Cable Forum - General Coming Soon to Virgin TV (2014) Vol. 3

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Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by vincerooney (Post 35718246)

ah ESPN HD. i hope they keep the espn branding in the uk even then all the espn contracts expire. however i fear it'll become bt america or bt sport 3 or something similar...

Do not fear Vince as fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.:)

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by vincerooney (Post 35718246)

ah ESPN HD. i hope they keep the espn branding in the uk even then all the espn contracts expire. however i fear it'll become bt america or bt sport 3 or something similar...

I have seen rumours on DS Forum that BT is maybe set to launch up to 8 Red Button screens over on Sky soon (They are testing right now.)

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by Media Boy (Post 35718256)

I have seen rumours on DS Forum that BT is maybe set to launch up to 8 Red Button screens over on Sky soon.

And is that the same for Virgins platform?.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by denphone (Post 35718258)

And is that the same for Virgins platform?.

No news on any thing to do with BT yet.

Still to get TruTV 100% confirmed.

But I have seen some good rumours for TiVo viewers.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by Media Boy (Post 35718260)

No news on any thing to do with BT yet.

Still to get TruTV 100% confirmed.

But I have seen some good rumours for TiVo viewers.

This sounds very interesting but not unexpected.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by denphone (Post 35718261)

This sounds very interesting but not unexpected.

OOH i wonder what this could be?? netflix me thinks? I'm off work tomorrow so i'm hoping for a day of gentle rumour and delights as i sit in my boxroom...

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by vincerooney (Post 35718262)

OOH i wonder what this could be?? netflix me thinks? I'm off work tomorrow so i'm hoping for a day of gentle rumour and delights as i sit in my boxroom...

l am sure all will be revealed when MB is ready.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by denphone (Post 35718249)

Do not fear Vince as fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.:)

so true :clap::clap::clap: we don't want Vince going to dark side :LOL:

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by vincerooney (Post 35718246)

ah ESPN HD. i hope they keep the espn branding in the uk even then all the espn contracts expire. however i fear it'll become bt america or bt sport 3 or something similar...

In my humble opinion I think it will eventurly become BT's 'home of European football' and be re_named BT Europe.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Just found this on truTV Twitter page:

Quote:

We're in talks with Virgin Media about this at the moment! We'll announce the launch date as soon as we have one.

https://twitter.com/truTVUK/status/493678079693582336

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by vincerooney (Post 35718246)

ah ESPN HD. i hope they keep the espn branding in the uk even then all the espn contracts expire. however i fear it'll become bt america or bt sport 3 or something similar...

I'm sure the deal will be for three years at least so nothing to worry about yet.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Just to prove a point re CS Philipines, today l had to contact them re a problem on my mother in laws (she is 87), VM have told her that they will monitor there Tivo box that has had problems for 6 months, for a furthet 24 hrs.

I called them - and l was put through to India. watse of time. I demanded they change the box tomorrow.
WAKE UP VM YOUR CS OFFICES OVERSEAS ARE A TOTAL WASTE OF TIME - BRING THEM BACK TO THE UK

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by Arthurgray50@blu (Post 35718313)

Just to prove a point re CS Philipines, today l had to contact them re a problem on my mother in laws (she is 87), VM have told her that they will monitor their TiVo box that has had problems for 6 months, for a furthet 24 hrs. I called them - and l was put through to India. watse of time. I demanded they change the box tomorrow. WAKE UP VM YOUR CS OFFICES OVERSEAS ARE A TOTAL WASTE OF TIME - BRING THEM BACK TO THE UK

VM have a few UK contact centres. Just pure luck who you get through to.

They are not a waste of time at all. They provide a lot of extra support although not always as helpful as they could be.

---------- Post added at 23:01 ---------- Previous post was at 22:53 ----------

Quote:

Originally Posted by RichardCoulter (Post 35718091)

Sounds like most corporate social networking pages. They are run by, I assume youngsters, who know nothing of any substance and are more interested in making 'cute' and 'quirky' comments than being able or willing to help with any customer concerns or complaints. I recently had to complain about the facebook staff of a major supermarket. They were more interested in engaging in idle banter with happy customers than helping those with problems. Head office dealt with my problem, awarded me compensation and said that they were going to retrain their staff. I hope they do, because I'll be speaking to them again if there is any repetition :D .

How small minded and also so very wrong. VM among others now make a point of hiring staff for their social media pages and they are anything but youngsters. They are highly trained members of staff and work very hard to monitor all Social Media and attempt to interact with customers both in a formal manor and also a fun way. Its how people connect and by interacting and having a bit of fun are more likely to get people engaged and talking. I personally find Cineworld a good example on Twitter and interact with them regularly.

The 'fun' banter is also what gets them noticed and mention in the press especially at times when a customer may have a big problem and need help. Light heartedness really can help if done in the right way.

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by Media Boy (Post 35718256)

I have seen rumours on DS Forum that BT is maybe set to launch up to 8 Red Button screens over on Sky soon (They are testing right now.)

I read a confusing post on DS and wasn't sure if it was a question or statement. The poster said

Quote:

Were they [BT] not apparently testing some sort of multiscreen option or something? (Sky channels but are at no signal) can't remember what transponder they we're on.

http://forums.digitalspy.co.uk/showp...postcount=4400

---------- Post added at 23:48 ---------- Previous post was at 23:18 ----------

Meanwhile, I see that UPC Switzerland and Austria are merging. I wonder if UPC Ireland and VM will follow suit in the future? (The UK and Ireland should have near identical content though their brands and PVRs are currently different.) http://www.broadbandtvnews.com/2014/...-and-austrian/

Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:

Originally Posted by Stephen (Post 35718319)

VM have a few UK contact centres. Just pure luck who you get through to.

They are not a waste of time at all. They provide a lot of extra support although not always as helpful as they could be.

Just to play devil's advocate, I'm not entirely sure I think the two BsIB are compatible statements. Either they're completely up to the job, or they're a waste of time.