Re: TiVo Update/Netflix
 

Well i got a phone call today to say i will not be getting my 6 months Netflix as i have Loyalty Discounts. But they did give me £5 off for 6 months so not too bad.

Loyalty Discount. £9 until 2015

6 months £5 until May 2014

:)

Re: TiVo Update/Netflix
 

Had more chance to check this out this evening - with just 1080i as output from the Tivo there is definitely a difference to the internal scaling applied by Tivo with this release when it's up-scaling.

Re: TiVo Update/Netflix
 

Interesting. Any reason why?

Re: TiVo Update/Netflix
 

Got the update on the 15th finally - speed is vastly improved, still some menu screens in SD though that's the only negative so far.

Re: TiVo Update/Netflix
 

Got offered the same deal when I rang yesterday:
£5 off for six months (on top of loyalty discount) = £30
1 month free NetFlix trial + 5 months @ £5.99 = £29.95

So effectively 6 months free NetFlix :D

Re: TiVo Update/Netflix
 

What I find really annoying and patronising is that Netflix Tivo doesn't have all the film genre, ie those that contain highly sexual content. This includes Steamy, Foreign and Gay and Lesbian.

Many viewers are adult and households with children will not have told their children the PIN. I find this nannying quite offensive and demeaning.

A work-around is to select films from such genre via your PC browser by adding them to your list in personalisation. Examples and comprehensive lists from these genre appear or get suggested by the TIVO app.

Netflix apps in Android, PS3, Wii, iPad, Internet TVs and Windows 8 and 8.1 do not appear to have the same restrictions as the Virgin Tivo app.

Re: TiVo Update/Netflix
 

Anyone received the 6 month free code yet?

Re: TiVo Update/Netflix
 

Deleted

Re: TiVo Update/Netflix
 

Sorry if this has been mentioned before, if you experienced problems like slow response of switching between channels or menus with this update like me, just reboot your TiVo box, hay presto it then works fine! :)

Finally a dumb question about this energy saving feature, is it just for forgetfull or lazy people who don't put their box in standby mode when not watching TiVo, as if you put your box in standby anyway you are not saving any more energy after this update?

Re: TiVo Update/Netflix
 

I rang VM yesterday to activate my free 6 months and was promised the code within "30 minutes". No sign of it yet and judging by the comments posted here it's going to be a long wait.

Re: TiVo Update/Netflix
 

It's to save energy, apparently turning a TiVo box off will save the planet. Also when it's put in standby it's using considerably less power than it was before the update, because it stops the hard drive spinning and it doesn't buffer anymore.

Re: TiVo Update/Netflix
 

Thanks for that, now I won't feel as guilty in switching on another bar on the electric fire:D

Re: TiVo Update/Netflix
 

Nothing yet as l was told it would arrive via email in five working days.

Re: TiVo Update/Netflix
 

Ha ha, my fires are on full blast sod the planet it's freezing up north.

Re: TiVo Update/Netflix
 

There have been many changes to the video processing to allow it to support all the Netflix video formats. Also some people experienced the picture being cropped on the left-hand edge, so an adjustment was made for that. You may be seeing a side-effect of one of those changes.

---------- Post added at 11:20 ---------- Previous post was at 10:32 ----------

There's something odd about the way Netflix chooses genres, but I don't think TiVo is to blame. On both TiVo and PC, I get Foreign and Gay & Lesbian, but not Steamy. On iPhone I only get Foreign. I turned the Parental Control slider up to the max, but I can't see that anything has changed.

Can anyone explain?

Re: TiVo Update/Netflix
 

Voucher code:

VIRGINMEDIANETFLIXTIVOONLYSIXMONTHSFREE(NOTREALLYF REE)PLUS12YEARRECONTRACTPLUS6.7% MINIMUMPRICERISEPERYEARCODE

Re: TiVo Update/Netflix
 

Spacebar not working? Also it's 12 months not 12 years. For people already on Premier or vip pack or thinking of upgrading/joining then this indeed is a very good offer.
For someone like me on M+ then i'm better of just paying the £5.99p/m to Netflix.

Re: TiVo Update/Netflix
 

Yes the picture processing changes think I've noticed a few things too. Weirdly maybe , to me the best picture is with 1080 and 1080p only engaged. I know 1080p is meant to only have any effect with Netflix. But to my eyes the TiVo picture looks bettter with both engaged rather than just 1080 only. Maybe just be placebo though or more to it , spiderplant any tricks where the best pic is at now then ?

---------- Post added at 12:29 ---------- Previous post was at 12:24 ----------

Oh an before this update I was only using the TiVo with just 1080 engaged.

Re: TiVo Update/Netflix
 

I'm not aware of 1080p affecting anything but Netflix, but there are so many complexities to video processing that I couldn't rule it out.

Re: TiVo Update/Netflix
 

Has anyone received their six months free code yet?

One of the list on mine is "Teen Movies with a Strong Female Lead"

May pop down to HMV and ask for the Teen Movies with a Strong Female Lead section...

Re: TiVo Update/Netflix
 

http://www.huffingtonpost.com/2013/0...n_2813921.html
http://www.theawl.com/2012/03/43-inc...ecommendations

Re: TiVo Update/Netflix
 

Definitely can't explain. I don't get Foreign or Gay Lesbian or Steamy on my Tivo, except when I use the workaround I described.

Another issue is that the only profile I get on Tivo is my own. The profiles of my wife and 2 younger children, whilst present via my browser, do not appear in Tivo.

Re: TiVo Update/Netflix
 

As I believe spiderplant has said elsewhere on here, profiles will come, it's just there were some issues with it so an earlier version of the app is the one currently available

Re: TiVo Update/Netflix
 

Switching channels seems to be a lot faster too, but picture quality when using Netflix is definitely making the most of my TV now.
The quality is brilliant when streaming the "Super" HD titles.

Re: TiVo Update/Netflix
 

Maybe when they do replace this one and add one with profiles, it will be the new interface that has just launched?

Re: TiVo Update/Netflix
 

Not sure on that. I'm sure I read somewhere that Netflix weren't bringing the new interface to TiVo until 2014, so there may be a middle update for VM boxes

Re: TiVo Update/Netflix
 

Chad may be interested to know that part of the update was an improvement to suggestions. And my TiVo has just recorded a film!!!

Re: TiVo Update/Netflix
 

How has everyone managed to bag the 6 month TiVo deal then? Just renew for another 12 months?

Re: TiVo Update/Netflix
 

Apparently, the new Tivo Romario has just got the new interface. The bitrate info has disappeared on the new interface on the Romario, which is disappointing IMHO.

Re: TiVo Update/Netflix
 

Dont you mean Roamio :D

Re: TiVo Update/Netflix
 

Yep; thought about checking the proper name but couldn't be bothered :D

I knew the important ;) people would know what I meant!

Stupid name anyway IMHO :)

Re: TiVo Update/Netflix
 

After i got the update i had to reboot to get the Netflix app - my menus still seem rather slow. Will it help to do another reboot?

Re: TiVo Update/Netflix
 

Yeah I would reboot mate, won't hurt.

Re: TiVo Update/Netflix
 

You won't get the same menu speed you get from a games console, but its not bad I guess - about on par with the normal Tivo menus (which aren't top tier either, but not annoyingly slow).

Re: TiVo Update/Netflix
 

Is that one of Beckham's kids:rolleyes:

Re: TiVo Update/Netflix
 

Not too impressed with the new Netflix app on my Xbox 360 - it looks better but we've actually lost a few features from the old version, like not being able to bring up episode info for the currently playing episode. There's also no way now to see if the content is actually playing in HD.

Re: TiVo Update/Netflix
 

Very variable picture quality when streaming Netflix on Tivo. Was watching the Hobbit lat night (Saturday 8PM onwards) and it was really struggling to get to even 720 let alone 1080p - most of the time it was at 480 which is very disappointing. Certainly won't be going beyond the 6 month free trial period if this doesn't improve. Hemel HP23 area.

I noticed last night from 7pm that a super hd film, The Princess & The Frog, mostly stayed at 720p, jumped to 1080i for a few minutes but returned to 720p. I also watched Charmed around 10.30pm which played at 420 SD according to the info button which was like watching a poor Youtube video.
Teesside got Netflix just before the roll out started, last saturday we watched 2 super hd movies back to back without any loss of picture quality.

Re: TiVo Update/Netflix
 

Is there anyway to tell what res Downton Abbey should be? My wife is watching it and it's only in 380SD!

Re: TiVo Update/Netflix
 

At parents now , were fluctuating between 480SD 1.7Mbps and 720 HD 2.3Mbps on a Super HD title when pressing the info button.

Re: TiVo Update/Netflix
 

Depends some tv's with tell you the res of what's on screen my LG does by pressing the info button.

Re: TiVo Update/Netflix
 

Thanks for the info. Yes 380SD info was via the info button. Guessing there is congestion on the link the internal modem is using then, not good. Assume this is segmented from the main broadband network?

Re: TiVo Update/Netflix
 

Will be fine when people hqve used their months free trial and the numbers using the service drop dramatically.

Re: TiVo Update/Netflix
 

Let's hope so, just trying the Hobbit and have managed to get it to go up as high as 480SD :erm: At least I can watch on the PS3 in the living room

Re: TiVo Update/Netflix
 

Has anyone had any issues after latest Tivo upgrade , lost any recordings? I have lost some recordings that I had not watched and not found them in the Deleted list either!!



This is disappointing and annoying , just wondered if anyone else had the same?



Virgin TV Admin - any ideas why this has occurred?

Re: TiVo Update/Netflix
 

Not seen any reports of that happening, but you'd be best to report it on the official support forums.

http://community.virginmedia.com/t5/TiVo/bd-p/Tivo

---------- Post added at 20:31 ---------- Previous post was at 20:28 ----------

Ignore that, I seen you already have.

Re: TiVo Update/Netflix
 

Seems to be fine here.
Picture quality is superb!

Re: TiVo Update/Netflix
 

Yes mate, you will have to lose any loyalty discounts to get it though. So you may not benefit financially form the six month deal.

Re: TiVo Update/Netflix
 

Brilliant move by Virgin. Really stealing a march on Sky.

Netflix for 6 quid a month. Steal.

Re: TiVo Update/Netflix
 

Same price as everyone pays though. . Not as if its discounted through virgin.

Re: TiVo Update/Netflix
 

Yes it is, there is a six months discount.

Re: TiVo Update/Netflix
 

ah cheers harry good to know. i get ten pound off a month loyalty discount so i doubt it'll be worth it to be honest

Re: TiVo Update/Netflix
 

Not for everyone, what about the loyal customers who happen to have a discount on their account for re-contracting with VM.

Re: TiVo Update/Netflix
 

In my opinion, there should not be any form of loyalty discounts ... everyone should pay the same price.

Stands back and waits for the comments .....

What I mean by this is that either Virgin do not make any form of profit, or we are grossly overcharged.

Re: TiVo Update/Netflix
 

The Netflix offer is itself an offer to get people to recontract.

You've already done so and in addition, as you've said yourself, your offer is better than the Netflix one.

http://www.cableforum.co.uk/board/35644330-post594.html
Offers VM do aren't random, they are there to achieve specific business goals, so I don't see why there is an expectation that you can always stack them up.

Re: TiVo Update/Netflix
 

Agreed, but they could have added that alongside the discount for re-contracting, they did it with Spotify when that launched.

Re: TiVo Update/Netflix
 

I think they do loyalty discounts purely to keep customers who have stayed with them for several years now. It's becoming the norm now for customers to be jumping ship from sky to virgin to get 12 month cheap deals. If virgin offer a loyalty discount in the longer run for them its better for business.

I could say to virgin "well sky are offering me free broadband for a year but its hassle to leave what can you do" "well how about a tenner off your bill?" it just makes sense to keep long term customers from becoming "bed hoppers"

Another question: what have VM got from the netflix deal other than being able to say they offer it?? This just seems to be a great deal for netflix being able to offer their services to more customers??

Re: TiVo Update/Netflix
 

I agree with you over the current situation. The so-called 'loyalty' discounts are, in my opinion, the exact opposite.

I have advocated for some time proper loyalty discounts, applied to all who fit the criteria. Say £5 discount for 5 years continued business, £10 for 10 years, etc.

No discounts for threatening to leave or saying I'm hard up or .......

Interesting that Nationwide have just such an account for their loyal savers with a higher rate for those with 5, 10 or 15 years continuous custom.

I guess not the kind of comment you were expecting but I, too, will sit back and wait for the flaming.

Re: TiVo Update/Netflix
 

Actually, this is the exact reason I meant ... I'm all for long standing loyalty discounts, but IMO, these should be automatically applied along the lines of what you stated.

To call and say I am leaving or give me a cheaper deal, well, Virgin should call their bluff.

Anyway, how often is Netflix updated with new content ? - We have taken out the 6 month Free offer. I have no plans to leave Virgin, so recontracting for a year is not a problem.

Re: TiVo Update/Netflix
 

I'd like that, £25 discount coming my way then :)

Re: TiVo Update/Netflix
 

I agree with you both.

I wish VM would name a price for a service and you either take that service at that price or you don't. If all discounts were discontinued, then the overall price of those services could come down. A loyalty discount related to the number years of being of a customer does make sense though.


But sadly, the days of non bartering over price, have long gone and you either take part in the game or loose out by paying full price.

---------- Post added at 11:50 ---------- Previous post was at 11:49 ----------

http://uk.istreamguide.com/

Re: TiVo Update/Netflix
 

I'd agree with that to be honest. I don't know whether virgin don't follow that at the moment tho??? i've been with virgin/telewest since 2000. I was given £10.00 p/m off about a year ago after hearing people mention it on here.

i dont think they'd give loyalty bonuses to people who have been with VM for less than 3 years???

Re: TiVo Update/Netflix
 

....but only if you tell me truthfully that you've always paid full list price and never 'negotiated' a discount for any reason.;)

---------- Post added at 12:16 ---------- Previous post was at 12:14 ----------

You imply that you had to ask. In my system, everyone entitled would get it, not only those that ask.

Currently, there is no entitled reward for loyalty at all.

---------- Post added at 12:25 ---------- Previous post was at 12:16 ----------

My pricing system would have fixed prices for each of the three services (maybe even 4, including mobile) with loyalty discounts as previously described and bundle discounts, dependent on the number of services taken, say £5 discount for two services, £10 for three services.

So.....

TV XL £40
BB XL £20
Phone M £15

A ten year loyal customer with those services would pay monthly:

£75 less £10 for loyalty less £10 for three services = £55 per month.

The numbers are examples, not what I would expect them to be.

Re: TiVo Update/Netflix
 

I don't agree with loyality discounts at all, you get what you pay for. Don't like the price don't pay the price.

Re: TiVo Update/Netflix
 

l have been a Virgin customer for many a year and l have no loyalty discount at all but our savings come from us having the VIP pack because as the old saying goes the more services you have the more you save.

Re: TiVo Update/Netflix
 

...and I absolutely agree with that too but there are so many people today who think that, if their cost/benefit analysis says the product or service is too expensive for their perceived benefit, they have a right to a reduced price.

Re: TiVo Update/Netflix
 

Back on topic, the good news is that Netflix is back running in HD for me today. Looks like the network issues have gone, for now at least.

Re: TiVo Update/Netflix
 

Anyone got their code yet?

Re: TiVo Update/Netflix
 

No.

Re: TiVo Update/Netflix
 

I never ring demanding reductions , I do however ring to cancel once a year if I've seen a cheaper deal elsewhere its usually at this point I have something offered to me which I usually accept , I've never paid full price in years. :D

Re: TiVo Update/Netflix
 

Still no code here either :o:

Re: TiVo Update/Netflix
 

still no code ere either,why couldant they just give a code when you ring to upgrade or get another 12 month contract

Re: TiVo Update/Netflix
 

They probably come direct from Netflix as they will be dealing with the billing

Re: TiVo Update/Netflix
 

i'll be ringing up tomoz as ain't got a code neither applied last tuesday

Re: TiVo Update/Netflix
 

If you haven't got your code I think you can still use the one month trial and then simply apply your code when it arrives giving you seven months free. I've got this image of people not using Netflix because their code hasn't arrived yet?

Re: TiVo Update/Netflix
 

Perhaps we have all been sold a pup with this code because so far no one has got one.

Re: TiVo Update/Netflix
 

I'm already paying so just waiting on it so it doesn't charge me this month!

Re: TiVo Update/Netflix
 

Woo... not used to a Negative Den :D

Just 'cause it hasn't arrived yet, doesn't mean it's not coming. Apply you Sky Atlantic philosophy and you'll be fine.... ;):D

Re: TiVo Update/Netflix
 

i've just rang up the code is on ur account notes i got given it over the phone within minutes

Re: TiVo Update/Netflix
 

I'm sure I can wait a few more days for mine

Re: TiVo Update/Netflix
 

i'd never got email that y i rang up

Re: TiVo Update/Netflix
 

Is anyone having issues with Series links since the update?

Some of links haven't been recording, even though they are supposed to.

Re: TiVo Update/Netflix
 

I dont think anyone has it yet. They are probably inundated with requests

Re: TiVo Update/Netflix
 

Cheers for letting us know!:)

Re: TiVo Update/Netflix
 

Yes l should pray every night and listen to my avatar.:D

Re: TiVo Update/Netflix
 

Just had the email, check your inbox :)

Re: TiVo Update/Netflix
 

Yes mine has just arrived in the last half hour.:)

Re: TiVo Update/Netflix
 

Got it here as well! :)

Code applied and got a message saying my account has been credited with £35.94, nice!

Re: TiVo Update/Netflix
 

Let's hope they don't put their prices up in the next 6 months then.

Re: TiVo Update/Netflix
 

Ditto as l got the same message as well.:)

---------- Post added at 17:03 ---------- Previous post was at 17:02 ----------

My dear Andy you are somewhat pessimistic today and perhaps you have been talking lessons from that old boy Dave.:D

Re: TiVo Update/Netflix
 

i got my email aswell already got my code so all good

Re: TiVo Update/Netflix
 

I am a realist Den thank you very much

Re: TiVo Update/Netflix
 

I thought the offer was 6 months free, but it appears that it is actually in effect a £35.97 voucher. If prices rise then that won't be worth 6 months any more.

Just think people should be aware, is all.

Re: TiVo Update/Netflix
 

Well Andy we will just have to take that chance and remember the 6 months offer free is on top of the 1 month offer when you join Netflix so in my mind that's good enough for me.:)

Re: TiVo Update/Netflix
 

Do they email you on your virgin media account online? cos aint had mine :-(

Re: TiVo Update/Netflix
 

You will get your email on your normal Virgin email account but check your spam every day just in case it arrives in there but that's highly unlikely.

Re: TiVo Update/Netflix
 

They should actually ask you / confirm the email address you want it sent to when you arrange it via Customer Services.

However, by default it should be the same one that your ebill notifications go to.

Re: TiVo Update/Netflix
 

Thanks ...

Re: TiVo Update/Netflix
 

They never asked me for my email address Ben.

Re: TiVo Update/Netflix
 

It's part of the same pop up that has the other bit they didn't read out to you.