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-   -   Virgin Media 70, 150 & 200 Mb Upgrades (https://www.cableforum.uk/board/showthread.php?t=33701250)

Jon22 21-11-2015 14:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Superblade7 (Post 35809148)
My speed boost originally said by end of Nov 2015, then Dec 2015 and logged in today and it's now Mar 2016! :shrug:

Might as well just use the usual VM tag line, your broadband speed boost is coming soon ;)

Just had a look at my virgin media and ours has gone to March 2016 as well. I just hope its been put back for work to be completed before releasing the speed boosts.

General Maximus 21-11-2015 14:23

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Jon22 (Post 35809152)
I just hope its been put back for work to be completed before releasing the speed boosts.

it all should have been done before they announced the upgrades were going to start, specially if you say you are going to get most of the country done in 3 months.

Superblade7 21-11-2015 15:10

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35809155)
it all should have been done before they announced the upgrades were going to start, specially if you say you are going to get most of the country done in 3 months.

Spot on General!

I've just been in touch with them about it and asked to lodge a formal complaint about the exact reason you state. They make a big song and dance about it in the media that most customers will be done be end of 2015 and then fail to deliver. No surprise that new customers or existing customers willing to pay extra can benefit from the new 200Mb tier in my area right now.

He originally told me there was no 'free' upgrade on my account and I'd have to wait so I said fine but wanted to proceed with a formal complaint about them yet again failing to deliver on their promises. After a bit of a standoff he spoke with his manager and miraculously managed to 'reward' me for being a loyal customer and provisioned me for the 70Mb.

I appreciate I've now effectively jumped the queue but I hate big companies treating their customers like rubbish. The only way they'll change their ways is for people to fight back and say that we're not putting up with their rubbish!

Bet their Feb 2016 price rises won't get delayed like the speed boosts!

General Maximus 21-11-2015 16:13

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Superblade7 (Post 35809158)
Bet their Feb 2016 price rises won't get delayed like the speed boosts!

you are exactly right dude and I was thinking the same thing. I bet they would soon change their stinky attitude if they were forced to delay price increases for as long as they keep delaying the speed increases.



"Dear Virgin Media, I am working hard to provide you with a reliable and timely payment schedule exclusively powered by Barclays 3.0. Although my previous promised increase of £3.42 was due to start February 2016, I am now delaying it till July 2016. In the meantime you can still enjoy all the benefits of my current monthly direct debit."

Superblade7 21-11-2015 16:46

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35809163)
"Dear Virgin Media, I am working hard to provide you with a reliable and timely payment schedule exclusively powered by Barclays 3.0. Although my previous promised increase of £3.42 was due to start February 2016, I am now delaying it till July 2016. In the meantime you can still enjoy all the benefits of my current monthly direct debit."

:LOL:

Ignitionnet 22-11-2015 13:53

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Gigabit over cable: 32 US DOCSIS channels. Production tier, not a trial.

http://www.dslreports.com/forum/r30186588-

General Maximus 22-11-2015 17:06

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
sweet, hopefully it will be on the horizon in 2018

qasdfdsaq 23-11-2015 11:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35809294)
Gigabit over cable: 32 US DOCSIS channels. Production tier, not a trial.

http://www.dslreports.com/forum/r30186588-

Wohoo, now if we ever get that over here we might finally have a "fibre" service that has a faster upload than my mobile phone.

Then again, maybe not. By that time my mobile will probably have 150Mbps upload speed.

Ignitionnet 23-11-2015 16:34

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35809412)
Wohoo, now if we ever get that over here we might finally have a "fibre" service that has a faster upload than my mobile phone.

Then again, maybe not. By that time my mobile will probably have 150Mbps upload speed.

Don't really need that. The SH3 can deliver 216Mb/s of upload to a segment, so 50Mb uploads shouldn't be too onerous even if not using all 8 channels.

A bit of work to be done first, of course.

Ignitionnet 23-11-2015 19:26

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35809328)
sweet, hopefully it will be on the horizon in 2018

I imagine the 550GB/month cap for combined upload and download would prove problematic.

General Maximus 23-11-2015 20:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
yeah, I know we all love to criticise VM and other isps over here but I think the one thing we take for granted is the absence of usage caps. I have got an english friend who married an American woman last year and moved back over to the US with her and he hates his internet connection. He is one of these guys that plays games for a living, does live streams and stuff and gets paid for it. With the amount of traffic he generates, game patches/updates and everything else, he has to be really really careful that he doesn't exceed his limit every month because if he does he gets charged stupid prices per 10gb.

I love the idea of fibre but any limits need to be proportional to the bandwidth. Luckily when stm was still in place VM imho were very reasonable with the hourly thresholds on the downstream.

Kushan 23-11-2015 20:29

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35809585)
yeah, I know we all love to criticise VM and other isps over here but I think the one thing we take for granted is the absence of usage caps. I have got an english friend who married an American woman last year and moved back over to the US with her and he hates his internet connection. He is one of these guys that plays games for a living, does live streams and stuff and gets paid for it. With the amount of traffic he generates, game patches/updates and everything else, he has to be really really careful that he doesn't exceed his limit every month because if he does he gets charged stupid prices per 10gb.

I love the idea of fibre but any limits need to be proportional to the bandwidth. Luckily when stm was still in place VM imho were very reasonable with the hourly thresholds on the downstream.

I detest hard usage caps, STM is much more preferable to those. If Virgin does ever bring usage limits back, if it's not STM like I will likely be leaving.

qasdfdsaq 23-11-2015 21:03

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35809507)
Don't really need that. The SH3 can deliver 216Mb/s of upload to a segment, so 50Mb uploads shouldn't be too onerous even if not using all 8 channels.

A bit of work to be done first, of course.

Not onerous for the Superhub3 perhaps but that doesn't mean it's not onerous for VM's network. Assuming the current 200:12 ratio we'd still be looking at close to 1000 down before getting 50 up. And my phone should be doing 100Mbps up within the next year.

Kushan 23-11-2015 21:28

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35809600)
Not onerous for the Superhub3 perhaps but that doesn't mean it's not onerous for VM's network. Assuming the current 200:12 ratio we'd still be looking at close to 1000 down before getting 50 up. And my phone should be doing 100Mbps up within the next year.

How long could you use 100Mbps up before obliterating your data cap, though?

jj20x 24-11-2015 02:10

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Superblade7 (Post 35809148)
My speed boost originally said by end of Nov 2015, then Dec 2015 and logged in today and it's now Mar 2016! :shrug:

Might as well just use the usual VM tag line, your broadband speed boost is coming soon ;)

Same here. With this much slippage it doesn't inspire confidence in VMs ability to plan for these upgrades. If the date isn't certain, don't announce it.

Stephen 24-11-2015 02:52

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
It does state in the small print stuff and already mentioned on here that dates can change.

My upgrade happened already. So they are actually working on it.

qasdfdsaq 24-11-2015 14:59

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35809607)
How long could you use 100Mbps up before obliterating your data cap, though?

Dunno, I've got a 5GB data cap and barely use 20% most months, hence I didn't go for the 50GB they offered me.

jj20x 24-11-2015 20:50

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Stephen (Post 35809637)
It does state in the small print stuff and already mentioned on here that dates can change.

My upgrade happened already. So they are actually working on it.

Obviously dates can change, nothing is set in concrete. Announcing the end of November at the beginning of November seems fairly certain, they must have thought that the network was almost ready. Slippage to the end of December, ok.. as you say, dates can change. Further slippage to the end of March? no, that smacks of incompetence. If there was a problem that could lead to a 4 month delay, the November date should not have been announced.

Kushan 25-11-2015 10:45

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35809741)
Dunno, I've got a 5GB data cap and barely use 20% most months, hence I didn't go for the 50GB they offered me.

10mins would kill your 5GB then.

It really doesn't matter how fast your phone is with such paltry data caps. Would be nice if data caps increased on mobile but it seems as though that's never going to happen.

qasdfdsaq 25-11-2015 19:50

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35809906)
10mins would kill your 5GB then.

It really doesn't matter how fast your phone is with such paltry data caps. Would be nice if data caps increased on mobile but it seems as though that's never going to happen.

I disagree.

I needed to download a 2GB game update while out in town last month. I had the choice of 10Mbps free WiFi or 80Mbps over 4G, given the choice of waiting an hour in a WiFi zone or finishing the download on the bus, the latter was infinitely preferable.

Not to mention EE are handing out free SIMs that give you 100GB of free data a month. Even when I had to download a 4GB Windows ISO over 4G, my 5GB allowance is plenty.

beardsley 26-11-2015 16:42

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I have just phoned retentions to negotiate. They offered me an imediate upgrade from 152MB to 200MB and a £10/month price drop. All well and good, but as I still have a SH1, they wanted to charge £20 to deliver a SH2ac. If sky can deliver for around £5, why do Virgin feel the need to change £20.

I said thank ou to the £10/month price drop, but said that I would wait for the automatic speed increase. I assume that the SH1 will be replaced for free then?

If not, I will take it out of modem mode and back into router mode and report a fault when it crashes several time per day.

BenMcr 27-11-2015 09:20

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by beardsley (Post 35810116)
I assume that the SH1 will be replaced for free then?

It'll cost £5.99 when you get offered the speed boost.

beardsley 27-11-2015 09:39

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by BenMcr (Post 35810239)
It'll cost £5.99 when you get offered the speed boost.

Better £5.99 than £20 :)

I wonder why the different postage charges?

buckleb 27-11-2015 16:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
My neighbour has just had their 200mb cable installed, while my upgrade to 200mb has been pushed back to March 2016. Obviously the delay isn't purely technical, as my neighbour now has it, so what could it be?

Ignitionnet 27-11-2015 18:59

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by buckleb (Post 35810329)
My neighbour has just had their 200mb cable installed, while my upgrade to 200mb has been pushed back to March 2016. Obviously the delay isn't purely technical, as my neighbour now has it, so what could it be?

Technical. The local network isn't really ready but the sales guys insist on selling the same tiers nationwide.

General Maximus 27-11-2015 19:55

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
That is happening in most areas now (being pushed back) so why were VM so confident is saying 90% of the country was going to be done by years end if they knew the technical side of things weren't going to be in place in time? I am assuming there is a reason other than marketing otherwise they would have stuck to the same format/rollout schedule as they have done in the past. Something must have been different this time for them to say everywhere was going to be done in one go. I assumed they had got all the downstream capacity upgrades done in the first half of the year and then moved onto the upstream and with qam64 and the three upstream channel groups. (incidentally I lost my qam64 a few weeks ago and I am back to two qam16s).

Kushan 29-11-2015 12:59

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35810004)
I disagree.

I needed to download a 2GB game update while out in town last month. I had the choice of 10Mbps free WiFi or 80Mbps over 4G, given the choice of waiting an hour in a WiFi zone or finishing the download on the bus, the latter was infinitely preferable.

Not to mention EE are handing out free SIMs that give you 100GB of free data a month. Even when I had to download a 4GB Windows ISO over 4G, my 5GB allowance is plenty.

Sure, it's great if you have a one-off big download that month but these days we've all got several big downloads. Surely you agree that it'd be preferable if your 5GB "cap" was less of a cap and more of a soft-limit, whereby after you hit it you just get reduced speeds until next month or something.

qasdfdsaq 30-11-2015 10:19

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35810596)
Sure, it's great if you have a one-off big download that month but these days we've all got several big downloads. Surely you agree that it'd be preferable if your 5GB "cap" was less of a cap and more of a soft-limit, whereby after you hit it you just get reduced speeds until next month or something.

I disagree with your "we've all".

I don't.

Average usage on unlimited plans in the UK is still around 2-3GB/month.

Kushan 30-11-2015 11:17

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35810754)
I disagree with your "we've all".

I don't.

Average usage on unlimited plans in the UK is still around 2-3GB/month.

If you're talking strictly mobile data use, then yes, but you're trying to compare your mobile to your landline speed - if you're going to do that, then you have to compare the usage on both as well. If people used the mobile networks like we use our landlines, you would not be getting close to the speed you do get.

qasdfdsaq 30-11-2015 16:33

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Well yes, I've been saying that myself for several years.

Still doesn't change the fact my mobile phone's upload has been faster than "fibre" for 9 out of the last 10 years.

Kushan 30-11-2015 16:48

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
It does a little, you're comparing two different use cases.

qasdfdsaq 30-11-2015 17:21

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
No it doesn't.

Pierre 30-11-2015 19:45

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by qasdfdsaq (Post 35810807)
No it doesn't.

Is the five minute argument, or the full half hour?

qasdfdsaq 30-11-2015 23:22

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Pierre (Post 35810838)
Is the five minute argument, or the full half hour?

Huh?

Kushan 01-12-2015 08:46

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Pierre (Post 35810838)
Is the five minute argument, or the full half hour?

That was never five minutes!

Jon22 04-12-2015 01:05

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Jon22 (Post 35809152)
Just had a look at my virgin media and ours has gone to March 2016 as well. I just hope its been put back for work to be completed before releasing the speed boosts.

Date has changed again to January 2016. Had a letter last week advising of maintenance work on the 14th December, so perhaps more work is needed.

jj20x 17-12-2015 03:32

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Originally due by the end of November, then the end of December followed by the end of March 2016. Now saying April to June 2016. The level of incompetence with the management of this roll-out is stunning.

Stephen 17-12-2015 08:02

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
How is it incompetency?

Would you rather they just enable it and you have problems?
They have Clearly noticed an issue and need to work on it first. I'd be happier that they are making sure it's being ully resolved.

BenMcr 17-12-2015 09:33

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
My dates have changed from 'between January and March' to 'end of January', so they do go in both directions.

gba93 17-12-2015 10:03

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by BenMcr (Post 35813184)
My dates have changed from 'between January and March' to 'end of January', so they do go in both directions.

Got mine early too !! :)

A Dave 17-12-2015 10:09

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I have just had my date changed to April – June from the previous “by end of January”. Whilst I understand that it would be better if they made sure their system could deliver the increased speeds before enabling them, the impression of incompetency comes from the fact that this is, unless I missed some, the fifth different estimate.

I am increasingly gaining the impression that when they emailed me on 14th September "We're giving you a broadband speed upgrade this autumn” and had stated 90% of customers would receive the increases by the end of the year, nobody at Virgin had taken the slightest trouble to sit down and work out if it was at all likely they could even come close to delivering on their promises.

The fact that I have changed from someone who was reasonably happy with Virgin Media to now querying why I have to give them at least one star out of five for “Overall Satisfaction” rather than zero, must indicate a certain lack of competency somewhere.

jj20x 17-12-2015 15:50

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Stephen (Post 35813170)
How is it incompetency?

Would you rather they just enable it and you have problems?
They have Clearly noticed an issue and need to work on it first. I'd be happier that they are making sure it's being ully resolved.

I don't actually care when it is introduced, that's not the point. The fact that they keep changing the date indicates that VM simply don't have a clue about the state of the network. In terms of planning, this is shoddy. There is a serious failure of project management if dates slip so often.

If they don't actually have a clue about the actual date, why announce it at all?

---------- Post added at 15:48 ---------- Previous post was at 15:45 ----------

Quote:

Originally Posted by BenMcr (Post 35813184)
My dates have changed from 'between January and March' to 'end of January', so they do go in both directions.

Ummm... the end of January is between January and March. With VMs track record for this upgrade, don't hold your breath, it could change a few more times before the upgrade.

---------- Post added at 15:50 ---------- Previous post was at 15:48 ----------

Quote:

Originally Posted by A Dave (Post 35813187)
I have just had my date changed to April – June from the previous “by end of January”. Whilst I understand that it would be better if they made sure their system could deliver the increased speeds before enabling them, the impression of incompetency comes from the fact that this is, unless I missed some, the fifth different estimate.

I am increasingly gaining the impression that when they emailed me on 14th September "We're giving you a broadband speed upgrade this autumn” and had stated 90% of customers would receive the increases by the end of the year, nobody at Virgin had taken the slightest trouble to sit down and work out if it was at all likely they could even come close to delivering on their promises.

The fact that I have changed from someone who was reasonably happy with Virgin Media to now querying why I have to give them at least one star out of five for “Overall Satisfaction” rather than zero, must indicate a certain lack of competency somewhere.

Indeed, exactly the point I was making.

chrispy2000 21-12-2015 07:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Mine was original October then November, December, end of March. Then a couple of weeks ago when signing into my account there was a message say my FREE upgrade was ready all I had to do was apply I thought I already had, but did and got a message saying it would be ready in 48 Hours.
The next day I got a letter from VM saying as from February my bill will go up by £3.99 a month. Well there goes my FREE upgrade.

Seasons Greetings from Virgin Media. Giveth with one hand and Taketh with the other.

Gavin78 25-12-2015 20:00

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Mine was november then went end of march....a few weeks ago it went to end of january then i checked yesterday and it now says end of april....so who knows. It was only back in November i could upgrade to 200mb for £1.56 extra on my bill per month but that seems to have gone now

Ken W 26-12-2015 10:10

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Gavin78 (Post 35814386)
Mine was november then went end of march....a few weeks ago it went to end of january then i checked yesterday and it now says end of april....so who knows. It was only back in November i could upgrade to 200mb for £1.56 extra on my bill per month but that seems to have gone now

when VM first announced the speed in my increase as quoted as Sept 2015 now it is Sept 2016.

My bill is increasing by £3.99 from Feb 2016!

Mr K 26-12-2015 13:18

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I've gone from 50, 100, to 150mb in the last few months - and only because it worked out cheaper on my package. Can honestly say its made no difference to my web experience. Doubtless I can download a music track in 2.1 instead of 2.2 seconds but that hasn't changed life...

All a bit pointless since it went above 20mb, which enough for 99% of people. Become a bit of my speed test is faster than yours 'Top Gear' mentality game. Look at the numpties that put speed test results in their signatures - surprised they don't add the size of their small manhood's too....

Ignitionnet 26-12-2015 14:29

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Mr K (Post 35814432)
All a bit pointless since it went above 20mb, which enough for 99% of people. Become a bit of my speed test is faster than yours 'Top Gear' mentality game. Look at the numpties that put speed test results in their signatures - surprised they don't add the size of their small manhood's too....

*Snigger* you win Boxing Day.

>20Mb is I would say important for more people than 1%, though certainly not all that many need it for much more than downloading dodgy material faster, especially as you get up to 50Mb and beyond.

Those Linux ISOs are very important torrents, and the faster those newsgroups can be 'read' the better. Oddly many don't mind paying for newsgroup accounts and higher tier broadband but object to paying legitimately for content.

I do of course exclude the uber-chavs who either run with the lowest tier or negotiate others as cheaply as possible and refuse to use VPNs or third party Usenet but use VM's own Highwinds server and torrents ;)

I also exclude those who download TV shows for the most part; that's actually largely legitimate and those cannot be purchased in a lot of cases as they may not be available.

Those assembling modern movie collections and video games on the cheap, paying out hundreds for several terabytes of storage, though...

And, yes, putting speedtest results in signatures or avatars is somewhat weird. I only did it for a time to annoy some people but those who obsessively keep it up to date with their latest tiers and measure their manhood (I've never seen a woman do it) by their broadband are entertaining. To each their own.

Happy Boxing Day everyone :)

Gavin78 27-12-2015 11:27

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Or it might be for legit stuff like steam and EA store which games like GTA 5 are over 70gig to download. On top of that I have the steam link which stream's games to the TV so the faster the better to stop lagging

jungleguy 27-12-2015 15:33

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Mr K (Post 35814432)
I've gone from 50, 100, to 150mb in the last few months - and only because it worked out cheaper on my package. Can honestly say its made no difference to my web experience. Doubtless I can download a music track in 2.1 instead of 2.2 seconds but that hasn't changed life...

All a bit pointless since it went above 20mb, which enough for 99% of people. Become a bit of my speed test is faster than yours 'Top Gear' mentality game. Look at the numpties that put speed test results in their signatures - surprised they don't add the size of their small manhood's too....

I have to agree, with a 20mb connection I could download an HD movie from iTunes quicker than I can watch it, and that's enough for me, but Virgin have priced my package in such away that I have the 150mb because its cheaper!!!, its like owning a Ferrari in a metropolis. I personally think the 50 mb connection is plenty fast enough for the majority of users. Sure, students, online gamers, day traders, and professional gamblers will want the fastest connection, but they only represent a small proportion of the market. Speed hikes by VM justify their price rises......although the majority are not interested.

Ignitionnet 28-12-2015 01:46

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Gavin78 (Post 35814504)
Or it might be for legit stuff like steam and EA store which games like GTA 5 are over 70gig to download. On top of that I have the steam link which stream's games to the TV so the faster the better to stop lagging

Rare you download games, though. Unlikely to be purchasing several a month and in my experience download speeds on these services are somewhat variable.

You do know Steam Link is streaming from PC to TV via your home network, so not using your broadband at all, right?

Gavin78 28-12-2015 12:30

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35814571)
Rare you download games, though. Unlikely to be purchasing several a month and in my experience download speeds on these services are somewhat variable.

You do know Steam Link is streaming from PC to TV via your home network, so not using your broadband at all, right?


No I wasn't aware actually, from some of the comments I read BB speed was also a factor...but I could have read it wrong...I've only used it a short while and noticed wireless was a but naff even on the 5ghz band so have got a ethernet cable but not had it running yet.

Only tried it a few times

As for steam games I've got over 100 but I have to agree it is only a few that are 40gig plus in size most are under 10 gig. Not sure if I have ever seen steam max out my 152mb BB. but if it works out cheaper to drop down in price to 150mb then I will.

Ignitionnet 28-12-2015 13:27

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Gavin78 (Post 35814593)
As for steam games I've got over 100 but I have to agree it is only a few that are 40gig plus in size most are under 10 gig. Not sure if I have ever seen steam max out my 152mb BB. but if it works out cheaper to drop down in price to 150mb then I will.

That's it really - newsgroups and well seeded torrents are some of the few things that'll actually deliver 200Mb+ reliably :)

Upload is big for me due to working from home. I also use VoIP and WebEx extensively. Ideally I want to never max out my broadband despite a lot of streaming and other activities happening simultaneously.

I use WAN optimization at home which helps but I have a business service for a good reason and will be taking the 300Mb VMB service when delivered here but I'm in the minority - lucky buggers who work from home.

You alright by the way? Unsure which bit of the city you're in, hope you and yours weren't affected by the floods :(

Gavin78 28-12-2015 19:12

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I'm ok thanks, I'm seacroft so wasn't affected by any of the floods...drove past woodlesford yesterday and that was pretty bad. The bridge was passable but the area looked like something out of the lake district.

Skie 28-12-2015 20:43

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Steam is more than capable of saturating my 152, typically hits 18MB/sec.

Ignitionnet 29-12-2015 10:11

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
So not actually saturating your 152 given it's capped at 168 and delivers about 20MB/s after overheads.

Pedantry aside I am sure it can at times, though, when servers aren't too busy especially.

Skie 29-12-2015 17:02

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Heh, not quite but near enough. Getting 19.2 atm.

I've never really had poor speeds from steam in recent years, not since the client properly started using the nearest content servers. Their stats make interesting reading too. Click on the UK to see the ISP average speeds: http://store.steampowered.com/stats/content/

Students!

Ignitionnet 30-12-2015 00:35

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Sadly that page requires Flash. I don't do Flash but thanks for the information!

qasdfdsaq 30-12-2015 02:46

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Mr K (Post 35814432)
- surprised they don't add the size of their small manhood's too....

I used to but the service I used for it got overloaded and stopped working BECAUSE IT WAS TOO BIG.

Kushan 30-12-2015 08:49

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35814817)
Sadly that page requires Flash. I don't do Flash but thanks for the information!

One of the reasons I like having Chrome side-by-side with Firefox. Chrome for Flash, Firefox for everything else.

1andrew1 30-12-2015 10:27

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I assume one of the benefits for VM of faster speeds is increased capacity, hence why some users have found it cheaper to upgrade their speeds.

wildfruit 30-12-2015 23:52

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Been put on 200mb from 152. Currently getting 191mb down on speed test 20-25MB downloads on steam so that is just right :)

SnoopZ 03-01-2016 14:53

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I think Virgin haven't got a clue about the planned rollout schedule, most people are meant to be upgraded before the end of 2015, this is clearly not happening judging by the spread of complaints about this on this forum alone.

My upgrade as of last week was meant to be between April and June 2016 but i have now just checked and i can activate it now if i wish.

General Maximus 03-01-2016 16:21

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Just checked mine hoping for the same but no luck. It went from end of November 2015, to Jan-March 2016, April to June 2016 and now it says by end of Feb. Do you think they did a lucky dip for Christmas and pulled a month out of a hat?

Mr K 03-01-2016 16:48

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35815417)
Just checked mine hoping for the same but no luck. It went from end of November 2015, to Jan-March 2016, April to June 2016 and now it says by end of Feb. Do you think they did a lucky dip for Christmas and pulled a month out of a hat?

It'll be whatever to keep you hanging on and paying each month. They promised the vast majority would be done before the end of 2015, so you and all the others must be isolated cases ; )
Ask them if they'll postpone your price increase until they give you your 'free' upgrade.

SnoopZ 04-01-2016 11:19

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Manually rebooted this morning still no update then 10mins later it rebooted itself now on 150, i will now consider downgrading eventually to save money.

David-T-Rex 04-01-2016 12:29

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Just had my SH2 delivered today - Upgrade earlier than the original date
Getting over the full speed down and over the full speed up. Very happy.
I am on the 200 Mb/s as I work a lot from home and need decent upload speeds to the work server

tweetiepooh 04-01-2016 12:48

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
My Sam Knows December average download is 191Mb so not too bad (low is now 47Mb, high is 210Mb) - my low used to be in the single digit area. Lowest speed also coincides with largest packet loss so could have had service issue at that point.

Ignitionnet 25-01-2016 20:21

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
https://www.virginmedia.ie/broadband...ile-world.html

https://www.virginmedia.ie/broadband...nd-speed-test/

360Mb down, 36Mb up in Ireland. Sweet.

ileikcaek 25-01-2016 20:38

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Are you kidding me, the gap grows even wider... About time VM UK pulled their finger out.

General Maximus 25-01-2016 20:43

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35818875)

wtf! For €30!!!!!

Ignitionnet 25-01-2016 20:45

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by ileikcaek (Post 35818880)
Are you kidding me, the gap grows even wider... About time VM UK pulled their finger out.

No point. Very little competition and even less desire on the part of most to pay. :)

---------- Post added at 20:45 ---------- Previous post was at 20:44 ----------

Quote:

Originally Posted by General Maximus (Post 35818884)
wtf! For €30!!!!!

Price after 4 months €60

ileikcaek 25-01-2016 21:09

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35818884)
wtf! For €30!!!!!

€60 after three months but that's £45.70 ish, about what I'm paying right now for 200Mb and phone, so we are getting ripped off in my opinion.

Some claim they can do such packages in Ireland because the network is tiny compared to the UK's but it has obviously had more investment than the UK network has, I hope that Liberty Global ramps up the investment in the UK and don't charge us outrageous amounts of cash compared to their other divisions.

It just seems like there's a lack of competition in the UK right now.

Stop It 26-01-2016 08:11

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by ileikcaek (Post 35818893)
€60 after three months but that's £45.70 ish, about what I'm paying right now for 200Mb and phone, so we are getting ripped off in my opinion.

Some claim they can do such packages in Ireland because the network is tiny compared to the UK's but it has obviously had more investment than the UK network has, I hope that Liberty Global ramps up the investment in the UK and don't charge us outrageous amounts of cash compared to their other divisions.

It just seems like there's a lack of competition in the UK right now.

Well, you have to look at the full picture.

VM Ireland TV package is weaker, and to get the likes of BT Sport to match the XL Package, you're looking at €115 or £85 which is not competitive with Big Kahuna (And new customers get 12 months cheaper, rather than 4 there).

On a personal note, my package, which is based on an old special offer, is £25 more expensive on VM Ireland WITH their special discount. Yes, the higher speed is nice, but frankly I don't need it! There is just as much competition in the UK as Ireland so I don't really see your point there?

Kushan 26-01-2016 08:59

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
The big factor for me in terms of prices is that Line rental absolutely ruins in. I'm hoping that with the new regulations about not displaying line rental price, combined with the VoIP offering, Virgin will drop the necessity of line rental just to get the best deal.

I'd rather the price of broadband increased a little bit but meant dropping line rental entirely. Then prices would be overall cheaper and a bit in line with my (literal) Irish cousins.

Stop It 26-01-2016 09:09

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35818929)
The big factor for me in terms of prices is that Line rental absolutely ruins in. I'm hoping that with the new regulations about not displaying line rental price, combined with the VoIP offering, Virgin will drop the necessity of line rental just to get the best deal.

I'd rather the price of broadband increased a little bit but meant dropping line rental entirely. Then prices would be overall cheaper and a bit in line with my (literal) Irish cousins.

Well, another factor is the exchange rate.

Only a few years ago there was almost parity between the £ and €. I don't think anyone here would've been calling a package price of £115 a month for a Big Kahuna package or even £60 a month just for broadband a decent price!

That said, I agree that Line Rental in this day and age is becoming a bit of a farce. I have unlimited calls on my mobile and have 0 interest in my Landline yet there it stays. The sooner VOIP can work, dropping the need for the separate line, the better.

heero_yuy 26-01-2016 09:21

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Stop It (Post 35818933)
That said, I agree that Line Rental in this day and age is becoming a bit of a farce. I have unlimited calls on my mobile and have 0 interest in my Landline yet there it stays. The sooner VOIP can work, dropping the need for the separate line, the better.

Bear in mind that in a power cut or similar situation VOIP as likely won't work and if the mobile network is also down only the battery backed up conventional phone network would be the only way of contacting the emergency services

Stop It 26-01-2016 09:55

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by heero_yuy (Post 35818935)
Bear in mind that in a power cut or similar situation VOIP as likely won't work and if the mobile network is also down only the battery backed up conventional phone network would be the only way of contacting the emergency services

If I'm honest, if BOTH of those happened at once, I think dialling 999 would be the least of my worries.

An area wide power cut which knocks out the local mast would also likely knock out the local exchanges too, rendering a landline useless too would it not? Anyway, considering this is a hypothetical that hasn't happened to my knowledge in my area in living memory, I think I can live with that.

MrIca 26-01-2016 09:55

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35818875)

Any reason why the faster speeds always seem to launch in Ireland first?

Someone mentioned the network being tiny in Ireland. Probably is, but I've read many times that a much higher percentage of the country is cabled, compared to the UK

heero_yuy 26-01-2016 10:55

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Stop It (Post 35818937)
If I'm honest, if BOTH of those happened at once, I think dialling 999 would be the least of my worries.

An area wide power cut which knocks out the local mast would also likely knock out the local exchanges too, rendering a landline useless too would it not? Anyway, considering this is a hypothetical that hasn't happened to my knowledge in my area in living memory, I think I can live with that.

Telephone exchanges have always had stand by battery power (48V) in the event of a power outage.

Stop It 26-01-2016 11:21

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by heero_yuy (Post 35818947)
Telephone exchanges have always had stand by battery power (48V) in the event of a power outage.

Fair enough.

spiderplant 26-01-2016 12:08

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by MrIca (Post 35818938)
but I've read many times that a much higher percentage of the country is cabled, compared to the UK

Only four cities are cabled. http://www.libertyglobal.com/oo-ireland.html
Perhaps you'd read about their MMDS coverage, which provides TV to rural areas?

Also, broadband is only available to 88% of cable homes passed.

tweetiepooh 26-01-2016 12:11

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Or if your mobile signal is so poor you use a femto cell to route the mobile calls over your BB, then in a power cut you need that land line to call the power company to report the cut as well as 999 calls.

qasdfdsaq 26-01-2016 12:27

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by heero_yuy (Post 35818935)
Bear in mind that in a power cut or similar situation VOIP as likely won't work and if the mobile network is also down only the battery backed up conventional phone network would be the only way of contacting the emergency services

God I hate this alarmist dribble being repeated over and over.

Mobile masts have battery backups and there are more of them.

Not to mention, chance of a power cut: 0.05%

Chance of needing to dial 999: 0.0001%

Chance of both happening at the same time: 0.05% x 0.0001% = NaN.

---------- Post added at 12:27 ---------- Previous post was at 12:24 ----------

Quote:

Originally Posted by tweetiepooh (Post 35818961)
Or if your mobile signal is so poor you use a femto cell to route the mobile calls over your BB, then in a power cut you need that land line to call the power company to report the cut as well as 999 calls.

Then the 1% of people who have no mobile coverage can keep their landlines. The remaining 99% however, can make their own choices.

Ignitionnet 26-01-2016 13:08

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by tweetiepooh (Post 35818961)
Or if your mobile signal is so poor you use a femto cell to route the mobile calls over your BB, then in a power cut you need that land line to call the power company to report the cut as well as 999 calls.

That is the case for me, however you may like to know that VoIP services being used to replace landlines require battery backup across all mains-powered components to permit such calls for a time.

You guys will be getting quite familiar with such things as you continue your FTTP deployment.

https://www.youtube.com/watch?v=AKxR...hannel=Verizon

---------- Post added at 13:08 ---------- Previous post was at 13:03 ----------

Quote:

Originally Posted by MrIca (Post 35818938)
Any reason why the faster speeds always seem to launch in Ireland first?

When Liberty Global bought the cable network from ntl they rebuilt it as most of it couldn't handle 2-way services and most of the bits that could it would be generous to say weren't up to the task for the longer term.

Virgin Media Ireland compete with Eircom and the Vodafone/ESB FTTP joint venture. They have to be a bit more aggressive to keep up.

qasdfdsaq 26-01-2016 16:03

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Oh. I thought they relaxed the requirements for BBUs on FTTP CPEs.

Are VM planning on running backup power to all active coaxial network components too? Guess they have to, for BBUs in CPEs to be of any use.

JPAC 15-02-2016 10:17

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Anybody want to guess what the next three speeds will be? :monkey:

heero_yuy 15-02-2016 10:23

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
1 Attachment(s)
http://www.cableforum.co.uk/board/at...8&d=1455531721

:D

Attachment 26488

Superblade7 15-02-2016 11:15

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by JPAC (Post 35822061)
Anybody want to guess what the next three speeds will be? :monkey:

Hmm, that'd be as easy as 1, 2, 3! (hundred that is ;)). Although to be fair, it's now getting towards speeds that most general consumers don't really care about and will see little difference.

I've never had a problem with VM to date but I read on here about many areas with over utilisation, etc. I think they'd be better off working towards getting everyone a much more reliable and stable connections than pressing ahead with more willy waving of headline speeds.

SnoopZ 15-02-2016 11:31

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
The speeds we have now, i would say most people would be happy with unless they want alot more upload or they're those e-penis types.

Kushan 15-02-2016 15:04

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
The speeds we had a year or two ago I would say most people would be happy with. The fact that the vast majority of customers are on the L package I think is proof of this.

I agree I can see the tiers going to 100/200/300 and I expect after that Virgin will stick with doubling of speeds, since G.Fast is going to be eventually doing ~500Mbit, Virgin will almost certainly want 600 or above.

spiderplant 15-02-2016 15:58

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35822106)
The fact that the vast majority of customers are on the L package

Source?

Kushan 15-02-2016 16:10

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by spiderplant (Post 35822120)
Source?

They regularly release subscriber numbers:

http://www.ispreview.co.uk/index.php...and-boost.html

Quote:

Elsewhere Virgin Media reported that 36% of their 4.9 million cable Internet subscribers were taking speeds of 100Mbps or higher, which is up from 28% at the end of 2014 when only the UK was being considered.
They now include VM Ireland customers in that statistic, so it's skewed in favour of higher tiers but even at that about 2/3 of customers are on less than 100Mbit (i.e. L or lower).

Synthetic 16-02-2016 09:50

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
It'd be nice to see them at least matching VDSL2 upload speeds before increase the downloads any further on residential packages

japitts 16-02-2016 13:00

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Superblade7 (Post 35822080)

I've never had a problem with VM to date but I read on here about many areas with over utilisation, etc. I think they'd be better off working towards getting everyone a much more reliable and stable connections than pressing ahead with more willy waving of headline speeds.

+1 to that. Or at the very least, putting a little more effort into staying ahead of congestion in given areas before it hits again. On both legacy and Tivo broadband.

pip08456 16-02-2016 13:54

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
When I was last with VM i was on the 50Mb service and after a rocky start with quick resolution, never had a problem. 50Mb was more than enough for my needs.

Now though I know my area is suffering severe congestion so I wouldn't be a happy chappie if I was still with them.

IMHO better to increase available bandwidth for existing customers at present speeds and forget willy waving headline speeds (at least until congestion problems have been resolved and a degree of resiliance built in).

An upload increase would be most welcome too.

Kushan 16-02-2016 13:56

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
50meg was amazing when it first launched, it was the only DOCSIS3 service and hardly anyone had it, being the top tier.

pip08456 16-02-2016 14:14

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Kushan (Post 35822252)
50meg was amazing when it first launched, it was the only DOCSIS3 service and hardly anyone had it, being the top tier.

Could not agree more!

My 50Mb service was still good when 100Mb was rolled out (with that god awful SH1 that got me banned from here for a while!).

:D:D:D:D:D

jb66 16-02-2016 20:48

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by pip08456 (Post 35822259)
Could not agree more!

My 50Mb service was still good when 100Mb was rolled out (with that god awful SH1 that got me banned from here for a while!).

:D:D:D:D:D

Are we allowed to call it a superdud now the sh2 and 3 is out?

pip08456 16-02-2016 21:07

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by jb66 (Post 35822348)
Are we allowed to call it a superdud now the sh2 and 3 is out?

Now I realise why I got banned. I used to refer to it as the ******hub and then when I went to SH after a warning or two the mod read my mind and knew what I meant.

No I won't say which mod.

:D:D:D:D:D:D

Ken W 16-02-2016 22:02

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
My speed increase has changed form Jan 2016 March 2016 to June 2016.:(


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