Re: Virgin Media launch 'first true quad-play' bundles
 

So your saying that an extra Tivo costs £11.50 why? Why is the charge for it split? If so how ridiculous and misleading.

Just checked and your right. Seems pointless me bothering changing to a new package then. How dissapointing. This is getting quite an expensive game.

Re: Virgin Media launch 'first true quad-play' bundles
 

It's split because there are different sorts of boxes.

The second box charge allows you to see all your channels on an additional box.

If the additional box is a V HD, there is no additional charge.

If the additional box is a TiVo, the TiVo charge applies.

Re: Virgin Media launch 'first true quad-play' bundles
 

None of the new bundles include a second box in the quoted price.

Re: Virgin Media launch 'first true quad-play' bundles
 

Thanks, Ben, I thought that and was keen to ensure that cupcakes understood that an extra TiVo on top of Big Kahuna would cost £11.50 and not £5 as he erroneously thought.

Re: Virgin Media launch 'first true quad-play' bundles
 

Just gone from XL TV with a Tivo, Castlemaine XXXXL broadband and talk weekends to the Big Kahuna and ended up saving £20 a month. Plus got the upgrade to 152mb instantly.

Yay.

Re: Virgin Media launch 'first true quad-play' bundles
 

Are you able to upgrade if you are still in a current contract? I'm on XL TV 100MB BB and Talk Unlimited and I think it has 4 or 5 months to run.

Re: Virgin Media launch 'first true quad-play' bundles
 

Call up retentions and ask them. They're usually quite good about letting you change your package, even if you're in contract. It's better for them to sell you a new 18month contract at a lower rate than keep you for just 3 or 4 months at the current rate.

Re: Virgin Media launch 'first true quad-play' bundles
 

I am only 3 months into a new 12 month contract and I phoned the sales number in the new bundles advert I received via email and they let me upgrade to one of the new bundles and let me keep my discounts too, so yeah, give them a ring and ask :)

Re: Virgin Media launch 'first true quad-play' bundles
 

OK going to go for the Big Kahulalalalalala and pay line rental upfront so will save myself £153 pa. What is the best time of day to get through to the Scottish customer services? Last time I had an indepth conversation abroad it was with a technician on board a two stroke motorcycle. No kidding.

Also will I have to upgrade to Superhub 2 or will my 1 suffice?

Re: Virgin Media launch 'first true quad-play' bundles
 

@Kushan @lonespeaker

Thanks for your replies guys. I'll try and get time tomorrow to dig out my current contract details and then give retentions a ring and see what I can fix up with them.

Re: Virgin Media launch 'first true quad-play' bundles
 

:D brilliant, sounds like something off Phonejacker

Re: Virgin Media launch 'first true quad-play' bundles
 

Another question. If i take a VHD box for £20 (to make total 3 boxes) do you only pay the multi room fee once?

Re: Virgin Media launch 'first true quad-play' bundles
 

Your bed time to ring is morning just after 8 and the multiroom fee is per box so it would be £13 (£6.50 each)

Re: Virgin Media launch 'first true quad-play' bundles
 

The V HD for a one-off £20 is a replacement for an existing non-HD box.

An additional V HD box will have a one-off installation charge of £49.95 unless you can agree a waiver of this charge.

Each additional box has a monthly charge of £6.50.

Re: Virgin Media launch 'first true quad-play' bundles
 

Is there any way to see all the new bundles in detail yet? All i can get to is the Big Kahuna page and the old collections.