Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Rebooted Still on 4 MB here.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Cheers eth01, any information you can give us will be greatly appreciated. :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Mine showscpc1-stre4-0-0-custxxx.bagu.cable.ntl.com if that helps.

Any info appreciated :tu:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

reboot your modem again and show me your operation config?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Here you go.

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 4096000
Maximum Upstream Data Rate : 400000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it's still at 4mb, which isn't very good is it? ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Mine show exactly the same (after another reboot) :td:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

@eth01. No. :(. Any suggestions?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

How do you look at the operation config?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Type 192.168.100.1 into your address bar, press enter and the pass words are both root. You will see the different pages available listed on the left.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

As we seem to be on the same branch of the server could you confirm whether or not you are using a router. I'm wireless and haven't the faintest idea how to check whether it's my router causing the problem. I have dug out a cable to connect my laptop directly to my modem but my technical knowledge stops when I come to knowing what to do next. :dunce:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm on a router but this wouldn't alter the modem config page which still show 4 meg, afaik

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Jo, I doubt it's your router - your config file shows you haven't got the upgraded speed there. From what I understand yours should look like this one if it's been done.

spc1-oldh4-0-0-custxxx.bagu.broadband.ntl.com
I've still not been upgraded either yet - obviously some areas not finished is all, I'd say.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

https://www.cableforum.co.uk/images/local/2009/03/5.gif Rats, you all caught me having a blond moment. Totally forgot the Operation config thingy was based on my modem. Well not exactly forgot, as I said 'a blond moment'. Please wipe my last posts from your memory and if anyone tell a certain Mod about my latest gaff I will have to be nasty to them. :LOL: