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-   -   Virgin Media to Double Broadband Speed (https://www.cableforum.uk/board/showthread.php?t=33684528)

thenry 06-02-2012 16:50
Re: Virgin Media to Double Broadband Speed
 
Ben I asked before about this upgrade being open and you said it was. Does that still stand now we've had letters? eg. a customer changes his or her package/broadband speed. would they then still be upgraded to the correct speed ?

Stephen 06-02-2012 17:01
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by thenry (Post 35377022)
Ben I asked before about this upgrade being open and you said it was. Does that still stand now we've had letters? eg. a customer changes his or her package/broadband speed. would they then still be upgraded to the correct speed ?
Yes that's what will happen.

thenry 06-02-2012 17:06
Re: Virgin Media to Double Broadband Speed
 
Thanks Stephen

muppetman11 06-02-2012 18:00
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by Fspiders (Post 35374595)
Just in case anyone is wondering why I'm moaning about upgrades.. This is my average speedtest connection.

https://www.cableforum.co.uk/images/...2012/02/82.png

As I'm on 50mb I always thought the .5 was 50mb... The engineer say no it's actually only half of 1mb!!! You just have to laff... lol
Look on the bright side it beats dial up :D

Digital Fanatic 06-02-2012 19:20
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by Fspiders (Post 35374595)
Just in case anyone is wondering why I'm moaning about upgrades.. This is my average speedtest connection.

https://www.cableforum.co.uk/images/...2012/02/82.png

As I'm on 50mb I always thought the .5 was 50mb... The engineer say no it's actually only half of 1mb!!! You just have to laff... lol
Not been following any of your threads, so forgive me if this has been covered already... What are VM saying to you about those speeds? Do you have a High Utilisation ticket open for it?

Zee 07-02-2012 23:30
Re: Virgin Media to Double Broadband Speed
 
Has anyone been upgraded as of yet?

Tricky Trevor 08-02-2012 05:07
Re: Virgin Media to Double Broadband Speed
 
I thought nobody would be upgraded until the summer?

https://www.cableforum.co.uk/images/...2012/02/81.png

Zee 08-02-2012 11:05
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by Tricky Trevor (Post 35377961)
I thought nobody would be upgraded until the summer?

https://www.cableforum.co.uk/images/...2012/02/81.png
The upgrades apparently start from Feb, the 100Mb to 120Mb upgrades start in summer.

New to cable 08-02-2012 11:23
Re: Virgin Media to Double Broadband Speed
 
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?

https://www.cableforum.co.uk/images/...2012/02/78.png

Zee 08-02-2012 12:28
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by New to cable (Post 35378105)
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?

https://www.cableforum.co.uk/images/...2012/02/78.png
Thanks for replying back..

Go to http://doublespeed.virginmedia.com/ enter your postcode, when does it say your upgrade should take place?

New to cable 08-02-2012 13:58
Re: Virgin Media to Double Broadband Speed
 
Oh well, looks like I'm back to normal, although normal is Ok.

https://www.cableforum.co.uk/images/...2012/02/80.png

Tricky Trevor 08-02-2012 14:54
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by New to cable (Post 35378105)
I've just got this result aswell, I'm meant to be on 50Mb...Unless its an incorrect reading? Byt he way whats with your ping? 108ms?

https://www.cableforum.co.uk/images/...2012/02/78.png

My ping has been high for a few days now

https://www.cableforum.co.uk/images/...2012/02/79.png

bigal2012 08-02-2012 19:10
Re: Virgin Media to Double Broadband Speed
 
I got a letter stating that because I am a old customer I will be getting a upgrade from 50 to 120 Mbits.

colin25 08-02-2012 19:46
Re: Virgin Media to Double Broadband Speed
 
Quote:
Originally Posted by bigal2012 (Post 35378340)
I got a letter stating that because I am a old customer I will be getting a upgrade from 50 to 120 Mbits.
Doesn't seem fair..old people have the jobs..now the old customers get the best deals, what about the young customers? :D

Dash: CF noob 08-02-2012 19:52
Re: Virgin Media to Double Broadband Speed
 
Don't they realise ageism is illegal!


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