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The first page was a general advert for the digital TV services, with boxes listing the packages advertised on the following pages. The second page was the broadband advert, of which the scan I posted was the top two-thirds of. The remainder of the page was a breakdown of the costs of the 3 broadband packages and so advice on how to decide which one bests suits you (150Kb for occasional usage, 600K for medium usage - including downloading music - and 1Mb for heavy usage - including online gaming and downloading files). The third page detailed net filtering - apparently NTL offer deals on buying Net Nanny - and broadband content. The fourth page detailed the dial-up network package. Duncan |
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In reply to justanother noob if you wish to discuss anything quite happy to talk to people on any subject at NTL.
In fact quite a few people at HOOk have my e-mail or phone number so if you wish to discuss further just ask around always willing to talk. Even AIZAD has my e-mail and phone number :D |
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For everyones info, when trying to cancel the service, was offered the service at a rate that made ADSL look expensive. This point has been made by myself many times you can not cancel because you end up in an auction with the retention team :rolleyes: So who is just anothernoob trying to kid |
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BTW no need to put HOOK in caps, I know where it is, though I don't work there, used to live pretty close tho for my sins. EDIT: On the other hand going by above attitude, despite the mass of evidence suggesting it maybe not a good plan. Who said I work in a callcentre anyway? |
It would be nice if we could get an official responce from NTL on this, however I don't think we'll get it.
This certainly does need to be brought out in the open. |
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What I'm interested in establishing (and I think one or two others are trying to thrash this out too) is whether ntl have done anything wrong, and if they have, what action should be taken. Everything else - e.g. whether or not you are on a 'mission' to stick up for ntl, whether or not someone else is carrying on an anti-cap grudge match, and so on - is irrelevant to me. I'm interested in the facts behind this issues and how they are interpreted. |
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1. This is a good thing to do 2. You have the bandwidth to do it (which under the terms of the AUP you clear do not). |
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It just shows how desperate they are to stop churn, to be honest in respect of your reply to the offer of further conversation. I have tried to get some reply back from NTL in respect of concerns but it has not been forthcoming. Therefore the only way to really make NTL open there eyes is by hitting them in the pocket, bad press, and contacting partners of NTL. i am quite happy to stop this if the answers are forthcoming If you think there is a way forward then wil accept your offer |
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q) What's the difference? a) absolutely none. But carry on, the lot of you. My sincerest wishes that you all get a life after your crusade is over (as long as you all don't choke on your hypocritical words first ) :) |
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