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stereohaven 24-02-2012 14:13

Re: TV price rises
 
Quote:

Originally Posted by daggman (Post 35387482)
You dont have to wait till the 1st April to give notice, as soon as you are notified of price increase u have 30 days, i got mine letter on Monday, i had a little think about and cancelled on Wednesday.

Really? I thought you had to wait until the price increase started? Even better!

Did they let you cancel line rental as well or did you not have it with VM?

Quote:

Originally Posted by daggman (Post 35387482)
You will get the come back to sky letters every month without fail.

I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.

That is Sky World for £26.50 a month for a year! :D

Alan Fry 24-02-2012 14:14

Re: TV price rises
 
Quote:

Originally Posted by stereohaven (Post 35387485)
Really? I thought you had to wait until the price increase started? Even better!

Did they let you cancel line rental as well or did you not have it with VM?



I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.

That is Sky World for £26.50 a month for a year! :D

Will you accept the offer from Sky?

daggman 24-02-2012 14:31

Re: TV price rises
 
Quote:

Originally Posted by stereohaven (Post 35387485)

Did they let you cancel line rental as well or did you not have it with VM?



I got an offer of half price Sky TV for 12 months this morning, that is half price on everything including Sports & Movies (but excludes the HD pack), 6 months free Broadband Unlimited, a free 1TB box (because I want to add Multiroom) and they are moving my existing Sky+HD box upstairs.

That is Sky World for £26.50 a month for a year! :D

I cancelled the TV and line, I have been getting them same sky letters since leaving last year, last one expired 16th Feb just received another that expires on 15th March, so Virgin have untill the 14th to make me an offer. Virgin services End 22nd March.

stereohaven 24-02-2012 14:34

Re: TV price rises
 
Quote:

Originally Posted by Alan Fry (Post 35387486)
Will you accept the offer from Sky?

Without doubt, although I believe this current "deal" expires on the 15th March which is why I hope i can give notice sooner rather than later but I haven't had my letter yet. :(

I should point out that the guy at Sky told me everyone who returns to Sky will get offered slightly different things depending on their personal situation. I've only been gone since October, still have the Sky+HD box sitting under the TV and the ADSL router sitting on the shelf, so I'm easy to switch back on as it were.

He said that anyone who left within the last 12 months is treated differently to a new customer and will get an even better deal because usually no installation of extra hardware is needed.

---------- Post added at 13:34 ---------- Previous post was at 13:33 ----------

Quote:

Originally Posted by daggman (Post 35387492)
I cancelled the TV and line, I have been getting them same sky letters since leaving last year, last one expired 16th Feb just received another that expires on 15th March, so Virgin have untill the 14th to make me an offer. Virgin services End 22nd March.

Thank you.

As far as I'm concerned then their is no way they can stop me cancelling all services if they have allowed others to do so. :)

Gavin-D 24-02-2012 14:58

Re: TV price rises
 
Going up £4.30 a month for me an easy solution to that is to downgrade the TV to M+.

Alan Fry 24-02-2012 15:05

Re: TV price rises
 
Quote:

Originally Posted by stereohaven (Post 35387495)
Without doubt, although I believe this current "deal" expires on the 15th March which is why I hope i can give notice sooner rather than later but I haven't had my letter yet. :(

I should point out that the guy at Sky told me everyone who returns to Sky will get offered slightly different things depending on their personal situation. I've only been gone since October, still have the Sky+HD box sitting under the TV and the ADSL router sitting on the shelf, so I'm easy to switch back on as it were.

He said that anyone who left within the last 12 months is treated differently to a new customer and will get an even better deal because usually no installation of extra hardware is needed.

---------- Post added at 13:34 ---------- Previous post was at 13:33 ----------



Thank you.

As far as I'm concerned then their is no way they can stop me cancelling all services if they have allowed others to do so. :)

At least you will soon get Fiber optic Broadband, so you will not lose much in terms of Broadband!

stereohaven 24-02-2012 15:16

Re: TV price rises
 
Quote:

Originally Posted by Alan Fry (Post 35387511)
At least you will soon get Fiber optic Broadband, so you will not lose much in terms of Broadband!

Hope so.

My area has Sky kit in the exchange and is Infinity ready so I can't see why not.

jobbie8 24-02-2012 15:19

Re: TV price rises
 
Have'nt heard a thing yet, my grandad and father-in-law got their letters ages ago, although they just have basic phone and tv services.

sniper007 24-02-2012 15:38

Re: TV price rises
 
Can someone tell me, is Sky Broadband throttled back during day time hours after downloading X ? What is the fair usage policy? How does it compare basically to the 50mb broadband service virgin offer. Does it have a total download cap per month?

Do we, or do we not have the right to cancel now?

muppetman11 24-02-2012 16:14

Re: TV price rises
 
Quote:

Originally Posted by sniper007 (Post 35387539)
Can someone tell me, is Sky Broadband throttled back during day time hours after downloading X ? What is the fair usage policy? How does it compare basically to the 50mb broadband service virgin offer. Does it have a total download cap per month?

Do we, or do we not have the right to cancel now?

No FUP , no download limits , no traffic management obviously though you won't see 50mb on the ADSL product , the Fibre product is to be released around April but it depends whether BT have upgraded your exchange for Fibre I believe.

alwaysabear 24-02-2012 19:10

Re: TV price rises
 
This is not going to be good reading for VM executives although not representative it sends a clear message. http://www.vmhd.blogspot.com/

denphone 24-02-2012 19:21

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387676)
This is not going to be good reading for VM executives although not representative it sends a clear message. http://www.vmhd.blogspot.com/

Never judge everything just on one poll because as politicians have found out its sometimes never tells a full story of the electorate true views.:)

alwaysabear 24-02-2012 19:29

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35387683)
Never judge everything just on one poll because as politicians have found out its sometimes never tells a full story of the electorate true views.:)

I did say it was not representative it is just the shear numbers that are not happy that have taken the time to vote, that adds some weight.

denphone 24-02-2012 19:33

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387689)
I did say it was not representative it is just the shear numbers that are not happy that have taken the time to vote, that adds some weight.

People will always tend to vote like that when a price rise is announced by any company but most usually on reflection they tend not to act on what they say at the time of when the price rise was announced.

alwaysabear 24-02-2012 19:41

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35387691)
People will always tend to vote like that when a price rise is announced by any company but most usually on reflection they tend not to act on what they say at the time of when the price rise was announced.

Well the next set of results will show the true figures. IMO VM have made a massive miscalculation.

denphone 24-02-2012 19:46

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387696)
Well the next set of results will show the true figures. IMO VM have made a massive miscalculation.

Well we shall see but l expect the next quarterly results to be pretty good.

Mr K 24-02-2012 21:52

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35387705)
Well we shall see but l expect the next quarterly results to be pretty good.

Invest in some VM shares then Denphone ? I dabble in the stockmarket but I wouldn't touch VM with a bargepole at the moment.

pythagoras 24-02-2012 22:05

Re: TV price rises
 
Quote:

Originally Posted by Mr K (Post 35387773)
Invest in some VM shares then Denphone ? I dabble in the stockmarket but I wouldn't touch VM with a bargepole at the moment.

Now is a good time to buy VM shares, difficult to do from the UK though.

Regards

John.

mhatter67 24-02-2012 23:06

Re: TV price rises
 
Quote:

Originally Posted by pythagoras (Post 35387775)
Now is a good time to buy VM shares, difficult to do from the UK though.

Regards

John.

My advice buy RBS shares sit on them for 10 years, then sell them;)

pythagoras 24-02-2012 23:11

Re: TV price rises
 
Quote:

Originally Posted by mlayzell (Post 35387795)
My advice buy RBS shares sit on them for 10 years, then sell them;)

http://www.nasdaq.com/symbol/vmed/analyst-research

Now qualify your advice;)

regards

John

mhatter67 24-02-2012 23:27

Re: TV price rises
 
Quote:

Originally Posted by pythagoras (Post 35387799)
http://www.nasdaq.com/symbol/vmed/analyst-research

Now qualify your advice;)

regards

John

Bought Barclays shares at 60p each and sold them when they hit £3.70 a few years back:) The is noway in 10 years that RBS shares are still going to be traded at 27p each!

rovert 24-02-2012 23:29

Re: TV price rises
 
Spoke to another VM customer today who when phoning to query the price change letter ended up with a £12 per month reduction in exchange for giving up what was supposedly a free Virgin tv service. Is there some logic in this?

pythagoras 24-02-2012 23:31

Re: TV price rises
 
Quote:

Originally Posted by rovert (Post 35387805)
Spoke to another VM customer today who when phoning to query the price change letter ended up with a £12 per month reduction in exchange for giving up what was supposedly a free Virgin tv service. Is there some logic in this?

The logic is that most customers will not complain so the few that do can be given discounts to stay. Be one of the few;)

Regards

John

Superblade7 25-02-2012 08:52

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387676)
This is not going to be good reading for VM executives although not representative it sends a clear message. http://www.vmhd.blogspot.com/

I would agree with you bear as whilst it's only a small amount of people voting it gives a good indication of what the general feeling is.

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs. I would imagine the customer base for 50Mb and above is a relatively small percentage of VM's overall customers and therefore spending huge amounts of money on doubling broadband speeds is great but is it really what most customers want? I'd put my neck on the line and say probably not.

I know a lot of the money being spent is on network improvements so this can only be an advantage for the many areas that are currently oversubscribed but then by doubling everyone's speeds, the network improvements may not actually show if everyone gets extra bandwidth.

The price difference now between Sky and VM is becoming interesting. I am just using this as an example but for Sky World, Unlimited BB and Unlimited Phone it's £88 a month. For VIP on VM it's now £105.71. I appreciate there are a few differences (i.e. faster BB, extra STB) but it just shows the price difference.

I love my TiVo and I have always been relatively happy with VM but (in true David Cameron style) I personally could get "more for less" with Sky so whilst I could do without the hassle of switching and getting the dish / ADSL line installed, it's looking more and more attractive to me unless VM can deliver something exciting to make me stay before April.

I think that unless VM use some of their recently announced profit to significantly improve their TV / TiVo service soon, they are in real danger of loosing lots of customers over the coming year or two once Sky has access to BT Infinity as they will have all the content and fast broadband.

However, it's all a matter of opinion and everyone has to choose what is best for them within their own budget and entertainment needs.

stereohaven 25-02-2012 10:01

Re: TV price rises
 
Quote:

Originally Posted by Superblade7 (Post 35387887)
I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs. I would imagine the customer base for 50Mb and above is a relatively small percentage of VM's overall customers and therefore spending huge amounts of money on doubling broadband speeds is great but is it really what most customers want? I'd put my neck on the line and say probably not.

Couldn't agree more, in fact, if my 30MB connection was reliable and usable at all times of the day then it is unlikely I would be looking to leave already.

This quest for the greatest speed for advertising purposes has led them to lose sight of what's important IMHO. As you've said, the majority of Joe Public just want/need a reliable connection at a decent speed for a fair price and between 10 and 30MB is probably sufficient for the vast majority.

Unfortunately, sensible doesn't sell.

Quote:

Originally Posted by Superblade7 (Post 35387887)
I know a lot of the money being spent is on network improvements so this can only be an advantage for the many areas that are currently oversubscribed but then by doubling everyone's speeds, the network improvements may not actually show if everyone gets extra bandwidth.

Again I agree and see the same dangers. Improvements may alleviate the problems I have experienced but for how long? What if I get my new 60MB connection and can't even stream YouTube which I struggle with now at certain times on 30MB?

The extra speed but lack of performance would drive me even more nuts than it does now!

Quote:

Originally Posted by Superblade7 (Post 35387887)
The price difference now between Sky and VM is becoming interesting. I am just using this as an example but for Sky World, Unlimited BB and Unlimited Phone it's £88 a month. For VIP on VM it's now £105.71. I appreciate there are a few differences (i.e. faster BB, extra STB) but it just shows the price difference.

If we ignore any "returning customer" offers, from the 1st April my comparable package on Sky (Entertainment Extra, Multiroom, HD Pack, Broadband and Phone Line) is now 75p a month cheaper than VM.

Of course it isn't a great deal of money difference, the Broadband is slower and I lose ESPN (which I don't really watch anyway), but I get extra calls included, some more channels in HD and most importantly, everything works as it should.

My parents have been with VM since the NYNEX days and it has always had the advantage of being cheaper than Sky for (give or take) a comparable package, until this year.

In fact they are moving soon and going to Sky as it is now better value for their needs. They don't need or want 10MB Broadband let alone 100MB for the sparse amount of web surfing they do and I'm sure they are not alone.

Quote:

Originally Posted by Superblade7 (Post 35387887)
I love my TiVo and I have always been relatively happy with VM but (in true David Cameron style) I personally could get "more for less" with Sky so whilst I could do without the hassle of switching and getting the dish / ADSL line installed, it's looking more and more attractive to me unless VM can deliver something exciting to make me stay before April.

I guess we will soon find out if they are having trouble with churn if some very exciting news or offers starts being announced. :D

To be honest I think most people will moan about the increases and probably do nothing.

Quote:

Originally Posted by Superblade7 (Post 35387887)
I think that unless VM use some of their recently announced profit to significantly improve their TV / TiVo service soon, they are in real danger of loosing lots of customers over the coming year or two once Sky has access to BT Infinity as they will have all the content and fast broadband.

Yep, for me it's what happens next year in terms of price rises that will be more interesting because Sky will have their Fibre product bedded in properly and available much more widely. Then it will be as direct a comparison between packages/services as it's ever been.

Quote:

Originally Posted by Superblade7 (Post 35387887)
However, it's all a matter of opinion and everyone has to choose what is best for them within their own budget and entertainment needs.

Oh wouldn't it be dull if we all liked the same things. :)

---------- Post added at 09:01 ---------- Previous post was at 08:36 ----------

Quote:

Originally Posted by Superblade7 (Post 35387887)
The price difference now between Sky and VM is becoming interesting. I am just using this as an example but for Sky World, Unlimited BB and Unlimited Phone it's £88 a month. For VIP on VM it's now £105.71. I appreciate there are a few differences (i.e. faster BB, extra STB) but it just shows the price difference.

Just been thinking about this bit again as we do know Sky's Fibre Broadband pricing, so...

VM VIP = £105.71
Sky World (with Unlimited Fibre and Multiroom) = £110.75

Hmmmm....

alistairgd 25-02-2012 11:18

Re: TV price rises
 
Quote:

Originally Posted by spankysmagicpian (Post 35380264)
I'm going to move off the VIP50 now since I received my revised pricing letter. OK, it's only £5.XX but where does it end? If everyone who I take service from upped them by £5 it would soon mount up.

Is VIP20/30? still available? I can live with 30Mb until they get round to doubling it. (Shame about losing the HD Sports and movies though :-( )

That's basically what I did last month.

I was paying £100 for

V+ box
extra cable box upstairs
TV + Sky Sports + Movies
Evening telephone
50Mb BB

Got a TIVO leaflet through the door so switched to

Tivo Box
V+ box updatirs
TV + Sky Sports + Movies
Evening telephone
30Mb BB, doubling in a few weeks.

For £65/month.

That took FOUR phone calls to arrange because the kept messing it up and charging me the wrong price.

Now I get a letter saying $5.25 price hike, huh? I just started a new contract!

Anyway, don't miss the sports or the movies, and the 30Mb is really hard to distinguish from the 50Mb in normal use.

Superblade7 25-02-2012 11:45

Re: TV price rises
 
---------- Post added at 10:45 ---------- Previous post was at 10:44 ----------

[/COLOR]
Quote:

Originally Posted by stereohaven (Post 35387895)
Couldn't agree more, in fact, if my 30MB connection was reliable and usable at all times of the day then it is unlikely I would be looking to leave already.

This quest for the greatest speed for advertising purposes has led them to lose sight of what's important IMHO. As you've said, the majority of Joe Public just want/need a reliable connection at a decent speed for a fair price and between 10 and 30MB is probably sufficient for the vast majority.

Unfortunately, sensible doesn't sell.



Again I agree and see the same dangers. Improvements may alleviate the problems I have experienced but for how long? What if I get my new 60MB connection and can't even stream YouTube which I struggle with now at certain times on 30MB?

The extra speed but lack of performance would drive me even more nuts than it does now!



If we ignore any "returning customer" offers, from the 1st April my comparable package on Sky (Entertainment Extra, Multiroom, HD Pack, Broadband and Phone Line) is now 75p a month cheaper than VM.

Of course it isn't a great deal of money difference, the Broadband is slower and I lose ESPN (which I don't really watch anyway), but I get extra calls included, some more channels in HD and most importantly, everything works as it should.

My parents have been with VM since the NYNEX days and it has always had the advantage of being cheaper than Sky for (give or take) a comparable package, until this year.

In fact they are moving soon and going to Sky as it is now better value for their needs. They don't need or want 10MB Broadband let alone 100MB for the sparse amount of web surfing they do and I'm sure they are not alone.



I guess we will soon find out if they are having trouble with churn if some very exciting news or offers starts being announced. :D

To be honest I think most people will moan about the increases and probably do nothing.



Yep, for me it's what happens next year in terms of price rises that will be more interesting because Sky will have their Fibre product bedded in properly and available much more widely. Then it will be as direct a comparison between packages/services as it's ever been.



Oh wouldn't it be dull if we all liked the same things. :)

---------- Post added at 09:01 ---------- Previous post was at 08:36 ----------



Just been thinking about this bit again as we do know Sky's Fibre Broadband pricing, so...

VM VIP = £105.71
Sky World (with Unlimited Fibre and Multiroom) = £110.75

Hmmmm....

Although with Sky multiroom is optional as opposed to VM where you have it with VIP whether you want it or not. So for people who don't require multiroom, choose Sky with the above package for £100.50 and you'd have far more content including HD and a comparable BB service!

Like I said in my earlier post, it's everyone's individual needs / budgets that is the big decider. For me, superfast BB and endless VOD is nice to have but not a necessity. Lots more TV content and choice of HD is a big draw for me with Sky at this present time.

So as I've said before on here, I'll give VM until April's price rise to give me something that makes me personally want to stay or serious thought will be going into a switch to Sky for better content at a cheaper price (currently!!!).

stereohaven 25-02-2012 11:53

Re: TV price rises
 
Quote:

Originally Posted by Superblade7 (Post 35387937)
Although with Sky multiroom is optional as opposed to VM where you have it with VIP whether you want it or not. So for people who don't require multiroom, choose Sky with the above package for £100.50 and you'd have far more content including HD and a comparable BB service!

Ahhh I see, I didn't realise you got the extra box whether you want it or not.

Superblade7 25-02-2012 12:03

Re: TV price rises
 
Quote:

Originally Posted by stereohaven (Post 35387944)
Ahhh I see, I didn't realise you got the extra box whether you want it or not.

No worries, I don't want to seem to be anti-VM as I am far from it, just that Sky seem to be steadily improving their offering whilst VM are left "coming soon"

stereohaven 25-02-2012 12:04

Re: TV price rises
 
Quote:

Originally Posted by Superblade7 (Post 35387955)
No worries, I don't want to seem to be anti-VM as I am far from it, just that Sky seem to be steadily improving their offering whilst VM are left "coming soon"

I agree.

At least it should all be good for the consumer! :)

MrB 25-02-2012 12:26

Re: TV price rises
 
A number of people have mentioned waiting until the 1 April to decide whether to accept or reject the price rise. Will this work? Or do you have to give notice within X days of being notified of the planned price rise (so about now), otherwise you are deemed to have accepted the change?

And has anyone who has only recently agreed their price/contract managed to get it reversed/cancelled out with a credit as a result of "thinking of leaving"?

Many thanks

MrB

Superblade7 25-02-2012 12:33

Re: TV price rises
 
Quote:

Originally Posted by MrB (Post 35387964)
A number of people have mentioned waiting until the 1 April to decide whether to accept or reject the price rise. Will this work? Or do you have to give notice within X days of being notified of the planned price rise (so about now), otherwise you are deemed to have accepted the change?

MrB

Mr B, have a read back through this thread as I am sure either Ben or DF clarified this previously that you could do it within X days of the changes coming into effect on 1 April.

MrB 25-02-2012 13:28

Re: TV price rises
 
Quote:

Originally Posted by Superblade7 (Post 35387974)
Mr B, have a read back through this thread as I am sure either Ben or DF clarified this previously that you could do it within X days of the changes coming into effect on 1 April.

Thank you - I have been reading the 49 pages of posts but haven't spotted the explicit clarification (even checked Ben and DFs posts and feel like a stalker, but still didn't spot it :confused:).

The T&Cs state:

Quote:

If we and/or Virgin Media Payments:
a. increase our respective charges under this agreement;
b. make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c. make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges. If you do not give notice of cancellation within the specified period, you will be deemed to have accepted the increase in charges and/or the changes to the services and this agreement. You will no longer be able to cancel your services under this paragraph. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30-day notice period and paragraph J2 will not apply if you cancel before the end of the minimum period.

It is the either/or that is confusing - either within 30 days of being notified of the change, or within 30 days of the change actually taking effect (and if you aren't notified, within 30 days of the first bill showing the rise). So if both you could effectively cancel (30 days notice) any time between getting the letter and end April/1st May?

I was not planning to leave as I am generally happy with my services and was with my price until this rise, but am getting tempting half-price return to Sky offers and was just weighing up how long I have got to decide/take action if required.

Many thanks

MrB

Superblade7 25-02-2012 13:56

Re: TV price rises
 
Quote:

Originally Posted by MrB (Post 35388044)
Thank you - I have been reading the 49 pages of posts but haven't spotted the explicit clarification (even checked Ben and DFs posts and feel like a stalker, but still didn't spot it :confused:).

The T&Cs state:



It is the either/or that is confusing - either within 30 days of being notified of the change, or within 30 days of the change actually taking effect (and if you aren't notified, within 30 days of the first bill showing the rise). So if both you could effectively cancel (30 days notice) any time between getting the letter and end April/1st May?

I was not planning to leave as I am generally happy with my services and was with my price until this rise, but am getting tempting half-price return to Sky offers and was just weighing up how long I have got to decide/take action if required.

Many thanks

MrB

MrB

I'm sure Ben or DF will clarify at some point but I think from reading the T&Cs you've posted suggest you will be able to give notice on 1 April when the prices officially rise. If in doubt, give retentions a call on 150 and choose the option for thinking of leaving us. They'll advise you the official line and may even offer you a better deal if you tell them what Sky are offering you.

Good luck!

Superblade7

Alan Fry 25-02-2012 16:41

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387676)
This is not going to be good reading for VM executives although not representative it sends a clear message. http://www.vmhd.blogspot.com/

If Virgin have sense, they will read this and respond to this!

---------- Post added at 15:38 ---------- Previous post was at 15:36 ----------

Quote:

Originally Posted by pythagoras (Post 35387799)
http://www.nasdaq.com/symbol/vmed/analyst-research

Now qualify your advice;)

regards

John

Why are Virgin still listed on a American Stock exchange?

---------- Post added at 15:41 ---------- Previous post was at 15:38 ----------

Quote:

Originally Posted by Superblade7 (Post 35387887)
I would agree with you bear as whilst it's only a small amount of people voting it gives a good indication of what the general feeling is.

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs. I would imagine the customer base for 50Mb and above is a relatively small percentage of VM's overall customers and therefore spending huge amounts of money on doubling broadband speeds is great but is it really what most customers want? I'd put my neck on the line and say probably not.

I know a lot of the money being spent is on network improvements so this can only be an advantage for the many areas that are currently oversubscribed but then by doubling everyone's speeds, the network improvements may not actually show if everyone gets extra bandwidth.

The price difference now between Sky and VM is becoming interesting. I am just using this as an example but for Sky World, Unlimited BB and Unlimited Phone it's £88 a month. For VIP on VM it's now £105.71. I appreciate there are a few differences (i.e. faster BB, extra STB) but it just shows the price difference.

I love my TiVo and I have always been relatively happy with VM but (in true David Cameron style) I personally could get "more for less" with Sky so whilst I could do without the hassle of switching and getting the dish / ADSL line installed, it's looking more and more attractive to me unless VM can deliver something exciting to make me stay before April.

I think that unless VM use some of their recently announced profit to significantly improve their TV / TiVo service soon, they are in real danger of loosing lots of customers over the coming year or two once Sky has access to BT Infinity as they will have all the content and fast broadband.

However, it's all a matter of opinion and everyone has to choose what is best for them within their own budget and entertainment needs.

They should start buy putting (at the very least) all the non-BSkyB HD channels, both Premier Sports channels and the BBC red Button service, along with Al Jazzera!

denphone 25-02-2012 16:42

Re: TV price rises
 
Quote:

Originally Posted by Alan Fry (Post 35388139)
If Virgin have sense, they will read this and respond to this!

---------- Post added at 15:38 ---------- Previous post was at 15:36 ----------



l am sure Virgin look at everything and l suspect Virgin will have many irons in the fire in regards to keeping customers and attracting new ones.

Chad 25-02-2012 16:49

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35387676)
This is not going to be good reading for VM executives although not representative it sends a clear message. http://www.vmhd.blogspot.com/

It's a good read but easy to dismiss. From previous experience people who are unhappy, disgruntled or looking to let off steam are more inclined to take time out to complete a survey or give feedback than someone who is satisfied.

Virgin themselves will know over the next 6 weeks what impact the prices increase will have. I'm sure they are already monitoring and measuring trends i.e. people cancelling SKY HD at £7 or downsizing their broadband.

I for one changed my package 2 weeks ago on the back of being informed my price increase would be £5.50. Instead I'm now about £35 to £40 per month better off.

Doz007 25-02-2012 18:44

Re: TV price rises
 
Quote:

Originally Posted by Chad (Post 35388148)
It's a good read but easy to dismiss. From previous experience people who are unhappy, disgruntled or looking to let off steam are more inclined to take time out to complete a survey or give feedback than someone who is satisfied.

Virgin themselves will know over the next 6 weeks what impact the prices increase will have. I'm sure they are already monitoring and measuring trends i.e. people cancelling SKY HD at £7 or downsizing their broadband.

I for one changed my package 2 weeks ago on the back of being informed my price increase would be £5.50. Instead I'm now about £35 to £40 per month better off.

Surely this will have a negative effect on VM. Putting the prices up has caused me to think about my service and VM will now be getting £70 less per month as a result. :shocked:

Surely they'd rather have kept my extra £70 per month!? The price rises seem to have really backfired on them.

denphone 25-02-2012 18:47

Re: TV price rises
 
Quote:

Originally Posted by Doz007 (Post 35388181)
Surely this will have a negative effect on VM. Putting the prices up has caused me to think about my service and VM will now be getting £70 less per month as a result. :shocked:

Surely they'd rather have kept my extra £70 per month!? The price rises seem to have really backfired on them.

Well l don't think you can make that assumption based on one poll. which is not really representative.

richard1960 25-02-2012 18:51

Re: TV price rises
 
Quote:

Originally Posted by Doz007 (Post 35388181)
Surely this will have a negative effect on VM. Putting the prices up has caused me to think about my service and VM will now be getting £70 less per month as a result. :shocked:

Surely they'd rather have kept my extra £70 per month!? The price rises seem to have really backfired on them.

Not necessarily people shop around anyway Sky put their prices up around september and there is alays a certain amount of "churn " from one company to the next

VM are losing your custom but when the other major pay TV provider puts prices up so might they.

Doz007 25-02-2012 18:58

Re: TV price rises
 
Quote:

Originally Posted by richard1960 (Post 35388185)
Not necessarily people shop around anyway Sky put their prices up around september and there is alays a certain amount of "churn " from one company to the next

VM are losing your custom but when the other major pay TV provider puts prices up so might they.

I suppose that is true but VM are still keeping me as a broadband and phone customer. I think it's fair to say the £2 increase in XXL broadband is an easy pill to swallow when coupled with VM more doubling my speed taking it to a whopping 120mb!

They've done nothing on the TV side of things to warrant a price increase in my opinion. They can't even manage to release the TiVo app or red button services yet alone more HD channels. :(

muppetman11 25-02-2012 19:16

Re: TV price rises
 
I feel the bigger issue is the services offered , people don't mind a little increase so long as they see improvements in their services. I personally hate the length of time you have to wait for HD channels on VM and I'm referring to non Sky HD channels.

denphone 25-02-2012 19:25

Re: TV price rises
 
Quote:

Originally Posted by muppetman11 (Post 35388206)
I feel the bigger issue is the services offered , people don't mind a little increase so long as they see improvements in their services. I personally hate the length of time you have to wait for HD channels on VM and I'm referring to non Sky HD channels.

l think you only have to look at the last couple of years to see how much Virgin have improved their services and one expects significant inprovements to be forthcoming this year as well and yes true they could be a little quicker getting some of the non Sky HD channels but again remember that Sky get paid to put channels on their platform where Virgin have to do the opposite so l think you are being a tad harsh master in your criticism of Virgin.:)

alwaysabear 25-02-2012 19:43

Re: TV price rises
 
Quote:

Originally Posted by muppetman11 (Post 35388206)
I feel the bigger issue is the services offered , people don't mind a little increase so long as they see improvements in their services. I personally hate the length of time you have to wait for HD channels on VM and I'm referring to non Sky HD channels.

Dead right m8.

denphone 25-02-2012 19:58

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388217)
Dead right m8.

The masters influence is strong with the force tonight.;)

alwaysabear 25-02-2012 20:03

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388221)
The masters influence is strong with the force tonight.;)

MM just happens to have a similar opinion to my own. VM have badly neglected the HD side of the TV business, and I am not talking about SKY HD channels which we all know Sky want as exclusive.

denphone 25-02-2012 20:08

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388223)
MM just happens to have a similar opinion to my own. VM have badly neglected the HD side of the TV business, and I am not talking about SKY HD channels which we all know Sky want as exclusive.

Apart from the HD channels Sky are denying Virgin access to there are not that many HD channels that Virgin would have apart from the ITV HD channels and a few others.:)

LexDiamond 25-02-2012 20:34

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388229)
Apart from the HD channels Sky are denying Virgin access to there are not that many HD channels that Virgin would have apart from the ITV HD channels and a few others.:)

The point being made though is that with the price increase there should really be nothing missing on the HD list that is non Sky.

denphone 25-02-2012 20:49

Re: TV price rises
 
Quote:

Originally Posted by LexDiamond (Post 35388247)
The point being made though is that with the price increase there should really be nothing missing on the HD list that is non Sky.

And l suspect most of the ones missing we will get soon enough Lex.:)

howardmicks 25-02-2012 21:00

Re: TV price rises
 
I have sat back and read all peoples comments and i have got to say that both sides have good arguments,But vm have really got it wrong this time and i feel its going come back and hit them were it hurts.
1.first we get good news telling us that boardband services are to be doubled for free
2.weeks later we getting news that broadband prices are going up so whilst doubling is great all of a sudden it comes at a cost.
3.then we get get news of a increase in tv prices,Still awaiting new hd channels and other channels shutting down(maybe not vm`s fault) but really if they have finally signed some new channels would have justified the increase.
4.tivo,Hoping to get all customers on this great format.What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!
Continued promises of new things aint gonna wash with everybody,i know atleast 3 of my friends who have now gone back to sky and from looking at different forums if believed many are following.
Maybe this is vm`s plan loose mass customers on the tv side,Shut it down and concentrate on broadband.If it aint whoever is in control of all the decisions at vm needs to go !!!!!!!!!!!!!!

---------- Post added at 19:56 ---------- Previous post was at 19:55 ----------

Quote:

Originally Posted by denphone (Post 35388254)
And l suspect most of the ones missing we will get soon enough Lex.:)

hope you are right matey,Way its going they will only be a few of us left with there tv package:)

---------- Post added at 19:58 ---------- Previous post was at 19:56 ----------

Quote:

Originally Posted by alwaysabear (Post 35388223)
MM just happens to have a similar opinion to my own. VM have badly neglected the HD side of the TV business, and I am not talking about SKY HD channels which we all know Sky want as exclusive.

agree universal hd is a prime example,They want the channels on the cheap.But us customers aint allowed the same

---------- Post added at 20:00 ---------- Previous post was at 19:58 ----------

Quote:

Originally Posted by muppetman11 (Post 35388206)
I feel the bigger issue is the services offered , people don't mind a little increase so long as they see improvements in their services. I personally hate the length of time you have to wait for HD channels on VM and I'm referring to non Sky HD channels.

bang on matey,I never want to go back to sky but vm are making it very differcult to resist:(

denphone 25-02-2012 21:05

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388260)
I have sat back and read all peoples comments and i have got to say that both sides have good arguments,But vm have really got it wrong this time and i feel its going come back and hit them were it hurts.
1.first we get good news telling us that boardband services are to be doubled for free
2.weeks later we getting news that broadband prices are going up so whilst doubling is great all of a sudden it comes at a cost.
3.then we get get news of a increase in tv prices,Still awaiting new hd channels and other channels shutting down(maybe not vm`s fault) but really if they have finally signed some new channels would have justified the increase.
4.tivo,Hoping to get all customers on this great format.What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!
Continued promises of new things aint gonna wash with everybody,i know atleast 3 of my friends who have now gone back to sky and from looking at different forums if believed many are following.
Maybe this is vm`s plan loose mass customers on the tv side,Shut it down and concentrate on broadband.If it aint whoever is in control of all the decisions at vm needs to go !!!!!!!!!!!!!!

---------- Post added at 19:56 ---------- Previous post was at 19:55 ----------



hope you are right matey,Way its going they will only be a few of us left with there tv package:)

Howard we are all entitled to a opinion and l respect yours but as l have previously stated in this thread l think some members are going a bit OTT with their reactions to the forthcoming price rises and seem to forget that Sky will raise its prices later in the year and apart form them having a few more channels Virgins all round package is infinitely superior to anything Sky can offer in my and many other peoples opinions.:)

howardmicks 25-02-2012 21:08

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388271)
Howard we are all entitled to a opinion and l respect yours but as l have previously stated in this thread l think some members are going a bit OTT with their reactions to the forthcoming price rises and seem to forget that Sky will raise its prices later in the year and apart form them having a few more channels Virgins all round package is infinitely superior to anything Sky can offer in my and many other peoples opinions.:)

Im staying put matey,But people are really struggling and we all like to see something for are money especially after increases.All im trying to say vm should have had some annoucements at the same time as price increases,It is gonna cost them and eventually us that stay put :(

denphone 25-02-2012 21:14

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388274)
Im staying put matey,But people are really struggling and we all like to see something for are money especially after increases.All im trying to say vm should have had some annoucements at the same time as price increases,It is gonna cost them and eventually us that stay put :(

l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

howardmicks 25-02-2012 21:16

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

bit to late then thou when customers are already leaving,Should have been when they annouched there increases

alwaysabear 25-02-2012 21:21

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

howardmicks 25-02-2012 21:43

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388288)
Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

:clap::clap::clap::clap::clap::clap::clap::clap::c lap::clap:

denphone 25-02-2012 21:43

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388288)
Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

But remember for those that leave many will join as was shown by 50,000 Sky customers deserting Sky and opting for the TiVo service.


There's been a 19% increase in proportion of Sky customers taking Virgin TV
40% of those said they wanted TiVo

Over half of TiVo customers recommend to friends/family

TiVo customers rate product 19% higher than comparable TV customers (NPS survey)

Attracting Sky switchers – 55% of TiVo new adds were from Sky

howardmicks 25-02-2012 22:07

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388298)
But remember for those that leave many will join as was shown by 50,000 Sky customers deserting Sky and opting for the TiVo service.


There's been a 19% increase in proportion of Sky customers taking Virgin TV
40% of those said they wanted TiVo

Over half of TiVo customers recommend to friends/family

TiVo customers rate product 19% higher than comparable TV customers (NPS survey)

Attracting Sky switchers – 55% of TiVo new adds were from Sky

i think those stats will be different come next report matey !!!!!!!!!!!!!

Doz007 25-02-2012 22:13

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

Why did they announce the doubling of BB speed prior to the news of the price increase then? That was surely timed like that to softened the blow of the imminent price increase.

I don't think VM have any great announcements to make as far as their TV service is concerned unfortunately. If they did they'd have been shouting about them from the roof tops now like they are doing with the BB speed increases.

Mr K 25-02-2012 22:22

Re: TV price rises
 
Sky have got a very good deal at the moment. Maybe they've seen a gap in the market from disgruntled VM customers.

http://www.hotukdeals.com/deals/join...25-p-m-1152628

if only I didn't hate everything the Murdoch's represent so much.........

jb66 25-02-2012 22:27

Re: TV price rises
 
Worth it for f1. You could order this and sell the skybox and dish and get skygo for a year

SnoopZ 25-02-2012 22:33

Re: TV price rises
 
Quote:

Originally Posted by Mr K (Post 35388314)
Sky have got a very good deal at the moment. Maybe they've seen a gap in the market from disgruntled VM customers.

http://www.hotukdeals.com/deals/join...25-p-m-1152628

if only I didn't hate everything the Murdoch's represent so much.........

Is it still a good deal if you have to pay £10 for the HD pack though when you get it free on Virgin?

Arthurgray50@blu 25-02-2012 22:41

Re: TV price rises
 
I think VM will have shot themself in the foot, l certainly won't pay £5.00 per month without extra channels etc and l don't mean +1 channels.

People might moan about Sky, but they have better channels than VM and the CS is better,

MrB 25-02-2012 22:50

Re: TV price rises
 
Quote:

Originally Posted by Doz007 (Post 35388312)
Why did they announce the doubling of BB speed prior to the news of the price increase then? That was surely timed like that to softened the blow of the imminent price increase.

Well if that was their plan, announcing a "free" doubling of speed then within weeks a price rise, before the speed increase was actually implemented, then they clearly have not a clue about marketing and finance (and they have form giving free increases followed immediately by price rises, we remember and we aren't thick :dunce:, though they still haven't learnt).

For all the comments of it isn't much of a rise, it is above inflation and we have every reason to complain on here or elsewhere if we wish, particularly when VM aren't honouring the contract price agreed. Whether we then live with it or not is a separate issue.:erm:

Raising prices for TV, BB and Tivo is likely to have an impact on retention/new sign ups, though they are increasing promos at the moment (£130+ cashback on Topcashback/Quidco, £50 cashback on your contract, free install, 3 months free) which will likely draw in the new punters to replace some of the digruntled people leaving!

MrB

paultrademark 26-02-2012 00:11

Re: TV price rises
 
Quote:

Originally Posted by jb66 (Post 35388315)
Worth it for f1. You could order this and sell the skybox and dish and get skygo for a year

Brilliant idea actually. spot on.

denphone 26-02-2012 06:55

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388311)
i think those stats will be different come next report matey !!!!!!!!!!!!!

Well l suspect their figures will still be pretty good come April.

jb66 26-02-2012 08:47

Re: TV price rises
 
With the need for speed on broadband and very little competition vm will be fine. Phone and broadband makes the most Money or vm. The ignition cost of a pvr and carriage fees make the tv less profitable

thunderlips 26-02-2012 10:09

Re: TV price rises
 
i think this price increase is going to bite vm where it hurts, i know three family members with vm that have cancelled already them saying enough is enough !

howardmicks 26-02-2012 12:04

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388372)
Well l suspect their figures will still be pretty good come April.

personally i hope they aint,Last time they lost customers was over lack of new hd channels.Vm finally then pulled they finger out and they got a very impressive collection of new hd channels,Whilst figures stay pretty good vm will continue to bury there head in the sand.Only problem this time think they will struggle to get them back,Twice bitten and all that:dozey:

---------- Post added at 11:04 ---------- Previous post was at 11:03 ----------

Quote:

Originally Posted by thunderlips (Post 35388400)
i think this price increase is going to bite vm where it hurts, i know three family members with vm that have cancelled already them saying enough is enough !

agree matey !!!!!!!!!!!

LexDiamond 26-02-2012 12:25

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388464)
personally i hope they aint,Last time they lost customers was over lack of new hd channels.Vm finally then pulled they finger out and they got a very impressive collection of new hd channels,Whilst figures stay pretty good vm will continue to bury there head in the sand.Only problem this time think they will struggle to get them back,Twice bitten and all that:dozey:

---------- Post added at 11:04 ---------- Previous post was at 11:03 ----------



agree matey !!!!!!!!!!!

I personally would not have had any apprehension about going back to VM until I saw the price rises.

The pricing now is tbh just stupid. Paying £5 a month to record? Yeah right! It will be a cold day in hell before I pay £5 a month to be able to use PVR functionality :rofl:

paulsouth 26-02-2012 12:42

Re: TV price rises
 
Quote:

Originally Posted by Ray.uk (Post 35384430)
Have VIP30 at £99.45 just received letter saying going up £4.50 so £103.45 can anyone with vip30 confirm this.
Cannot understand why they dont give list of various VIP package prices on their website

i thort they got rid of that package?

howardmicks 26-02-2012 13:18

Re: TV price rises
 
Quote:

Originally Posted by LexDiamond (Post 35388479)
I personally would not have had any apprehension about going back to VM until I saw the price rises.

The pricing now is tbh just stupid. Paying £5 a month to record? Yeah right! It will be a cold day in hell before I pay £5 a month to be able to use PVR functionality :rofl:

skys started off at £10 to record and was dropped and customers flooded in,But vm up the price totally crazy.Tivo is great but £3 is overpriced £5 is daylight robbery !!!!!!!!!!!!!

tridens 26-02-2012 13:19

Re: TV price rises
 
I agree with this posting

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs.

i agree most customers 70 -80% take the 10mg bb
Im not interested in 100 -200 300mg BB 10mg is plenty for me

Virgin is investing all their money in broadband not tv most people would like to see more Channels better content more HD Channels

also the tivo £3 charge should have been scraped

Tivo,Hoping to get all customers on this great format.
What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!

richard1960 26-02-2012 13:21

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388504)
skys started oof at £10 to record and was dropped and customers flooded in,But vm up the price totally crazy.Tivo is great but £3 is overpriced £5 is daylight robbery !!!!!!!!!!!!!

To be absolutely fair to VM when i had my TiVo Installed there was not any money up front either for the box or installation so i suppose they have to get it back somewhere just my opinion though.

denphone 26-02-2012 13:24

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388504)
skys started off at £10 to record and was dropped and customers flooded in,But vm up the price totally crazy.Tivo is great but £3 is overpriced £5 is daylight robbery !!!!!!!!!!!!!

Just a little question howard you are saying its overpriced but yet you seem to have one so it cannot be that overpriced or else you wouldn't have one.:)

passingbat 26-02-2012 15:50

Re: TV price rises
 
Quote:

Originally Posted by jb66 (Post 35388376)
With the need for speed on broadband and very little competition

Up until recently! BT infinity does away with VM's major (only for some) advantage. When Sky start selling fibre, VM should worry IMHO.

Superblade7 26-02-2012 17:11

Re: TV price rises
 
Quote:

Originally Posted by passingbat (Post 35388613)
Up until recently! BT infinity does away with VM's major (only for some) advantage. When Sky start selling fibre, VM should worry IMHO.

Completely agree, I've said in previous posts that once Sky get fibre VM need to watch out. Once a comparable BB service is available, VM need to ensure they have a good bundle to offer people to entice them to stay / join.

TiVo should be a major draw to VM but their seemingly endless "coming soon" of new channels, red buttons, apps, etc, is now becoming a bit of a joke. A simple thing like BBC red button is available on virtually all new DVB TVs so can't be that difficult to implement on the VM network.

The triple tuners of TiVo are great for me but VM need to announce some extra content soon for the extra £2 they are going to be charging me from April!

alwaysabear 26-02-2012 17:17

Re: TV price rises
 
Quote:

Originally Posted by passingbat (Post 35388613)
Up until recently! BT infinity does away with VM's major (only for some) advantage. When Sky start selling fibre, VM should worry IMHO.

I have been reliably informed that from April fibre will be available to Sky customers depending on whether infinity is available in their area.

richard1960 26-02-2012 17:19

Re: TV price rises
 
Quote:

Originally Posted by passingbat (Post 35388613)
Up until recently! BT infinity does away with VM's major (only for some) advantage. When Sky start selling fibre, VM should worry IMHO.

How much extra on the monthly sub would sky have to charge to supply the infinity BB product? would it be competitive with VM.:confused:

muppetman11 26-02-2012 17:29

Re: TV price rises
 
Quote:

Originally Posted by richard1960 (Post 35388672)
How much extra on the monthly sub would sky have to charge to supply the infinity BB product? would it be competitive with VM.:confused:

Sky Fibre is £20.00 for 40mb , as opposed to VM 30mb becoming 60mb at £18.50 , which will be the cheapest option will depend I suppose on your total bundle.

richard1960 26-02-2012 17:36

Re: TV price rises
 
Quote:

Originally Posted by muppetman11 (Post 35388680)
Sky Fibre is £20.00 for 40mb , as opposed to VM 30mb becoming 60mb at £18.50 , which will be the cheapest option will depend I suppose on your total bundle.

Thanks MM.:)

howardmicks 26-02-2012 18:09

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388508)
Just a little question howard you are saying its overpriced but yet you seem to have one so it cannot be that overpriced or else you wouldn't have one.:)

Only start paying £3. Next month had it 12 months for free,love my tivo but still dont know how they justify a £3 charge for epg

denphone 26-02-2012 18:31

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388700)
Only start paying £3. Next month had it 12 months for free,love my tivo but still dont know how they justify a £3 charge for epg

But you are paying £3 for many other functionalities here and in the future and not just for the EPG.

jobbie8 26-02-2012 19:19

Re: TV price rises
 
Finally got my letter yesterday, going up by £3.50 amonth. £42 a year.

I'm not to bothered about the rise now, only hope for more HD channels this year.

I've got more things to worry about, with my VM letter came my car insurance renewal which has gone up £140 (with nothing changing in my circumstances) and my engergy supplier has increased my monthly direct debit by £20, even though Im still in credit.

TonyHoyle 26-02-2012 23:23

Re: TV price rises
 
Finally got the letter. 15% increase.. £33 becomes £38. didn't expect it to be that much TBH

Sky are still more expensive (£40 for the equivalent deal) but only just...

---------- Post added at 22:23 ---------- Previous post was at 22:18 ----------

Quote:

Originally Posted by jobbie8 (Post 35388745)
I've got more things to worry about, with my VM letter came my car insurance renewal which has gone up £140 (with nothing changing in my circumstances) and my engergy supplier has increased my monthly direct debit by £20, even though Im still in credit.

For the energy thing, they do that to me constantly.. you can normally drop it back down again on the website or worst case phone them up. Car insurance is cutthroat and if your existing insurer doesn't want your business there are plenty more out there.

Companies rely on passive consumers not caring enough to find the cheapest prices - insurance and energy are the worst of the lot. VM are saints by comparison!

spankysmagicpian 27-02-2012 00:10

Re: TV price rises
 
Since the price rise I'm been thinking about dropping down a package to negate the rise. It will be cold day in hell when I go to the dark side but I did check the prices.

I was shocked - to get a comparable package, Sky actually worked out slightly more expensive. Yes I know, more HD Channels but far, far inferior broadband.

So there you go - it is true, Sky for channels & HD and BB for VM!

Alan Fry 27-02-2012 14:12

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388210)
l think you only have to look at the last couple of years to see how much Virgin have improved their services and one expects significant inprovements to be forthcoming this year as well and yes true they could be a little quicker getting some of the non Sky HD channels but again remember that Sky get paid to put channels on their platform where Virgin have to do the opposite so l think you are being a tad harsh master in your criticism of Virgin.:)

I think they would add more channels, in 2011 the improved the STB, now they can improve the Content!

---------- Post added at 13:12 ---------- Previous post was at 13:08 ----------

Quote:

Originally Posted by tridens (Post 35388505)
I agree with this posting

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs.

i agree most customers 70 -80% take the 10mg bb
Im not interested in 100 -200 300mg BB 10mg is plenty for me

Virgin is investing all their money in broadband not tv most people would like to see more Channels better content more HD Channels

also the tivo £3 charge should have been scraped

Tivo,Hoping to get all customers on this great format.
What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!

Fast broadband is needed for all the Streaming from online!

howardmicks 27-02-2012 14:26

Re: TV price rises
 
Quote:

Originally Posted by tridens (Post 35388505)
I agree with this posting

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs.

i agree most customers 70 -80% take the 10mg bb
Im not interested in 100 -200 300mg BB 10mg is plenty for me

Virgin is investing all their money in broadband not tv most people would like to see more Channels better content more HD Channels

also the tivo £3 charge should have been scraped

Tivo,Hoping to get all customers on this great format.
What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!

total agree matey,But unfortunetly vm clearly dont see it that way.I think they will be a time in the future(if can afford)where the majority will have sky for tv and vm for b/band and looking at recent developments i am starting to feel vm want it that way

BenMcr 27-02-2012 14:31

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35389225)
and looking at recent developments i am starting to feel vm want it that way

Why on earth would Virgin Media go to the expense and effort of replacing their TV platform with TiVo if they'd rather everyone had Sky for TV?

ottoni 27-02-2012 15:04

Re: TV price rises
 
All this tv price rises is getting ridiculous, although I wonder what sky will put theirs up to?

My current offer doesn't run out until july, this includes:

TV XL
PHONE XL
INTERNET L
TIVO 1TB
V+
O845 (5 POUNDS)
CALLER ID
LINE RENTAL

42 POUNDS GOING UP TO 46 WITH PRICE INCREASE.

Does this sound like a reasonable/ good deal?

denphone 27-02-2012 15:09

Re: TV price rises
 
Quote:

Originally Posted by ottoni (Post 35389272)
All this tv price rises is getting ridiculous, although I wonder what sky will put theirs up to?

My current offer doesn't run out until july, this includes:

TV XL
PHONE XL
INTERNET L
TIVO 1TB
V+
O845 (5 POUNDS)
CALLER ID
LINE RENTAL

42 POUNDS GOING UP TO 46 WITH PRICE INCREASE.

Does this sound like a reasonable/ good deal?

To me it still looks like a very good deal.:tu:

ottoni 27-02-2012 15:11

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35389276)
To me it still looks like a very good deal.:tu:

yeah, looking around at other suppliers nothing comes close, what does everyone else on here get?

Picto 27-02-2012 15:50

Re: TV price rises
 
Quote:

Originally Posted by ottoni (Post 35389272)
All this tv price rises is getting ridiculous, although I wonder what sky will put theirs up to?

My current offer doesn't run out until july, this includes:

TV XL
PHONE XL
INTERNET L
TIVO 1TB
V+
O845 (5 POUNDS)
CALLER ID
LINE RENTAL

42 POUNDS GOING UP TO 46 WITH PRICE INCREASE.

Does this sound like a reasonable/ good deal?

Well i'm getting absolutely robbed.

TIVO with TV XL
Internet M
Spare room has VHD box
No phone line at all.

Paying £54.50 just now rising to £57.50.


Surely that can't be right considering what the boy above is getting for a tenner cheaper? Anyone got a direct UK number for me to re-negotiate? (Been with virgin for year and a half if that makes a difference.)

howardmicks 27-02-2012 16:12

Re: TV price rises
 
Quote:

Originally Posted by BenMcr (Post 35389234)
Why on earth would Virgin Media go to the expense and effort of replacing their TV platform with TiVo if they'd rather everyone had Sky for TV?

That is what confuses me,But upping the £3 charge to £5 is crazy surely it should go down not up and regarding hd channels there are still ones we are missing that sky dont own(itv`s,disney and especially universal)that we are still waiting for :confused:

paultrademark 27-02-2012 17:53

Re: TV price rises
 
Quote:

Originally Posted by ottoni (Post 35389277)
yeah, looking around at other suppliers nothing comes close, what does everyone else on here get?

M Phone
XL BB
XL TV

1 TB TiVo
500GB TiVo
V+

£66.40

but called about about further discount due to price increase and got another £2 per month off, which will increase my total cost to

£67.90

Perfect Choice 27-02-2012 18:15

Re: TV price rises
 
Quote:

Originally Posted by tridens (Post 35388505)
I agree with this posting

also the tivo £3 charge should have been scraped

Tivo,Hoping to get all customers on this great format.
What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!

I consider the increase to £5 per month will put the full brakes on new Tivo sales, cosidering that is on top of the TV fee then VM are playing a very dangerous game.

Tivo is good but not unique enough to justify £5 extra!

denphone 27-02-2012 18:23

Re: TV price rises
 
Quote:

Originally Posted by Perfect Choice (Post 35389380)
I consider the increase to £5 per month will put the full brakes on new Tivo sales, cosidering that is on top of the TV fee then VM are playing a very dangerous game.

Tivo is good but not unique enough to justify £5 extra!

Well we shall see PC but l suspect Virgin might well have several aces up their sleeves in the coming months to nullify the price increases.

devilincarnate 27-02-2012 18:37

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35389384)
Well we shall see PC but l suspect Virgin might well have several aces up their sleeves in the coming months to nullify the price increases.

Den do you not think that it would be good of them to say what was going to happen before they stated the price rise's? (They could say X amount of channels/app's are going to launch)
Rather than the price rise's and see what may come?

I will get my coat:D

alwaysabear 27-02-2012 18:53

Re: TV price rises
 
Quote:

Originally Posted by devilincarnate (Post 35389398)
Den do you not think that it would be good of them to say what was going to happen before they stated the price rise's? (They could say X amount of channels/app's are going to launch)
Rather than the price rise's and see what may come?

I will get my coat:D

I agree devil, it makes no business sense to do it the other way round.

MaverickJesus 27-02-2012 20:49

Re: TV price rises
 
They can't announce stuff if they haven't finalised it yet. If they had, they would announce it immediately.

I think people are being incredibly naive to think VM are sitting on a warchest of new channels ready to pull out on special occasions.


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