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-   -   VIP/VIP+ New and Improved VIP Package (https://www.cableforum.uk/board/showthread.php?t=33667486)

Miyke 06-04-2011 09:32
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by BenMcr (Post 35207217)
Yes, if you want it.

The package change wasn't retrospective, but you can swap the SD box for the V HD if you want. There would be a £20 Delivery fee to do so
Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?

trickytree 06-04-2011 09:44
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Gill72 (Post 35207319)
Hi. I am currently on VIP 20. I pre-registered for TIVO and received the same email as everyone else last week. Could someone tell me if I upgrade to VIP 50 when I order the TIVO, will I get the £3 a month charge waived, or is it just people who are currently on VIP 50 or 100 who will get it waived each month? I also want to change my SD box that I have in another room, to the V+ box I currently have so hopefully that can be done with no extra charge? Thanks.

Pretty sure it's going to be if you are on VIP50 the £3 discount is added to take into account the Tivo fee.
Don't think it will matter when you became a VIP50 it will just be in the package.

jb66 06-04-2011 10:33
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by trickytree (Post 35207322)
Pretty sure it's going to be if you are on VIP50 the £3 discount is added to take into account the Tivo fee.
Don't think it will matter when you became a VIP50 it will just be in the package.
you may as well move to VIP50 at the same time, its worth it for the HD movies as well as the extra Broadband speed

---------- Post added at 09:33 ---------- Previous post was at 09:32 ----------

Quote:
Originally Posted by Miyke (Post 35207320)
Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?
Yes

AIDEN_23 06-04-2011 13:21
Re: VIP/VIP+ New and Improved VIP Package
 
Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!

RobboEdin 06-04-2011 13:57
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by AIDEN_23 (Post 35207422)
Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!
Small print. Small Print.

Plus £12.99 for phone.

moriath 06-04-2011 13:59
Re: VIP/VIP+ New and Improved VIP Package
 
that 20 quid include line rental on the phone ?as VIP includes phone as well which you fail to make any mention of

Usually these packages have +13 quid or something phone rental

Digital Fanatic 06-04-2011 14:07
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Miyke (Post 35207320)
Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?
Yes, you'd need to do it through Customer Care though.

TheDon 06-04-2011 15:23
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by AIDEN_23 (Post 35207422)
Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!
65 channels = M+ TV, VIP has XL TV, which is £18 a month more.
That package also has no phone package, so add on £8 for talk unlimited which is included in VIP.
As pointed out above, you're also forgetting the line rental of £13.
So, you can take the £25 a month, add on your £38, then another £38, oh, and £7 for sky premium HD as well, and you're up to what? £109.
That then makes the bundle the same as VIP50 but with 30meg, and to go from that to VIP50 you'd SAVE £9 a month.

So the answer to your question of what we're paying for is, a hell of a lot more than what is in the bundle you're comparing it to.

heavyside 07-04-2011 18:22
Re: VIP/VIP+ New and Improved VIP Package
 
I'm a bit confused about what the VIP package is exactly. I have XL TV, XL phone and XXL broadband. Does this constitute the VIP package? I've never heard it refered to by this name on my bills. I'd be grateful if a VM staffer can clear this up for me. Thanks.

Digital Fanatic 07-04-2011 18:26
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by heavyside (Post 35208371)
I'm a bit confused about what the VIP package is exactly. I have XL TV, XL phone and XXL broadband. Does this constitute the VIP package? I've never heard it refered to by this name on my bills. I'd be grateful if a VM staffer can clear this up for me. Thanks.
do you have Sky Sports and Movies too?

heavyside 07-04-2011 18:49
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Digital Fanatic (Post 35208376)
do you have Sky Sports and Movies too?
Yep. I have Sky Sports and Movies in HD and, soon, a TiVo.

Digital Fanatic 07-04-2011 18:55
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by heavyside (Post 35208391)
Yep. I have Sky Sports and Movies in HD and, soon, a TiVo.
you've got all the required elements, but you'd need to check with Customer Care on 150 to confirm. :)

heavyside 07-04-2011 19:01
Re: VIP/VIP+ New and Improved VIP Package
 
Thanks, DF. Looks like I might be in line for the installation and monthly fee discounts when I finally get my TiVo.

passingbat 07-04-2011 19:03
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Digital Fanatic (Post 35208397)
you've got all the required elements, but you'd need to check with Customer Care on 150 to confirm. :)
I seem to remember VIP had a couple of extra phone goodies, such as discount on international calls. Is that no longer the case?

Digital Fanatic 07-04-2011 19:29
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by passingbat (Post 35208408)
I seem to remember VIP had a couple of extra phone goodies, such as discount on international calls. Is that no longer the case?
yes, they still do... that's why I advised to call 150 to confirm :)


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