Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/05/37.png

Haha, my god it's so bad!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thats a clear case of not suitable, if you havent done so register a complaint with VM. Then 6 weeks after you sent the complaint and assuming they not fixed then complain to CISAS here. http://www.cisas.org.uk/CustomerInformation-4_e.html.

Also you can try complaining to the CEO and someone from his team will take it up, its usually better than tech support.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I may do. I spoke to them yesterday and they said there was high network utilization (yeah no kidding haha). They gave it a fix day of Friday but I remain pessimistic if the stories on here are to be believed.

Cheers for the link, if it isn't sorted after 6 weeks I'll send off a complaint :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...09-05-2012.png

100mb/sec of FAIL.

Notice how the lag corresponds exactly to peak times, with a massive spikes as everyone gets home from school/work. You can see the spike at 12PM where people have configured their computers to start downloading. Big spikes around 8PM and 10PM as TV programmes end and people hop on to iPlayer etc.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...09-05-2012.png



I complained about poor service and I think they did something because my upstream channel ID range changed and the service has been perfect for gaming

Pity I didn't have this for the past 18 months as I'm moving house next week and have to leave VM because they don't/won't cover the area

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:shocked: nice!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine from last Sunday (06/05/12):

http://www.thinkbroadband.com/ping/s...06-05-2012.png

However, my mums for the same day is even better - she's VM too, but most people in her neck of the woods are crinklies who might do a bit of shopping and check a few emails!!!

http://www.thinkbroadband.com/ping/s...06-05-2012.png

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:( check mine out in my sig :fit:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cloners came back then

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lack of capacity and clones. what else?!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I thought it was impossible to clone a modem on DOCSIS 3 or have i invented that up out of thin air?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

its not impossible. qas is taking the pee.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So much pee, it's asking to be taken.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

no not really.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

VM are quite capable of overselling their bandwidth all on their lonesome imo. Either that or there are an awful lot of clones in operation countrywide.

@thenry With the sort of performance you must be getting have you considered upgrading to ADSL - anything less than a 5km line will probably be better than your cable.