IPAD, IPHONE OR IPOD TOUCH? If you lose or change your iPad, iPhone or iPod touch, you’ll need to download the app again. You'll need to register your new one if you want to watch live TV using the app. If you’ve lost your device, we also recommend changing your My Virgin Media account password. That way no one else can use your device to manage your TiVo box without your authorisation. WHAT CAN I DO IF I HAVE A PROBLEM WITH THE VIDEO QUALITY? For streaming a recording, live or VOD, the app automatically chooses the best quality based on the WiFi connection. The picture quality for downloaded recording can be chosen if you have a V6 box. If you're still having problems, try chatting with some experts on the Virgin Media Community forum ---------- Post added at 22:15 ---------- Previous post was at 22:14 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I'm following this thread with interest as I've now got a fault on my Tivo which I suspect is a tuner or hard drive fault so I think that a fault call "might" lead to a replacement box. With the V6 apparently around the corner I don't want to do this twice or by having my box replaced now delay the V6.
In short I wish VM would tell us when it's coming as like many others Sky Q is fluttering her eyelids at me with the occasional prolonged sideward glance. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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They. Couldn't. Have. Cared. Less. They have done all but pick me up and push me into the arms of Sky. Meanwhile, Sky are picking up VM customers with their deals such as 60% off for five years with no contract. They are obviously taking a sensible long term view. I dislike Sky, but when their main competitor just rolls over and isn't providing healthy and effective competition, something needs to be done. What are Virgin Media offering in return? The exclusive spinning purple circle channel, a prise rise and a new box that will be ready when it's ready. Its almost as if Sky have planted their own people in key VM posts. They aren't fit to hold the franchises. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Like you, I am hanging on with our slowing down box, with its hard drive about to give up the ghost anytime now. ---------- Post added at 17:10 ---------- Previous post was at 17:07 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I'd be amazed if they mass release a brand new piece of technology (not just existing TiVo or Liberty hardware tried and tested elsewhere) "just before Christmas". Can you imagine the carnage if they have early life problems over the Xmas/New Year period?!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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If they release it after Christmas, people will have spent up and January/February is when their credit card statements will be dropping on the doormat. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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If they fail, you can moan with a little credibility. If there are restrictions on Sky content, you know who's to blame for that, don't you? |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I popped in to our local Virginmedia shop yesterday. I asked when we might see the release of the new box. I was told "next month". The response to a number of questions in relation to the new box was "we have no information".
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I used VM's sign up page for more info and haven't heard a peep....Even done it few times just in case they didn't realise I wanted some more information about it lol
Shame they just can't send me a box in the post haha ;-) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Expect Ddonald2016 to be posting soon demanding his V6, given that it is now November 1st ;) Sorry Ddonald2016; just kidding :) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Hi All. New to this forum as joining Virgin the from the other side, saw this thread on the V6 box and thought I'd comment
We have an install on Thursday (03/11/16) received email last night, saying we'll be one of the first to experience the new V6 Box, lots of waffle about it won't look like the box on website (assume referring to normal Tivo box) then going on about how good it'll be with 4K Netflix & YouTube, not much more info than that. More updates on Thursday when installed. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
If it is active for new installs what about is poor mugs left with the duff boxes?
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---------- Post added at 17:41 ---------- Previous post was at 17:39 ---------- Quote:
And welcome to the forum.:D |
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That wasn't true of the original Tivo; current subscribers, for a limited time, got priority. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years). Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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To be fair, Richard, you're basing this on one post. If this proves to be the case in reality, then you are justified to complain, because that would be unfair. But one Swallow, does not a summer make. Also, it could be because he's 'defected' from Sky, and VM want him to be impressed. Again, not fair, but makes commercial sense. Let's wait and see before jumping to conclusions. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
What I found out was they offered 10,000 beta testers totally free boxes, but **** sake why new customers, it should have been only existing customers but around 6000 new customers ****
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Re: Virgin Media V6 - Powered by TiVo(new STB)
10,000 beta testing I highly doubt that.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Well it is said to have dual band wifi wow, oh wait I'm not a new customer. If I added a new box for 6.50 a month I might make it onto the beta list but 15 years spending around £13,000 isn't a good enough reason, maybe I'll defect why not
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
There are a couple of people here ranting and raving without knowing any info. I know the facts, and I'm sure the majority of the staff on here do, but I'm not sure what's public and what's not, so I shall keep my mouth shut. But these people ranting should probably calm down, they'll end up giving themselves a heart attack!
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Care to share? If it's out this week surely staff can now enlighten us. |
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Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers |
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What happened to keeping your loyal customer base happy? The previous management did. But one case does not prove that new customers are getting priority |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Screenshot of email from Virgin attached.
There is also a link to website virginmedia.com/mynewbox Very little info on box, but pics of front and back connections. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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http://www.virginmedia.com/shop/camp...-v6-about.html |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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So when is it coming well we still don't know, How much will it cost we still don't know, Can we get more than one we still don't know, What does the software look like we still don't know What 4K content that don't cost any extra on top of our subscription, we still don't know Well done to the new customers, screw existing customers lottery |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.
Doesn't sound all that great really. Only 4k will be Netflix if you pay and free YouTube content. We know it will be the TiVo software we already have. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
It also only mentions an installation and activation fee.
Installation: An engineer installation fee applies (starting from £40 for standard install). Activation Fee: There is an activation fee of £14.99. Doesn't mention anything about an additional monthly fee or even a fee for the box itself. Or will that come later? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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There's also likely to be Amazon 4k content too. |
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http://www.cableforum.co.uk/board/sh...&postcount=201 |
Re: Coming Soon to Virgin Media TV (2016) Vol 2
Below is MediaBoy's original post with my comments in italics. MediaBoy's comments are from August and obviously the marketplace has changed since then.
TiVo A: -1tb -6 tuners -wifi -Allow streaming to one device -Cost £99 with a £12p/m charge. The 1Tb has 4K. I don't think there would be an extra £12pm charge as this is just the standard box. TiVo B: -2tb -6 tuners -Allow you to stream to 4 devices -wifi -4k -Cost £199 with £15p/m charge. I can't see VM selling this for £200, no one would buy it. Information may change. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
£199 for 4K box....wow...that's pretty pricey
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Re: Coming Soon to Virgin Media TV (2016) Vol 2
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The 1tb would need to built into existing VIP as we pay extra current TiVo in bundle. But if they was to say £199 per box I'd go sorry, wait on next price rise , they have no shortage and leave to sky ---------- Post added at 12:02 ---------- Previous post was at 11:59 ---------- Why don't virgin get off there bits and tell us something ---------- Post added at 12:07 ---------- Previous post was at 12:02 ---------- Sky have no increase to package, no extra fee just £99 per box Your Selection Current monthly cost£112.75 Without offers £143.64 What you've added New 12 month minimum subscriptions Sky Q Multiscreen£12 New total monthly cost £112.75 New 12 month minimum subscriptions One-off cost£198 Equipment No cost Sky Q boxes, including the remotes supplied with them, and the Sky Q Hub are loaned to you by Sky at no cost and must be returned when the Sky service they are used with ends. Checkout Personalise your package further But virgin are thinking in august of £200 and also monthly fee reayv |
Re: Virgin Media V6 - Powered by TiVo(new STB)
People get really angered on here don't they , who knows what's the prices will be however they'll have to be competitive with Sky so calm down.:D
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Will you ever stop complaining.... we do know the answer to that one ;) |
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By this I mean that there are costs associated with attracting new customers that aren't present with keeping existing customers happy eg advertising, supplying equipment, staff costs/resources etc. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Donald, are you howling at the moon again..................:D
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Re: Virgin Media V6 - Powered by TiVo(new STB)
When this comes out, if I go through retentions... anybody think I have any kind of a chance on getting a deal to upgrade all 3 of my Tivo boxes?
Im certainly not wanting to pay £200 a box to upgrade 3 boxes... that's £600... beyond a joke. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
This makes an interesting read:
https://techcrunch.com/2016/05/03/wh...-making-sense/ It says that ten years ago, TiVo was hardware play and now it's regarded as software play. When TiVo made the hardware and put their software onto them, I bet they were excellent machines, but now they seem to licence their software to any old box. I think that the problems with the VM TiVo, therefore, do not lie with the TiVo software itself, but the crappy box that VM have used to run it on. Had TiVo made the boxes, things would be a whole lot different. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Well Sky Q still has many bugs including flicker and disappearing red buttons many months on
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I don't think there's anything wrong with VM's manufacturers Samsung and Cisco. Just that like an old PC or phone, they are not powerful enough. I've seen YouView boxes run similarly slow and even hang on Demand 5. ---------- Post added at 10:12 ---------- Previous post was at 10:06 ---------- Quote:
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The faster responses will be very welcome in my house! |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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A hardware spec unable to sufficiently cope with future functionality Software updates too demanding for the hardware. I guess that's on disadvantage of outsourcing your software development - you're not in control of overall strategic direction. My old box started struggling with the Haxe update - was the change from Flash envisaged/considered when the hardware was spec'd? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Virgin Media to launch 4K TiVo box on 30 November....:)
http://www.pocket-lint.com/news/1384...on-30-november |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Hi All
Well V6 box all installed and working. Any questions? |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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V6 is very responsive, moves through guides/channels very fast. Remote slightly smaller than normal Tivo one, but heavier. Platform is called DCX960 Software is 20.5.8.RC8-VMB-11C68 120hours HD Recording (1TB) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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How many tuners are there? and is there a 2TB model V6 box? |
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What are your impressions? Is there a picture based main menu like Sky's? Is it slick and fast? What is the price of the 1TB and the 2TB? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I will be interested a week later to hear what has changed - ie slow down as installing a brand new TiVo is pretty quick it's once it has things on it and is being used after a few days it starts grinding to a halt.
From his previous post he was a new customer so probably paid nothing above and beyond any normal set up price if any at all depending on the bundle. I find it astonishing that 2 months on we don't have an update to all of our TiVos grinding to a halt since the latest software push. Add to that the various 319 error code demand errors and it's all a bit of a mess really. The engineer who came to me a couple of weeks back was talking about it all being in the cloud so quite disappointing it has any hard drive at all if it is just a normal recorder. He stated their preferred install would be to have the SH next to the V6 but if it wasn't then they would supply home plugs to allow the connection. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Tuners in diagnostics labeled 0,1,2,3,4,5 - so 6 in total? ---------- Post added at 15:02 ---------- Previous post was at 14:58 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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It would seem DCX model numbers belong to Arris (they purchased Pace earlier this year) If that's right then the new boxes are built by Pace rather than Cisco and Samsung (so a company who's got a good track record of Sat/Cable boxes) |
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