Re: Virgin Media to Double Broadband Speed
 

The one I linked to wasn't plastic but a torque wrench designed at 20in/lb (I thought that would have been obvious from the description and picture)

:rolleyes:

---------- Post added at 08:51 ---------- Previous post was at 08:47 ----------

The spanner gives a constant torque until it's jaws open.. well that should be the theory.. but anyone who's ever tried to use a cheap spanner on a stubborn nut knows that it depends on the speed you turn the spanner... too fast and the spanner just spreads it's jaws and doesn't tighten at all.. where as slow allows the plug to be tightened properly and to a greater torque than is finger tight..

Perhaps the telephone jockeys need training in how to use a plastic spanner :rolleyes:

Re: Virgin Media to Double Broadband Speed
 

I only glanced at it but the are many similar spanners available but that one is a nice price,most people just use the poor quality spanner provided and once the jaw spreads they will stop.

The techs just tend to use long nosed pliers as they can fit in most places.

No one has ever called up to complain about the supplied spanner so they probably presume its up to the job but at a price.

You may see one when you get your 50Mb and you can have a laugh.

Re: Virgin Media to Double Broadband Speed
 

I call it "spark plug tight", meaning finger tight then a quarter turn. I always used a shifter (adjustable spanner) just to give it a little nip up, taking care not to over tighten it.

Obviously for the average jo, VM cant afford for the HAM FISTED idiots amongst us to keep snapping off F connectors, so I suggest thats why they supply a plastic spanner.

Re: Virgin Media to Double Broadband Speed
 

Arrrgh !!!

Please guys, I have read thru vast swathes of this thread (an hour of my life I won't get back), and can't find the answer to this :-

Will our 10mb be going up to 20mb, and when ??

Over xmas we were discussing the BB, and I was wondering whether to upgrade (I link to work quite often, son now getting older so more hungry user of the BB). If that's going to happen anyway then obviously I'm not looking to pay any extra.

But are we looking at October/2014 ??

Re: Virgin Media to Double Broadband Speed
 

yes 10mb will be upgraded to 20mb, here is when: http://doublespeed.virginmedia.com/

Re: Virgin Media to Double Broadband Speed
 

Actually, the formal and most up to date list of what will be upgraded to what could do with being edited into the first post. Mods? Anyone?

It'd save us scrolling through pages to find it each time - and VM don't have the list posted obviously anywhere on their site either.

Re: Virgin Media to Double Broadband Speed
 

Thank you :kiss:

Re: Virgin Media to Double Broadband Speed
 

Re: Virgin Media to Double Broadband Speed
 

You would think solving outstanding capacity issues would be a priority over this. All I'm really after is a reliable 30Meg service.

Re: Virgin Media to Double Broadband Speed
 

I believe everywhere is getting a capacity upgrade to cope with this. They're investing all that money into something, it sure as hell isn't decent marketing or a decent DNS server.

Re: Virgin Media to Double Broadband Speed
 

yeah, the reliability over the past 3 days has been hurredous, countless websites not working, internet connecting dying for 45mins at midnight yesterday, its been very frustrating. I reckon VM don't want to pay the ££ to solve the capacity problems. Surely it must be simple to upgrade to networking equipment and change some settings?

Re: Virgin Media to Double Broadband Speed
 

Doesn't list from speeds though, and is wrong for 50mb.

Re: Virgin Media to Double Broadband Speed
 

Not at the moment it's not. Any 50Mbit customers getting an increase before the summer will only go to 100Mbit.

Re: Virgin Media to Double Broadband Speed
 

If it was simple, don't you think Virgin would have done it by now?
Yeah, there are plenty of instances where customers aren't getting the service they pay for - I get that, I understand that and Virgin should (at least partially) refund those customers.

However, it's not a simple case of plugging in some new equipment or twiddling some settings, there's quite a bit more to it than that. Sometimes entire new swathes of Fibre will need to be laid, which is expensive and sometimes requires planning permission from local councils - there's a real issue with delays there. There's lots of reasons why upgrades can take weeks or months to happen - expense is just one part of it.

Anyway, I didn't notice last night's outage but I don't use Virgin's DNS - I suggest people use OpenDNS or Google's DNS (I use both).

Re: Virgin Media to Double Broadband Speed
 

PM the full list to a mod and you may find that we'll edit the first post.. ;)

---------- Post added at 14:35 ---------- Previous post was at 14:24 ----------

PS.. I asked for a full list and not all the web pages... You can't expect us mods to do everything for you..

:PP: