Cable Forum - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - *ALL* Speed Upgrade Discussion In Here Please (Part 4) (https://www.cableforum.uk/board/showthread.php?t=25647)

Aragorn

08-04-2005 08:29

Re: Farnborough, Hampshire - had the upgrade yet?

I upgraded via the website on the first day. Took five mins to get the 2Mb upgrade.

McGraw

08-04-2005 13:11

Whaere's the SACM upgrade page gone?

It was working this morning and I intended to upgrade when I got home this evening :(

Paul	08-04-2005 13:28

Re: Whaere's the SACM upgrade page gone?

It seems to be there to me.

http://www.ntlworld.com/data-feeds/e...tierMigration/

KraGorn

08-04-2005 17:18

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Why is it that after all these years STB users still have to battle with CS when SACMs are upgradeable on-line? :erm:

sherer

08-04-2005 17:37

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

esp as i booked for an engineer to come today and replace my pace with a samsung and he didn't turn up :mad: :mad:

MatTman

09-04-2005 21:46

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

i phined up for my 3meg today, the guy on the toher end was nice enough and said it would take upto 48 hours for the Upgrade to go through.

is that normal? will i have to reboot the STB? (samsung).

Nikko

09-04-2005 23:03

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by MatTman

i phined up for my 3meg today, the guy on the toher end was nice enough and said it would take upto 48 hours for the Upgrade to go through.

is that normal? will i have to reboot the STB? (samsung).

Priboblay coz those at toher end of the phine sumtimes git confuzzed

MatTman

13-04-2005 01:40

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

well 3 days later, no upgrade..

should know better than to trust a welsh guy i guess.

Paul	13-04-2005 02:43

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by KraGorn

Why is it that after all these years STB users still have to battle with CS when SACMs are upgradeable on-line? :erm:

Maybe because STB's cannot be swapped by remote control ... ;)

Electrolyte01

13-04-2005 07:14

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by Nikko

Priboblay coz those at toher end of the phine sumtimes git confuzzed

I think you have had one too many to drink there mate :D

MatTman

15-04-2005 00:00

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by Paul M

Maybe because STB's cannot be swapped by remote control ... ;)

already on samsung STB and i made that Clear to the tech on the phone.

Nikko

15-04-2005 00:19

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by Electrolyte

I think you have had one too many to drink there mate :D

You are welcome to think, but its probably best not to post afterwards.

homealone

15-04-2005 00:53

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by Nikko

You are welcome to think, but its probably best not to post afterwards.

I've tried it both ways - I am not sure which works best ;)

Bytecon

16-04-2005 21:05

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Their upgrade page appears to be down ..

Quote:

We are currently carrying out essential maintenance to our customer management and billing systems to improve our customer service.
As a result this service will be unavailable until further notice.

We apologise for any inconvenience caused.

Should I phone for an upgrade?

Chris W

16-04-2005 21:31

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Quote:

Originally Posted by Bytecon

Their upgrade page appears to be down ..

Should I phone for an upgrade?

Their upgrade page is down because the database with the cable modem accounts is down at the moment... I am not sure when this will be resolved, but check the server status page (link at the bottom of the page) for details of when this problem is resolved. Retry the upgrade page then, and if it doesn't work then you can try calling customer service :)

MB

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