Re: 20 Mb/s to 30Mb/s free upgrade
 

You will lose the retention deal if you want to upgrade to 30Mb, well thats what seems to be happening.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Oh well, I am happy that my upload speed is now 2mb, which has made a heap of difference to my PS3!

Re: 20 Mb/s to 30Mb/s free upgrade
 

Happy days.

https://www.cableforum.co.uk/images/...011/02/142.png

Re: 20 Mb/s to 30Mb/s free upgrade
 

Aaaaiiieeeee :tu:

https://www.cableforum.co.uk/images/...011/02/143.png

Re: 20 Mb/s to 30Mb/s free upgrade
 

Good to start seeing some happy chappies who now have their upgrade / downgrade ;)

Re: 20 Mb/s to 30Mb/s free upgrade
 

Looks like we need to nag someone. We are currently paying for L BB at £25.25 per month. The new package is £18.50 (after the first 6 months) for XL BB. :confused:

Not allowed to change package on-line either :mis:

Re: 20 Mb/s to 30Mb/s free upgrade
 

Time to phone up i think and see what they offer you.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Before any service discounts

After discounts

http://shop.virginmedia.com/existing...broadband.html

Re: 20 Mb/s to 30Mb/s free upgrade
 

How stingy that the non-uplifted areas only get 32.22Mbps down while the uplifted ones get 33.33! ;)

Anyway, yes, good to see peeps on the new service as opposed to complaints about having to pay the list price for it.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Funniest thing is, everyone who wants to get on line at home (upstairs & downstairs) can do at the moment even with the basic wireless hub. So seems pretty pointless paying £30 extra.

BTW our BBL is only 10Mb but has no restrictions up/down. How does this compare to the new L package and if it is cheaper how do we get it?

Re: 20 Mb/s to 30Mb/s free upgrade
 

There is only one BB L which has the same management. Only difference is the price, depending on when you took it out and what service discounts you may/may not have

Re: 20 Mb/s to 30Mb/s free upgrade
 

The news for the 30mb/s is very much welcomed.

Although I am disappointed in the charge for the superhub...

My position is that i'm at the end of my contract with virgin. Now i would like the 30mb/s currently on the 20meg service but the cost of £30 is something I dont want to pay, probably like alot of the posts I have read on this thread.

To me the cost is understandable but What really is to stop me from cancelling with virgin and then resign up after 38/30 days or whatever the cooling off period is? In actual fact I would save even more money by taking advantage of the new customer offers.

In this example would it not be better to retain me as a customer and offer the superhub free? Virgin would gain more money from me instead of the discounts they offer as a new customer...

Re: 20 Mb/s to 30Mb/s free upgrade
 

There is only one price for XL (30) so you get the same ongoing monthly price for it as everyone else as far as I'm aware.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Ordered my upgrade on the 1st, got the siperhub delivered this morning. Thats what I call rapid service.

One question though...

Where the heck is the "Attached Devices" list? I have a headless mediaserver (no monitor) in my bedroom, and dont fancy lugging a monitor upstairs just to find out what ip the superhub has assigned to it.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Think M is the restricted one which is no longer offered. So now L is the entry level - We have had our BB for nearly 7 years with a change to the telephone package a couple of years ago.