Re: Vmng300
 

No they would just be told to follow process as per Virginmedia requirements nothing more.

Re: Vmng300
 

well the superhub is a 480 so i imagine the 400 must be pretty rubbish

800 maybe????

Re: Vmng300
 

Pip if you are able to use the VMNG300 on 100meg then me and a few other people will be upgrading...If not we will be jumping ship to BT infinity

Re: Vmng300
 

oh my god!

read the other 6 pages

100mb is superhub only!!!!!!!

Re: Vmng300
 

Read my post it says Pip

Re: Vmng300
 

sorry

Re: Vmng300
 

I thought the issue with the 300 was the lack of upstream channel bonding compared to the 480 (4 channels compared to 8) so the company wants to avoid the 300 as it allows easier upgrades in future without equipment swaps.

I cant see why the 300 wont work with 100Mb, unless a firmware update locking the upstream channels has already been delivered? Highly unlikely (but that's nopanics field).

I have read this thread with frustration, this thread is a perfect example of why staff shouldn't provide external support in their own time in my opinion.

And on that note I suggest this thread is locked as the question has been answered so many times already.

Re: Vmng300
 

its still my view the superhub's life will be cut short.

it has too many complaints related to mass usage such as the poor wireless and instability. Because of this the future proof will be somewhat mooted, especially when you consider although it supports 8 channels, if it can barely handle 300-400mbit of lan traffic then it will likely struggle with 200mbit of wan traffic. When I monitored the cpu usage on my superhub on a 30mbit speedtest it was quite high usage.

all we established here in this thread so far is that technically its possible to use the vmng300 on the current incarnation of 100mbit (over 4 channels) and that VM have a policy in place to only supply 100mbit using superhub equipment. What is not yet established is if pip's deal with retentions will be carried out or if he has been fobbed off.

Re: Vmng300
 

No it will not be cut short it is here for the long haul as I said above, and this time next year you will still be saying the same thing.;)

Re: Vmng300
 

I miss my old Surfboard* that thing was rock solid. None of this faffing around with useless bits of kit that dont do their jobs properly.

This thread is embarrassing. VM staff parroting the same line about the superhub being the only 100meg device and the OP relating what he was told only to once again be told the only 100meg device is the superhub. Round and round we go. Its like calling India and fighting against their scripts :monkey:

If he hooks up the VMNG300 after he is ported to 100meg and it works, everyone is happy. If not, then we know for sure it dosent work. Until then, repeating the company policy or what the retentions staff have said does nothing but make everyone look silly. (yes, I fully expect someone to reply telling me it wont work because 100meg is only allowed on the superhub)



*Well, it was never taken so is sitting in a cupboard right now. But you know what I mean!

Re: Vmng300
 

What is wrong with facts or do you think that they do not matter.

100Mb is provisioned only on Superhubs because the client Virginmedia says so.

Re: Vmng300
 

What about the vmng300? I was one of the first peeps to get it on day 1 of the rollout in my area and I had to pay £50 for the modem at the time. Surely it is mine and not VMs?

Re: Vmng300
 

Time for Virgin Media to pre-order a brand new VMNG830 to be replaced superhub for 100 & 200 Meg

Re: Vmng300
 

No it always remains the property of Virginmedia which is why we will always support your connection and replace any faulty equipment free of charge.

Re: Vmng300
 

So say you have a VMNG300 modem on the 50Mb, and it goes wrong, do they replace it with another modem? or will you get a superhub?