Cable Forum - Virgin Media prices are going up again...

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- Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)

- - Virgin Media prices are going up again... (https://www.cableforum.uk/board/showthread.php?t=33705209)

Gary L

10-09-2017 23:07

Re: Virgin Media prices are going up again...

Are these constant price rises due to people on benefits not being able to afford the packages no more so they're making other customers fill the big gap like I predicted would happen?

jb66	11-09-2017 07:22

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by Gary L (Post 35916016)

Are these constant price rises due to people on benefits not being able to afford the packages no more so they're making other customers fill the big gap like I predicted would happen?

There are other providers. If someone can't afford virgin they can move to talktalk

pip08456

11-09-2017 10:29

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by jb66 (Post 35916027)

There are other providers. If someone can't afford virgin they can move to talktalk

I think that's the point Gary is making.

Coffeeguy

11-09-2017 20:23

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by Gavin-D (Post 35912867)

Still waiting for the letter/email to arrive guessing it will be within the next 2 weeks in order to meet the end of September deadline to cancel

Is everyone only getting till the end of September to cancel? I had the letter delivered earlier today and it reads:

Quote:

We hope you want to carry on enjoying all this with us. But if not, don't worry - you can change or cancel your package at any time before 31st October 2017 without paying any cancellation charges.

Quote:

Originally Posted by denphone (Post 35915208)

Just received the price rise email this morning stating.

Wording on my letter reads:

Quote:

From 1st November, your bill will be going up by £2.99 a month

Gary L

11-09-2017 20:32

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by pip08456 (Post 35916031)

I think that's the point Gary is making.

Yeh. obviously they have and are losing a lot of money from these kind of people. multiplied by I imagine thousands. so a big drop in revenue.

trying to claw some of it back by around £36 multiplied by how many millions?

Aye Up

16-09-2017 15:11

Re: Virgin Media prices are going up again...

I had a bit of a whinge and the lad in retentions put it off till my contract ends in March, which I'm more than happy with.

Gavin-D

17-09-2017 15:14

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by Coffeeguy (Post 35916101)

Is everyone only getting till the end of September to cancel? I had the letter delivered earlier today and it reads:

Wording on my letter reads:

Extra 4 weeks to cover those who's letters may get lost in the post or emails that end up in spam/junk folders

RobboEdin

17-09-2017 15:47

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by Gavin-D (Post 35916854)

Extra 4 weeks to cover those who's letters may get lost in the post or emails that end up in spam/junk folders

No no no. The date in your letter is your date. There are two dates dependent on where you are in the billing cycle.

Gavin-D

17-09-2017 18:17

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by RobboEdin (Post 35916863)

No no no. The date in your letter is your date. There are two dates dependent on where you are in the billing cycle.

T's&C's:

Quote:

If we and/or Virgin Media Payments increase our monthly charges under this agreement you may cancel this agreement without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

The notice of termination must be given within 30 days of the increase in charges or changes to this agreement being notified to you.

If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges.

Arthurgray50@blu

18-09-2017 19:49

Re: Virgin Media prices are going up again...

We received our increase letter today - £3.99 per month increase.

They can shove it. I have said before, how can they justify the increase. They cannot.

There has been NO increase in channels. This will be the FOURTH increase in a matter of 18 months.

Dave42

18-09-2017 20:01

Re: Virgin Media prices are going up again...

got my email get price rise after the offer deal I'm on is done

Chad	18-09-2017 21:33

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by Arthurgray50@blu (Post 35917013)

There has been NO increase in channels. This will be the FOURTH increase in a matter of 18 months.

There have been a few additions. Whether they represent good value for money, I'll let you be the judge.

Cartoon Network HD
4Seven HD
Kix Power
Quest Red
Talking Pictures TV
Blaze
Sony Movie Channel
Spike

2pence

18-09-2017 22:28

Re: Virgin Media prices are going up again...

I've been sent a letter in July, saying there will be an increase of £2.99/month on top of the £47.25 I already pay for VIVID 300. Last month I upgraded to VIVID 350 so the new charge is £48/month now. Interestingly enough, I was promised by two VM Chat reps that their price rise should not affect me on 1st Nov as I recently upgraded to VIVID 350.

pip08456

18-09-2017 23:04

Re: Virgin Media prices are going up again...

Quote:

Originally Posted by 2pence (Post 35917025)

You are now on a new contract, they have to contact you again if they wish to increase the price. The previous letter is only binworthy.

JPAC	19-09-2017 11:49

Re: Virgin Media prices are going up again...

Well after three attempts to get a new reasonable deal, "oh the manager is on a meeting" etc, I've quit VM. No discounts, their best offer is twice what I'm paying now. Every call had a worse offer and the last one saying previous offers were "not possible or available, that offer has ended".

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