Re: VIP/VIP+ New and Improved VIP Package
 

There is no increase in the cost of either XL or XXL broadband core costs (before discounts)

The £1.50 drop is for XL on the lower prices is due to a £1.50 increase in the discount - obviously the VIP discount is a larger amount in the first place giving a deeper reduction off the pricing.

The £3.15 increase in VIP is due to increase of TV and Phone services, not broadband - same as it affects all other customers who have the same bits (e.g. TI/TM etc)

As I did say earlier it's also likely that anyone VIP 20 price from before April 2010 will be able to drop down to the current price (saving about £3 or so) by going to XL (30)

Re: VIP/VIP+ New and Improved VIP Package
 

XL tv going up 1.00 and talk mobile and talk international 25 p each is 1.50 where's the other 1.65

Re: VIP/VIP+ New and Improved VIP Package
 

75p line rental and 90p for additional box.

Re: VIP/VIP+ New and Improved VIP Package
 

Thanks for that didn't list them on price increase list.

Re: VIP/VIP+ New and Improved VIP Package
 

Right i so dont understand something here

I am hearing people are paying at the moment for VIP50 about £97 but i am on VIP50 but im paying £110.05 a month so am i paying too much as it is now?

I do have a £5 a month payment handling fee as i dont pay by DD so that would take it down to £105.05 a month but it looks like im paying too much.

Here is what i have got from my bill for Jan

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £73.55
Description Date/period Amount
Telephone Line Rental 28 January - 27 February £12.24
Payment Handling Charge 28 January - 27 February £5.00
Talk International 28 January - 27 February £1.50
Talk Mobile 28 January - 27 February £1.50
Talk Unlimited 28 January - 27 February £8.00
Phone, TV & Broadband Saving 28 January - 27 February £-47.94
Calldispl 28 January - 27 February £2.05
Free Voicemail 28 January - 27 February £0.00
TV Size: X L 28 January - 27 February £25.00
2 Additional V Box 28 January - 27 February £30.00
V+ HD Box 28 January - 27 February £10.00
Add Set Box(es) Discount 28 January - 27 February £-18.80
XXL 50Mb Broadband 28 January - 27 February £45.00
Premium TV channels (Provided by Virgin Media Entertainment) £36.50
Description Date/period Amount
Movies4,Movies5,Sports1,Sports2 28 January - 27 February £29.50
SkypremHD 28 January - 27 February £7.00

is this right for VIP50?

Re: VIP/VIP+ New and Improved VIP Package
 

Looks like you have 3 boxes while the std VIP50 only covers 2, so that might be why it's costing you more, oh and you have caller display, I don't think that is covered either.

Re: VIP/VIP+ New and Improved VIP Package
 

You've also got an additional STB, and caller display which aren't included in the £97.

Re: VIP/VIP+ New and Improved VIP Package
 

cheers Ben

Re: VIP/VIP+ New and Improved VIP Package
 

Are people now just automatically assuming it's me now or something? lol

Re: VIP/VIP+ New and Improved VIP Package
 

you did the legwork to help us out mate so cheers ;)

means my longterm plans (weeks) of upgrading to VIP50 when my daughter moves out + I return her STB are back on.

Re: VIP/VIP+ New and Improved VIP Package
 

Hi

Additional costs are extra box (15.00-9.40disc) = £5.60
non DD billing £5.00
Caller Display £2.05

Additional cost of £ 12.65 from £ 110.05 = £ 97.40

Like you I wish VM would adopt a better pricing structure!!

Hope this helps

---------- Post added at 10:13 ---------- Previous post was at 10:11 ----------

Thanks Ben
Have you got any relatives or friends like yourself ?
Must be lots of vacancies at CS !!:D

Re: VIP/VIP+ New and Improved VIP Package
 

Thanks for that Ben, anyone would of thought you were putting the prices up personally! £3.15 increase across all what you get on VIP50 isn't too bad.

Thanks once again Ben.

Re: VIP/VIP+ New and Improved VIP Package
 

Well took the plunge
I'm now a VIP50 customer !! ( As from March 2nd )

Quoted £ 109.45, which includes my additional V+HD box, and caller display
so seems about right. No installation or activation fees either.

Confirmed that the April increase will be about £3, with an additional £3 for Tivo as and when.

Again thanks Ben for all the info.

P.S. Can I now gripe about VIP customers getting a raw deal
:smokin:

Re: VIP/VIP+ New and Improved VIP Package
 

Would VIP with 100mb BB be a straight £10 extra

Re: VIP/VIP+ New and Improved VIP Package
 

Yes it would