Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   [Merged] Technical Support via newsgroups is withdrawn. (https://www.cableforum.uk/board/showthread.php?t=33661897)

Gary L 23-02-2010 14:42

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Moldova (Post 34968789)
He would have very little to complain about as the text is as clear on there as on other forums and no complaint would be upheld as otherwise we would all be using text only browsers.

Ok, thanks for the ruling.

How do you find out if your website is DDA compliant?
Here are some simple checks you can do for yourself.

* Can you resize the text on your website to 18px or larger?
* Can you navigate easily WITHOUT using your mouse?

Hugh 23-02-2010 14:44

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Gary L (Post 34968719)
That's you telling the staff to log in.

Quote:

Originally Posted by BenMcr (Post 34968723)
And your proof of that statement is where?

Quote:

Originally Posted by Gary L (Post 34968727)
I'm just guessing at logic.

Quote:

Originally Posted by BenMcr (Post 34968729)
So you don't have any proof then

Quote:

Originally Posted by Gary L (Post 34968736)
I didn't say I had. it was just logical thinking and reasoning.

I believe the phrase the "kids" use is....

ROFL:rofl:

Thank you for cheering up my day...:D

Oxford English Dictionary -
Guess - estimate or suppose (something) without sufficient information to be sure of being correct
Logic - reasoning conducted or assessed according to strict principles of validity

Your statement "guessing at logic" is oxymoronic.;)

Gary L 23-02-2010 14:49

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by foreverwar (Post 34968801)
Your statement "guessing at logic" is oxymoronic.;)

Do you know where you went wrong there, and it totally messes it all up?

You replace the That's you telling the staff to log in.
with the true quote of
You're not taking into account that it's only risen from about 2 members because of the announcement in the virgin groups, and the new numbers are just them people

ROFL :rofl:

BenMcr 23-02-2010 14:56

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Gary L (Post 34968799)
* Can you resize the text on your website to 18px or larger?
* Can you navigate easily WITHOUT using your mouse?

Yes and Yes

---------- Post added at 13:56 ---------- Previous post was at 13:55 ----------

Quote:

Originally Posted by Gary L (Post 34968719)
Why don't you update the page and tell everyone that it will be manned by support staff in March?

http://community.virginmedia.com/t5/...s-first/td-p/5

Already done

http://community.virginmedia.com/t5/...22nd/m-p/28556

Gary L 23-02-2010 15:05

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by BenMcr (Post 34968808)
Already done

Good stuff.

we'll continue provide our world class Usenet News service

Apart from missing the word to and being a joke calling it world class :)

Hugh 23-02-2010 15:05

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Gary L (Post 34968805)
Do you know where you went wrong there, and it totally messes it all up?

You replace the That's you telling the staff to log in.
with the true quote of
You're not taking into account that it's only risen from about 2 members because of the announcement in the virgin groups, and the new numbers are just them people

ROFL :rofl:

Good point, well made <my bad at quick edit>

Your "guessing at logic" statement is still complete oxymoronic bolleaux, though. ;)

Gary L 23-02-2010 15:16

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
You need to edit it again Mark.
who previous provided support to the Virgin Media Newsgroups

the ly has dropped off the end :)

Ignitionnet 23-02-2010 15:19

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Gary L (Post 34968812)
Good stuff.

we'll continue provide our world class Usenet News service

Apart from missing the word to and being a joke calling it world class :)

I find it quite amusing that they are getting rid of the text server entirely while continuing to pay for access to the outsourced warez repository but each to their own.

It's a policy decision, they want people on the forum, simples.

Gary L 23-02-2010 15:28

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Ignitionnet (Post 34968825)
I find it quite amusing that they are getting rid of the text server entirely while continuing to pay for access to the outsourced warez repository but each to their own.

The text server was better to use as there was no binaries and so much spam. I think they will be doing away with the binary server too soon.

they will get rid of the text one now. later when they announce that the binary one is to close, they will re-open the text server as a way of making up for it.

them are just what I think will happen. I don't have any proof that this is how it will happen :)

BexTech 23-02-2010 16:18

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
I reckon it won't be too long, we always hear 'we have no plans to do so' then shortly afterwards they do.

Gary L 24-02-2010 00:37

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
I've been reading random posts in the forum, and I'm seeing a lot of negative threads being made. these seem to be made from new members.
probably upset members that are losing the text server to this forum.

I can see this forum thing being a bad thing for Virgin. it's an official Virgin forum that is open to all. whether they be a customer or not.

it's like having the private criticisms and complaints which were hidden on usenet, now being made publicly available for all to see.

it only needs for a post to be edited or deleted by Virgin on the forum, and everyone is going to make an issue of it. an issue for all outside the once internal private groups to see.

What's that phrase about a loaded gun?

BenMcr 24-02-2010 01:04

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by Gary L (Post 34969278)
I've been reading random posts in the forum, and I'm seeing a lot of negative threads being made. these seem to be made from new members.
probably upset members that are losing the text server to this forum.

There have been a few posts on the change, but not that many and there have also been some positive comments about support being redirected onto the forums.

Quote:

I can see this forum thing being a bad thing for Virgin. it's an official Virgin forum that is open to all. whether they be a customer or not.
Yes it is, but that isn't a bad thing (or a good thing). A forum is what the people that use it make of it. If people are going to join and have a general moan then it won't work. If however people join and contribute in a constructive way then it will achieve what it's there to do.

Quote:

it's like having the private criticisms and complaints which were hidden on usenet, now being made publicly available for all to see.
Again can't see an issue with this. If there are problems, then surely it makes more sense to address them head on and seen to be doing so - rather than trying to hide them away where few people see them?

Quote:

it only needs for a post to be edited or deleted by Virgin on the forum, and everyone is going to make an issue of it. an issue for all outside the once internal private groups to see.
If a post is edited or deleted it means that the poster broke the forum rules. The same happens on every web forum there is - including this one. So the only people making an issue about it may be some of those users of the newsgroups who are used to not sticking to the guidelines

Gary L 24-02-2010 01:12

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by BenMcr (Post 34969315)
If a post is edited or deleted it means that the poster broke the forum rules. The same happens on every web forum there is - including this one. So the only people making an issue about it may be some of those users of the newsgroups who are used to not sticking to the guidelines

I wish Virgin would stop comparing themselves as all other forums :)

I think it's clear that I meant a post edited or deleted that hasn't broken the forum rules. but as you say that won't happen.

but for how long can you allow it to happen while it's not breaking any rules? ;)

BexTech 24-02-2010 01:13

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by BenMcr (Post 34969315)

If a post is edited or deleted it means that the poster broke the forum rules. The same happens on every web forum there is - including this one. So the only people making an issue about it may be some of those users of the newsgroups who are used to not sticking to the guidelines

If a post is deleted it could be simply VM want to hide that a lot of people are unhappy, so much easier to do so now.

Gary L 24-02-2010 01:15

Re: [Merged] Technical Support via newsgroups is withdrawn.
 
Quote:

Originally Posted by BexTech (Post 34969324)
If a post is deleted it could be simply VM want to hide that a lot of people are unhappy, so much easier to do so now.

And if they don't delete it, then before it was only available to see if you were a Virgin customer. where now it's out in public for all to see.


All times are GMT +1. The time now is 02:47.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum